Job Duties/Responsibilities
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Provide superior customer service to all patients
Administrative and clerical duties as necessary
Travel to additional sites when needed
Requirements
High school diploma or equivalent
Phlebotomy certification from an accredited agency is preferred
Previous experience as a phlebotomist
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
Sep 18, 2019
Job Duties/Responsibilities
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Provide superior customer service to all patients
Administrative and clerical duties as necessary
Travel to additional sites when needed
Requirements
High school diploma or equivalent
Phlebotomy certification from an accredited agency is preferred
Previous experience as a phlebotomist
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
MedTox Laboratories, a LabCorp Specialty Testing Group, located in the Roseville/New Brighton area operates a SAMHSA-certified drug testing laboratory and CAP and CLIA-certified clinical laboratory. Our comprehensive laboratory and testing services coupled with our commitment to excellent customer service ensures that our clients' testing programs operate as efficiently and effectively as possible. We are committed to building strong relationships with our clients; being responsive to their questions and adaptable to their needs.
Sep 18, 2019
MedTox Laboratories, a LabCorp Specialty Testing Group, located in the Roseville/New Brighton area operates a SAMHSA-certified drug testing laboratory and CAP and CLIA-certified clinical laboratory. Our comprehensive laboratory and testing services coupled with our commitment to excellent customer service ensures that our clients' testing programs operate as efficiently and effectively as possible. We are committed to building strong relationships with our clients; being responsive to their questions and adaptable to their needs.
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Sep 16, 2019
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
Main Responsibilities
1. Promotes positive customer relations with all donors. 2. Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3. In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4. Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5. Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6. Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7. Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8. Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of fourmonth required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9. Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10. Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11. Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen.
12. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14. Maintains confidentiality of all personnel, donor and center information. 15. May be cross-trained in other areas to meet the needs of the business. 16. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17. Perform other job-related duties as assigned.
Education
Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR
Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state
Experience
Minimum of one (1) year experience in a health care environment or one year of clinical experience from a vocational or nursing institution
Experience in a plasma or whole blood collection center or other regulated environment preferred Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.
Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements)
Ability to make decisions, which have moderate impact on immediate work unit
Ability to understand, remember and apply oral and/or written instructions
Must be able to see and speak with customers and observe equipment operation
Occasionally perform tasks while standing and walking up to 100% of time
Examine and assess the skin and other abnormalities through sight, touch and smell
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Sep 16, 2019
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
Main Responsibilities
1. Promotes positive customer relations with all donors. 2. Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3. In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4. Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5. Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6. Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7. Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8. Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of fourmonth required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9. Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10. Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11. Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen.
12. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14. Maintains confidentiality of all personnel, donor and center information. 15. May be cross-trained in other areas to meet the needs of the business. 16. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17. Perform other job-related duties as assigned.
Education
Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR
Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state
Experience
Minimum of one (1) year experience in a health care environment or one year of clinical experience from a vocational or nursing institution
Experience in a plasma or whole blood collection center or other regulated environment preferred Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.
Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements)
Ability to make decisions, which have moderate impact on immediate work unit
Ability to understand, remember and apply oral and/or written instructions
Must be able to see and speak with customers and observe equipment operation
Occasionally perform tasks while standing and walking up to 100% of time
Examine and assess the skin and other abnormalities through sight, touch and smell
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Sep 16, 2019
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Sep 16, 2019
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Main Responsibilities
1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information.
12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned.
Education
High school diploma or equivalent required
Experience Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
Must be able to perform basic math calculations
Working Conditions (physical & mental requirements) Ability to understand, remember and apply oral and/or written instructions
Ability to understand and follow basic instructions and guidelines
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Sep 16, 2019
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Main Responsibilities
1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information.
12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned.
Education
High school diploma or equivalent required
Experience Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
Must be able to perform basic math calculations
Working Conditions (physical & mental requirements) Ability to understand, remember and apply oral and/or written instructions
Ability to understand and follow basic instructions and guidelines
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
1. Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center.
2. Either serves as or delegates to another appropriate physician the duties of "laboratory director", "technical consultant", or "clinical consultant" as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
3. Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
4. Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
5. Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communications.
6. Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
7. Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
8. Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
9. Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record
files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
10. Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable.
11. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
12. Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
13. May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
14. Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school
· Must maintain a current and active medical license in the state in which the Center is located
Experience
· One year of residency training as an MD or OD
Additional Comments
· Familiarity with Code of Federal Regulations (CFR) and all relevant procedures in the company Plasma Operating Procedures
Working Conditions
(physical & mental requirements)
· Ability to make decisions which have significant impact on the department’s creditability, operations and services
· Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations
· Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
· Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
· Overnight travel required up to 75% of the time without lengthy lead-time
· Frequent standing and walking
· Fast paced environment with frequent interruptions
Sep 16, 2019
1. Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center.
2. Either serves as or delegates to another appropriate physician the duties of "laboratory director", "technical consultant", or "clinical consultant" as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
3. Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
4. Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
5. Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communications.
6. Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
7. Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
8. Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
9. Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record
files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
10. Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable.
11. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
12. Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
13. May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
14. Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school
· Must maintain a current and active medical license in the state in which the Center is located
Experience
· One year of residency training as an MD or OD
Additional Comments
· Familiarity with Code of Federal Regulations (CFR) and all relevant procedures in the company Plasma Operating Procedures
Working Conditions
(physical & mental requirements)
· Ability to make decisions which have significant impact on the department’s creditability, operations and services
· Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations
· Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
· Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
· Overnight travel required up to 75% of the time without lengthy lead-time
· Frequent standing and walking
· Fast paced environment with frequent interruptions
This position is responsible for supervising the day-today plasma center operations and staff to ensure efficient plasma collections.
1 In compliance with Standard Operating Procedures (SOPs), supervise center operations daily activities. Provide clear and consistent instructions and directions, conduct meetings, and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues. 2 In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and processing. 3 Ensure the center is staffed with adequate number of personnel to provide sufficient support based upon center size, structure and donor flow. Monitor time card reporting procedures, attendance, and utilization of overtime. 4 Conduct error investigations and develop recommendations for process improvement. 5 Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status. 6 May assist with the recruitment and selection of center operation staff. 7 Adhere to and promote compliance to company policies and procedures. 8 May assist with the development and implementation of marketing initiatives to increase donor retention. 9 Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 10 Understand policies and procedures associated with hyper immune programs at the center if applicable. 11 Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions. 12 Maintain confidentiality of personnel, donor, and center information. 13 Will be cross-trained in all technical areas and other functions to meet the needs of the business. 14 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 15 Perform other job-related duties as assigned. Education • High school diploma or equivalency required • Bachelor’s Degree or equivalent combination of education and professional work experience preferred Experience • Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required Working Conditions (physical & mental requirements) • Shares information with internal contacts with common desire to reach a solution • Ability to make decisions, which have moderate impact on immediate work unit. • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Sep 16, 2019
This position is responsible for supervising the day-today plasma center operations and staff to ensure efficient plasma collections.
1 In compliance with Standard Operating Procedures (SOPs), supervise center operations daily activities. Provide clear and consistent instructions and directions, conduct meetings, and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues. 2 In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and processing. 3 Ensure the center is staffed with adequate number of personnel to provide sufficient support based upon center size, structure and donor flow. Monitor time card reporting procedures, attendance, and utilization of overtime. 4 Conduct error investigations and develop recommendations for process improvement. 5 Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status. 6 May assist with the recruitment and selection of center operation staff. 7 Adhere to and promote compliance to company policies and procedures. 8 May assist with the development and implementation of marketing initiatives to increase donor retention. 9 Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 10 Understand policies and procedures associated with hyper immune programs at the center if applicable. 11 Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions. 12 Maintain confidentiality of personnel, donor, and center information. 13 Will be cross-trained in all technical areas and other functions to meet the needs of the business. 14 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 15 Perform other job-related duties as assigned. Education • High school diploma or equivalency required • Bachelor’s Degree or equivalent combination of education and professional work experience preferred Experience • Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required Working Conditions (physical & mental requirements) • Shares information with internal contacts with common desire to reach a solution • Ability to make decisions, which have moderate impact on immediate work unit. • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
This position represents Novo Nordisk within an assigned territory with the goal of maximizing sales and positioning Novo Nordisk as the leading company in diabetes care. The Diabetes Care Specialist (DCS) must assume responsibility for achieving sales goals by implementing marketing and sales strategies aimed at effectively selling and promoting Novo Nordisk’s portfolio of diabetes products to physicians, pharmacists, nurses, and other paramedical customers and current co-promotion partners who make or are involved in purchasing and prescribing decisions. This position also determines and recommends the most appropriate Novo Nordisk product and approved usage for the needs of the customers.
Relationships Externally, the DCS maintains relationships with physicians, pharmacists, nurses and other paramedical customers and current co-promotion partners. Internally, the DCS reports to the District Business Manager of the specific sales territory. The DCS also interacts and collaborates on a regular basis with other field-based employees covering the same geographic areas, particularly the territory partner.
Essential Functions
Communicate territory activity through timely submission of monthly highlight reports and other appropriate reports
Participate in and contribute to sales and marketing meetings, training programs, conventions and displays as appropriate
Partner with the Novo Nordisk Sales/Marketing Departments to maximize appropriate and effective use of selling materials and product information
Provide recommendations towards sales and marketing solutions based on understanding and evaluation of trends, dynamics, customer needs, and competitors’ products or services
Record notes of calls, including products discussed, key issues and concerns addressed, sales aids utilized, samples distributed, and any other information that will ensure maximum effectiveness for future sales calls
Continuously promote and improve knowledge of Novo Nordisk’s products, competitive products, and sales and promotional skills through participation in company sponsored/approved training programs
Educate physicians, nurses, pharmacists, and other members of patients’ primary care team on diabetes and the use of Novo Nordisk’s products, including the approved uses and benefits of Novo Nordisk’s products for their patients
Understand the most up-to-date clinical studies to educate customers and improve ability to anticipate and handle questions/concerns about Novo Nordisk’s products
Analyze, determine and implement most effective distribution of product samples in territory
Effectively manage and prioritize time to ensure maximum customer penetration and sales volume with limited supervision
Evaluate, identify, and develop order of calls and routes that maximize the opportunity to call on targeted customers
Exercise prudent control over samples and other company property in accordance with company policies and procedures and legal requirements
Manage discretionary budget to support sales and additional marketing activities
Analyze and leverage understanding of the patient profiles of targeted and non-targeted physicians in the territory and how those profiles impact territory sales
Evaluate and determine which individuals have greatest opportunity to impact sales and use personalized communication techniques to build and maintain effective relationships with those individuals
Identify and respond to obstacles to use of Novo Nordisk’s products
Leverage understanding of impact of managed care in the territory and how it affects physicians’ prescribing decisions and adjust sales and marketing strategies accordingly
Develop a customized approach for each call on each customer to assess customer needs and increase sales of Novo Nordisk’s products
Effectively utilize all available resources to sell and promote Novo Nordisk’s products, including determining which resources to use in any given situation
Explain and promote features and benefits of Novo Nordisk’s portfolio of products, with an emphasis on which products are best suited for particular patient profiles or circumstances
Impact the local retail market share through coordinating and implementing medical education activities, programs, and special projects
Obtain maximum commitment from customers on every call
Probe and listen to customers, including anticipating and responding to customers’ questions, objections, and concerns
Read and react to customer environment. Determine appropriate messages to achieve maximum effect on each sales call
Physical Requirements Driver must maintain a valid driver’s license. Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records. Qualifications
A bachelor’s degree required from college or university accredited by an organization recognized by the U.S. Department of Education advanced degree preferred
At least one year of outside sales experience required, equivalent or relevant Novo Nordisk experience
Intermediate computer skills required (Windows, Word, Excel)
Must be a self-starter and be able to evaluate options and make decisions on your own with minimal supervision
Prior computer experience using sales data/call reporting software ideal
Proven leadership and decision-making ability
Solid understanding of diabetes disease state and Novo Nordisk’s products is needed, coupled with aptitude for learning and ability to communicate technical and scientific product and disease management information
Sep 12, 2019
This position represents Novo Nordisk within an assigned territory with the goal of maximizing sales and positioning Novo Nordisk as the leading company in diabetes care. The Diabetes Care Specialist (DCS) must assume responsibility for achieving sales goals by implementing marketing and sales strategies aimed at effectively selling and promoting Novo Nordisk’s portfolio of diabetes products to physicians, pharmacists, nurses, and other paramedical customers and current co-promotion partners who make or are involved in purchasing and prescribing decisions. This position also determines and recommends the most appropriate Novo Nordisk product and approved usage for the needs of the customers.
Relationships Externally, the DCS maintains relationships with physicians, pharmacists, nurses and other paramedical customers and current co-promotion partners. Internally, the DCS reports to the District Business Manager of the specific sales territory. The DCS also interacts and collaborates on a regular basis with other field-based employees covering the same geographic areas, particularly the territory partner.
Essential Functions
Communicate territory activity through timely submission of monthly highlight reports and other appropriate reports
Participate in and contribute to sales and marketing meetings, training programs, conventions and displays as appropriate
Partner with the Novo Nordisk Sales/Marketing Departments to maximize appropriate and effective use of selling materials and product information
Provide recommendations towards sales and marketing solutions based on understanding and evaluation of trends, dynamics, customer needs, and competitors’ products or services
Record notes of calls, including products discussed, key issues and concerns addressed, sales aids utilized, samples distributed, and any other information that will ensure maximum effectiveness for future sales calls
Continuously promote and improve knowledge of Novo Nordisk’s products, competitive products, and sales and promotional skills through participation in company sponsored/approved training programs
Educate physicians, nurses, pharmacists, and other members of patients’ primary care team on diabetes and the use of Novo Nordisk’s products, including the approved uses and benefits of Novo Nordisk’s products for their patients
Understand the most up-to-date clinical studies to educate customers and improve ability to anticipate and handle questions/concerns about Novo Nordisk’s products
Analyze, determine and implement most effective distribution of product samples in territory
Effectively manage and prioritize time to ensure maximum customer penetration and sales volume with limited supervision
Evaluate, identify, and develop order of calls and routes that maximize the opportunity to call on targeted customers
Exercise prudent control over samples and other company property in accordance with company policies and procedures and legal requirements
Manage discretionary budget to support sales and additional marketing activities
Analyze and leverage understanding of the patient profiles of targeted and non-targeted physicians in the territory and how those profiles impact territory sales
Evaluate and determine which individuals have greatest opportunity to impact sales and use personalized communication techniques to build and maintain effective relationships with those individuals
Identify and respond to obstacles to use of Novo Nordisk’s products
Leverage understanding of impact of managed care in the territory and how it affects physicians’ prescribing decisions and adjust sales and marketing strategies accordingly
Develop a customized approach for each call on each customer to assess customer needs and increase sales of Novo Nordisk’s products
Effectively utilize all available resources to sell and promote Novo Nordisk’s products, including determining which resources to use in any given situation
Explain and promote features and benefits of Novo Nordisk’s portfolio of products, with an emphasis on which products are best suited for particular patient profiles or circumstances
Impact the local retail market share through coordinating and implementing medical education activities, programs, and special projects
Obtain maximum commitment from customers on every call
Probe and listen to customers, including anticipating and responding to customers’ questions, objections, and concerns
Read and react to customer environment. Determine appropriate messages to achieve maximum effect on each sales call
Physical Requirements Driver must maintain a valid driver’s license. Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records. Qualifications
A bachelor’s degree required from college or university accredited by an organization recognized by the U.S. Department of Education advanced degree preferred
At least one year of outside sales experience required, equivalent or relevant Novo Nordisk experience
Intermediate computer skills required (Windows, Word, Excel)
Must be a self-starter and be able to evaluate options and make decisions on your own with minimal supervision
Prior computer experience using sales data/call reporting software ideal
Proven leadership and decision-making ability
Solid understanding of diabetes disease state and Novo Nordisk’s products is needed, coupled with aptitude for learning and ability to communicate technical and scientific product and disease management information
For nearly 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 5,000 strong—a workforce that spans the nation and is united by a common passion for making exceptional healthcare synonymous with home.
Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
Sep 11, 2019
For nearly 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 5,000 strong—a workforce that spans the nation and is united by a common passion for making exceptional healthcare synonymous with home.
Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
For nearly 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 5,000 strong—a workforce that spans the nation and is united by a common passion for making exceptional healthcare synonymous with home.
Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
Sep 11, 2019
For nearly 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 5,000 strong—a workforce that spans the nation and is united by a common passion for making exceptional healthcare synonymous with home.
Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
As a Neurosciences Primary Care Sales Representative you are responsible for effectively handling a defined territory with a customer focused approach on the health care providers in that territory. Territory Management:
Develop and implement territory business plans to deliver strong sales results and achieve sales targets
Represent Lilly as a leader in the Neurosciences community and marketplace
Operate with high integrity and follow all Lilly policies and procedures
Customer Focus:
Promote product portfolio to HCPs through value-based conversations and communicate safety, efficacy, and treatment expectations
Partner with customers to understand practice workflow and patient needs within the practice
Provide resources that enhance or exceed customer needs for disease-state information and product-specific support
Assist and coordinate critical activities with physicians and office staff through the drug initiation process, device training, patient support programs, and follow-up where applicable
Collaborate and partner with peers in the Neurosciences sales organization, brand team, and other support partners to deliver an extraordinary customer experience
Connect with access specialists, and other commercial partners to ensure a positive patient experience with treatment
Ability to effectively plan and execute customer call plans
Disease State and Neuroscience Market Knowledge:
Develop deep disease-state, product, and competitor knowledge, as well as understanding local and regional market trends
Share key findings with teammates to serve as a learning resource within the Geo-managed team
Earn reputation as a subject-matter authority and a valued resource
Basic Qualifications
Bachelor’s Degree
Professional certification or license required to perform this position if required by a specific state
Valid driver’s license and acceptable driving record
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
Additional Skills/Preferences
Bilingual skills as aligned with territory and customer needs
Strong learning agility
Patient centric mindset
Consistent record of exceeding sales expectations
Product launch experience
Strong business analytical skills (business/ financial acumen)
Excellent communication and organizational skills
Solid analytical skills
Ability to collaborate in a team environment
Ability to connect with teammates and customers from diverse backgrounds and experiences.
Sep 11, 2019
As a Neurosciences Primary Care Sales Representative you are responsible for effectively handling a defined territory with a customer focused approach on the health care providers in that territory. Territory Management:
Develop and implement territory business plans to deliver strong sales results and achieve sales targets
Represent Lilly as a leader in the Neurosciences community and marketplace
Operate with high integrity and follow all Lilly policies and procedures
Customer Focus:
Promote product portfolio to HCPs through value-based conversations and communicate safety, efficacy, and treatment expectations
Partner with customers to understand practice workflow and patient needs within the practice
Provide resources that enhance or exceed customer needs for disease-state information and product-specific support
Assist and coordinate critical activities with physicians and office staff through the drug initiation process, device training, patient support programs, and follow-up where applicable
Collaborate and partner with peers in the Neurosciences sales organization, brand team, and other support partners to deliver an extraordinary customer experience
Connect with access specialists, and other commercial partners to ensure a positive patient experience with treatment
Ability to effectively plan and execute customer call plans
Disease State and Neuroscience Market Knowledge:
Develop deep disease-state, product, and competitor knowledge, as well as understanding local and regional market trends
Share key findings with teammates to serve as a learning resource within the Geo-managed team
Earn reputation as a subject-matter authority and a valued resource
Basic Qualifications
Bachelor’s Degree
Professional certification or license required to perform this position if required by a specific state
Valid driver’s license and acceptable driving record
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
Additional Skills/Preferences
Bilingual skills as aligned with territory and customer needs
Strong learning agility
Patient centric mindset
Consistent record of exceeding sales expectations
Product launch experience
Strong business analytical skills (business/ financial acumen)
Excellent communication and organizational skills
Solid analytical skills
Ability to collaborate in a team environment
Ability to connect with teammates and customers from diverse backgrounds and experiences.
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
- Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. - Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. - Continuously looking for opportunities to learn, build skills and share learning. - Sustaining energy and well-being - Building strong relationships and collaboration, honest and open conversations. - Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Sep 10, 2019
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
- Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. - Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. - Continuously looking for opportunities to learn, build skills and share learning. - Sustaining energy and well-being - Building strong relationships and collaboration, honest and open conversations. - Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
- Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. - Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. - Continuously looking for opportunities to learn, build skills and share learning. - Sustaining energy and well-being - Building strong relationships and collaboration, honest and open conversations. - Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Sep 10, 2019
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
- Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. - Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. - Continuously looking for opportunities to learn, build skills and share learning. - Sustaining energy and well-being - Building strong relationships and collaboration, honest and open conversations. - Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
- Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. - Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. - Continuously looking for opportunities to learn, build skills and share learning. - Sustaining energy and well-being - Building strong relationships and collaboration, honest and open conversations. - Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Sep 10, 2019
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
- Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. - Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. - Continuously looking for opportunities to learn, build skills and share learning. - Sustaining energy and well-being - Building strong relationships and collaboration, honest and open conversations. - Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
- Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. - Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. - Continuously looking for opportunities to learn, build skills and share learning. - Sustaining energy and well-being - Building strong relationships and collaboration, honest and open conversations. - Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Sep 10, 2019
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
- Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. - Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. - Continuously looking for opportunities to learn, build skills and share learning. - Sustaining energy and well-being - Building strong relationships and collaboration, honest and open conversations. - Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
- Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. - Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. - Continuously looking for opportunities to learn, build skills and share learning. - Sustaining energy and well-being - Building strong relationships and collaboration, honest and open conversations. - Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Sep 10, 2019
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
- Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. - Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. - Continuously looking for opportunities to learn, build skills and share learning. - Sustaining energy and well-being - Building strong relationships and collaboration, honest and open conversations. - Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
These responsibilities include, but are not limited to:
Accountable for driving area sales results and ensuring open patient access to GSK therapies
Develop and execute area business plans
Identify and apply resources to the development of key prescribers/key account drivers within area
Engage proactively with key customers and account groups to ensure the promotion of both GSK therapies and company image
Work cross functionally to maximize brand availability and exposure within key accounts
Work collaboratively with team and Regional Sales Director to ensure successful launch and/or ongoing promotion of branded products
Engage with Regional Sales Director and cross functional partners on the development of programs and activities that will result in increased access to customers
Why You?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
Bachelor level degree
Minimum 8 years of pharmaceutical sales experience.
Minimum 3 years oncology and/or hematology oncology experience
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
Multiple myeloma experience preferred
Product marketing, specialty pharmacy, payer and state society experience a plus
Strong organizational skills in order to maintain a high level of productivity, innovation and priority-setting in order to complete assignments on-time and on-budget
Proven ability to think strategically and work with a high level of integrity, accuracy, and attention to detail.
Excellent oral and written communication skills for effectively interfacing with all levels of management and departments within the company.
Sep 10, 2019
These responsibilities include, but are not limited to:
Accountable for driving area sales results and ensuring open patient access to GSK therapies
Develop and execute area business plans
Identify and apply resources to the development of key prescribers/key account drivers within area
Engage proactively with key customers and account groups to ensure the promotion of both GSK therapies and company image
Work cross functionally to maximize brand availability and exposure within key accounts
Work collaboratively with team and Regional Sales Director to ensure successful launch and/or ongoing promotion of branded products
Engage with Regional Sales Director and cross functional partners on the development of programs and activities that will result in increased access to customers
Why You?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
Bachelor level degree
Minimum 8 years of pharmaceutical sales experience.
Minimum 3 years oncology and/or hematology oncology experience
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
Multiple myeloma experience preferred
Product marketing, specialty pharmacy, payer and state society experience a plus
Strong organizational skills in order to maintain a high level of productivity, innovation and priority-setting in order to complete assignments on-time and on-budget
Proven ability to think strategically and work with a high level of integrity, accuracy, and attention to detail.
Excellent oral and written communication skills for effectively interfacing with all levels of management and departments within the company.
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
- Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. - Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. - Continuously looking for opportunities to learn, build skills and share learning. - Sustaining energy and well-being - Building strong relationships and collaboration, honest and open conversations. - Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Sep 10, 2019
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
- Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. - Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. - Continuously looking for opportunities to learn, build skills and share learning. - Sustaining energy and well-being - Building strong relationships and collaboration, honest and open conversations. - Budgeting and cost-consciousness
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
