As an Associate Neuroscience Specialty Representative, you will be responsible for:
Becoming knowledgeable of disease state, product and competitive market knowledge.
Educating Healthcare providers on Vanda's product portfolio.
Developing relationships with Healthcare providers in order to understand their needs.
Education, Experience & Competencies Required:
BS or BA in life science or business with GPA greater than 3.0.
Interest and/or experience in healthcare field through internships, volunteer work, part-time jobs
Excellent communication skills: interpersonal, verbal and written.
Ability to learn, apply and communicate technical and scientific product- related information.
Self-motivated, takes initiative and has an outstanding work ethic
Interest in building negotiation and selling skills
Seeking recent college graduates; candidates with limited prior work experience will also be considered.
Pharmaceutical sales experience is not required.
May 16, 2019
As an Associate Neuroscience Specialty Representative, you will be responsible for:
Becoming knowledgeable of disease state, product and competitive market knowledge.
Educating Healthcare providers on Vanda's product portfolio.
Developing relationships with Healthcare providers in order to understand their needs.
Education, Experience & Competencies Required:
BS or BA in life science or business with GPA greater than 3.0.
Interest and/or experience in healthcare field through internships, volunteer work, part-time jobs
Excellent communication skills: interpersonal, verbal and written.
Ability to learn, apply and communicate technical and scientific product- related information.
Self-motivated, takes initiative and has an outstanding work ethic
Interest in building negotiation and selling skills
Seeking recent college graduates; candidates with limited prior work experience will also be considered.
Pharmaceutical sales experience is not required.
At UCB, we put our heart, soul, and skills into making a difference for people living with severe disease. Working together to push the boundaries, we blend the best of our talents to unlock innovation. Will you join us in our pioneering adventure?
UCB is a global biopharmaceutical company. We focus on discovering and developing innovative medicines and lateral solutions that can transform the everyday lives of people with severe diseases of the immune system – or the central nervous system.
With more than 7500 people in approximately 40 countries, UCB offers an exciting working environment where initiative can flourish and those with a ‘can-do’ attitude can thrive. Scientific excellence, innovation, co-creation, lateral thinking, reinventing the way we do things…these are some of the key competencies we are constantly developing, and looking for, at UCB.
May 16, 2019
At UCB, we put our heart, soul, and skills into making a difference for people living with severe disease. Working together to push the boundaries, we blend the best of our talents to unlock innovation. Will you join us in our pioneering adventure?
UCB is a global biopharmaceutical company. We focus on discovering and developing innovative medicines and lateral solutions that can transform the everyday lives of people with severe diseases of the immune system – or the central nervous system.
With more than 7500 people in approximately 40 countries, UCB offers an exciting working environment where initiative can flourish and those with a ‘can-do’ attitude can thrive. Scientific excellence, innovation, co-creation, lateral thinking, reinventing the way we do things…these are some of the key competencies we are constantly developing, and looking for, at UCB.
At UCB, we put our heart, soul, and skills into making a difference for people living with severe disease. Working together to push the boundaries, we blend the best of our talents to unlock innovation. Will you join us in our pioneering adventure?
UCB is a global biopharmaceutical company. We focus on discovering and developing innovative medicines and lateral solutions that can transform the everyday lives of people with severe diseases of the immune system – or the central nervous system.
With more than 7500 people in approximately 40 countries, UCB offers an exciting working environment where initiative can flourish and those with a ‘can-do’ attitude can thrive. Scientific excellence, innovation, co-creation, lateral thinking, reinventing the way we do things…these are some of the key competencies we are constantly developing, and looking for, at UCB.
May 16, 2019
At UCB, we put our heart, soul, and skills into making a difference for people living with severe disease. Working together to push the boundaries, we blend the best of our talents to unlock innovation. Will you join us in our pioneering adventure?
UCB is a global biopharmaceutical company. We focus on discovering and developing innovative medicines and lateral solutions that can transform the everyday lives of people with severe diseases of the immune system – or the central nervous system.
With more than 7500 people in approximately 40 countries, UCB offers an exciting working environment where initiative can flourish and those with a ‘can-do’ attitude can thrive. Scientific excellence, innovation, co-creation, lateral thinking, reinventing the way we do things…these are some of the key competencies we are constantly developing, and looking for, at UCB.
The Immunology Clinical Specialist (ICS) position is responsible for driving demand for the assigned product, CIMZIA® (certolizumab pegol), by reinforcing the clinical features of the product and UCB value within an assigned territory; engaging and building relationships with clinical decision makers and office support staff to create the best experiences for patients living with severe immunologic diseases who are treated in the home care setting.
Accountabilities:
Attains sales goals and objectives by product volume as well as other key accountabilities such as reach/frequency with assigned call plan stakeholders, collaborations with the Immunology Clinical Account Specialist and other members of the UCB Patient Value Team, in the assigned Territory.
Develops a strong understanding and awareness of the patient journey of care, including the unique needs of patients within the at-home care setting.
Works within the prioritized customer call plan to establish professional working relationships with HCP and support staff.
Offers an outstanding patient experience with our product by communicating clinical information on assigned UCB product (CIMIZA) and relevant patient support services, to an audience of health care professionals and office staff involved in the decision-making process, to deliver a compelling product value proposition for the care of patients.
Establishes an understanding of the local ecosystems, including the payor environment, including pharmacy benefits; demonstrating the ability to successfully navigate the complexities of local care delivery systems and models, comprised of multiple payers, with varying degrees of restriction and barriers to patient access for the assigned UCB product (CIMZIA).
Maintains a thorough understanding of the competitive market place and drivers of prescriber decisions.
Demonstrates consistent application of the UCB Patient Value Strategy principles by establishing collaborative and team oriented working relationships, integrating with local UCB ecosystem business partners, in a matrix environment encompassing Field Reimbursement Managers, Immunology Clinical Account Specialist, Partnership Leads, Regional and National Account Executives and Medical Science Liaisons, as appropriate and in compliance with UCB policies, to ensure coordination and execution of shared accountabilities such as clinical discussions, product access, and advocacy strategies with targeted HCPs.
Knows when and how to bring in the right expertise at the right time from other UCB matrix roles based on the customer need or opportunity at hand, ensuring all engagement activities within an account are coordinated and all team members are informed.
Conducts account related activities such as profiling, call planning, reviewing UCB sales data, related to at-home administration with assigned stakeholders, to create an understanding of HCP practices regarding the treatment of patients in the at-home setting.
Strategically manages all allocated resources such as financial/budgets, samples, access opportunities, home office resources.
Coordinates and supports promotional educational opportunities and programs intended to expand the knowledge of medical stakeholders and staff, such as peer-to-peer educational opportunities, in accordance with UCB policy.
