106 jobs found in west virginia

As a Maintenance Service Technician, you will be responsible for implementing equipment orientation, verifying new equipment, and completing necessary paperwork as required for new patient installation.  This will involve setting up equipment in a professional manner in different sites such as apartments, private homes, clinics, hospitals, nursing homes, and other living facilities.  In addition, you will be validating safety procedures in the delivery and installation of equipment to ensure proper functioning. Additional duties for this full-time field service role include, but are not limited to:  Providing detailed instructions on how to use the equipment Delivering oxygen cylinder and concentrator on daily days and refilling reservoirs Performing minor repairs and preventative maintenance Scheduling maintenance repairs with different clients Maintaining company vehicle clean and performing daily inspections Working as on-call service representative and record information on service call reports Cleaning rental equipment when returning to the center and organizing warehouse-storage area Following FDA guidelines pertaining to cylinder and oxygen testing Adhering to different standards and policies of all equipment

As a Maintenance Service Technician, you will be responsible for implementing equipment orientation, verifying new equipment, and completing necessary paperwork as required for new patient installation.  This will involve setting up equipment in a professional manner in different sites such as apartments, private homes, clinics, hospitals, nursing homes, and other living facilities.  In addition, you will be validating safety procedures in the delivery and installation of equipment to ensure proper functioning. Additional duties for this full-time field service role include, but are not limited to:  Providing detailed instructions on how to use the equipment Delivering oxygen cylinder and concentrator on daily days and refilling reservoirs Performing minor repairs and preventative maintenance Scheduling maintenance repairs with different clients Maintaining company vehicle clean and performing daily inspections Working as on-call service representative and record information on service call reports Cleaning rental equipment when returning to the center and organizing warehouse-storage area Following FDA guidelines pertaining to cylinder and oxygen testing Adhering to different standards and policies of all equipment

As a Maintenance Service Technician, you will be responsible for implementing equipment orientation, verifying new equipment, and completing necessary paperwork as required for new patient installation.  This will involve setting up equipment in a professional manner in different sites such as apartments, private homes, clinics, hospitals, nursing homes, and other living facilities.  In addition, you will be validating safety procedures in the delivery and installation of equipment to ensure proper functioning. Additional duties for this full-time field service role include, but are not limited to:  Providing detailed instructions on how to use the equipment Delivering oxygen cylinder and concentrator on daily days and refilling reservoirs Performing minor repairs and preventative maintenance Scheduling maintenance repairs with different clients Maintaining company vehicle clean and performing daily inspections Working as on-call service representative and record information on service call reports Cleaning rental equipment when returning to the center and organizing warehouse-storage area Following FDA guidelines pertaining to cylinder and oxygen testing Adhering to different standards and policies of all equipment

One of the Nation’s major suppliers of in-home oxygen & respiratory therapy seeks a Sales Representative.  Responsibilities include establishing and maintaining relationships with referral sources in the medical community and conducting in-services educating them in the use and application of medical equipment.   Responsible for: obtaining a predetermined number of referrals and setups from referral sources per month preparing and submitting approval plans for sales territory management providing marketing information to management as requested and/or made available Requirements Previous experience selling in the home healthcare field preferred Knowledge of basic selling skills, Medicare, insurance reimbursement and accounting practices a plus Must have excellent human relations skills, and be computer literate High school graduate (diploma) or equivalent Must be 18 years of age or older

One of the Nation’s major suppliers of in-home oxygen & respiratory therapy seeks a Sales Representative.  Responsibilities include establishing and maintaining relationships with referral sources in the medical community and conducting in-services educating them in the use and application of medical equipment.   Responsible for: obtaining a predetermined number of referrals and setups from referral sources per month preparing and submitting approval plans for sales territory management providing marketing information to management as requested and/or made available Requirements Previous experience selling in the home healthcare field preferred Knowledge of basic selling skills, Medicare, insurance reimbursement and accounting practices a plus Must have excellent human relations skills, and be computer literate High school graduate (diploma) or equivalent Must be 18 years of age or older

One of the Nation’s major suppliers of in-home oxygen & respiratory therapy seeks a Sales Representative.  Responsibilities include establishing and maintaining relationships with referral sources in the medical community and conducting in-services educating them in the use and application of medical equipment.   Responsible for: obtaining a predetermined number of referrals and setups from referral sources per month preparing and submitting approval plans for sales territory management providing marketing information to management as requested and/or made available Requirements Previous experience selling in the home healthcare field preferred Knowledge of basic selling skills, Medicare, insurance reimbursement and accounting practices a plus Must have excellent human relations skills, and be computer literate High school graduate (diploma) or equivalent Must be 18 years of age or older

