94 jobs found in oklahoma

The Upfront Review Clerk is responsible for the quality review of all pertinent customer information for accuracy and completeness in order to meet payer requirements for timely and maximum reimbursement. (Administrative Support / Clerical / Medical Clerk / Office Support) ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following (other tasks may be assigned): Evaluate all received documents to ensure that appropriate information has been obtained to allow for successful Accounts Receivable Maintain Held Sales by assisting customer service representatives weekly in correcting problems so billing may begin or continue Responsible for reviewing various reports for quality assurance Record all activity relating to the account in tickler files Requirements: High school diploma or general education degree (GED) Knowledge of the medical field preferred Computer literacy, keyboarding skills, and proficiency in the use of office equipment Knowledge of telephone etiquette and adequate oral and written communication skills Must be 18 years of age or older

As a Maintenance Service Technician, you will be responsible for implementing equipment orientation, verifying new equipment, and completing necessary paperwork as required for new patient installation.  This will involve setting up equipment in a professional manner in different sites such as apartments, private homes, clinics, hospitals, nursing homes, and other living facilities.  In addition, you will be validating safety procedures in the delivery and installation of equipment to ensure proper functioning. Additional duties for this full-time field service role include, but are not limited to:  Providing detailed instructions on how to use the equipment Delivering oxygen cylinder and concentrator on daily days and refilling reservoirs Performing minor repairs and preventative maintenance Scheduling maintenance repairs with different clients Maintaining company vehicle clean and performing daily inspections Working as on-call service representative and record information on service call reports Cleaning rental equipment when returning to the center and organizing warehouse-storage area Following FDA guidelines pertaining to cylinder and oxygen testing Adhering to different standards and policies of all equipment

One of the Nation’s major suppliers of in-home oxygen & respiratory therapy seeks a Sales Representative.  Responsibilities include establishing and maintaining relationships with referral sources in the medical community and conducting in-services educating them in the use and application of medical equipment.   Responsible for: obtaining a predetermined number of referrals and setups from referral sources per month preparing and submitting approval plans for sales territory management providing marketing information to management as requested and/or made available Requirements Previous experience selling in the home healthcare field preferred Knowledge of basic selling skills, Medicare, insurance reimbursement and accounting practices a plus Must have excellent human relations skills, and be computer literate High school graduate (diploma) or equivalent Must be 18 years of age or older

One of the Nation’s major suppliers of in-home oxygen & respiratory therapy seeks a Sales Representative.  Responsibilities include establishing and maintaining relationships with referral sources in the medical community and conducting in-services educating them in the use and application of medical equipment.   Responsible for: obtaining a predetermined number of referrals and setups from referral sources per month preparing and submitting approval plans for sales territory management providing marketing information to management as requested and/or made available Requirements Previous experience selling in the home healthcare field preferred Knowledge of basic selling skills, Medicare, insurance reimbursement and accounting practices a plus Must have excellent human relations skills, and be computer literate High school graduate (diploma) or equivalent Must be 18 years of age or older

One of the Nation’s major suppliers of in-home oxygen & respiratory therapy seeks a Sales Representative.  Responsibilities include establishing and maintaining relationships with referral sources in the medical community and conducting in-services educating them in the use and application of medical equipment.   Responsible for: obtaining a predetermined number of referrals and setups from referral sources per month preparing and submitting approval plans for sales territory management providing marketing information to management as requested and/or made available Requirements Previous experience selling in the home healthcare field preferred Knowledge of basic selling skills, Medicare, insurance reimbursement and accounting practices a plus Must have excellent human relations skills, and be computer literate High school graduate (diploma) or equivalent Must be 18 years of age or older

The Patient Account Coordinator prepares and reviews all documents for daily submission to the service bureau for claims generation, as well as prepares and mails claims to payers for prompt reimbursement. Primary functions include, but are not limited to: Reviewing Medicare ECS report to assure all ECS transmissions were received Mailing claims to appropriate payer address Reviewing private pay invoices against FOS to identify un-posted credits Printing and reviewing billing edit lists on a periodic basis Making changes to bills to assure accurate claims are generated Identifying system related errors and communicating change requests as needed Printing claim forms and invoices on a periodic basis (daily) Attaching supporting documentation to paper claims as directed

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 48 states. Lincare employs over 14,000 people who share our corporate vision for quality care and service. Lincare offers competitive compensation and benefits and employment opportunities exist throughout the organization. Join the Lincare Holdings Inc. Talent Network today and stay up-to-date on our openings as they continue to become available! What is a Talent Network? Talent Networks enhance your job search and the application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you. Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 48 states. Lincare employs over 14,000 people who share our corporate vision for quality care and service. Lincare offers competitive compensation and benefits and employment opportunities exist throughout the organization. Join the Lincare Holdings Inc. Talent Network today and stay up-to-date on our openings as they continue to become available! What is a Talent Network? Talent Networks enhance your job search and the application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you. Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans

Responsibilities include: Place call to existing patient base regarding refills of medical supplies Customer Service Representatives are on a dialer system, taking inbound/outbound calls Must have effective communication  and interpersonal skills Provide prompt, reliable and accurate information to customers Educate customers about our products and services The ideal candidate is a highly motivated self-starter and will provide excellent customer service skills to our customers. Requirements: Handles a high volume of work in a fast paced environment Excellent written and verbal communication skills and strong attention to detail Must have basic math skills Ability to multi-task At least one year of customer service experience

Responsibilities include: Place call to existing patient base regarding refills of medical supplies Customer Service Representatives are on a dialer system, taking inbound/outbound calls Must have effective communication  and interpersonal skills Provide prompt, reliable and accurate information to customers Educate customers about our products and services The ideal candidate is a highly motivated self-starter and will provide excellent customer service skills to our customers. Requirements: Handles a high volume of work in a fast paced environment Excellent written and verbal communication skills and strong attention to detail Must have basic math skills Ability to multi-task At least one year of customer service experience

The Pharmaceutical Sales Representative is primarily responsible for achieving sales forecast and gaining access of promoted products and, subsequently, sales of products within assigned territory.  This is accomplished by establishing mutually beneficial, long-term business relationships with influential residents, fellows, attending physicians, pharmacists, and healthcare providers key to the sales success of promoted products.  The Pharmaceutical Sales Representative is also responsible for coordinating sales strategies with appropriate teammates to maximize sales in assigned territory.  Qualifications/Experience   Bachelor’s Degree (4 years B.A., B.S. or equivalent) from an accredited institution. Three years of B2B sales experience or direct selling experience to healthcare professionals in pharmaceutical, biotech, device or healthcare preferred. Experience selling to endocrinologists a strong plus and preferred.  Understanding of PDMA guidelines Strong negotiation skills and persuasive communication style, strategic thinking & planning skills and superior organization Ability to interface with client counterparts Possesses fortitude to sell and compete, and be a self-starter Excellent oral (presentation and communication), written, interpersonal skills Daily and/or overnight travel required PC skills also required; MUST be proficient in MS Office Acceptable driving record (pursuant to IQVIA’s customary standards) Successfully pass applicable drug tests and background check    Competencies   Driven with “hunter” mentality Demonstrated analytical skills Demonstrated business acumen Demonstrated success in persuasion, influence and negotiation skills Demonstrated leadership ability Demonstrated ability to apply technical/scientific knowledge Flexibility to learn new products over time Knowledge of and experience with the selling process Initiative & execution-orientated Teamwork

The Associate Consultant is a professional staff member of BBC who leads market research and consulting projects. In addition to holding all of the responsibilities of Analysts, ACs communicate directly with clients, are responsible for the supervision and development of Associate Analysts and ensure that projects are completed to the consultants' specifications efficiently and on time. An Analyst must be a high energy, dynamic individual seeking to follow the evolving IVD industry, which continues to grow and develop synergies with imaging and pharmaceuticals. Qualifications At least two years work experience in a consulting or diagnostic setting A B.S. or B.A. with academic excellence; MBA and/or language skills is a plus Proven analytical and conceptual skills that have enabled the candidate to excel in academics and prior work positions Demonstrated leadership potential through successful management of subordinates and/or through specific examples of initiative and leadership in a work or non‑work setting Excellent verbal and written communication skills Ability to learn new information and quickly build a knowledge base Capacity to handle a high degree of multitasking on a daily basis Must be authorized to work in the U.S. General Responsibilities Developing in‑depth knowledge of the specific companies and markets using internal BBC files (e.g., financial, product), with responsibility for updating information Building and maintaining a contact network across IVD industry personnel, IVD laboratories (i.e., IVD product end‑users), health care providers, regulatory/ government personnel related to the IVD business, and university/clinical research personnel Keeping apprised of developments in the IVD industry through continuous surveillance of scientific literature, company reports, and medical publications Conducting telephone and in‑person interviews with primary information sources Developing company/product profiles and competitive assessments Performing computational checking and editing of spreadsheets Writing sections of reports and contributing to analysis and graphics of projects. Project Management Associate Consultants are responsible for designing work plans, assigning project tasks, collecting and analyzing relevant data, writing and preparing reports, and ensuring that projects meet the consultants' standards within predetermined deadlines and budgets. Analysts are responsible for communicating project progress to team members as well as the consultants, the administrative staff, and in select cases, the client. Aside from general project management, Associate Consultants play a crucial part in BBC's annual IVD market assessment. As a team, Analysts ensure that the assessment progresses smoothly and efficiently. This is accomplished through thorough planning, Associate Analyst training, continuous progress monitoring, and consistent support for other BBC staff members. In short, Analysts remove roadblocks to the annual IVD assessment's progress and make sure that Associate Analysts understand and efficiently complete their responsibilities. Client Relationship Management Associate Consultants are primary contacts for BBC clients and manage client communication. They are responsible for understanding specific clients' businesses and interests. They actively notify clients of current competitive market developments through information alerts and other correspondence. While Analysts do not have project sales quotas, they support the consultants' sales efforts by preparing proposals. Analysts are strongly encouraged to generate and act on their own sales leads with both existing clients and new clients. Analyst Management Associate Consultants are responsible for the supervision and development of Analysts. ACs train Analysts, build and evaluate their weekly work plans, ensure that they comply with BBC policies, assign tasks, provide performance feedback, and in general, provide them with a means to build the skills necessary to become an Analyst. Analysts are held accountable for the work of their Associate Analysts. Analysts should work to ensure that their ACs meet or exceed position requirements and can achieve 70% billable goals. Analysts communicate Analyst successes, areas of improvement/development, concerns, and goals to senior staff members.

