GSK is a company with a rich history of innovation, with many talented scientists who care deeply about translating great science into therapies that make a meaningful difference for patients.
GSK Consumer Healthcare is one of the world's largest consumer healthcare companies. Our purpose is to help more people around the world to do more, feel better and live longer with everyday healthcare products. We have a heritage that goes back over 160 years. We own some of the world's best loved healthcare brands, including Sensodyne®, Theraflu®, Excedrin®, Nicorette® and NicoDerm®CQ®, Flonase® and TUMS®. Our goal is to build a global, growing business we call a Fast Moving Consumer Healthcare company, dedicated to everyday healthcare with all of the scientific expertise and quality guarantees that demands, working at the speed and with the genuine consumer understanding the modern world expects.
Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
Operating at pace and agile decision-making – using evidence and applying judgment to balance pace, rigor and risk.
Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
Continuously looking for opportunities to learn, build skills and share learning.
Sustaining energy and well-being.
Building strong relationships and collaboration, honest and open conversations.
Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Jan 17, 2020
GSK is a company with a rich history of innovation, with many talented scientists who care deeply about translating great science into therapies that make a meaningful difference for patients.
GSK Consumer Healthcare is one of the world's largest consumer healthcare companies. Our purpose is to help more people around the world to do more, feel better and live longer with everyday healthcare products. We have a heritage that goes back over 160 years. We own some of the world's best loved healthcare brands, including Sensodyne®, Theraflu®, Excedrin®, Nicorette® and NicoDerm®CQ®, Flonase® and TUMS®. Our goal is to build a global, growing business we call a Fast Moving Consumer Healthcare company, dedicated to everyday healthcare with all of the scientific expertise and quality guarantees that demands, working at the speed and with the genuine consumer understanding the modern world expects.
Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
Operating at pace and agile decision-making – using evidence and applying judgment to balance pace, rigor and risk.
Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
Continuously looking for opportunities to learn, build skills and share learning.
Sustaining energy and well-being.
Building strong relationships and collaboration, honest and open conversations.
Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Around the world, our employees are united by our mission to save and sustain lives. Together, we create a culture that encourages colleagues to pursue rewarding careers -- where everyone has the opportunity to do meaningful work as a part of a team they respect, in an environment that values each person’s contributions. We’re happy you’re interested in continuing your career journey with Baxter.
We believe every person deserves a chance for a healthy life, free from illness and full of possibility. We see a world full of healing, with viable care options available to those with limited choices today. We envision new ways of providing physicians, pharmacists and nurses with technologies that not only treat chronic diseases, but also work to prevent them. We’re looking for team members who are motivated to learn, grow and innovate, while making a meaningful difference for millions of people around the world.
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Jan 14, 2020
Around the world, our employees are united by our mission to save and sustain lives. Together, we create a culture that encourages colleagues to pursue rewarding careers -- where everyone has the opportunity to do meaningful work as a part of a team they respect, in an environment that values each person’s contributions. We’re happy you’re interested in continuing your career journey with Baxter.
We believe every person deserves a chance for a healthy life, free from illness and full of possibility. We see a world full of healing, with viable care options available to those with limited choices today. We envision new ways of providing physicians, pharmacists and nurses with technologies that not only treat chronic diseases, but also work to prevent them. We’re looking for team members who are motivated to learn, grow and innovate, while making a meaningful difference for millions of people around the world.
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
This position in the Diabetes and Cardiovascular Business Unit will report to the Area Business Leader and must consistently meet or exceed all sales budgets/goals on all products assigned. Sales Professionals are expected to possess a high level of product, competitive, customer and territory knowledge. An average minimum of 8 calls per day on physicians is required to achieve call plan requirements over the course of a quarter. Deliver sales calls that consist of pre-call planning, driving “brand” messaging and closing and must include visual aids and/or reprints. All calls must be entered into the company computer with relevant post call notes, sample activity, etc. Execute promotional programs on key customer targets in the timeframe prescribed while meeting pharmaceutical and company guidelines. Sales Professionals are also expected to attend all company, regional and divisional meetings. Attendance is also expected at medical education programs, which can occur during evening hours and/or weekends. Various administrative duties are also required.
Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.
Major Activities
Builds and develops professional relationships with (but not limited to) PCP, Endocrinologists, Cardiologists, mid-level providers, clinic staff, and pharmacy staff, within assigned customers
Drives appropriate utilization of approved Diabetes products. Works closely with other Sanofi US commercial employees to generate pull-through within local payers, community HCP’s and pharmacy providers
Leverages expertise and knowledge of Diabetes, the marketplace, applicable competitors, industry and cross-functional activities/plans to anticipate and effectively manage business opportunities and challenges with key thought leaders and specialists
Provides relevant, thoughtful input to other commercial colleagues across the matrix (e.g. Sales Leadership, Market Access, Marketing, etc) with regard to strategic and tactical planning for territory, area, and region
Utilizes effective communication of account strategy and business insights with customers and internal stakeholders
Prioritizes time and effort to ensure optimal coverage of appropriate physicians/specialists, based on opportunity and potential
Understands fully the assigned customers’ product and business needs and works to meet those needs, while adhering to all of Sanofi company ethics and compliance standards
Anticipates potential barriers to achievement of goals and proposes responsible solutions for success
Key Performance Indicators
Adherence with Sanofi US policies, laws and regulations
Sales revenue and revenue growth
Product launch success metrics
Assigned Accounts and Customers Market Share
Customer engagement
Formulary reviews/decisions
Exceptional/Successful in demonstrating Sanofi US Functional Sales Competencies
Collaboration & Teamwork
Qualifications:
A minimum of a Bachelor’s Degree attained from an accredited university/college is required.
Proven leadership and/or participation in campus/community service activities is preferred.
Demonstrated ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities by building key customer relationships.
Possess strong interpersonal and leadership qualities in an academic or professional setting
Excellent communication skills (written and oral).
Possessing a "can do" attitude, strong work ethic and impeccable integrity.
Self- directed and organized, excellent planning & organizational skills and strong work ethic.
Strong analytic skills/use of platforms.
A valid driver's license issued in one of the 50 States with a clean driving record is required.
Driving a company car in a safe manner to daily meetings and appointments is required, up to 25% travel is required.
Legal authorization to work in the United States without requiring sponsorship for employment visa status now or in the future is required.
Preferred Experience and Skills:
Degree in Business, Sales, Marketing, or Life Science academic major is preferred.
Minimum overall cumulative GPA of 3.0 based upon 4.0 scale is preferred.
Experience working in one or more of the following areas: Pharmaceutical/Healthcare, Sales, Consulting, Customer Service or Military.
Prior experience developing and executing plans for engaging customers and meeting customer needs.
Demonstrated success in establishing, developing and maintaining professional relationships.
Jan 14, 2020
This position in the Diabetes and Cardiovascular Business Unit will report to the Area Business Leader and must consistently meet or exceed all sales budgets/goals on all products assigned. Sales Professionals are expected to possess a high level of product, competitive, customer and territory knowledge. An average minimum of 8 calls per day on physicians is required to achieve call plan requirements over the course of a quarter. Deliver sales calls that consist of pre-call planning, driving “brand” messaging and closing and must include visual aids and/or reprints. All calls must be entered into the company computer with relevant post call notes, sample activity, etc. Execute promotional programs on key customer targets in the timeframe prescribed while meeting pharmaceutical and company guidelines. Sales Professionals are also expected to attend all company, regional and divisional meetings. Attendance is also expected at medical education programs, which can occur during evening hours and/or weekends. Various administrative duties are also required.
Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.