Stays current with all UCB training.
Compliant with all UCB policies and approved messages; using only approved UCB sales materials and messages with HCPs, and other external stakeholders.
Qualifications Required:
Bachelor's degree BA/BS
Minimum 3 years of pharmaceutical, biologics or medical device experience.
Demonstrated performance over sustained time period (i.e. yearly ranking) in a highly competitive disease state
Discussing therapeutic strategies to inform and influence decision makers
Developing and applying clinical and business expertise, and effective selling skills
Executing marketing strategies at the local level
Demonstrated business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions
Demonstrated understanding of managed care landscape and how it influences/impacts business
Strong verbal, influencing, presentation and written communication skills
Strong collaboration skills and success working in teams
Resides within assigned geography
Additional Preferred Qualifications:
3 to 8 years direct selling experience to healthcare professionals in the pharmaceutical, biotech, device or healthcare industry
Experience with injectable products
Understanding of HUB HCP and Patient Value Services
Understanding of the Specialty Pharmacy fulfillment process at the HCP and patient level
Experience in calling on Gastroenterologists and/or Rheumatologists
May 16, 2019
The Immunology Clinical Specialist (ICS) position is responsible for driving demand for the assigned product, CIMZIA® (certolizumab pegol), by reinforcing the clinical features of the product and UCB value within an assigned territory; engaging and building relationships with clinical decision makers and office support staff to create the best experiences for patients living with severe immunologic diseases who are treated in the home care setting.
Accountabilities:
Attains sales goals and objectives by product volume as well as other key accountabilities such as reach/frequency with assigned call plan stakeholders, collaborations with the Immunology Clinical Account Specialist and other members of the UCB Patient Value Team, in the assigned Territory.
Develops a strong understanding and awareness of the patient journey of care, including the unique needs of patients within the at-home care setting.
Works within the prioritized customer call plan to establish professional working relationships with HCP and support staff.
Offers an outstanding patient experience with our product by communicating clinical information on assigned UCB product (CIMIZA) and relevant patient support services, to an audience of health care professionals and office staff involved in the decision-making process, to deliver a compelling product value proposition for the care of patients.
Establishes an understanding of the local ecosystems, including the payor environment, including pharmacy benefits; demonstrating the ability to successfully navigate the complexities of local care delivery systems and models, comprised of multiple payers, with varying degrees of restriction and barriers to patient access for the assigned UCB product (CIMZIA).
Maintains a thorough understanding of the competitive market place and drivers of prescriber decisions.
Demonstrates consistent application of the UCB Patient Value Strategy principles by establishing collaborative and team oriented working relationships, integrating with local UCB ecosystem business partners, in a matrix environment encompassing Field Reimbursement Managers, Immunology Clinical Account Specialist, Partnership Leads, Regional and National Account Executives and Medical Science Liaisons, as appropriate and in compliance with UCB policies, to ensure coordination and execution of shared accountabilities such as clinical discussions, product access, and advocacy strategies with targeted HCPs.
Knows when and how to bring in the right expertise at the right time from other UCB matrix roles based on the customer need or opportunity at hand, ensuring all engagement activities within an account are coordinated and all team members are informed.
Conducts account related activities such as profiling, call planning, reviewing UCB sales data, related to at-home administration with assigned stakeholders, to create an understanding of HCP practices regarding the treatment of patients in the at-home setting.
Strategically manages all allocated resources such as financial/budgets, samples, access opportunities, home office resources.
Coordinates and supports promotional educational opportunities and programs intended to expand the knowledge of medical stakeholders and staff, such as peer-to-peer educational opportunities, in accordance with UCB policy.
Stays current with all UCB training.
Compliant with all UCB policies and approved messages; using only approved UCB sales materials and messages with HCPs, and other external stakeholders.
Qualifications Required:
Bachelor's degree BA/BS
Minimum 3 years of pharmaceutical, biologics or medical device experience.
Demonstrated performance over sustained time period (i.e. yearly ranking) in a highly competitive disease state
Discussing therapeutic strategies to inform and influence decision makers
Developing and applying clinical and business expertise, and effective selling skills
Executing marketing strategies at the local level
Demonstrated business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions
Demonstrated understanding of managed care landscape and how it influences/impacts business
Strong verbal, influencing, presentation and written communication skills
Strong collaboration skills and success working in teams
Resides within assigned geography
Additional Preferred Qualifications:
3 to 8 years direct selling experience to healthcare professionals in the pharmaceutical, biotech, device or healthcare industry
Experience with injectable products
Understanding of HUB HCP and Patient Value Services
Understanding of the Specialty Pharmacy fulfillment process at the HCP and patient level
Experience in calling on Gastroenterologists and/or Rheumatologists
The Sun Dermatology Sales Representative is responsible for promoting Sun’s branded dermatology products(s) and optimizing the business opportunities in targeted physician offices, key clinics and hospital accounts that specialize in the area of Medical Dermatology. The Sales Representative will be required to demonstrate an excellence in developing and applying territory business plans that lead to achievement of sales goals and objectives. Coordination and integration with all field based employees (Customer engagement, Reimbursement, Managed Markets, etc.) to effectively drive acceptance of promoted product(s) within a designated business area and geography.
Required:
Bachelor Degree required
Minimum 5 years of Pharmaceutical/Medical Device experience
Very strong communication skills and demonstrated clinical acumen.
Strong ability to collaborate, innovate and deliver results.
Valid driver’s license
Preferred
Experience in Medical Dermatology
Experience selling in a complex reimbursement and access environment
Dermatology selling experience
Product launch experience
Experience selling in a highly competitive environment
PERSONAL SKILLS/ATTRIBUTES:
This individual must have a positive attitude and be adaptable to a dynamic environment without losing focus on business goals. This individual should be a strong and dependable individual who builds trust with their matrix team and is transparent, ethical, and compliant. They should also be experienced with selling and presenting detailed scientific subject matter in a clear and understandable fashion.
GENERAL RESPONSIBILITIES/DECISION MAKING AUTHORITY :
Reports directly to the District Sales Manager
Responsible for the understanding and utilization of sales reports, CRM, and forecasts
Responsible for timely call reporting tasks.
Responsible for managing Sales budgets within their territory
Responsible for meeting monthly, quarterly, and yearly sales goals
May 16, 2019
The Sun Dermatology Sales Representative is responsible for promoting Sun’s branded dermatology products(s) and optimizing the business opportunities in targeted physician offices, key clinics and hospital accounts that specialize in the area of Medical Dermatology. The Sales Representative will be required to demonstrate an excellence in developing and applying territory business plans that lead to achievement of sales goals and objectives. Coordination and integration with all field based employees (Customer engagement, Reimbursement, Managed Markets, etc.) to effectively drive acceptance of promoted product(s) within a designated business area and geography.