The Associate Consultant is a professional staff member of BBC who leads market research and consulting projects. In addition to holding all of the responsibilities of Analysts, ACs communicate directly with clients, are responsible for the supervision and development of Associate Analysts and ensure that projects are completed to the consultants' specifications efficiently and on time. An Analyst must be a high energy, dynamic individual seeking to follow the evolving IVD industry, which continues to grow and develop synergies with imaging and pharmaceuticals. Qualifications At least two years work experience in a consulting or diagnostic setting A B.S. or B.A. with academic excellence; MBA and/or language skills is a plus Proven analytical and conceptual skills that have enabled the candidate to excel in academics and prior work positions Demonstrated leadership potential through successful management of subordinates and/or through specific examples of initiative and leadership in a work or non‑work setting Excellent verbal and written communication skills Ability to learn new information and quickly build a knowledge base Capacity to handle a high degree of multitasking on a daily basis Must be authorized to work in the U.S. General Responsibilities Developing in‑depth knowledge of the specific companies and markets using internal BBC files (e.g., financial, product), with responsibility for updating information Building and maintaining a contact network across IVD industry personnel, IVD laboratories (i.e., IVD product end‑users), health care providers, regulatory/ government personnel related to the IVD business, and university/clinical research personnel Keeping apprised of developments in the IVD industry through continuous surveillance of scientific literature, company reports, and medical publications Conducting telephone and in‑person interviews with primary information sources Developing company/product profiles and competitive assessments Performing computational checking and editing of spreadsheets Writing sections of reports and contributing to analysis and graphics of projects. Project Management Associate Consultants are responsible for designing work plans, assigning project tasks, collecting and analyzing relevant data, writing and preparing reports, and ensuring that projects meet the consultants' standards within predetermined deadlines and budgets. Analysts are responsible for communicating project progress to team members as well as the consultants, the administrative staff, and in select cases, the client. Aside from general project management, Associate Consultants play a crucial part in BBC's annual IVD market assessment. As a team, Analysts ensure that the assessment progresses smoothly and efficiently. This is accomplished through thorough planning, Associate Analyst training, continuous progress monitoring, and consistent support for other BBC staff members. In short, Analysts remove roadblocks to the annual IVD assessment's progress and make sure that Associate Analysts understand and efficiently complete their responsibilities. Client Relationship Management Associate Consultants are primary contacts for BBC clients and manage client communication. They are responsible for understanding specific clients' businesses and interests. They actively notify clients of current competitive market developments through information alerts and other correspondence. While Analysts do not have project sales quotas, they support the consultants' sales efforts by preparing proposals. Analysts are strongly encouraged to generate and act on their own sales leads with both existing clients and new clients. Analyst Management Associate Consultants are responsible for the supervision and development of Analysts. ACs train Analysts, build and evaluate their weekly work plans, ensure that they comply with BBC policies, assign tasks, provide performance feedback, and in general, provide them with a means to build the skills necessary to become an Analyst. Analysts are held accountable for the work of their Associate Analysts. Analysts should work to ensure that their ACs meet or exceed position requirements and can achieve 70% billable goals. Analysts communicate Analyst successes, areas of improvement/development, concerns, and goals to senior staff members.

