The Customer Service Rep aids in all Customer Service functions of order entry, while abiding by the procedures set forth by management.
Job Responsibilities:
Actively participates in the training of all Customer Service personnel including new hires
Monitors the flow of orders to and from the Customer Service Department
Deletes, corrects, or re-enters patient orders as deemed necessary
Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel
Qualifications:
Ability to read and analyze documents such as patient orders
Ability to effectively communicate with co-workers and patients alike
Ability to help with the training of employees
Ability to apply common sense understanding to carry out oral and written instructions
Education and Experience:
High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience...
Jan 11, 2021
The Customer Service Rep aids in all Customer Service functions of order entry, while abiding by the procedures set forth by management.
Job Responsibilities:
Actively participates in the training of all Customer Service personnel including new hires
Monitors the flow of orders to and from the Customer Service Department
Deletes, corrects, or re-enters patient orders as deemed necessary
Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel
Qualifications:
Ability to read and analyze documents such as patient orders
Ability to effectively communicate with co-workers and patients alike
Ability to help with the training of employees
Ability to apply common sense understanding to carry out oral and written instructions
Education and Experience:
High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience...
What’s in it for you?
Seasonal opportunity – 6-7 month seasonal opportunity with summers off
Competitive compensation
Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions
Generous performance-driven Incentive Compensation package
Competitive environment with company wide recognition, contests and coveted awards
What will you be doing?
Establish, maintain, and develop strong relationships with customers in HCP offices, urgent care facilities and pharmacies
Exhibit excellent sales and relationship-building skills to directly impact the utilization of XOFLUZA
Apply discretionary and entrepreneurial effort to ensure your maximizing your territory’s potential
Deliver appropriate and approved information and relevant messaging to target accounts
Achieve sales and call activity targets as set by the company
Complete administrative duties as...
Dec 07, 2020
What’s in it for you?
Seasonal opportunity – 6-7 month seasonal opportunity with summers off
Competitive compensation
Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions
Generous performance-driven Incentive Compensation package
Competitive environment with company wide recognition, contests and coveted awards
What will you be doing?
Establish, maintain, and develop strong relationships with customers in HCP offices, urgent care facilities and pharmacies
Exhibit excellent sales and relationship-building skills to directly impact the utilization of XOFLUZA
Apply discretionary and entrepreneurial effort to ensure your maximizing your territory’s potential
Deliver appropriate and approved information and relevant messaging to target accounts
Achieve sales and call activity targets as set by the company
Complete administrative duties as...