Required:
Bachelor Degree required
Minimum 5 years of Pharmaceutical/Medical Device experience
Very strong communication skills and demonstrated clinical acumen.
Strong ability to collaborate, innovate and deliver results.
Valid driver’s license
Preferred
Experience in Medical Dermatology
Experience selling in a complex reimbursement and access environment
Dermatology selling experience
Product launch experience
Experience selling in a highly competitive environment
PERSONAL SKILLS/ATTRIBUTES:
This individual must have a positive attitude and be adaptable to a dynamic environment without losing focus on business goals. This individual should be a strong and dependable individual who builds trust with their matrix team and is transparent, ethical, and compliant. They should also be experienced with selling and presenting detailed scientific subject matter in a clear and understandable fashion.
GENERAL RESPONSIBILITIES/DECISION MAKING AUTHORITY :
Reports directly to the District Sales Manager
Responsible for the understanding and utilization of sales reports, CRM, and forecasts
Responsible for timely call reporting tasks.
Responsible for managing Sales budgets within their territory
Responsible for meeting monthly, quarterly, and yearly sales goals
At Biogen, our mission is clear: we are pioneers in neuroscience.
Since our founding in 1978 as one of the world’s first global biotechnology companies by Charles Weissmann, Heinz Schaller, Kenneth Murray and Nobel Prize winners Walter Gilbert and Phillip Sharp, Biogen has led innovative scientific research with the goal over the last decade to defeat devastating neurological diseases.
Millions of people around the world are affected by multiple sclerosis, Alzheimer’s disease, Parkinson’s disease and amyotrophic lateral sclerosis (ALS). Many people also suffer from less common diseases such as spinal muscular atrophy (SMA) and progressive supranuclear palsy (PSP).
We believe that no other disease area holds as much need or as much promise for medical breakthroughs as neuroscience.
Biogen has some of the world’s best neurologists and neuroscientists. We engage with physicians and scientific leaders around the world with the aim to further medical research. Our focus on neuroscience, our deep scientific expertise and our courage to take risks make us leaders in the research and development of medicines to transform neuroscience to benefit society.
Our technology and engineering capabilities create novel ways to seamlessly transition products from development to manufacturing with the intent of bringing our high-quality medicines to market faster.
We respect the contributions of health care providers caring for people living with neurological diseases. We honor the important role of caregivers, families and friends who care about them.
Biogen is committed to working with advocacy and patient organizations as they serve the communities they represent.
Recognizing the challenges facing health care systems today, we collaborate with regulatory authorities and customers such as health care providers and payers, so that those in need can access our medicines.
Professional, ethical, and compliant, we hold ourselves accountable to deliver value to our shareholders.
Biogen contributes to the communities where we live. We are committed to our employees, diversity and inclusion, and environmental sustainability.
We care deeply about making a difference.
We work fearlessly. We do not give up even when challenged, pursuing innovation in all that we do.
We are humbled by the opportunity to change lives.
May 16, 2019
At Biogen, our mission is clear: we are pioneers in neuroscience.
Since our founding in 1978 as one of the world’s first global biotechnology companies by Charles Weissmann, Heinz Schaller, Kenneth Murray and Nobel Prize winners Walter Gilbert and Phillip Sharp, Biogen has led innovative scientific research with the goal over the last decade to defeat devastating neurological diseases.
Millions of people around the world are affected by multiple sclerosis, Alzheimer’s disease, Parkinson’s disease and amyotrophic lateral sclerosis (ALS). Many people also suffer from less common diseases such as spinal muscular atrophy (SMA) and progressive supranuclear palsy (PSP).
We believe that no other disease area holds as much need or as much promise for medical breakthroughs as neuroscience.
Biogen has some of the world’s best neurologists and neuroscientists. We engage with physicians and scientific leaders around the world with the aim to further medical research. Our focus on neuroscience, our deep scientific expertise and our courage to take risks make us leaders in the research and development of medicines to transform neuroscience to benefit society.
Our technology and engineering capabilities create novel ways to seamlessly transition products from development to manufacturing with the intent of bringing our high-quality medicines to market faster.
We respect the contributions of health care providers caring for people living with neurological diseases. We honor the important role of caregivers, families and friends who care about them.
Biogen is committed to working with advocacy and patient organizations as they serve the communities they represent.
Recognizing the challenges facing health care systems today, we collaborate with regulatory authorities and customers such as health care providers and payers, so that those in need can access our medicines.
Professional, ethical, and compliant, we hold ourselves accountable to deliver value to our shareholders.
Biogen contributes to the communities where we live. We are committed to our employees, diversity and inclusion, and environmental sustainability.
We care deeply about making a difference.
We work fearlessly. We do not give up even when challenged, pursuing innovation in all that we do.
We are humbled by the opportunity to change lives.
Salix Pharmaceuticals, a division of Bausch Health is one of the largest specialty pharmaceutical companies in the world committed to the prevention and treatment of gastrointestinal (GI) diseases. We are focused on constantly innovating to improve patients’ lives. We gain a deeper understanding of the GI conditions our products treat by connecting with the patients who use them and the healthcare professionals (HCPs) who prescribe them. Our therapeutic areas of expertise include management of conditions, such as type 2 diabetes, hepatic encephalopathy, irritable bowel syndrome with diarrhea, opioid-induced constipation, and ulcerative colitis.
Salix Pharmaceuticals is one of the largest specialty pharmaceutical companies in the world. Founded in 1989, Salix is committed to the prevention and treatment of gastrointestinal (GI) diseases. Salix’s first US commercialized product, Colazal, was approved by the FDA in 2000. We offer effective solutions while continuing to strive to make advancements in patient care.
Every day, our employees around the world strive to improve peoples’ lives with our products. We achieve this by connecting with the patients who use our products and the healthcare professionals (HCPs) who prescribe them. Our therapeutic areas of expertise include management of conditions such as hepatic encephalopathy, irritable bowel syndrome with diarrhea, opioid-induced constipation, and ulcerative colitis.
Join the Movement We employ dedicated and innovated team members who are driven to solve problems. We improve upon existing treatments, uncover new breakthroughs, and deliver comprehensive practice support to help HCPs provide best-in-class care.
We recognize that our team members are essential to our future. It is our goal to make everyone feel respected and equally appreciated so we are all dedicated and committed to the same cause. Our team members enjoy a dynamic work environment that encourages both professional evolution and personal growth. Each day you spend at Salix, you have the satisfaction of knowing that you are working with dedicated individuals who share a common vision of constant innovation. To ensure that we achieve our goals, our team members are continually learning more about their fields of expertise. We are proud to facilitate this development by providing internal and external professional development opportunities. This commitment to growth helps drive Salix and our employees. Be part of the Salix team dedicated to moving gastrointestinal treatment forward.