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health. A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it. The Boston Biomedical Consultants (BBC) division of IQVIA™ actively analyzes the entire In Vitro Diagnostic (IVD) industry, providing consulting services and market research capabilities to clients. IVD products are medical tests that examine samples to detect, diagnose, and manage medical conditions. This niche market generates >$50 billion in revenue and is in constant flux with new technologies, mergers and acquisitions, and new companies. We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™ IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

This position is responsible for overseeing the applicant and return donor reception and registration processes.  • Supervise reception and medical staff.  • Assist management with daily center operations to include development of reception and medical staff, assessment and improvement of processes, troubleshooting issues and managing donor flow. 1 In compliance with Standard Operating Procedures (SOPs), supervise daily activities of reception, medical, and customer service operations. Provide clear and consistent instructions and directions, conduct meetings, and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues. 2 In conjunction with other management and supervisory staff, facilitate donor movement throughout the center minimizing donor wait time and processing. 3 Supervise reception and medical work areas activities to ensure proper handling of supplies and materials. Coordinate plans and deliver medical and reception staff training. 4 Repair or replace equipment in a timely manner. Update equipment status and documentation on a regular basis. 5 Ensure adequate reception and medical staffing to provide sufficient support based upon center size, structure and donor flow. Create schedules for direct reports per company procedures. Monitor time card procedures, attendance and overtime usage. 6 Conduct investigations, participate in root cause analysis, and develop recommendations for process improvement. 7 Participate with management in conducting performance appraisals and providing performance feedback. With management review and direction, document verbal and written coaching level corrective actions, as needed. 8 Participate, as appropriate, with management in the recruitment and selection of center operation staff. 9 Act as liaison for Center Medical Director and Divisional Medical Director. Coordinate Center Medical Director activities. 10 Follow and ensure staff adheres to all Standard Operating Procedures (SOPs), company policies and procedures. 11 Comply with all local, state and federal regulations and laws to include, but not limited to: ADA, Civil Rights, EEOC, FDA, GHA, HIIPA, and OSHA. 12 Participate in selected Center Leadership meetings and present pertinent related medical topics. Conduct and document monthly medical meetings. 13 Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 14 Provide medical oversight and guidance to center specialty and employee Hep B programs. Understand policies and procedures associated with hyper immune programs at the center, as applicable. 15 Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine internal procedures and documentation audits, as applicable. Promote safety in all actions. 16 Maintain an environment free from harassment or intimidation of any employee by co-workers, management personnel or any external source. Immediately report (orally and/or in writing) all incidents of harassment to a manger and Human Resources. 17 Maintain professional image and confidentiality of all company records and information at all times. 18 Will be cross-trained in all technical areas and other functions to meet business needs. 19 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 20 Perform other job-related duties as assigned. Education • Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR • Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state Experience • Supervisory experience and regulated environment strongly preferred Working Conditions (physical & mental requirements) • Shares information with internal contacts with common desire to reach a solution • Ability to make decisions, which have moderate impact on immediate work unit • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the efficient and effective collection of plasma by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). 1 In compliance with SOPs perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader or Supervisor of donor flow issues. 10 May provide guidance and technical training about processes and procedures to donor floor staff and other staff as required. 11 Collects arm samples or whole blood samples from donors for testing. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 13 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 14 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 15 Maintains confidentiality of all personnel, donor and center information. 16 May be cross-trained in other areas to meet the needs of the business. 17 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 18 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum eighteen (18) months experience in a medical or health care environment preferred or equivalent combination of education and experience • Specialized medical or phlebotomy training preferred Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Understands, remembers and communicates routine, factual information • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the efficient and effective collection of plasma by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). 1 In compliance with SOPs perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader or Supervisor of donor flow issues. 10 May provide guidance and technical training about processes and procedures to donor floor staff and other staff as required. 11 Collects arm samples or whole blood samples from donors for testing. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 13 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 14 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 15 Maintains confidentiality of all personnel, donor and center information. 16 May be cross-trained in other areas to meet the needs of the business. 17 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 18 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum eighteen (18) months experience in a medical or health care environment preferred or equivalent combination of education and experience • Specialized medical or phlebotomy training preferred Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Understands, remembers and communicates routine, factual information • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors. Main Responsibilities 1. In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2. Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3. Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4. Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5. May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6. Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7. Conducts daily calibration of equipment according to SOPs. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors. Main Responsibilities 1. In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2. Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3. Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4. Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5. May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6. Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7. Conducts daily calibration of equipment according to SOPs. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors. Main Responsibilities 1. In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2. Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3. Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4. Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5. May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6. Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7. Conducts daily calibration of equipment according to SOPs. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs