11 jobs found in south bend

Ashfield Healthcare has a long-standing partnership with Genentech, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. We are going into our second season promoting XOFLUZA, an innovative, one-dose antiviral medicine. We are seeking performance-driven, proven, ambitious, and competitive sales professionals who are willing to put forth discretionary effort to go the extra mile.  This is a highly innovative role, which requires you to drive use of XOFLUZA in your assigned territory through brand messaging, focused call plan execution, utilization of product materials, and access support.  This is your opportunity to join Ashfield, represent a top biotechnology company, promoting XOFLUZA in its second season after FDA approval in November of 2018. What’s in it for you? Seasonal opportunity – 6-7 month seasonal opportunity with summers off Competitive compensation Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance,  employee discounts/promotions Generous performance-driven Incentive Compensation package Competitive environment with company wide recognition, contests and coveted awards What will you be doing? Establish, maintain, and develop strong relationships with customers in HCP offices, urgent care facilities and pharmacies Exhibit excellent sales and relationship-building skills to directly impact the utilization of XOFLUZA Apply discretionary and entrepreneurial effort to ensure your maximizing your territory’s potential Deliver appropriate and approved information and relevant messaging to target accounts Achieve sales and call activity targets as set by the company Complete administrative duties as required What do you need for this position? Bachelor’s degree required or equivalent work related experience B2B or B2C sales experience A proven track record of driving results in primary care sales, hospitality or equivalent sales/industry experience is required Strong account management skills - i.e., the ability to work an account to include health systems/urgent care centers/pharmacies to gain access and support pull through Competitive trailblazing mentality Confidence in handling rejection Persistence and disciplined self-management Able to handle a fast pace and high volume of face-to-face interactions and effectively adhere to a focused call plan  Strong interpersonal, teamwork/collaboration and relationship-building skills Excellent communication skills and ability to build rapport quickly Capable to initiate and leverage contacts to build appropriate new business referrals Driven with a desire to consistently increase your earnings Detail oriented and able to problem solve Ability/willingness to travel by driving an assigned territory/region Valid driver’s license and clean driving record Computer/iPad proficient

Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving CRM and EP products.  Performs work that involves a high degree of independence.  Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.  Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager.  ESSENTIAL FUNCTIONS:  Acts as a clinical interface between the medical community and the business.               Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly. Provides engineering, sales, education and clinical support in response to field inquiries on as-needed basis.  Demonstrates a thorough command of all CRM and EP products, related product and technical knowledge, trends and players. Develops, leads and/or facilitates trainings and other programs on CRM and EP products to healthcare professionals. Provides insight, guidance, and feedback to management on market feedback and components of next generation of products. Provides regional CRM and EP procedural case coverage. Provides additional back-up support to CRM and EP Sales Representatives in the following areas: Sales support; Regional training seminars; Clinical studies/data collection; Trouble Shooting; and, New product in-service training to physicians, nurses and sales representatives.  Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management. REQUIRED:         Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience required.  Requires ability to become certified on CRM and EP products. A minimum of two years increasingly responsible experience in the cardiac pacing and related industries.  Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.  Familiarity with cath lab and operating room procedures and protocol. Demonstrated advanced knowledge of cardiac pacing systems is also necessary.  Must apply engineering skills and abilities to interpret and solve complex clinical problems. Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines. Must have the ability to concentrate on detail and work independently.  Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively. Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.

Compensation $45,000 Annually (plus commission) Benefits Offered 401K, Dental, Life, Medical, Vision Employment Type Full-Time We are seeking an Entry Level Pharmaceutical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: Present and sell company products and services to new and existing customers (ortho/podiatry/family practice) Prospect and contact potential customers Reach agreed upon sales targets by the deadline (very goal specific) Resolve customer inquiries and complaints Set follow-up appointments to keep customers aware of latest developments Create sales material to present to customers ​ Qualifications: Previous experience in sales, customer service, or other related fields Able to work large geography Familiarity with CRM platforms Ability to build rapport with clients Strong negotiation skills Deadline and detail-oriented Willingness to conduct pharmacy sales calls Reside in your territory About WraSer Pharmaceuticals: WraSer Pharmaceuticals is a privately held pharmaceutical company focusing on pain management, specifically NSAID, Migraine, and Opiate Analgesics.

Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy-training program. Duties and Responsibilities: 1.  Ensures all specimens are collected accurately and on time. Collects specimens according to established procedures. Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre- employment drug screenings and other Quest Diagnostics services. Responsible for completing application packets and other paperwork accurately. Label, centrifuge and split specimens as required by test order. Upload and complete cases in portal within 24 hrs on weekdays and within 48 hrs on weekends. Package specimens for transport and ship to lab indicated on work orders. 2.  Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination. Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management. Submits original paperwork to destination. Provides customer service to clients. 3.  Follows current Examiner’s Manual. Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual). Maintains all appropriate Phlebotomy logs. Maintains error rate of no more than 3%. Confirms exams with clients day before appointment and status the case at time of confirmation. Correct non-applicant errors within a 24 hour timeframe. Submits accurate time and travel logs as directed by management and on time. Submits accurate expense forms, if applicable, on the required day. Properly clock in and out for work assignments. Provides travel logs when applicable. 4.  Demonstrates organizational commitment. Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances. Wear company issued identification badge at all times during work assignments. Reports on time to work, following attendance guidelines. Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement. Communicates appropriately with customers, agents, applicants, coworkers and the general public. Communicates all unresolved problems immediately to the appropriate Manager or Supervisor. Remains polite and courteous at all times.

Under the direction of the Branch Manager or Field Leader, the Collector’s primary responsibility is to provide coverage in the field ensuring that collections are completed accurately and on time.  Maintain a safe and professional environment for clients, and employees, perform with confidence all aspects of the testing, including specimen collection and processing duties following established practices and procedures.   Duties and Responsibilities: 1.  Ensures all specimens are collected accurately and on time.   a. Collects specimens according to established procedures using DOT guideline 49 CFR-Part 40.     b. Completes random and emergency observed urine collections of same sex clients as needed.   c.   Collects specimens for drug screenings and other Quest Diagnostics services.  d.   Responsible for completing Chain of Custody (COC) forms and Alcohol Testing Forms accurately.   e.  Label specimens as required.   f.  Upload, fax, mail COC and Alcohol Testing Form within 24 hours to appropriate location.     g.  Package specimens for transport and ship to lab indicated on work orders.  h.  Make certain  the proper forms are used for various collections.  2.  Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to   the appropriate destination.  a.  Maintains records of each specimen collected.  Support Record Deletion process when directed by Management.     b.  Provides customer service to clients. 3.  Follows DOT Guidelines for Breath Alcohol and Urine collections. a.  Maintains all appropriate collection logs, accuracy logs, calibrations, DOT and BAT certifications.   b.  Correct collection errors within a 24 hour timeframe.  c.  Submits accurate time and travel logs as directed by management and on time. d.  Submits accurate expense forms, if applicable, when required. e.  Properly clock in and out for work assignments. f.  Provides travel logs when applicable.  g.  Must send monthly  Accuracy Checks to designated site location.  4.  Demonstrates organizational commitment.   a.  Adheres to departmental and company code of grooming, dress code and lab coat policies; appearing neat and clean at all times.  Be aware of smoke residue and heavy fragrances.      b. Wear company issued identification badge at all times during work assignments.   c.  Reports on time to site within specified guidelines.    d.  Communicates appropriately with customers,  24-7 all center, Branch Office, clients, employees and the general public. e. Communicates all DER discrepancies immediately to the appropriate Manager/Supervisor, employer      representative and/or call center.   f. Remains polite and courteous at all times. 5.  Additional responsibilities of the Drug and Breath Alcohol Collector. a. Ensures equipment is neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance. b. Keeps necessary supplies on hand and contacts the proper website when supplies need to be replenished.  c. Works effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP’s, advising Manager or Supervisor of any issues or problems as they arise.    d. Answers phone when called to be dispatched by employer.  e.  Return missed calls to dispatch even if not available for assignment. Dispatch is waiting for your return call.  Advise  call center when unavailable for collections. f. Participates on teams and special events when asked. g. Flexible travel (up to 100 mile radius) and flexible work hours.   Maintain dates of availability and dates unavailable as appropriate.   h. All other duties as assigned, within scope of the position.   Education: • High school diploma or equivalency preferred. • Prefer Certified BAT/Urine Collector • DOT Certification and any other necessary documentation pertaining to this position must be presented prior to a job offer. Work Experience: • Prefer urine or hair follicle collection and experience Physical and Mental Requirements: •Sitting, standing, driving, lifting no more than 10 pounds.  • Ability to concentrate on task at hand Technical Training or Professional Licensing N/A Other: • Must be able to successfully pass pre-employment background check and successfully pass pre-employment drug screen. • Excellent interpersonal and communication skills. • Must be flexible and available based on staffing requirements; weekends and holidays.  May be required to work occasional on-call duties weekends, evenings and early AM. • Must have valid driver license and clean driving record with access to dependable and insured transportation. • Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner. • Basic computer skills in Microsoft office with the ability to learn new software. • Must be able to make decisions based on established procedures and exercise good judgment. Seek Supervisor guidance when appropriate. • Ability to work in a rapidly changing environment. • Access to cell phone with texting and emailing capabilities. • Access to computer with scanning, printing and faxing capabilities.