Bausch Health Companies Inc. is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
May 15, 2019
Salix Pharmaceuticals, a division of Bausch Health is one of the largest specialty pharmaceutical companies in the world committed to the prevention and treatment of gastrointestinal (GI) diseases. We are focused on constantly innovating to improve patients’ lives. We gain a deeper understanding of the GI conditions our products treat by connecting with the patients who use them and the healthcare professionals (HCPs) who prescribe them. Our therapeutic areas of expertise include management of conditions, such as type 2 diabetes, hepatic encephalopathy, irritable bowel syndrome with diarrhea, opioid-induced constipation, and ulcerative colitis.
Salix Pharmaceuticals is one of the largest specialty pharmaceutical companies in the world. Founded in 1989, Salix is committed to the prevention and treatment of gastrointestinal (GI) diseases. Salix’s first US commercialized product, Colazal, was approved by the FDA in 2000. We offer effective solutions while continuing to strive to make advancements in patient care.
Every day, our employees around the world strive to improve peoples’ lives with our products. We achieve this by connecting with the patients who use our products and the healthcare professionals (HCPs) who prescribe them. Our therapeutic areas of expertise include management of conditions such as hepatic encephalopathy, irritable bowel syndrome with diarrhea, opioid-induced constipation, and ulcerative colitis.
Join the Movement We employ dedicated and innovated team members who are driven to solve problems. We improve upon existing treatments, uncover new breakthroughs, and deliver comprehensive practice support to help HCPs provide best-in-class care.
We recognize that our team members are essential to our future. It is our goal to make everyone feel respected and equally appreciated so we are all dedicated and committed to the same cause. Our team members enjoy a dynamic work environment that encourages both professional evolution and personal growth. Each day you spend at Salix, you have the satisfaction of knowing that you are working with dedicated individuals who share a common vision of constant innovation. To ensure that we achieve our goals, our team members are continually learning more about their fields of expertise. We are proud to facilitate this development by providing internal and external professional development opportunities. This commitment to growth helps drive Salix and our employees. Be part of the Salix team dedicated to moving gastrointestinal treatment forward.
Bausch Health Companies Inc. is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Salix Pharmaceuticals, a division of Bausch Health is one of the largest specialty pharmaceutical companies in the world committed to the prevention and treatment of gastrointestinal (GI) diseases. We are focused on constantly innovating to improve patients’ lives. We gain a deeper understanding of the GI conditions our products treat by connecting with the patients who use them and the healthcare professionals (HCPs) who prescribe them. Our therapeutic areas of expertise include management of conditions, such as type 2 diabetes, hepatic encephalopathy, irritable bowel syndrome with diarrhea, opioid-induced constipation, and ulcerative colitis.
Salix Pharmaceuticals is one of the largest specialty pharmaceutical companies in the world. Founded in 1989, Salix is committed to the prevention and treatment of gastrointestinal (GI) diseases. Salix’s first US commercialized product, Colazal, was approved by the FDA in 2000. We offer effective solutions while continuing to strive to make advancements in patient care.
Every day, our employees around the world strive to improve peoples’ lives with our products. We achieve this by connecting with the patients who use our products and the healthcare professionals (HCPs) who prescribe them. Our therapeutic areas of expertise include management of conditions such as hepatic encephalopathy, irritable bowel syndrome with diarrhea, opioid-induced constipation, and ulcerative colitis.
Join the Movement We employ dedicated and innovated team members who are driven to solve problems. We improve upon existing treatments, uncover new breakthroughs, and deliver comprehensive practice support to help HCPs provide best-in-class care.
We recognize that our team members are essential to our future. It is our goal to make everyone feel respected and equally appreciated so we are all dedicated and committed to the same cause. Our team members enjoy a dynamic work environment that encourages both professional evolution and personal growth. Each day you spend at Salix, you have the satisfaction of knowing that you are working with dedicated individuals who share a common vision of constant innovation. To ensure that we achieve our goals, our team members are continually learning more about their fields of expertise. We are proud to facilitate this development by providing internal and external professional development opportunities. This commitment to growth helps drive Salix and our employees. Be part of the Salix team dedicated to moving gastrointestinal treatment forward.
Bausch Health Companies Inc. is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
May 15, 2019
Salix Pharmaceuticals, a division of Bausch Health is one of the largest specialty pharmaceutical companies in the world committed to the prevention and treatment of gastrointestinal (GI) diseases. We are focused on constantly innovating to improve patients’ lives. We gain a deeper understanding of the GI conditions our products treat by connecting with the patients who use them and the healthcare professionals (HCPs) who prescribe them. Our therapeutic areas of expertise include management of conditions, such as type 2 diabetes, hepatic encephalopathy, irritable bowel syndrome with diarrhea, opioid-induced constipation, and ulcerative colitis.
Salix Pharmaceuticals is one of the largest specialty pharmaceutical companies in the world. Founded in 1989, Salix is committed to the prevention and treatment of gastrointestinal (GI) diseases. Salix’s first US commercialized product, Colazal, was approved by the FDA in 2000. We offer effective solutions while continuing to strive to make advancements in patient care.
Every day, our employees around the world strive to improve peoples’ lives with our products. We achieve this by connecting with the patients who use our products and the healthcare professionals (HCPs) who prescribe them. Our therapeutic areas of expertise include management of conditions such as hepatic encephalopathy, irritable bowel syndrome with diarrhea, opioid-induced constipation, and ulcerative colitis.
Join the Movement We employ dedicated and innovated team members who are driven to solve problems. We improve upon existing treatments, uncover new breakthroughs, and deliver comprehensive practice support to help HCPs provide best-in-class care.
We recognize that our team members are essential to our future. It is our goal to make everyone feel respected and equally appreciated so we are all dedicated and committed to the same cause. Our team members enjoy a dynamic work environment that encourages both professional evolution and personal growth. Each day you spend at Salix, you have the satisfaction of knowing that you are working with dedicated individuals who share a common vision of constant innovation. To ensure that we achieve our goals, our team members are continually learning more about their fields of expertise. We are proud to facilitate this development by providing internal and external professional development opportunities. This commitment to growth helps drive Salix and our employees. Be part of the Salix team dedicated to moving gastrointestinal treatment forward.