Major Activities
Builds and develops professional relationships with (but not limited to) PCP, Endocrinologists, Cardiologists, mid-level providers, clinic staff, and pharmacy staff, within assigned customers
Drives appropriate utilization of approved Diabetes products. Works closely with other Sanofi US commercial employees to generate pull-through within local payers, community HCP’s and pharmacy providers
Leverages expertise and knowledge of Diabetes, the marketplace, applicable competitors, industry and cross-functional activities/plans to anticipate and effectively manage business opportunities and challenges with key thought leaders and specialists
Provides relevant, thoughtful input to other commercial colleagues across the matrix (e.g. Sales Leadership, Market Access, Marketing, etc) with regard to strategic and tactical planning for territory, area, and region
Utilizes effective communication of account strategy and business insights with customers and internal stakeholders
Prioritizes time and effort to ensure optimal coverage of appropriate physicians/specialists, based on opportunity and potential
Understands fully the assigned customers’ product and business needs and works to meet those needs, while adhering to all of Sanofi company ethics and compliance standards
Anticipates potential barriers to achievement of goals and proposes responsible solutions for success
Key Performance Indicators
Adherence with Sanofi US policies, laws and regulations
Sales revenue and revenue growth
Product launch success metrics
Assigned Accounts and Customers Market Share
Customer engagement
Formulary reviews/decisions
Exceptional/Successful in demonstrating Sanofi US Functional Sales Competencies
Collaboration & Teamwork
Qualifications:
A minimum of a Bachelor’s Degree attained from an accredited university/college is required.
Proven leadership and/or participation in campus/community service activities is preferred.
Demonstrated ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities by building key customer relationships.
Possess strong interpersonal and leadership qualities in an academic or professional setting
Excellent communication skills (written and oral).
Possessing a "can do" attitude, strong work ethic and impeccable integrity.
Self- directed and organized, excellent planning & organizational skills and strong work ethic.
Strong analytic skills/use of platforms.
A valid driver's license issued in one of the 50 States with a clean driving record is required.
Driving a company car in a safe manner to daily meetings and appointments is required, up to 25% travel is required.
Legal authorization to work in the United States without requiring sponsorship for employment visa status now or in the future is required.
Preferred Experience and Skills:
Degree in Business, Sales, Marketing, or Life Science academic major is preferred.
Minimum overall cumulative GPA of 3.0 based upon 4.0 scale is preferred.
Experience working in one or more of the following areas: Pharmaceutical/Healthcare, Sales, Consulting, Customer Service or Military.
Prior experience developing and executing plans for engaging customers and meeting customer needs.
Demonstrated success in establishing, developing and maintaining professional relationships.
This position in the Diabetes and Cardiovascular Business Unit will report to the Area Business Leader and must consistently meet or exceed all sales budgets/goals on all products assigned. Sales Professionals are expected to possess a high level of product, competitive, customer and territory knowledge. An average minimum of 8 calls per day on physicians is required to achieve call plan requirements over the course of a quarter. Deliver sales calls that consist of pre-call planning, driving “brand” messaging and closing and must include visual aids and/or reprints. All calls must be entered into the company computer with relevant post call notes, sample activity, etc. Execute promotional programs on key customer targets in the timeframe prescribed while meeting pharmaceutical and company guidelines. Sales Professionals are also expected to attend all company, regional and divisional meetings. Attendance is also expected at medical education programs, which can occur during evening hours and/or weekends. Various administrative duties are also required.
Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.
Major Activities
Builds and develops professional relationships with (but not limited to) PCP, Endocrinologists, Cardiologists, mid-level providers, clinic staff, and pharmacy staff, within assigned customers
Drives appropriate utilization of approved Diabetes products. Works closely with other Sanofi US commercial employees to generate pull-through within local payers, community HCP’s and pharmacy providers
Leverages expertise and knowledge of Diabetes, the marketplace, applicable competitors, industry and cross-functional activities/plans to anticipate and effectively manage business opportunities and challenges with key thought leaders and specialists
Provides relevant, thoughtful input to other commercial colleagues across the matrix (e.g. Sales Leadership, Market Access, Marketing, etc) with regard to strategic and tactical planning for territory, area, and region
Utilizes effective communication of account strategy and business insights with customers and internal stakeholders
Prioritizes time and effort to ensure optimal coverage of appropriate physicians/specialists, based on opportunity and potential
Understands fully the assigned customers’ product and business needs and works to meet those needs, while adhering to all of Sanofi company ethics and compliance standards
Anticipates potential barriers to achievement of goals and proposes responsible solutions for success
Key Performance Indicators
Adherence with Sanofi US policies, laws and regulations
Sales revenue and revenue growth
Product launch success metrics
Assigned Accounts and Customers Market Share
Customer engagement
Formulary reviews/decisions
Exceptional/Successful in demonstrating Sanofi US Functional Sales Competencies
Collaboration & Teamwork
Qualifications:
A minimum of a Bachelor’s Degree attained from an accredited university/college is required.
Proven leadership and/or participation in campus/community service activities is preferred.
Demonstrated ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities by building key customer relationships.
Possess strong interpersonal and leadership qualities in an academic or professional setting
Excellent communication skills (written and oral).
Possessing a "can do" attitude, strong work ethic and impeccable integrity.
Self- directed and organized, excellent planning & organizational skills and strong work ethic.
Strong analytic skills/use of platforms.
A valid driver's license issued in one of the 50 States with a clean driving record is required.
Driving a company car in a safe manner to daily meetings and appointments is required, up to 25% travel is required.
Legal authorization to work in the United States without requiring sponsorship for employment visa status now or in the future is required.
Preferred Experience and Skills:
Degree in Business, Sales, Marketing, or Life Science academic major is preferred.
Minimum overall cumulative GPA of 3.0 based upon 4.0 scale is preferred.
Experience working in one or more of the following areas: Pharmaceutical/Healthcare, Sales, Consulting, Customer Service or Military.
Prior experience developing and executing plans for engaging customers and meeting customer needs.
Demonstrated success in establishing, developing and maintaining professional relationships.
Jan 14, 2020
This position in the Diabetes and Cardiovascular Business Unit will report to the Area Business Leader and must consistently meet or exceed all sales budgets/goals on all products assigned. Sales Professionals are expected to possess a high level of product, competitive, customer and territory knowledge. An average minimum of 8 calls per day on physicians is required to achieve call plan requirements over the course of a quarter. Deliver sales calls that consist of pre-call planning, driving “brand” messaging and closing and must include visual aids and/or reprints. All calls must be entered into the company computer with relevant post call notes, sample activity, etc. Execute promotional programs on key customer targets in the timeframe prescribed while meeting pharmaceutical and company guidelines. Sales Professionals are also expected to attend all company, regional and divisional meetings. Attendance is also expected at medical education programs, which can occur during evening hours and/or weekends. Various administrative duties are also required.
Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.
Major Activities
Builds and develops professional relationships with (but not limited to) PCP, Endocrinologists, Cardiologists, mid-level providers, clinic staff, and pharmacy staff, within assigned customers
Drives appropriate utilization of approved Diabetes products. Works closely with other Sanofi US commercial employees to generate pull-through within local payers, community HCP’s and pharmacy providers
Leverages expertise and knowledge of Diabetes, the marketplace, applicable competitors, industry and cross-functional activities/plans to anticipate and effectively manage business opportunities and challenges with key thought leaders and specialists
Provides relevant, thoughtful input to other commercial colleagues across the matrix (e.g. Sales Leadership, Market Access, Marketing, etc) with regard to strategic and tactical planning for territory, area, and region
Utilizes effective communication of account strategy and business insights with customers and internal stakeholders
Prioritizes time and effort to ensure optimal coverage of appropriate physicians/specialists, based on opportunity and potential
Understands fully the assigned customers’ product and business needs and works to meet those needs, while adhering to all of Sanofi company ethics and compliance standards
Anticipates potential barriers to achievement of goals and proposes responsible solutions for success
Key Performance Indicators
Adherence with Sanofi US policies, laws and regulations
Sales revenue and revenue growth
Product launch success metrics
Assigned Accounts and Customers Market Share
Customer engagement
Formulary reviews/decisions
Exceptional/Successful in demonstrating Sanofi US Functional Sales Competencies
Collaboration & Teamwork
Qualifications:
A minimum of a Bachelor’s Degree attained from an accredited university/college is required.
Proven leadership and/or participation in campus/community service activities is preferred.
Demonstrated ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities by building key customer relationships.
Possess strong interpersonal and leadership qualities in an academic or professional setting
Excellent communication skills (written and oral).
Possessing a "can do" attitude, strong work ethic and impeccable integrity.
Self- directed and organized, excellent planning & organizational skills and strong work ethic.
Strong analytic skills/use of platforms.
A valid driver's license issued in one of the 50 States with a clean driving record is required.
Driving a company car in a safe manner to daily meetings and appointments is required, up to 25% travel is required.
Legal authorization to work in the United States without requiring sponsorship for employment visa status now or in the future is required.
Preferred Experience and Skills:
Degree in Business, Sales, Marketing, or Life Science academic major is preferred.
Minimum overall cumulative GPA of 3.0 based upon 4.0 scale is preferred.
Experience working in one or more of the following areas: Pharmaceutical/Healthcare, Sales, Consulting, Customer Service or Military.
Prior experience developing and executing plans for engaging customers and meeting customer needs.
Demonstrated success in establishing, developing and maintaining professional relationships.
The Area Business Manager (ABM) is responsible for engaging customers within an assigned geography and presenting clinically focused selling message to create and grow revenue and to consistently deliver product goals. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity strictly following all Sanofi Genzyme US policies and in compliance with all policies and procedures governing the promotion of pharmaceutical/biological products in the US.
Engage customers within assigned geographical territory and deliver clinically focused message to introduce, launch, grow brand-share and revenue, and to consistently deliver on product goals.
Partner with multiple collaboration stakeholders: Regeneron Sales Professional counterpart, Reimbursement and Access Specialists, and Clinical brand and corporate objectives in assigned territory Develop strategy and execute tactics within key accounts in the therapeutic area to generate product utilization.
Develop strong working relationships with experts and all additional specialists in assigned geography as well as nurses, office staff and other important health care personnel and key patient advocacy support groups as directed.
Coordinate with other field specialists such as Regional Science Liaisons, Field Account Specialists, Account Management and Nurse Educators in their territory to ensure optimal account success.
Coordinate and communicate with other field-based and home office personnel teams to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within their assigned geography.
Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).
Provide site level in-service training as required by account.
Plan, organize, and sponsor local promotional speakers programs and activities.
Effectively executes short and long term strategic plans.
Maximize budget allocated to the geographic territory assigned to support execution of strategies and tactics developed to generate and grow the business.
Drive results by identifying key opportunities and developing strategic plans to enhance and grow territory business.
Own business opportunities within respective geographic area, which includes coordination and calling upon large group practices and other key targets to drive overall product results.
Establish relationship with thought leaders in assigned territory. Primary objective is to drive industry leading customer value.
Lead cross-functional teams in the implementation of Sanofi US programs and brand specific strategies in assigned geography.
Allocate resources in accordance with business opportunities.
Basic Qualifications
Bachelor’s degree from an accredited four-year college or university
5+ years of biologic experience (pharmaceutical, biotech or medical device) sales experience, with 2+ years RA or Rheumatology strongly experience
Demonstrated ability to learn and apply technical and scientific product-related information
Ability to travel to meetings/trainings/programs as necessary - additional travel may be required within the assigned territory
Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines
Ability to operate as a “team player” in cooperation with collaboration partners and internal colleagues to reach common goals
Valid Driver’s License
Preferred Qualifications
2 years selling sub-cutaneous self-injectable (or office administered IV) biologics for Rheumatology or other Immunology disorders such as, Psoriasis, Multiple Sclerosis , Crohn’s Disease or Ulcerative Colitis and others strongly preferred.
Demonstrate advanced clinically-based selling skills
Results oriented with a proven track record of success with product launches
Experience with in-servicing and training office staff, nurses and office managers
Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends
Jan 14, 2020
The Area Business Manager (ABM) is responsible for engaging customers within an assigned geography and presenting clinically focused selling message to create and grow revenue and to consistently deliver product goals. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity strictly following all Sanofi Genzyme US policies and in compliance with all policies and procedures governing the promotion of pharmaceutical/biological products in the US.
Engage customers within assigned geographical territory and deliver clinically focused message to introduce, launch, grow brand-share and revenue, and to consistently deliver on product goals.
Partner with multiple collaboration stakeholders: Regeneron Sales Professional counterpart, Reimbursement and Access Specialists, and Clinical brand and corporate objectives in assigned territory Develop strategy and execute tactics within key accounts in the therapeutic area to generate product utilization.
Develop strong working relationships with experts and all additional specialists in assigned geography as well as nurses, office staff and other important health care personnel and key patient advocacy support groups as directed.
Coordinate with other field specialists such as Regional Science Liaisons, Field Account Specialists, Account Management and Nurse Educators in their territory to ensure optimal account success.
Coordinate and communicate with other field-based and home office personnel teams to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within their assigned geography.
Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).
Provide site level in-service training as required by account.
Plan, organize, and sponsor local promotional speakers programs and activities.
Effectively executes short and long term strategic plans.
Maximize budget allocated to the geographic territory assigned to support execution of strategies and tactics developed to generate and grow the business.
Drive results by identifying key opportunities and developing strategic plans to enhance and grow territory business.
Own business opportunities within respective geographic area, which includes coordination and calling upon large group practices and other key targets to drive overall product results.
Establish relationship with thought leaders in assigned territory. Primary objective is to drive industry leading customer value.
Lead cross-functional teams in the implementation of Sanofi US programs and brand specific strategies in assigned geography.
Allocate resources in accordance with business opportunities.
Basic Qualifications
Bachelor’s degree from an accredited four-year college or university
5+ years of biologic experience (pharmaceutical, biotech or medical device) sales experience, with 2+ years RA or Rheumatology strongly experience
Demonstrated ability to learn and apply technical and scientific product-related information
Ability to travel to meetings/trainings/programs as necessary - additional travel may be required within the assigned territory
Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines
Ability to operate as a “team player” in cooperation with collaboration partners and internal colleagues to reach common goals
Valid Driver’s License
Preferred Qualifications
2 years selling sub-cutaneous self-injectable (or office administered IV) biologics for Rheumatology or other Immunology disorders such as, Psoriasis, Multiple Sclerosis , Crohn’s Disease or Ulcerative Colitis and others strongly preferred.
Demonstrate advanced clinically-based selling skills
Results oriented with a proven track record of success with product launches
Experience with in-servicing and training office staff, nurses and office managers
Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends
The Area Business Manager (ABM) is responsible for engaging customers within an assigned geography and presenting clinically focused selling message to create and grow revenue and to consistently deliver product goals. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity strictly following all Sanofi Genzyme US policies and in compliance with all policies and procedures governing the promotion of pharmaceutical/biological products in the US.
Engage customers within assigned geographical territory and deliver clinically focused message to introduce, launch, grow brand-share and revenue, and to consistently deliver on product goals.
Partner with multiple collaboration stakeholders: Regeneron Sales Professional counterpart, Reimbursement and Access Specialists, and Clinical brand and corporate objectives in assigned territory Develop strategy and execute tactics within key accounts in the therapeutic area to generate product utilization.
Develop strong working relationships with experts and all additional specialists in assigned geography as well as nurses, office staff and other important health care personnel and key patient advocacy support groups as directed.
Coordinate with other field specialists such as Regional Science Liaisons, Field Account Specialists, Account Management and Nurse Educators in their territory to ensure optimal account success.
Coordinate and communicate with other field-based and home office personnel teams to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within their assigned geography.
Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).
Provide site level in-service training as required by account.