Responsibilities include: Place call to existing patient base regarding refills of medical supplies Customer Service Representatives are on a dialer system, taking inbound/outbound calls Must have effective communication  and interpersonal skills Provide prompt, reliable and accurate information to customers Educate customers about our products and services The ideal candidate is a highly motivated self-starter and will provide excellent customer service skills to our customers. Requirements: Handles a high volume of work in a fast paced environment Excellent written and verbal communication skills and strong attention to detail Must have basic math skills Ability to multi-task At least one year of customer service experience

MedTox Laboratories, a LabCorp Specialty Testing Group, located in the Roseville/New Brighton area operates a SAMHSA-certified drug testing laboratory and CAP and CLIA-certified clinical laboratory. Our comprehensive laboratory and testing services coupled with our commitment to excellent customer service ensures that our clients' testing programs operate as efficiently and effectively as possible. We are committed to building strong relationships with our clients; being responsive to their questions and adaptable to their needs.  

MedTox Laboratories, a LabCorp Specialty Testing Group, located in the Roseville/New Brighton area operates a SAMHSA-certified drug testing laboratory and CAP and CLIA-certified clinical laboratory. Our comprehensive laboratory and testing services coupled with our commitment to excellent customer service ensures that our clients' testing programs operate as efficiently and effectively as possible. We are committed to building strong relationships with our clients; being responsive to their questions and adaptable to their needs.  

Job Duties/Responsibilities Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collect payments when required Prepare all collected specimens for testing and analysis Maintain patient and specimen information logs Provide superior customer service to all patients Administrative and clerical duties as necessary Travel to additional sites when needed Requirements High school diploma or equivalent Phlebotomy certification from an accredited agency is preferred Previous experience as a phlebotomist Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed Able to pass a standardized color blindness test

Job Duties/Responsibilities Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collect payments when required Prepare all collected specimens for testing and analysis Maintain patient and specimen information logs Provide superior customer service to all patients Administrative and clerical duties as necessary Travel to additional sites when needed Requirements High school diploma or equivalent Phlebotomy certification from an accredited agency is preferred Previous experience as a phlebotomist Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed Able to pass a standardized color blindness test

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health. A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it. The Boston Biomedical Consultants (BBC) division of IQVIA™ actively analyzes the entire In Vitro Diagnostic (IVD) industry, providing consulting services and market research capabilities to clients. IVD products are medical tests that examine samples to detect, diagnose, and manage medical conditions. This niche market generates >$50 billion in revenue and is in constant flux with new technologies, mergers and acquisitions, and new companies. We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™ IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

Ferring Pharmaceuticals is a globally recognized, research-driven, biopharmaceutical company with more than 65 years of history. Headquartered in Switzerland, Ferring is privately owned with over 5,700 employees in nearly 60 countries. In the United States, Ferring identifies, develops and markets innovative products in the fields of reproductive health (infertility), urology, gastroenterology, endocrinology, women’s health (obstetrics/gynecology) and orthopaedics.  Ferring’s US operations employ approximately 800 people. People Come First At Ferring. The Ferring Philosophy places people at the heart of what we do. This guides our relations with patients, physicians, employees, and other stakeholders. We invite you to share our passion for people and the power of science. We are proud to be an Affirmative Action/EEO Employer.  EOE Minorities/Females/Protected Veterans/Disabled We maintain a drug-free workplace and perform pre-employment substance abuse testing. If you need assistance during the application process due to a disability, please email careers@ferring.com  

Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors. Main Responsibilities 1. In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2. Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3. Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4. Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5. May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6. Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7. Conducts daily calibration of equipment according to SOPs. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the efficient and effective collection of plasma by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). 1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the efficient and effective collection of plasma by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). 1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification. Main Responsibilities 1. Promotes positive customer relations with all donors.  2. Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma.  3. In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues.  4. Performs medical history reviews and health assessments on donors.  Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability.  5. Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling.  6. Explains informed consent to applicant donors.  This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent.  7. Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required.  Periodically checks emergency kits to assure supplies are present and in-date.   8. Reviews test results and determines continued donor suitability.  Follows SOPs regarding acceptable ranges of fourmonth required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods.  9. Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating.  10. Manages employee hepatitis B and influenza immunization program, including administration of immunizations.  11. Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs.  Reviews antibody titer results as required.  Maintains awareness of appropriate immunization schedule for each antigen.  12. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.  13. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.  14. Maintains confidentiality of all personnel, donor and center information.  15. May be cross-trained in other areas to meet the needs of the business.  16. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.  17. Perform other job-related duties as assigned.  Education   Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR  Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state  Experience    Minimum of one (1) year experience in a health care environment or one year of clinical experience from a vocational or nursing institution  Experience in a plasma or whole blood collection center or other regulated environment preferred  Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.  Ability to instruct donors, staff and community regarding the benefit of plasma donation programs  Working Conditions (physical & mental requirements)   Ability to make decisions, which have moderate impact on immediate work unit  Ability to understand, remember and apply oral and/or written instructions    Must be able to see and speak with customers and observe equipment operation    Occasionally perform tasks while standing and walking up to 100% of time  Examine and assess the skin and other abnormalities through sight, touch and smell  Reach, bend, kneel and have high level of manual dexterity  Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs 

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for preparing the donor, donor area and equipment for the pheresis process. Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process.  2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.  3. Disconnects the donor when the process is complete.  4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.  5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.  6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.  7. Alerts Group Leader or Supervisor of donor flow issues.  8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).   9. Understands the policies and procedures associated with hyper immune programs at the center if applicable.  10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.  11. Maintains confidentiality of all personnel, donor and center information.  12. May be cross-trained in other areas to meet the needs of the business.  13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.  14. Perform job-related duties as assigned.  Education  High school diploma or equivalent required  Experience   Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience  Must be able to perform basic math calculations Working Conditions (physical & mental requirements)   Ability to understand, remember and apply oral and/or written instructions  Ability to understand and follow basic instructions and guidelines  Must be able to see and speak with customers and observe equipment operation.    Occasionally perform tasks while standing and walking up to 100% of time    Reach, bend, kneel and have high level of manual dexterity    Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs 

In the absence of the center manager, this position has ultimate responsibility of entire center operations, including production, quality compliance, finance, HR and IT. In most centers, the Assistant Manager will have primary responsibility for day-to-day center operations.  • Serves as the main management support to CSL Plasma services center manager  • Ensures on-going improvements and act as liaison with all corporate functions to ensure center compliance and performance 1 In the absence of the center manager, overall authority over center operations production goals, monitor net yields and implement improvement plans as required. Meet daily, weekly and monthly deadlines and maintain operational records. 2 Independently determine center labor usage to meet business needs. Support meeting the established center production goals. 3 In collaboration with center manager, manage all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment. Support meeting daily, weekly and monthly deadlines and maintain center’s operational records. 4 Ensure efficient donor flow throughout the center. Identify problem areas and implement corrective action as needed. 5 In collaboration with center manager, ensure compliance with all Company SOPs and applicable federal, state and local regulations. Perform nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties. 6 In absence of center manager, responsible for all aspects of financial oversight. Responsible for center production goals. Monitors net yields and implements plans for improvement when required. Consistently meets daily, weekly and monthly deadlines and maintains center’s operational records. 7 In collaboration with center manager, ensure meets financial targets at all times and adheres to cash management, financial reporting, and other financial responsibilities. 8 In collaboration with center manager, support the center philosophy of continuous improvement. Collect and analyze data to maintain and improve center quality, efficiency and profitability. Implement effective corrective action plans when appropriate. 9 In collaboration with center and quality management, assist quality compliance by meeting company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees. 10 In collaboration with center and quality management, assist with all audits by working with quality personnel and QA team to develop effective corrective action plans to address any areas of deficiency noted during audits. 11 Follow all HSE and OSHA policies and procedures. In collaboration with center manager, ensure the center and all employees comply with OSHA regulations and training. Complete all OSHA record keeping and reporting requirements. 12 In collaboration with center manager, maintain clean efficient work environment, and ensure center has sufficient operating supplies and forms. May conduct routine internal procedures and documentation audits. 13 Support facility maintenance to highest safety, compliance and cleanliness standards. Partner with corporate facilities to ensure center compliance at all times. 14 In collaboration with center manager, conduct recruitment, training, development, counseling and termination. Manage effectively employee turnover within center operations. Adhere to HR policies and practices through fair and equitable treatment of all employees. Communicate effectively with HR to ensure compliance. 15 In collaboration with center manager, ensure excellent customer service by all staff. Provide a model of good customer service to employees. Communicate openly with customers. Effectively resolve complaints or concerns. 16 In collaboration with center manager, support all marketing and advertising to ensure effectively executing programs for desired results. Make applicable recommendations to improve effectiveness. 17 In collaboration with center manager, represent the Company and center in the community and with other business, local publications and vendors. 18 Maintain confidentiality of all personnel, donor and center information. 19 Perform other job-related duties as assigned. Education • Bachelor’s Degree preferred • Equivalent combination of education and professional work experience required Experience • Minimum 1 year supervisory or leadership experience responsible for overseeing the activities of others required OR • Completion of CSL Plasma Leadership Development program Additional Comments • Maintain company Technical Training certification Working Conditions (physical & mental requirements) • Ability to make decisions which have significant impact on the department’s creditability, operations and services • Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations • Reach, bend, kneel and have high level of manual dexterity to lift boxes, carry instruments, pull or push furniture and/or supplies • Overnight travel required up to 10% of the time • Generally spends 80% of the time standing and walking and 20% of the time sitting • Occasionally lift and carry up to 25 lbs. • Occasionally perform tasks while standing and walking up to 100% of the time • See, hear and speak with customers and center employees • Approximately 60% of the time is spent managing center by auditing, improving operations and observing ongoing operations through the center • Exposure to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Fast paced environment with frequent interruptions