Bausch Health Companies Inc. is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Salix Pharmaceuticals, a division of Bausch Health is one of the largest specialty pharmaceutical companies in the world committed to the prevention and treatment of gastrointestinal (GI) diseases. We are focused on constantly innovating to improve patients’ lives. We gain a deeper understanding of the GI conditions our products treat by connecting with the patients who use them and the healthcare professionals (HCPs) who prescribe them. Our therapeutic areas of expertise include management of conditions, such as type 2 diabetes, hepatic encephalopathy, irritable bowel syndrome with diarrhea, opioid-induced constipation, and ulcerative colitis.
Salix Pharmaceuticals is one of the largest specialty pharmaceutical companies in the world. Founded in 1989, Salix is committed to the prevention and treatment of gastrointestinal (GI) diseases. Salix’s first US commercialized product, Colazal, was approved by the FDA in 2000. We offer effective solutions while continuing to strive to make advancements in patient care.
Every day, our employees around the world strive to improve peoples’ lives with our products. We achieve this by connecting with the patients who use our products and the healthcare professionals (HCPs) who prescribe them. Our therapeutic areas of expertise include management of conditions such as hepatic encephalopathy, irritable bowel syndrome with diarrhea, opioid-induced constipation, and ulcerative colitis.
Join the Movement We employ dedicated and innovated team members who are driven to solve problems. We improve upon existing treatments, uncover new breakthroughs, and deliver comprehensive practice support to help HCPs provide best-in-class care.
We recognize that our team members are essential to our future. It is our goal to make everyone feel respected and equally appreciated so we are all dedicated and committed to the same cause. Our team members enjoy a dynamic work environment that encourages both professional evolution and personal growth. Each day you spend at Salix, you have the satisfaction of knowing that you are working with dedicated individuals who share a common vision of constant innovation. To ensure that we achieve our goals, our team members are continually learning more about their fields of expertise. We are proud to facilitate this development by providing internal and external professional development opportunities. This commitment to growth helps drive Salix and our employees. Be part of the Salix team dedicated to moving gastrointestinal treatment forward.
Bausch Health Companies Inc. is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
May 15, 2019
Salix Pharmaceuticals, a division of Bausch Health is one of the largest specialty pharmaceutical companies in the world committed to the prevention and treatment of gastrointestinal (GI) diseases. We are focused on constantly innovating to improve patients’ lives. We gain a deeper understanding of the GI conditions our products treat by connecting with the patients who use them and the healthcare professionals (HCPs) who prescribe them. Our therapeutic areas of expertise include management of conditions, such as type 2 diabetes, hepatic encephalopathy, irritable bowel syndrome with diarrhea, opioid-induced constipation, and ulcerative colitis.
Salix Pharmaceuticals is one of the largest specialty pharmaceutical companies in the world. Founded in 1989, Salix is committed to the prevention and treatment of gastrointestinal (GI) diseases. Salix’s first US commercialized product, Colazal, was approved by the FDA in 2000. We offer effective solutions while continuing to strive to make advancements in patient care.
Every day, our employees around the world strive to improve peoples’ lives with our products. We achieve this by connecting with the patients who use our products and the healthcare professionals (HCPs) who prescribe them. Our therapeutic areas of expertise include management of conditions such as hepatic encephalopathy, irritable bowel syndrome with diarrhea, opioid-induced constipation, and ulcerative colitis.
Join the Movement We employ dedicated and innovated team members who are driven to solve problems. We improve upon existing treatments, uncover new breakthroughs, and deliver comprehensive practice support to help HCPs provide best-in-class care.
We recognize that our team members are essential to our future. It is our goal to make everyone feel respected and equally appreciated so we are all dedicated and committed to the same cause. Our team members enjoy a dynamic work environment that encourages both professional evolution and personal growth. Each day you spend at Salix, you have the satisfaction of knowing that you are working with dedicated individuals who share a common vision of constant innovation. To ensure that we achieve our goals, our team members are continually learning more about their fields of expertise. We are proud to facilitate this development by providing internal and external professional development opportunities. This commitment to growth helps drive Salix and our employees. Be part of the Salix team dedicated to moving gastrointestinal treatment forward.
Bausch Health Companies Inc. is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
The Medical Specialist is responsible for engaging specialists and other key customers within geographical universe and presenting clinically focused selling message to create and grow revenue and to consistently deliver product goals. The MS will demonstrate initiative, drive, and independence; takes ownership for meeting and exceeding individual business goals. This will be accomplished by managing performance and delivering results in a compliant manner with a high degree of integrity strictly following all Regeneron policies and in compliance with all policies and procedures governing the promotion of pharmaceutical / biological products in the US. The MS is responsible for developing strategy and executing tactics within key accounts in the therapeutic area to generate market share. The MS will develop strong working relationships with experts and all additional specialists in assigned geography as well as nurses and other important health care personnel and key patient advocacy support groups as directed. The MS will work closely with collaboration partners, Reimbursement and Access Specialists and Clinical Nurse Educators as well as internal stakeholders as needed to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within their assigned geography. The MS will participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). Responsibilities: A core responsibility of all members of the Praluent field will be coordination and collaboration with all of the resources within the combined REGN / Sanofi field team. This includes each direct counterpart; CMS/CMS as well as collaboration with resource partners; Reimbursement and Access Specialists, Clinical Nurse Educators and Home Office personnel. •Engage Cardiometabolic Experts and other key Cardiometabolic customers within assigned geographical universe and deliver clinically focused selling message to introduce launch Praluent, grow brand share and revenue and to consistently deliver product goals • Partner with multiple collaboration stakeholders; Sanofi CMS counterpart, Reimbursement and Access Specialists and Clinical Nurse Educators to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives in assigned territory •Develops strong working relationships with customers, collaboration colleagues and Internal contacts - Clinics, physicians, nurses, additional important health care providers, key patient advocacy support groups, collaboration teammates, Reimbursement and Access Specialist team, Clinical Nurse Educators, Marketing, National Accounts, Training and Trade •Consistently calls on assigned customers in assigned geography and deliver a clinically-based, selling message to personnel in assigned Cardiometabolic accounts in accordance with Regeneron policies • Consistently perform all duties in a compliant manner • Provide site level in-service training as required by account • Consistently demonstrates emphasis on the “total account call” insuring that all personnel in the account involved with Cardiometabolic are educated on commercially available Regeneron products •Demonstrate initiative and drive • Develop strategy and execute tactics within key accounts in the Cardiometabolic therapeutic area to establish, generate and expand market share • Develop strong working relationships with local Cardiometabolic experts in assigned geography, nurses, other identified important health care personnel and key patient advocacy support groups • Participate and corroboratively lead initiatives to support sales success • Consistently works to improve disease state/product clinical knowledge and clinically-based selling skills via on-going training and POA meetings. •Successfully completes all training requirements and proactively seeks to strengthen on-going scientific knowledge regarding disease-state, competitive products and healthcare trends • Plans, organizes, and sponsors local promotional speakers programs and activities • Plans, organizes, and leads unbranded patient / caregiver programs • Effectively executes short and long term strategic plans • Consistently demonstrate professionalism by completing all administrative tasks in a neat and timely manner and follow-up on prioritized initiatives that drive business in both the short and long term. • Maximize budget allocated to the geographical territory assigned to support execution of strategies and tactics developed to generate and grow the business • Travels in the field meeting