Plan, organize, and sponsor local promotional speakers programs and activities.
Effectively executes short and long term strategic plans.
Maximize budget allocated to the geographic territory assigned to support execution of strategies and tactics developed to generate and grow the business.
Drive results by identifying key opportunities and developing strategic plans to enhance and grow territory business.
Own business opportunities within respective geographic area, which includes coordination and calling upon large group practices and other key targets to drive overall product results.
Establish relationship with thought leaders in assigned territory. Primary objective is to drive industry leading customer value.
Lead cross-functional teams in the implementation of Sanofi US programs and brand specific strategies in assigned geography.
Allocate resources in accordance with business opportunities.
Basic Qualifications
Bachelor’s degree from an accredited four-year college or university
5+ years of biologic experience (pharmaceutical, biotech or medical device) sales experience, with 2+ years RA or Rheumatology strongly experience
Demonstrated ability to learn and apply technical and scientific product-related information
Ability to travel to meetings/trainings/programs as necessary - additional travel may be required within the assigned territory
Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines
Ability to operate as a “team player” in cooperation with collaboration partners and internal colleagues to reach common goals
Valid Driver’s License
Preferred Qualifications
2 years selling sub-cutaneous self-injectable (or office administered IV) biologics for Rheumatology or other Immunology disorders such as, Psoriasis, Multiple Sclerosis , Crohn’s Disease or Ulcerative Colitis and others strongly preferred.
Demonstrate advanced clinically-based selling skills
Results oriented with a proven track record of success with product launches
Experience with in-servicing and training office staff, nurses and office managers
Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends
Jan 14, 2020
The Area Business Manager (ABM) is responsible for engaging customers within an assigned geography and presenting clinically focused selling message to create and grow revenue and to consistently deliver product goals. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity strictly following all Sanofi Genzyme US policies and in compliance with all policies and procedures governing the promotion of pharmaceutical/biological products in the US.
Engage customers within assigned geographical territory and deliver clinically focused message to introduce, launch, grow brand-share and revenue, and to consistently deliver on product goals.
Partner with multiple collaboration stakeholders: Regeneron Sales Professional counterpart, Reimbursement and Access Specialists, and Clinical brand and corporate objectives in assigned territory Develop strategy and execute tactics within key accounts in the therapeutic area to generate product utilization.
Develop strong working relationships with experts and all additional specialists in assigned geography as well as nurses, office staff and other important health care personnel and key patient advocacy support groups as directed.
Coordinate with other field specialists such as Regional Science Liaisons, Field Account Specialists, Account Management and Nurse Educators in their territory to ensure optimal account success.
Coordinate and communicate with other field-based and home office personnel teams to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within their assigned geography.
Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).
Provide site level in-service training as required by account.
Plan, organize, and sponsor local promotional speakers programs and activities.
Effectively executes short and long term strategic plans.
Maximize budget allocated to the geographic territory assigned to support execution of strategies and tactics developed to generate and grow the business.
Drive results by identifying key opportunities and developing strategic plans to enhance and grow territory business.
Own business opportunities within respective geographic area, which includes coordination and calling upon large group practices and other key targets to drive overall product results.
Establish relationship with thought leaders in assigned territory. Primary objective is to drive industry leading customer value.
Lead cross-functional teams in the implementation of Sanofi US programs and brand specific strategies in assigned geography.
Allocate resources in accordance with business opportunities.
Basic Qualifications
Bachelor’s degree from an accredited four-year college or university
5+ years of biologic experience (pharmaceutical, biotech or medical device) sales experience, with 2+ years RA or Rheumatology strongly experience
Demonstrated ability to learn and apply technical and scientific product-related information
Ability to travel to meetings/trainings/programs as necessary - additional travel may be required within the assigned territory
Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines
Ability to operate as a “team player” in cooperation with collaboration partners and internal colleagues to reach common goals
Valid Driver’s License
Preferred Qualifications
2 years selling sub-cutaneous self-injectable (or office administered IV) biologics for Rheumatology or other Immunology disorders such as, Psoriasis, Multiple Sclerosis , Crohn’s Disease or Ulcerative Colitis and others strongly preferred.
Demonstrate advanced clinically-based selling skills
Results oriented with a proven track record of success with product launches
Experience with in-servicing and training office staff, nurses and office managers
Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends
The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards.
Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures.
Qualifications
Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.
Jan 14, 2020
The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards.
Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures.
Qualifications
Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.
We are a diverse and fast growing pharmaceutical company that is committed to focusing on patient health while delivering consistently high performance. Our Pharmaceutical Sales Rep team provides the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit. These values help our Pharmaceutical Sales Representatives set goals based on our organization’s potential and what we hope it will become.
We are looking for a consistent and driven high performance with proven selling skills to join its innovative and skilled Pharmaceutical Sales Rep organization.Each Pharmaceutical Sales Rep will be responsible for establishing, promoting and maintaining a high level of sales.
Our Pharmaceutical Sales Representative responsibilities:
Promote and sell products to current and potential customers within a defined geography.
Develop, analyze, prioritize and execute in order to execute territory plans to achieve business results through compliant means.
Uses functional and technical knowledge of pharmacology products, healthcare, pharmaceutical market places, managed care, and customer markets to meet or exceed customer needs. Understand and execute sales territory management and customer development.
Establish and maintain excellent communications and sound working relationships with physicians and healthcare providers.
Actively participate in scheduled Company sales meetings, district and regional conference calls and other business meetings.
Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters.
Other related duties as required.
The Pharmaceutical Sales Rep opening qualifications:
Have some sales abilities or sales experience in quota driven role
Some education or knowledge of pharmaceutical and healthcare products
Demonstration of sustained, high performance in current position and strong aptitude for learning
High sense of urgency in particular with regards to customer service orientation
Strong business acumen and ability to understand market opportunities
Must be able to acquire all industry certifications and/or credentials
Strong knowledge of the business and market in the assigned territory is preferred
Completion of some entry Pharmaceutical Sales training or industry education
Ability to thrive in a highly driven culture that is performance based, fast paced, and results oriented
Must maintain a high degree of integrity and be highly ethical at all times
Interviews are being conducting right away. Please apply for this opportunity immediately. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people.
EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
Jan 13, 2020
Full time
We are a diverse and fast growing pharmaceutical company that is committed to focusing on patient health while delivering consistently high performance. Our Pharmaceutical Sales Rep team provides the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit. These values help our Pharmaceutical Sales Representatives set goals based on our organization’s potential and what we hope it will become.
We are looking for a consistent and driven high performance with proven selling skills to join its innovative and skilled Pharmaceutical Sales Rep organization.Each Pharmaceutical Sales Rep will be responsible for establishing, promoting and maintaining a high level of sales.
Our Pharmaceutical Sales Representative responsibilities:
Promote and sell products to current and potential customers within a defined geography.
Develop, analyze, prioritize and execute in order to execute territory plans to achieve business results through compliant means.
Uses functional and technical knowledge of pharmacology products, healthcare, pharmaceutical market places, managed care, and customer markets to meet or exceed customer needs. Understand and execute sales territory management and customer development.
Establish and maintain excellent communications and sound working relationships with physicians and healthcare providers.
Actively participate in scheduled Company sales meetings, district and regional conference calls and other business meetings.
Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters.
Other related duties as required.
The Pharmaceutical Sales Rep opening qualifications:
Have some sales abilities or sales experience in quota driven role
Some education or knowledge of pharmaceutical and healthcare products
Demonstration of sustained, high performance in current position and strong aptitude for learning
High sense of urgency in particular with regards to customer service orientation
Strong business acumen and ability to understand market opportunities
Must be able to acquire all industry certifications and/or credentials
Strong knowledge of the business and market in the assigned territory is preferred
Completion of some entry Pharmaceutical Sales training or industry education
Ability to thrive in a highly driven culture that is performance based, fast paced, and results oriented
Must maintain a high degree of integrity and be highly ethical at all times
Interviews are being conducting right away. Please apply for this opportunity immediately. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people.
EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
Your Home for an Exceptional Career.
With the nation’s largest home infusion provider, there is no limit to the growth of your career.
For nearly 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 5,000 strong—a workforce that spans the nation and is united by a common passion for making exceptional healthcare synonymous with home.
Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
Jan 13, 2020
Your Home for an Exceptional Career.
With the nation’s largest home infusion provider, there is no limit to the growth of your career.
For nearly 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 5,000 strong—a workforce that spans the nation and is united by a common passion for making exceptional healthcare synonymous with home.
Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
Responsible for sales and marketing efforts in a specified territory and for growing top line revenue and margin of assigned therapies. Creates a territory sales plan and regularly assesses progress on opportunities. Uses appropriate marketing materials and tools to convey consistent messaging across the organization. Manages the sales process that ultimately results in customer commitment to Option Care.
Job Responsibilities:
Researches, develops and implements sales strategies for assigned territory.
Present partnership opportunities to health system leaders, decision makers and referral sources to drive new business growth for Option Care. Quantify value of partnership and financial/economic terms to decision makers.
Prioritizes accounts based on total potential, current referrals, likely profitability, service needs, and probability of success. Uses available information, including internal information and third party data, to understand customer needs and identify opportunities.
Creates and updates short-and long-term account plans and objectives; utilizes to guide actions. Tracks activity and process toward objectives.
Communicates sales strategies to key internal partners, i.e. Clinical Liaison and Branch staff, including soliciting input and feedback on proposed strategies.
Manage multiple internal (CL, Intake, Branch Staff) and External (case manager, hospital administration) relationships and process to ensure customers are set up to succeed
Frequently initiate communication with Clinical Liaison to identify new opportunities and check on progress toward defined goals.
Identifies key customer decision makers and builds relationships to gain access to all decision makers.
Assesses and documents the competitive landscape within the account (e.g. pre-existing competitor relationships, presence of clinical liaison, etc.).
Partner with internal team members (Specialty Sales, Clinical Liaison, RSD, Nursing) who provide specialized knowledge and experience to grow relationships and sales with health system leaders.
Conveys and reinforces elements of the value proposition appropriate for each account and decision maker.
Adjusts messaging based on customer relationship life-cycle (e.g. potential new account vs. long-standing,
loyal referral source).
Obtains a complete understanding of customer needs before offering a solution.
Leverages resources within including GMs, first line managers,
Clinical staff, specialty sales, nursing and other sales roles—to assist in addressing customer issues.
Manage time and schedule to prioritize business growth, and partner with other Option Care partners to focus on service excellence.
Successfully organize multiple, on-going work streams, internal partnerships and growth opportunities.
Basic Education and/or Experience Requirements
Bachelor’s degree, and;
5 years of experience with outside direct health care sales with proven success
Basic Qualifications
Experience applying Sales and Marketing principles and methods for showing, promoting, and selling products and services.
Experience with analyzing and reporting sales data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions
Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
Travel Requirements
Willing to travel at least 75% of the time for business purposes (within state and out of state).
Preferred Qualifications
Clinical bachelor’s degree.
Infusion sales experience.
Jan 13, 2020
Responsible for sales and marketing efforts in a specified territory and for growing top line revenue and margin of assigned therapies. Creates a territory sales plan and regularly assesses progress on opportunities. Uses appropriate marketing materials and tools to convey consistent messaging across the organization. Manages the sales process that ultimately results in customer commitment to Option Care.
Job Responsibilities:
Researches, develops and implements sales strategies for assigned territory.
Present partnership opportunities to health system leaders, decision makers and referral sources to drive new business growth for Option Care. Quantify value of partnership and financial/economic terms to decision makers.
Prioritizes accounts based on total potential, current referrals, likely profitability, service needs, and probability of success. Uses available information, including internal information and third party data, to understand customer needs and identify opportunities.
Creates and updates short-and long-term account plans and objectives; utilizes to guide actions. Tracks activity and process toward objectives.
Communicates sales strategies to key internal partners, i.e. Clinical Liaison and Branch staff, including soliciting input and feedback on proposed strategies.
Manage multiple internal (CL, Intake, Branch Staff) and External (case manager, hospital administration) relationships and process to ensure customers are set up to succeed
Frequently initiate communication with Clinical Liaison to identify new opportunities and check on progress toward defined goals.
Identifies key customer decision makers and builds relationships to gain access to all decision makers.
Assesses and documents the competitive landscape within the account (e.g. pre-existing competitor relationships, presence of clinical liaison, etc.).
Partner with internal team members (Specialty Sales, Clinical Liaison, RSD, Nursing) who provide specialized knowledge and experience to grow relationships and sales with health system leaders.
Conveys and reinforces elements of the value proposition appropriate for each account and decision maker.
Adjusts messaging based on customer relationship life-cycle (e.g. potential new account vs. long-standing,
loyal referral source).
Obtains a complete understanding of customer needs before offering a solution.
Leverages resources within including GMs, first line managers,
Clinical staff, specialty sales, nursing and other sales roles—to assist in addressing customer issues.
Manage time and schedule to prioritize business growth, and partner with other Option Care partners to focus on service excellence.
Successfully organize multiple, on-going work streams, internal partnerships and growth opportunities.
Basic Education and/or Experience Requirements
Bachelor’s degree, and;
5 years of experience with outside direct health care sales with proven success
Basic Qualifications
Experience applying Sales and Marketing principles and methods for showing, promoting, and selling products and services.
Experience with analyzing and reporting sales data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions
Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
Travel Requirements
Willing to travel at least 75% of the time for business purposes (within state and out of state).
Preferred Qualifications
Clinical bachelor’s degree.
Infusion sales experience.
An Infusion Nurse is a licensed clinician who coordinates and provides direct patient care in the home or alternate treatment site to ensure patient safety with continuity and compliance under a physician’s plan of care. Works under the direct supervision of the designated supervisor.
Job Responsibilities (listed in order of importance and/or time spent)
Initiates, develops and implements nursing plan of treatments; evaluating patient progress towards goals. Organizes and participates in the provision of direct patient care, performs treatments, administers medications, and educates patients and families/caregivers. Modifies plan of treatment in response to changing patient status or physician orders to achieve established or revised patient care goals.
Assesses patient needs and physical status at each skilled visit through health data access and patient interview. Re-evaluates patient needs through physical reassessment, response to therapy, and supplemental physician orders. Obtains and clarifies physician orders for plan of treatment revisions, informs physician promptly of significant changes in patient's condition, and provides written summary to physician within supplemental order.
Provides effective and safe teaching using patient-centered care approach for patient and family to achieve independence with prescribed therapy and care needs through active participation per plan of treatment goals.
Effectively and timely communicates with Option Care’s Clinical team, medical providers, patients and families/caregivers to facilitate continuity of care. Prepares clinical documentation in real-time during visits and submits to the nursing department to comply with established time lines for billing optimization. Completes all documentation legibly, and applies approved abbreviations and documentation error correction practices per Option Care’s policy.
Coordinates discharge planning and prepares discharge summaries with patient instructions and thoroughly reports patient care needs, progress and goals when transferring care.
Demonstrates compliance with agency operations, Option Care’s policies and procedures, professional standards, local, state, federal regulations/guidelines, and accreditation standards.
Maximizes work efficiency through the use of computers and other automation technologies to validate plan of treatment orders, communicates patient care provided, and follows assigned visit schedule. Completes Daily Activity Record paper or electronic (eDAR) accurately and legibly according to agency submission requirements at the end of each work day.
Responds promptly and appropriately to patient requests. Initiates emergency procedures as necessary.
Accepts accountability for own practice through ethical and professional conduct. Follows established programs and practice within policies and procedures reflective of Option Care’s mission, values and objectives.
Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information including adherence to HIPAA regulations.
Speaks knowledgeably about Option Care’s scope of services and effectively instructs patients about related financial obligations for care and service charges.
Attends and completes required training modules, in-services, and continuing education to maintain competency and professional licensure for demonstrated knowledge regarding the care and management of patients in the home and/or alternate care settings. Participates in multidisciplinary team conferences and provides mentoring to other nurses for orientation and supervisory activities as assigned. Effectively provides oversight and coordination of paraprofessionals in the home setting and may act as the Supervisor in the absence of the Supervisor or Nurse Manager as applicable in accordance with state and federal regulations.
Participates in nursing department on-call responsibilities.
Actively participates in facility process improvement program and assists Supervisor or Nurse Manager with chart audit functions as applicable.
Performs other related duties as directed by supervisor.
Basic Education and/or Experience
Graduate of an accredited school of nursing and at least 1 year of experience as a registered nurse or recent graduate with prior experience as an IV Certified LVN/LPN with one year professional nursing experience.
Required license in Registered Nursing as granted by the state(s) of practice.
Current CPR certification.
Basic Qualifications
Demonstrated competency in patient care standards required for safe delivery of services and infusion skill sets applicable to agency programs and service needs. Advanced certification and training as applicable.
Required license to operate a motor vehicle in the state of practice with access to a vehicle for business travel with proof of liability insurance.
Basic knowledge of computer operating systems and software applications with the ability to apply knowledge in the effective use of nursing technology tools to communicate and document care provided.
Travel Requirements: (if required)
Willing to travel up to 100 % of the time for business purposes.
Preferred Qualifications & Interests (PQIs)
Bachelor of Science in Nursing as granted by an accredited school of nursing preferred.
Jan 13, 2020
An Infusion Nurse is a licensed clinician who coordinates and provides direct patient care in the home or alternate treatment site to ensure patient safety with continuity and compliance under a physician’s plan of care. Works under the direct supervision of the designated supervisor.
Job Responsibilities (listed in order of importance and/or time spent)
Initiates, develops and implements nursing plan of treatments; evaluating patient progress towards goals. Organizes and participates in the provision of direct patient care, performs treatments, administers medications, and educates patients and families/caregivers. Modifies plan of treatment in response to changing patient status or physician orders to achieve established or revised patient care goals.
Assesses patient needs and physical status at each skilled visit through health data access and patient interview. Re-evaluates patient needs through physical reassessment, response to therapy, and supplemental physician orders. Obtains and clarifies physician orders for plan of treatment revisions, informs physician promptly of significant changes in patient's condition, and provides written summary to physician within supplemental order.
Provides effective and safe teaching using patient-centered care approach for patient and family to achieve independence with prescribed therapy and care needs through active participation per plan of treatment goals.
Effectively and timely communicates with Option Care’s Clinical team, medical providers, patients and families/caregivers to facilitate continuity of care. Prepares clinical documentation in real-time during visits and submits to the nursing department to comply with established time lines for billing optimization. Completes all documentation legibly, and applies approved abbreviations and documentation error correction practices per Option Care’s policy.
Coordinates discharge planning and prepares discharge summaries with patient instructions and thoroughly reports patient care needs, progress and goals when transferring care.
Demonstrates compliance with agency operations, Option Care’s policies and procedures, professional standards, local, state, federal regulations/guidelines, and accreditation standards.
Maximizes work efficiency through the use of computers and other automation technologies to validate plan of treatment orders, communicates patient care provided, and follows assigned visit schedule. Completes Daily Activity Record paper or electronic (eDAR) accurately and legibly according to agency submission requirements at the end of each work day.
Responds promptly and appropriately to patient requests. Initiates emergency procedures as necessary.
Accepts accountability for own practice through ethical and professional conduct. Follows established programs and practice within policies and procedures reflective of Option Care’s mission, values and objectives.
Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information including adherence to HIPAA regulations.
Speaks knowledgeably about Option Care’s scope of services and effectively instructs patients about related financial obligations for care and service charges.
Attends and completes required training modules, in-services, and continuing education to maintain competency and professional licensure for demonstrated knowledge regarding the care and management of patients in the home and/or alternate care settings. Participates in multidisciplinary team conferences and provides mentoring to other nurses for orientation and supervisory activities as assigned. Effectively provides oversight and coordination of paraprofessionals in the home setting and may act as the Supervisor in the absence of the Supervisor or Nurse Manager as applicable in accordance with state and federal regulations.
Participates in nursing department on-call responsibilities.
Actively participates in facility process improvement program and assists Supervisor or Nurse Manager with chart audit functions as applicable.
Performs other related duties as directed by supervisor.
Basic Education and/or Experience
Graduate of an accredited school of nursing and at least 1 year of experience as a registered nurse or recent graduate with prior experience as an IV Certified LVN/LPN with one year professional nursing experience.
Required license in Registered Nursing as granted by the state(s) of practice.
Current CPR certification.
Basic Qualifications
Demonstrated competency in patient care standards required for safe delivery of services and infusion skill sets applicable to agency programs and service needs. Advanced certification and training as applicable.
Required license to operate a motor vehicle in the state of practice with access to a vehicle for business travel with proof of liability insurance.
Basic knowledge of computer operating systems and software applications with the ability to apply knowledge in the effective use of nursing technology tools to communicate and document care provided.
Travel Requirements: (if required)
Willing to travel up to 100 % of the time for business purposes.
Preferred Qualifications & Interests (PQIs)
Bachelor of Science in Nursing as granted by an accredited school of nursing preferred.
Your Home for an Exceptional Career.
With the nation’s largest home infusion provider, there is no limit to the growth of your career.
For nearly 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 5,000 strong—a workforce that spans the nation and is united by a common passion for making exceptional healthcare synonymous with home.
Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
Jan 13, 2020
Your Home for an Exceptional Career.
With the nation’s largest home infusion provider, there is no limit to the growth of your career.
For nearly 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 5,000 strong—a workforce that spans the nation and is united by a common passion for making exceptional healthcare synonymous with home.
Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
A Compounding Technician assists the pharmacist with providing safe and appropriate pharmacy services to Option Care patients in accordance with the policies and procedures of Option Care, the state’s professional standards, and other regulatory entities. The Compounding Technician works under the direct supervision of a licensed pharmacist, working in the clean room and compounding medication no less than 80% of their day. A compounding Technician is experienced in all aspects of medication compounding and plays a significant role in the coordination of patient services.
Job Responsibilities (listed in order of importance and/or time spent)
Assists the pharmacist with the preparation and dispensing of medications and supplies using appropriate techniques and following Option Care policies and procedures. Accurately calibrates equipment. Assists with recording and maintaining pharmacy temperature and cleaning logs. Ensures that all pharmacy surfaces, laminar flow hoods and clean room are cleaned per Option Care policy.
Understands and can perform basic pharmaceutical calculations in order to obtain correct doses of medications.
Prepares medications under the supervision of a pharmacist so they are accurately compounded. Ensures that a licensed pharmacist properly checks all compounding and packing. Adheres to appropriate safety and quality assurance practices. Complies with state and federal laws.
Speaks knowledgeably of the scope of services that are available through Option Care. Understands basic drug terminology and therapies/services provided. Understands other areas of Option Care and what scope of service the company has to offer.
Maintains confidentiality of patient and proprietary information. Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information. Understands and complies with HIPPA.
Participates in the process for assessing, managing, and reporting medication-related incidents and equipment error and/or failures.
Assists with the training and supervision of new pharmacy technicians.
In all activities, complies with accreditation, legal, regulatory, and safety requirements.
Participates in on-call responsibilities of the pharmacy department if required.
Completes all duties as assigned by manager or Pharmacist in Charge.
May work on advanced projects and committees, participate in performance improvement, complete and monitor quality control, assist the purchasing coordinator and coordinate and prioritize compounding room scheduling.
Basic Education and/or Requirements
High School diploma or equivalent.
Must have current Pharmacy Technician license if required by state.
More than 1 year Pharmacy Technician experience.
Basic Qualifications & Interests (BQIs)
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Basic Internet Explorer skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
Basic email skills, internet explorer (sending, receiving, and organizing communications).
Ability to lift a 50 lbs box from the floor to assist in stocking meds
Preferred Qualifications & Interests (PQIs)
Current national certification
Current Compounded Sterile Preparation Technician (CSPT) Certification
Jan 13, 2020
A Compounding Technician assists the pharmacist with providing safe and appropriate pharmacy services to Option Care patients in accordance with the policies and procedures of Option Care, the state’s professional standards, and other regulatory entities. The Compounding Technician works under the direct supervision of a licensed pharmacist, working in the clean room and compounding medication no less than 80% of their day. A compounding Technician is experienced in all aspects of medication compounding and plays a significant role in the coordination of patient services.
Job Responsibilities (listed in order of importance and/or time spent)
Assists the pharmacist with the preparation and dispensing of medications and supplies using appropriate techniques and following Option Care policies and procedures. Accurately calibrates equipment. Assists with recording and maintaining pharmacy temperature and cleaning logs. Ensures that all pharmacy surfaces, laminar flow hoods and clean room are cleaned per Option Care policy.
Understands and can perform basic pharmaceutical calculations in order to obtain correct doses of medications.
Prepares medications under the supervision of a pharmacist so they are accurately compounded. Ensures that a licensed pharmacist properly checks all compounding and packing. Adheres to appropriate safety and quality assurance practices. Complies with state and federal laws.
Speaks knowledgeably of the scope of services that are available through Option Care. Understands basic drug terminology and therapies/services provided. Understands other areas of Option Care and what scope of service the company has to offer.
Maintains confidentiality of patient and proprietary information. Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information. Understands and complies with HIPPA.
Participates in the process for assessing, managing, and reporting medication-related incidents and equipment error and/or failures.
Assists with the training and supervision of new pharmacy technicians.
In all activities, complies with accreditation, legal, regulatory, and safety requirements.
Participates in on-call responsibilities of the pharmacy department if required.
Completes all duties as assigned by manager or Pharmacist in Charge.
May work on advanced projects and committees, participate in performance improvement, complete and monitor quality control, assist the purchasing coordinator and coordinate and prioritize compounding room scheduling.
Basic Education and/or Requirements
High School diploma or equivalent.
Must have current Pharmacy Technician license if required by state.
More than 1 year Pharmacy Technician experience.
Basic Qualifications & Interests (BQIs)
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Basic Internet Explorer skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
Basic email skills, internet explorer (sending, receiving, and organizing communications).
Ability to lift a 50 lbs box from the floor to assist in stocking meds
Preferred Qualifications & Interests (PQIs)
Current national certification
Current Compounded Sterile Preparation Technician (CSPT) Certification
Your Home for an Exceptional Career.
With the nation’s largest home infusion provider, there is no limit to the growth of your career.
For nearly 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 5,000 strong—a workforce that spans the nation and is united by a common passion for making exceptional healthcare synonymous with home.
Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
Jan 13, 2020
Your Home for an Exceptional Career.
With the nation’s largest home infusion provider, there is no limit to the growth of your career.
For nearly 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 5,000 strong—a workforce that spans the nation and is united by a common passion for making exceptional healthcare synonymous with home.
Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
Under the general direction of the laboratory director, this position supervises technical personnel and reporting of findings, performs tests requiring special scientific skills, and, in the absence of the director, are responsible for the proper performance of all laboratory procedures.
In compliance with Standard Operating Procedures (SOPs), supervises reception area testing activities. Provide clear and consistent instructions and directions, conduct meetings and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues.
In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and processing.
Ensures the center is staffed with adequate number of personnel to provide sufficient support based on center size, structure and donor flow. Monitor time card reporting procedures, attendance, and utilization of overtime.
Conduct error investigations and develop recommendations for process improvement.
Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status.
May assist with the recruitment and selection of center operation staff.
Adhere to and promote compliance to company policies and procedures.
Ensures accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
Understands policies and procedures associated with hyper immune programs at the center if applicable.
Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions.
Maintain confidentiality of personnel, donor, and center information.
Will be cross-trained in all technical areas and other functions to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business
Perform other job-related duties as assigned.
Provide minimum hiring requirements, specialized knowledge, and other considerations required
Physician OR
New York Licensed Clinical Laboratory Technologist with 6 years clinical laboratory experience subsequent to qualifying, with at least 2 years working in a clinical laboratory with a director at the doctoral level OR
Master’s Degree in a chemical, physical or biological science with 4 years laboratory experience, subsequent to graduation, in which not less than 2 years have been in the laboratory specialty in a clinical laboratory with a director at the doctoral level OR
Doctoral Degree in chemical, physical or biological science with 2 years’ experience, subsequent to graduation, in one of the laboratory specialties in a clinical laboratory or blood bank having a director at the doctoral level OR
Cytotechnologist with 4 years’ experience in cytotechnology subsequent to qualifying in a laboratory with a director at the doctoral level in cytopathology
Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required.
Clinical laboratory or blood bank experience shall be part of a hospital, university, health department, medical research institution or other institution, which provides equivalent training.
If qualified, may also function as Lab Director
Shares information with internal contacts with common desire to reach a solution
Ability to make decisions, which have moderate impact on immediate work unit.
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Under the general direction of the laboratory director, this position supervises technical personnel and reporting of findings, performs tests requiring special scientific skills, and, in the absence of the director, are responsible for the proper performance of all laboratory procedures.
In compliance with Standard Operating Procedures (SOPs), supervises reception area testing activities. Provide clear and consistent instructions and directions, conduct meetings and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues.
In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and processing.
Ensures the center is staffed with adequate number of personnel to provide sufficient support based on center size, structure and donor flow. Monitor time card reporting procedures, attendance, and utilization of overtime.
Conduct error investigations and develop recommendations for process improvement.
Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status.
May assist with the recruitment and selection of center operation staff.
Adhere to and promote compliance to company policies and procedures.
Ensures accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
Understands policies and procedures associated with hyper immune programs at the center if applicable.
Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions.
Maintain confidentiality of personnel, donor, and center information.
Will be cross-trained in all technical areas and other functions to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business
Perform other job-related duties as assigned.
Provide minimum hiring requirements, specialized knowledge, and other considerations required
Physician OR
New York Licensed Clinical Laboratory Technologist with 6 years clinical laboratory experience subsequent to qualifying, with at least 2 years working in a clinical laboratory with a director at the doctoral level OR
Master’s Degree in a chemical, physical or biological science with 4 years laboratory experience, subsequent to graduation, in which not less than 2 years have been in the laboratory specialty in a clinical laboratory with a director at the doctoral level OR
Doctoral Degree in chemical, physical or biological science with 2 years’ experience, subsequent to graduation, in one of the laboratory specialties in a clinical laboratory or blood bank having a director at the doctoral level OR
Cytotechnologist with 4 years’ experience in cytotechnology subsequent to qualifying in a laboratory with a director at the doctoral level in cytopathology
Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required.
Clinical laboratory or blood bank experience shall be part of a hospital, university, health department, medical research institution or other institution, which provides equivalent training.
If qualified, may also function as Lab Director
Shares information with internal contacts with common desire to reach a solution
Ability to make decisions, which have moderate impact on immediate work unit.
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Under the general direction of the laboratory director, this position supervises technical personnel and reporting of findings, performs tests requiring special scientific skills, and, in the absence of the director, are responsible for the proper performance of all laboratory procedures.
In compliance with Standard Operating Procedures (SOPs), supervises reception area testing activities. Provide clear and consistent instructions and directions, conduct meetings and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues.
In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and processing.
Ensures the center is staffed with adequate number of personnel to provide sufficient support based on center size, structure and donor flow. Monitor time card reporting procedures, attendance, and utilization of overtime.
Conduct error investigations and develop recommendations for process improvement.
Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status.
May assist with the recruitment and selection of center operation staff.
Adhere to and promote compliance to company policies and procedures.
Ensures accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
Understands policies and procedures associated with hyper immune programs at the center if applicable.
Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions.
Maintain confidentiality of personnel, donor, and center information.
Will be cross-trained in all technical areas and other functions to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business
Perform other job-related duties as assigned.
Provide minimum hiring requirements, specialized knowledge, and other considerations required
Physician OR
New York Licensed Clinical Laboratory Technologist with 6 years clinical laboratory experience subsequent to qualifying, with at least 2 years working in a clinical laboratory with a director at the doctoral level OR
Master’s Degree in a chemical, physical or biological science with 4 years laboratory experience, subsequent to graduation, in which not less than 2 years have been in the laboratory specialty in a clinical laboratory with a director at the doctoral level OR
Doctoral Degree in chemical, physical or biological science with 2 years’ experience, subsequent to graduation, in one of the laboratory specialties in a clinical laboratory or blood bank having a director at the doctoral level OR
Cytotechnologist with 4 years’ experience in cytotechnology subsequent to qualifying in a laboratory with a director at the doctoral level in cytopathology
Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required.
Clinical laboratory or blood bank experience shall be part of a hospital, university, health department, medical research institution or other institution, which provides equivalent training.
If qualified, may also function as Lab Director
Shares information with internal contacts with common desire to reach a solution
Ability to make decisions, which have moderate impact on immediate work unit.
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Under the general direction of the laboratory director, this position supervises technical personnel and reporting of findings, performs tests requiring special scientific skills, and, in the absence of the director, are responsible for the proper performance of all laboratory procedures.
In compliance with Standard Operating Procedures (SOPs), supervises reception area testing activities. Provide clear and consistent instructions and directions, conduct meetings and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues.
In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and processing.
Ensures the center is staffed with adequate number of personnel to provide sufficient support based on center size, structure and donor flow. Monitor time card reporting procedures, attendance, and utilization of overtime.
Conduct error investigations and develop recommendations for process improvement.
Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status.
May assist with the recruitment and selection of center operation staff.
Adhere to and promote compliance to company policies and procedures.
Ensures accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
Understands policies and procedures associated with hyper immune programs at the center if applicable.
Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions.
Maintain confidentiality of personnel, donor, and center information.
Will be cross-trained in all technical areas and other functions to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business
Perform other job-related duties as assigned.
Provide minimum hiring requirements, specialized knowledge, and other considerations required
Physician OR
New York Licensed Clinical Laboratory Technologist with 6 years clinical laboratory experience subsequent to qualifying, with at least 2 years working in a clinical laboratory with a director at the doctoral level OR
Master’s Degree in a chemical, physical or biological science with 4 years laboratory experience, subsequent to graduation, in which not less than 2 years have been in the laboratory specialty in a clinical laboratory with a director at the doctoral level OR
Doctoral Degree in chemical, physical or biological science with 2 years’ experience, subsequent to graduation, in one of the laboratory specialties in a clinical laboratory or blood bank having a director at the doctoral level OR
Cytotechnologist with 4 years’ experience in cytotechnology subsequent to qualifying in a laboratory with a director at the doctoral level in cytopathology
Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required.
Clinical laboratory or blood bank experience shall be part of a hospital, university, health department, medical research institution or other institution, which provides equivalent training.
If qualified, may also function as Lab Director
Shares information with internal contacts with common desire to reach a solution
Ability to make decisions, which have moderate impact on immediate work unit.
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Main Responsibilities
1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information.
12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned.
Education
High school diploma or equivalent required
Experience Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
Must be able to perform basic math calculations
Working Conditions (physical & mental requirements) Ability to understand, remember and apply oral and/or written instructions
Ability to understand and follow basic instructions and guidelines
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Main Responsibilities
1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information.
12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned.
Education
High school diploma or equivalent required
Experience Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
Must be able to perform basic math calculations
Working Conditions (physical & mental requirements) Ability to understand, remember and apply oral and/or written instructions
Ability to understand and follow basic instructions and guidelines
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Responsible for training and coaching the pheresis staff and facilitating efficient donor flow through the center. Additional duties include performing venipuncture on donors and having a general knowledge of the reception and registration operations.
Main Responsibilities
1. In compliance with Standard Operating Procedures, (SOPs), performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2. In compliance with SOPs and Food & Drug Administration (FDA) guidelines performs venipuncture to begin pheresis process. 3. Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4. Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors’ questions are answered timely, accurately and professionally. 5. Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Provides guidance and technical training about processes and procedures to donor floor and other staff as required. 8. Monitors donor flow on the donor floor to assure continuous turnover. Allocates resources to address donor backlog. 9. Performs calibrations and verifies that maintenance has been performed as outlined in SOPs. May respond to and resolve complex equipment alarms or donor issues. 10. Troubleshoots equipment failures, including creating incident documentation, removing and/or replacing equipment from service. 11. Responsible for changing supply lot numbers in the electronic donor information management system when new lot number is introduced into production. 12. Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management team staff. 13. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs. 14. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 15. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 16. Maintains confidentiality of all personnel, donor and center information. 17. May be cross-trained in other areas to meet the needs of the business. 18. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 19. Perform other job-related duties as assigned.
Education
High school diploma or equivalent required Experience Minimum 18 months experience in a medical or health care environment preferred or equivalent combination of education and experience
Specialized medical or phlebotomy training preferred
Working Conditions (physical & mental requirements) Ability to make decisions which have moderate impact on immediate work unit
Understands, remembers and communicates routine, factual information.
Must be able to see and speak with customers and observe equipment operation
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for training and coaching the pheresis staff and facilitating efficient donor flow through the center. Additional duties include performing venipuncture on donors and having a general knowledge of the reception and registration operations.
Main Responsibilities
1. In compliance with Standard Operating Procedures, (SOPs), performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2. In compliance with SOPs and Food & Drug Administration (FDA) guidelines performs venipuncture to begin pheresis process. 3. Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4. Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors’ questions are answered timely, accurately and professionally. 5. Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Provides guidance and technical training about processes and procedures to donor floor and other staff as required. 8. Monitors donor flow on the donor floor to assure continuous turnover. Allocates resources to address donor backlog. 9. Performs calibrations and verifies that maintenance has been performed as outlined in SOPs. May respond to and resolve complex equipment alarms or donor issues. 10. Troubleshoots equipment failures, including creating incident documentation, removing and/or replacing equipment from service. 11. Responsible for changing supply lot numbers in the electronic donor information management system when new lot number is introduced into production. 12. Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management team staff. 13. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs. 14. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 15. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 16. Maintains confidentiality of all personnel, donor and center information. 17. May be cross-trained in other areas to meet the needs of the business. 18. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 19. Perform other job-related duties as assigned.
Education
High school diploma or equivalent required Experience Minimum 18 months experience in a medical or health care environment preferred or equivalent combination of education and experience
Specialized medical or phlebotomy training preferred
Working Conditions (physical & mental requirements) Ability to make decisions which have moderate impact on immediate work unit
Understands, remembers and communicates routine, factual information.
Must be able to see and speak with customers and observe equipment operation
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
1 Promotes positive customer relations with all donors. 2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned.
Education • Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program • If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician
Experience • Minimum of one (1) year experience in a health care environment • Experience in a plasma or whole blood collection center or other regulated environment preferred • Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. • Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
1 Promotes positive customer relations with all donors. 2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned.
Education • Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program • If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician
Experience • Minimum of one (1) year experience in a health care environment • Experience in a plasma or whole blood collection center or other regulated environment preferred • Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. • Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