Pharmaceutical Sales Representative - Primary Care & Specialty (Entry level or Experienced) We are a fast-growing specialty pharmaceutical and healthcare company that markets a variety of innovative products. Our pharmaceutical products are designed to enhance the patient and provider's practice which includes easing the burden of administration, providing an improved safety profile, and prescription selection.  We strive to improve patient outcomes while reducing overall health care costs. We are in search for Entry Level or Experienced Pharmaceutical Sales Reps who are energetic and industry trained sales rep to add to our Pharmaceutical Sales Rep team.  They must be as passionate as we are about our vision and commitment to deliver value and service to the healthcare industry in the United States. When you become one of our professional Pharmaceutical Sales Representatives you will act as a lead point of contact for account management activities within your physician accounts. The position is responsible for obtaining and managing profitable business for our product’s by building strong professional relationships based on service, product knowledge, integrity and trust within the accounts. Each Pharmaceutical Sales Rep will develop, manage and execute account business plans that deliver results consistently.  Responsibilities for each Pharmaceutical Sales Representative team member: Coordinate sales and promotion of pharmaceutical / healthcare products within you local territory. Drive pull-through on existing patients and build awareness of product portfolio with each physician. Build strategic customer relationships at general practices, hospitals, and specialty clinics to foster a long-term professional relationship based on service, product knowledge, integrity and trust, and favorably position for future product launches. Develop strategies, tactics, marketing initiatives, and sales programs as applicable to scope. Plan and organize sales calls in the territory for effective use of time and economic considerations to optimize performance goals within each account. Maintain knowledge of product/service, market/industry trends, regulatory changes, competitors, and customers and communicate to management in real-time. Complete all industry pharmaceutical sales training plus maintain CME education to keep up to date on innovative products to successful detail physicians. Review and analyze contracted product performance within accounts and take and/or evolve actions as appropriate (monitor contracts, plan execution, value, volume growth, market share, etc.) Develop a strong alliance with the Pharmaceutical Sales Representative team to ensure the appropriate level of cross-functional support and communication to develop and execute effective pull-through strategies. Strictly adhere to relevant pharmaceutical sales rep regulatory and compliance guidelines and company policies.   Minimum Requirements for the Pharmaceutical Sales Rep opportunity: Sales abilities with inter-personal skills, knowledge of account management and/or sales experience. Proven track record of sales success. Completion of industry pharmaceutical sales training. This position will be field based and will require a valid drivers license. Must be able to acquire and maintain industry and vendor credentials. Computer literacy (i.e., Word, Excel, and PowerPoint) is a must. Must have the ability to differentiate yourself in the marketplace. Excellent organizational/communication skills, self-starter and ambition to succeed.    Apply today with your resume.  Pharmaceutical Sales Rep openings are immediate and interviews will be taking place for all qualified applicants.   As an equal opportunity employer we will consider all qualified pharmaceutical sales rep applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. 

Our ideal Plasma Processor has great organizational, computer, and trouble-shooting skills, and feels comfortable being exposed to extreme temperatures. This job requires someone who can work with minimal supervision but can handle responsibilities in many operational areas of the plasma center such as maintaining accurate donor files, shipping, and inventory control. Primary Responsibilities: Collects and processes donor samples for processing and testing. Records weight of product and samples. Labels samples and freezes units for final packing within required timeframe. Participates in unit management according to SOP. Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab. Monitors stored product to ensure time requirements are met. Monitors and reports working conditions of equipment. Maintains active communication with other service areas to ensure accurate documentation and quality. Completes all necessary documentation. Ensures donor confidentiality. Builds rapport with donors to ensure overall satisfaction with the center to support long- term donation. Learns and maintains through familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures. Maintains supplies necessary to perform job duties. Reports all unsafe situations or conditions to area lead, supervisor or manager. May assist, plan and participate in marketing programs, community service activities, mentoring, training, facility care and continuous improvement activities.

Our ideal phlebotomist is patient, reliable, and really commits to keep our donors comfortable and happy. Primary Responsibilities: You assist in determining the suitability of donors to undergo plasmapheresis prior to venipuncture. You establish rapport with donors to ensure overall customer happiness with the center to support long-term donation, all while ensuring donor confidentiality. You respond to and assist with handling donor reactions in accordance with guidelines. Monitors donor and equipment to ensure health of donors and quality of product. Sets up, disconnects, and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc. Ensures the proper calibration and maintenance of autopheresis machines and associated equipment. May be trained to repair plasma equipment. Disconnects and disposes of all contaminated disposable equipment. Ensures proper cleaning of equipment and work area between donors. Maintains accurate and thorough documentation of production records. Learns and maintains thorough familiarity and compliance with all state and federal regulations, FDA-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures. You report all unsafe situations or conditions to area lead, supervisor or manager.

