4 jobs found in monroe

The Customer Service Rep aids in all Customer Service functions of order entry, while abiding by the procedures set forth by management. Job Responsibilities: Actively participates in the training of all Customer Service personnel including new hires Monitors the flow of orders to and from the Customer Service Department Deletes, corrects, or re-enters patient orders as deemed necessary Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel Qualifications: Ability to read and analyze documents such as patient orders Ability to effectively communicate with co-workers and patients alike Ability to help with the training of employees Ability to apply common sense understanding to carry out oral and written instructions Education and Experience: High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience...

In this position you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". Job Duties/Responsibilities: Determine the acceptability of specimens for testing according to established criteria Perform routine and complex technical procedures and functions according to departmental Standard Operating Procedures Monitor, operate and troubleshoot instrumentation to ensure proper functionality Demonstrate the ability to make technical decisions regarding testing and problem solving. Prepare, test and evaluate new reagents or controls Report accurate and timely test results in order to deliver quality patient care Perform and document preventive maintenance and quality control procedures Identify and replenish testing bench supplies as necessary Assist with processing of specimens when needed Maintain a safe work environment and wear appropriate personal...

Our Phlebotomists work in either a LabCorp Patient Service Center or client office and are the face of the company. In this role you will provide exceptional customer service and perform skilled specimen collections. In addition, you will be provided opportunities for continuous growth within the organization. Duties/Responsibilities * Perform blood collections by venipuncture and capillary techniques for all age groups * Collect specimens for drug screens, paternity tests, alcohol tests etc. * Perform data entry of patient information in an accurate and timely manner * Process billing information and collect payments when required * Prepare all collected specimens for testing and analysis * Maintain patient and specimen information logs * Provide superior customer service to all patients * Administrative and clerical duties as necessary * Travel to additional sites when needed   Requirements * High school diploma or equivalent * Phlebotomy certification from an...

Go the extra mile.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope. In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Patient Service roles are tremendously important – it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You...