with targets within assigned territory up to 50% weekly not including regional and national meetings Requirements: A core responsibility of all members of the Praluent field force will be coordination and collaboration with all of the resources within the combined REGN / Sanofi field team. This includes each direct counterpart; CMS/CMS as well as collaboration with resource partners; Reimbursement and Access Specialists, Clinical Nurse Educators and Home Office personnel. Specialty pharmaceutical/biopharmaceutical experience with a minimum of 5 years selling in similar subcutaneous self-injectable biologic specialty market such as Immunology, Inflammation, MS or Nephrology required • Bachelor’s degree mandatory •Master’s degree or additional advanced education/certifications a plus •Some science / clinical experience preferred • Specialty pharmaceutical/biopharmaceutical experience with a minimum of 5 years selling in similar subcutaneous self-injectable biologic specialty market such as Immunology, Inflammation, MS or Nephrology required • Demonstrated advanced clinically-based selling skills • Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines • Results oriented with a proven track record of success with product launches • Strong account management experience with analytical, problem-solving and planning skills • Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends • Demonstrated ability to perform essential duties with minimal supervision • Proven track record in conducting compliant and effective promotional education programs • Experience with in-servicing and training office staff, nurses and office managers • Demonstrate strong patient / customer focus • Experience developing and sustaining relationships with clinical experts • Able to adapt to changing priorities / market dynamics • Able to function effectively in an evolving organization without all of the traditional infrastructures • Excellent verbal and written communication/interpersonal skills • Strong disease-state/product knowledge and an ability to learn and adapt quickly • Demonstrate the ability to think strategically and execute tactics appropriately with a high degree of integrity within compliance guidelines • Demonstrated high initiative and follow-up • Ability to operate as a “team player” in cooperation with collaboration partners and internal colleagues to reach common goals • Excellent organizational and planning skills • Ability to travel and cover large geography territories
May 15, 2019
The Medical Specialist is responsible for engaging specialists and other key customers within geographical universe and presenting clinically focused selling message to create and grow revenue and to consistently deliver product goals. The MS will demonstrate initiative, drive, and independence; takes ownership for meeting and exceeding individual business goals. This will be accomplished by managing performance and delivering results in a compliant manner with a high degree of integrity strictly following all Regeneron policies and in compliance with all policies and procedures governing the promotion of pharmaceutical / biological products in the US. The MS is responsible for developing strategy and executing tactics within key accounts in the therapeutic area to generate market share. The MS will develop strong working relationships with experts and all additional specialists in assigned geography as well as nurses and other important health care personnel and key patient advocacy support groups as directed. The MS will work closely with collaboration partners, Reimbursement and Access Specialists and Clinical Nurse Educators as well as internal stakeholders as needed to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within their assigned geography. The MS will participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). Responsibilities: A core responsibility of all members of the Praluent field will be coordination and collaboration with all of the resources within the combined REGN / Sanofi field team. This includes each direct counterpart; CMS/CMS as well as collaboration with resource partners; Reimbursement and Access Specialists, Clinical Nurse Educators and Home Office personnel. •Engage Cardiometabolic Experts and other key Cardiometabolic customers within assigned geographical universe and deliver clinically focused selling message to introduce launch Praluent, grow brand share and revenue and to consistently deliver product goals • Partner with multiple collaboration stakeholders; Sanofi CMS counterpart, Reimbursement and Access Specialists and Clinical Nurse Educators to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives in assigned territory •Develops strong working relationships with customers, collaboration colleagues and Internal contacts - Clinics, physicians, nurses, additional important health care providers, key patient advocacy support groups, collaboration teammates, Reimbursement and Access Specialist team, Clinical Nurse Educators, Marketing, National Accounts, Training and Trade •Consistently calls on assigned customers in assigned geography and deliver a clinically-based, selling message to personnel in assigned Cardiometabolic accounts in accordance with Regeneron policies • Consistently perform all duties in a compliant manner • Provide site level in-service training as required by account • Consistently demonstrates emphasis on the “total account call” insuring that all personnel in the account involved with Cardiometabolic are educated on commercially available Regeneron products •Demonstrate initiative and drive • Develop strategy and execute tactics within key accounts in the Cardiometabolic therapeutic area to establish, generate and expand market share • Develop strong working relationships with local Cardiometabolic experts in assigned geography, nurses, other identified important health care personnel and key patient advocacy support groups • Participate and corroboratively lead initiatives to support sales success • Consistently works to improve disease state/product clinical knowledge and clinically-based selling skills via on-going training and POA meetings. •Successfully completes all training requirements and proactively seeks to strengthen on-going scientific knowledge regarding disease-state, competitive products and healthcare trends • Plans, organizes, and sponsors local promotional speakers programs and activities • Plans, organizes, and leads unbranded patient / caregiver programs • Effectively executes short and long term strategic plans • Consistently demonstrate professionalism by completing all administrative tasks in a neat and timely manner and follow-up on prioritized initiatives that drive business in both the short and long term. • Maximize budget allocated to the geographical territory assigned to support execution of strategies and tactics developed to generate and grow the business • Travels in the field meeting with targets within assigned territory up to 50% weekly not including regional and national meetings Requirements: A core responsibility of all members of the Praluent field force will be coordination and collaboration with all of the resources within the combined REGN / Sanofi field team. This includes each direct counterpart; CMS/CMS as well as collaboration with resource partners; Reimbursement and Access Specialists, Clinical Nurse Educators and Home Office personnel. Specialty pharmaceutical/biopharmaceutical experience with a minimum of 5 years selling in similar subcutaneous self-injectable biologic specialty market such as Immunology, Inflammation, MS or Nephrology required • Bachelor’s degree mandatory •Master’s degree or additional advanced education/certifications a plus •Some science / clinical experience preferred • Specialty pharmaceutical/biopharmaceutical experience with a minimum of 5 years selling in similar subcutaneous self-injectable biologic specialty market such as Immunology, Inflammation, MS or Nephrology required • Demonstrated advanced clinically-based selling skills • Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines • Results oriented with a proven track record of success with product launches • Strong account management experience with analytical, problem-solving and planning skills • Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends • Demonstrated ability to perform essential duties with minimal supervision • Proven track record in conducting compliant and effective promotional education programs • Experience with in-servicing and training office staff, nurses and office managers • Demonstrate strong patient / customer focus • Experience developing and sustaining relationships with clinical experts • Able to adapt to changing priorities / market dynamics • Able to function effectively in an evolving organization without all of the traditional infrastructures • Excellent verbal and written communication/interpersonal skills • Strong disease-state/product knowledge and an ability to learn and adapt quickly • Demonstrate the ability to think strategically and execute tactics appropriately with a high degree of integrity within compliance guidelines • Demonstrated high initiative and follow-up • Ability to operate as a “team player” in cooperation with collaboration partners and internal colleagues to reach common goals • Excellent organizational and planning skills • Ability to travel and cover large geography territories
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities)
Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Assist with compilation and submission of monthly statistics and data.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete training courses and keep up-to-date with the latest phlebotomy techniques.