Under the supervision of the Medical/Laboratory Director and Center Management ensure donor suitability, product integrity and the continued good health of donors through the compliance with Food and Drug Administration (FDA) regulations and Standard Operating Procedure (SOP) Manual guidelines. Primary Responsibilities for Role: Promote customer satisfaction through appropriate interaction and responsiveness to customer needs. Selection of suitable plasmapheresis donors by performing physical examinations and taking medical histories on all donors through the use of FDA approved Standard Operating Procedure (SOP) Manual (with particular detailed attention to communications related to AIDS information and plasmapheresis informed consent) current State and Federal requirements, OSHA, CLIA, CGMP, all internal company all internal company procedures and personal education and experience. Trained to perform all duties and responsibilities of a Donor Center Technician. Performs evaluations of any history of illness or medications to ensure continued donor suitability. . Ensures Donor medical information is complete and accurate prior to donation. Responsible for donor awareness to potential hazards. Administration of donor consent form. Builds rapport with donors to ensure overall customer satisfaction with the center to support long term donation. Maintain supplies necessary to perform job duties. Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors. Ensures Donor and Staff confidentiality Reports all unsafe situations or conditions to Center Management. Performs other duties as required. Additional Responsibilities: Works under direct supervision until fully trained and then general supervision. Handles all donor screening processes and assists in the performance of physical exams, administration of consent and suitability decisions. Reviews complex cases with Medical Operations Supervisor or Medical Director. May assist with company research trials. Knowledge, Skills, and Abilities Good assessment skills with ability to handle cases. Excellent Customer Service skills. Good understanding of both verbal and written English. Where applicable written and verbal bi-lingual skills. Ability to understand and follow SOPs and protocols. The ability to work in a high paced highly regulated environment. Following strict protocols in regards to audits and detailed documentation. Computer proficient in word processing programs. Education Educated and currently certified/licensed in the state of employment and according to state requirements as an Emergency Medical Technician Basic or Intermediate. Current CPR certification required. Experience Typically requires no related experience. Experience with plasma or whole blood in a medical or cGMP regulated environment preferred. Equivalency Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements.

Primary Responsibilities: Conducts pre-donation medical screening in accordance with established guidelines. You determine Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer. Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs. Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors. Provides appropriate feedback to ineligible donor candidates. Ensures all donor screening information is complete and accurate prior to donation. Ensures donor confidentiality. Effectively communicates donor medical information to Medical Staff. Establishes and maintains donor files in an organized and competent manner. Maintains accurate and thorough documentation of necessary records. Assists in maintaining a clean, organized and efficient work area, including maintaining supplies necessary to perform job duties. Disposes of all contaminated disposable equipment. Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation. Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed. Learns and maintains through familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures. Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors. May assist, plan and participate in marketing programs, community service activities, mentoring, training, facility care and continuous improvement activities.

Primary responsibilities for role: · Promote customer satisfaction through appropriate interaction and responsiveness to customer needs. · Builds rapport with donors to ensure overall customer satisfaction with the center to support long term donation. · Selection of suitable plasmapheresis donors by performing physical examinations and taking medical histories on all donors through the use of FDA approved Standard Operating Procedure (SOP) Manual, current State and Federal guidelines, OSHA, CLIA, CGMP, all internal company procedures and personal education and experience. · Responsible for donor awareness to potential hazards . · Administration of donor consent form. · Provides Donor education on trends identified regarding general health assessment completed at the Center. · Provides counseling to Donors regarding unacceptable test results. · Evaluates and manages donor injuries and adverse events. · Performs evaluations of any history of illness or medications to ensure continued donor suitability. · Ensures Donor medical information is complete and accurate prior to donation. · Review of donor screening test to ensure eligibility of continued donation. · Assists in employee training and coaching regarding medical SOPs as necessary. · Assists with the administration of employee Hepatitis Vaccine program. · Maintain supplies necessary to perform job duties. · Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors. · Ensures Donor and Staff confidentiality. · Reports all unsafe situations or conditions to Center Management. · Perform other duties as required. Job Requirements · Educated and currently certified/licensed in the state of employment and according to state requirements as an Advanced Emergency Medical Technician (or equivalent) , Licensed Practical Nurse, Licensed Vocation Nurse, Paramedic or Registered Nurse, Nurse Practitioners or Physician Assistant. · Current CPR certification required. · Requires 6 months of related experience providing medical care and assessing patients. Plasma or whole blood experience preferred. Attributes: Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while performing functions in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear. Work is performed both standing and sitting for up to 2 to 4 hours per day each. The position does require bending and twisting of neck up from 1 to 2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement; may squat, crouch or sit on one's heels on rare occasion. Occasionally walks, bends and twists at waist. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Works independently and within guidance of oral or written instructions. Performs a wide range of tasks as dictated by variable demands and changing conditions. Relates sensitive information to diverse groups.