Travel to Territory Manager meeting if held off-site or off normal shift.
Participate on special projects and teams.
Stay up-to-date on company communications.
Job Requirements
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
Physical Requirements
Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
Position requires travel.
Extensive use of phone and PC.
Fine dexterity with hands/steadiness.
Talking.
Walking.
Balancing.
Bending/kneeling.
Pushing/pulling.
Reaching/twisting.
Required Education
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
One year phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.
May 15, 2019
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities)
Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Assist with compilation and submission of monthly statistics and data.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete training courses and keep up-to-date with the latest phlebotomy techniques.
Travel to Territory Manager meeting if held off-site or off normal shift.
Participate on special projects and teams.
Stay up-to-date on company communications.
Job Requirements
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
Physical Requirements
Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
Position requires travel.
Extensive use of phone and PC.
Fine dexterity with hands/steadiness.
Talking.
Walking.
Balancing.
Bending/kneeling.
Pushing/pulling.
Reaching/twisting.
Required Education
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
One year phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities)
Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Assist with compilation and submission of monthly statistics and data.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete training courses and keep up-to-date with the latest phlebotomy techniques.
Travel to Territory Manager meeting if held off-site or off normal shift.
Participate on special projects and teams.
Stay up-to-date on company communications.
Job Requirements
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
Physical Requirements
Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
Position requires travel.
Extensive use of phone and PC.
Fine dexterity with hands/steadiness.
Talking.
Walking.
Balancing.
Bending/kneeling.
Pushing/pulling.
Reaching/twisting.
Required Education
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
One year phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.
May 15, 2019
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities)
Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Assist with compilation and submission of monthly statistics and data.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete training courses and keep up-to-date with the latest phlebotomy techniques.
Travel to Territory Manager meeting if held off-site or off normal shift.
Participate on special projects and teams.
Stay up-to-date on company communications.
Job Requirements
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
Physical Requirements
Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
Position requires travel.
Extensive use of phone and PC.
Fine dexterity with hands/steadiness.
Talking.
Walking.
Balancing.
Bending/kneeling.
Pushing/pulling.
Reaching/twisting.
Required Education
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
One year phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities)
Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Assist with compilation and submission of monthly statistics and data.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete training courses and keep up-to-date with the latest phlebotomy techniques.
Travel to Territory Manager meeting if held off-site or off normal shift.
Participate on special projects and teams.
Stay up-to-date on company communications.
Job Requirements
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
Physical Requirements
Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
Position requires travel.
Extensive use of phone and PC.
Fine dexterity with hands/steadiness.
Talking.
Walking.
Balancing.
Bending/kneeling.
Pushing/pulling.
Reaching/twisting.
Required Education
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
One year phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.
May 15, 2019
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities)
Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Assist with compilation and submission of monthly statistics and data.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete training courses and keep up-to-date with the latest phlebotomy techniques.
Travel to Territory Manager meeting if held off-site or off normal shift.
Participate on special projects and teams.
Stay up-to-date on company communications.
Job Requirements
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
Physical Requirements
Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
Position requires travel.
Extensive use of phone and PC.
Fine dexterity with hands/steadiness.
Talking.
Walking.
Balancing.
Bending/kneeling.
Pushing/pulling.
Reaching/twisting.
Required Education
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
One year phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities)
Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Assist with compilation and submission of monthly statistics and data.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete training courses and keep up-to-date with the latest phlebotomy techniques.
Travel to Territory Manager meeting if held off-site or off normal shift.
Participate on special projects and teams.
Stay up-to-date on company communications.
Job Requirements
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
Physical Requirements
Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
Position requires travel.
Extensive use of phone and PC.
Fine dexterity with hands/steadiness.
Talking.
Walking.
Balancing.
Bending/kneeling.
Pushing/pulling.
Reaching/twisting.
Required Education
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
One year phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.
May 15, 2019
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities)
Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Assist with compilation and submission of monthly statistics and data.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete training courses and keep up-to-date with the latest phlebotomy techniques.
Travel to Territory Manager meeting if held off-site or off normal shift.
Participate on special projects and teams.
Stay up-to-date on company communications.
Job Requirements
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
Physical Requirements
Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
Position requires travel.
Extensive use of phone and PC.
Fine dexterity with hands/steadiness.
Talking.
Walking.
Balancing.
Bending/kneeling.
Pushing/pulling.
Reaching/twisting.
Required Education
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
One year phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.
The Route Service Representative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for the company in everything he/she does. Everyday Excellence is a critical component in fulfilling this position requirement. This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results.
The RSR is assigned up to a maximum of two (2) routes which may include:, Routine Route, STAT Route, Weekend Routes or Shuttle/Relay Route; Safely operates company vehicle to pick up, properly store and deliver specimens and other materials; and provides service to internal and external customers in an organized, efficient, and professional manner.
Duties and Responsibilities:
1. Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
2. Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
3. Responsible for operating company vehicle safely as well as maintaining a valid driver’s license and driving record within acceptable company guidelines.
4. Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
5. Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
6. Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
7. Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
8. Place “Door Hanger” for will-call clients with no specimens out. Place “Door Hanger” for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up.
9. Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
10. Keep route information, sequencing and all client notes up to date.
11. Attendance and punctuality in meetings and training sessions.
12. Meet all training requirements in a timely manner as assigned.
13. Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment.
14. Document and provide appropriate client satisfaction information to Logistics Management.
15. Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles.
16. Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented.
17. Other duties as defined by Logistics Management.
May 15, 2019
The Route Service Representative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for the company in everything he/she does. Everyday Excellence is a critical component in fulfilling this position requirement. This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results.
The RSR is assigned up to a maximum of two (2) routes which may include:, Routine Route, STAT Route, Weekend Routes or Shuttle/Relay Route; Safely operates company vehicle to pick up, properly store and deliver specimens and other materials; and provides service to internal and external customers in an organized, efficient, and professional manner.
Duties and Responsibilities:
1. Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
2. Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
3. Responsible for operating company vehicle safely as well as maintaining a valid driver’s license and driving record within acceptable company guidelines.
4. Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
5. Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
6. Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
7. Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
8. Place “Door Hanger” for will-call clients with no specimens out. Place “Door Hanger” for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up.
9. Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
10. Keep route information, sequencing and all client notes up to date.
11. Attendance and punctuality in meetings and training sessions.
12. Meet all training requirements in a timely manner as assigned.
13. Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment.
14. Document and provide appropriate client satisfaction information to Logistics Management.
15. Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles.
16. Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented.
17. Other duties as defined by Logistics Management.
The Healthcare Representative may have a variety of responsibilities, such as the responsibility for sales targets and physician relationships within a specific geography. The Territory Representative must demonstrate a strong understanding of necessary disease states and possess a solid ability to communicate necessary technical, scientific, and product and disease management information to customers. The Territory Representative will provide the most current information pertaining to Pfizer products and their approved indications in a manner which will ensure the appropriate use of these products and achieve the business potential of the territory.
• Demonstrated ability to engage, influence and support customers throughout the selling process; excellent communication and interpersonal and leadership skills. • Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment. • Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results.
• Perform the role in a compliant manner consistent with all Company policies, practices and procedures.
Minimum Qualifications: • BA/BS Degree from an accredited institution • Ability to travel domestically and stay overnight as necessary • Valid US driver’s license and a driving record in compliance with company standards
Preferred Qualifications: • 1 year of either professional sales experience, work experience in the healthcare/scientific field, professional marketing experience (including internships) or military experience • Live within 50 miles of territory
May 15, 2019
The Healthcare Representative may have a variety of responsibilities, such as the responsibility for sales targets and physician relationships within a specific geography. The Territory Representative must demonstrate a strong understanding of necessary disease states and possess a solid ability to communicate necessary technical, scientific, and product and disease management information to customers. The Territory Representative will provide the most current information pertaining to Pfizer products and their approved indications in a manner which will ensure the appropriate use of these products and achieve the business potential of the territory.
• Demonstrated ability to engage, influence and support customers throughout the selling process; excellent communication and interpersonal and leadership skills. • Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment. • Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results.
• Perform the role in a compliant manner consistent with all Company policies, practices and procedures.
Minimum Qualifications: • BA/BS Degree from an accredited institution • Ability to travel domestically and stay overnight as necessary • Valid US driver’s license and a driving record in compliance with company standards
Preferred Qualifications: • 1 year of either professional sales experience, work experience in the healthcare/scientific field, professional marketing experience (including internships) or military experience • Live within 50 miles of territory
The Healthcare Representative may have a variety of responsibilities, such as the responsibility for sales targets and physician relationships within a specific geography. The Territory Representative must demonstrate a strong understanding of necessary disease states and possess a solid ability to communicate necessary technical, scientific, and product and disease management information to customers. The Territory Representative will provide the most current information pertaining to Pfizer products and their approved indications in a manner which will ensure the appropriate use of these products and achieve the business potential of the territory.
• Demonstrated ability to engage, influence and support customers throughout the selling process; excellent communication and interpersonal and leadership skills. • Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment. • Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results.
• Perform the role in a compliant manner consistent with all Company policies, practices and procedures.
Minimum Qualifications: • BA/BS Degree from an accredited institution • Ability to travel domestically and stay overnight as necessary • Valid US driver’s license and a driving record in compliance with company standards
Preferred Qualifications: • 1 year of either professional sales experience, work experience in the healthcare/scientific field, professional marketing experience (including internships) or military experience • Live within 50 miles of territory
May 15, 2019
The Healthcare Representative may have a variety of responsibilities, such as the responsibility for sales targets and physician relationships within a specific geography. The Territory Representative must demonstrate a strong understanding of necessary disease states and possess a solid ability to communicate necessary technical, scientific, and product and disease management information to customers. The Territory Representative will provide the most current information pertaining to Pfizer products and their approved indications in a manner which will ensure the appropriate use of these products and achieve the business potential of the territory.
• Demonstrated ability to engage, influence and support customers throughout the selling process; excellent communication and interpersonal and leadership skills. • Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment. • Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results.
• Perform the role in a compliant manner consistent with all Company policies, practices and procedures.
Minimum Qualifications: • BA/BS Degree from an accredited institution • Ability to travel domestically and stay overnight as necessary • Valid US driver’s license and a driving record in compliance with company standards
Preferred Qualifications: • 1 year of either professional sales experience, work experience in the healthcare/scientific field, professional marketing experience (including internships) or military experience • Live within 50 miles of territory
The Healthcare Representative may have a variety of responsibilities, such as the responsibility for sales targets and physician relationships within a specific geography. The Territory Representative must demonstrate a strong understanding of necessary disease states and possess a solid ability to communicate necessary technical, scientific, and product and disease management information to customers. The Territory Representative will provide the most current information pertaining to Pfizer products and their approved indications in a manner which will ensure the appropriate use of these products and achieve the business potential of the territory.
• Demonstrated ability to engage, influence and support customers throughout the selling process; excellent communication and interpersonal and leadership skills. • Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment. • Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results.
• Perform the role in a compliant manner consistent with all Company policies, practices and procedures.
Minimum Qualifications: • BA/BS Degree from an accredited institution • Ability to travel domestically and stay overnight as necessary • Valid US driver’s license and a driving record in compliance with company standards
Preferred Qualifications: • 1 year of either professional sales experience, work experience in the healthcare/scientific field, professional marketing experience (including internships) or military experience • Live within 50 miles of territory
May 15, 2019
The Healthcare Representative may have a variety of responsibilities, such as the responsibility for sales targets and physician relationships within a specific geography. The Territory Representative must demonstrate a strong understanding of necessary disease states and possess a solid ability to communicate necessary technical, scientific, and product and disease management information to customers. The Territory Representative will provide the most current information pertaining to Pfizer products and their approved indications in a manner which will ensure the appropriate use of these products and achieve the business potential of the territory.
• Demonstrated ability to engage, influence and support customers throughout the selling process; excellent communication and interpersonal and leadership skills. • Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment. • Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results.
• Perform the role in a compliant manner consistent with all Company policies, practices and procedures.
Minimum Qualifications: • BA/BS Degree from an accredited institution • Ability to travel domestically and stay overnight as necessary • Valid US driver’s license and a driving record in compliance with company standards
Preferred Qualifications: • 1 year of either professional sales experience, work experience in the healthcare/scientific field, professional marketing experience (including internships) or military experience • Live within 50 miles of territory
Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
May 15, 2019
Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
May 15, 2019
Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
