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Our Company's Oncology is committed to improving the lives of patients with cancer and our multi-billion-dollar immunotherapy program has helped thousands of patients in just a few short years. As we continue to grow and define the Oncology market of the future, we are looking for dynamic, entrepreneurial individuals who thrive in a team environment and are driven to succeed! The Oncology Specialty Representative (OSR) is a key member of our customer facing organization and is responsible for partnering with customers to address identified needs, educating key stakeholders about our leading immunotherapy compound, and communicating our vision to the larger Oncology community. Overnight Travel: minimum of 10%; Travel (%) varies based on candidate's location within the geography General Responsibilities: Demonstrate in-depth knowledge of how to create a compelling and logical rationale for the value of products and how to contrast, compare, and position our company's brand(s) versus competition using appropriate resources in informed discussions about products with Health Care Provider customers knowing when/how to seek and provide additional information Act as primary point of contact for customer. Meet with key customers/personnel to understand practice structure, business model, and key influencers. Possess knowledge of cancer staging and possible treatment options and dosing schedules associated with different tumors/diseases, with comprehensive understanding of the impact of those options on the patient. Must understand impact and use of clinical trials in multiple tumor types/therapies, both in impact on promoted products and in practice behavior of the account. Ability to analyze and identify trends in a complex buying environment. This includes the multiple channels of drug distribution, Oncology Global Pharmaceutical Operations , wholesalers and specialty pharmacies. Review and evaluate patterns for products purchased and prescribed, outpatient vs in-patient infusion, as part of hospital contract, etc. Demonstrate ability to understand complex account interdependencies in order to develop both short- and long-term account plans in conjunction with a wide array of stakeholders, proactively working with the account team and supervisor (known as the Customer Team Leader) to effectively execute the account planShare learnings and best-practices from one customer to help other customers meet their needs. Influence beyond their specific geography or product area demonstrate advanced ability to ask strategic, insightful questions to obtain information on customer needs from all stakeholders in oncology accounts, using the insights to position Our Oncology team brands and collaborate with customers on a customized strategy. Collaborate and communicate effectively with extended "in-scope" customer team to ensure a consistent customer experience across Our Oncology team divisions and functional areas; ensure integration with the Key Account Manager, , Nurse Educator, Field Reimbursement Associate, Medicare Account Executive, and other key stakeholders to share key customer learnings and support customer needs. Education: Required: BA/BS Preferred: MBA/MS Required Experience : Minimum (5) years pharmaceutical Sales/Marketing or Health Science industry, or direct Medical/Clinical experience in an oncology setting Documented history of strong performance in a sales/marketing or Oncology clinical role Valid driver's license Travel the amount of time the role requires Preferred Experience : Oncology sales experience with a therapeutic agent Clinical oncology experience across multiple solid tumors

The Therapeutic Area Manager (TAM) is integral to successfully delivering this vision, working closely with healthcare providers. The TAM deeply understands the specific needs of healthcare practitioners in their therapeutic area to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care.  The TAM is empowered to own the business for their TA within the ecosystem and to optimize as appropriate; focused on improving the customer and patient experience across the care continuum. They will leverage other ecosystem and organization experts to provide customers with the information they need about products to make decisions that support enhanced patient outcomes, and to influence the ecosystem business strategy. The TAM will represent all relevant products and indications within the designated Therapeutic Area.  In alignment with the ecosystem and customer strategic plan, the TAM is accountable for driving on-label clinical demand to ensure HCPs identify the right medication for the right patient. In addition, they are responsible for collecting ecosystem insights and trends and being a primary conduit between an ecosystem, the Squads and marketing to support the national strategy at a local level.  The TAM will represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials. There are two levels of Therapeutic Area Managers. The difference is based on the scope, complexity and criticality to the ecosystem business as well as differences in expertise required to execute responsibilities. Key Accountabilities Serve as primary point of contact for their therapeutic area for their customers in the  ecosystem. Address and identify opportunities for pulling through ecosystem and TA squad strategies at the point-of-care Apply strong understanding of the specific needs of healthcare practitioners and mobilizes ecosystem and organization experts to partner with customers to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care  Contribute to the development and execution of customer account plans for target accounts to deliver maximum impact opportunities and business goals  Deliver education to HCPs regarding product information, appropriate use, and dosing and administration based on FDA approved product information and formulary/pathways/guidelines (e.g. one on one interactions, in-services, identification of opportunities for peer-to-peer programming, etc.). Effectively triage to USMA experts as appropriate Address product acquisition (contract awareness, etc), and address supply matters through coordination of  distribution issues, and managing spoilage and returns Ensure product access to provide proactive (and de-identified) education on patient assistance, reimbursement resources. Triage to HD and FRM as appropriate Keep abreast of customer and healthcare industry trends. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Scientific or clinical degree, Bachelor’s degree level at minimum Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required 4 or more years experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment  Clinical nurse or Advanced Practice Nurse (APN) experience highly valued Ability to work in an ambiguous environment undergoing transformation is a strong plus Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals Self starter; ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem  Ability to assimilate and communicate complex clinical and product information  Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply Understanding of external laws, codes and company policies that apply to the healthcare industry E5 Distinctions Deep understanding of the overall and unspecified abstract needs of healthcare practitioners (HCPs) to identify and surface their clinical and business goals and challenges Lead end to end experience for assigned customers/accounts and drive demand at the point of care Solve unusually complex problems using multiple dynamic sources of information Play coach/mentor role to other TAMs within the ecosystem 6 or more years experience working in a sales role with HCPs

The Therapeutic Area Manager (TAM) is integral to successfully delivering this vision, working closely with healthcare providers. The TAM deeply understands the specific needs of healthcare practitioners in their therapeutic area to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care.  The TAM is empowered to own the business for their TA within the ecosystem and to optimize as appropriate; focused on improving the customer and patient experience across the care continuum. They will leverage other ecosystem and organization experts to provide customers with the information they need about products to make decisions that support enhanced patient outcomes, and to influence the ecosystem business strategy. The TAM will represent all relevant products and indications within the designated Therapeutic Area.  In alignment with the ecosystem and customer strategic plan, the TAM is accountable for driving on-label clinical demand to ensure HCPs identify the right medication for the right patient. In addition, they are responsible for collecting ecosystem insights and trends and being a primary conduit between an ecosystem, the Squads and marketing to support the national strategy at a local level.  The TAM will represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials. There are two levels of Therapeutic Area Managers. The difference is based on the scope, complexity and criticality to the ecosystem business as well as differences in expertise required to execute responsibilities. Key Accountabilities Serve as primary point of contact for their therapeutic area for their customers in the  ecosystem. Address and identify opportunities for pulling through ecosystem and TA squad strategies at the point-of-care Apply strong understanding of the specific needs of healthcare practitioners and mobilizes ecosystem and organization experts to partner with customers to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care  Contribute to the development and execution of customer account plans for target accounts to deliver maximum impact opportunities and business goals  Deliver education to HCPs regarding product information, appropriate use, and dosing and administration based on FDA approved product information and formulary/pathways/guidelines (e.g. one on one interactions, in-services, identification of opportunities for peer-to-peer programming, etc.). Effectively triage to USMA experts as appropriate Address product acquisition (contract awareness, etc), and address supply matters through coordination of  distribution issues, and managing spoilage and returns Ensure product access to provide proactive (and de-identified) education on patient assistance, reimbursement resources. Triage to HD and FRM as appropriate Keep abreast of customer and healthcare industry trends. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Scientific or clinical degree, Bachelor’s degree level at minimum Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required 4 or more years experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment  Clinical nurse or Advanced Practice Nurse (APN) experience highly valued Ability to work in an ambiguous environment undergoing transformation is a strong plus Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals Self starter; ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem  Ability to assimilate and communicate complex clinical and product information  Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply Understanding of external laws, codes and company policies that apply to the healthcare industry E5 Distinctions Deep understanding of the overall and unspecified abstract needs of healthcare practitioners (HCPs) to identify and surface their clinical and business goals and challenges Lead end to end experience for assigned customers/accounts and drive demand at the point of care Solve unusually complex problems using multiple dynamic sources of information Play coach/mentor role to other TAMs within the ecosystem 6 or more years experience working in a sales role with HCPs

The Therapeutic Area Manager (TAM) is integral to successfully delivering this vision, working closely with healthcare providers. The TAM deeply understands the specific needs of healthcare practitioners in their therapeutic area to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care.  The TAM is empowered to own the business for their TA within the ecosystem and to optimize as appropriate; focused on improving the customer and patient experience across the care continuum. They will leverage other ecosystem and organization experts to provide customers with the information they need about products to make decisions that support enhanced patient outcomes, and to influence the ecosystem business strategy. The TAM will represent all relevant products and indications within the designated Therapeutic Area.  In alignment with the ecosystem and customer strategic plan, the TAM is accountable for driving on-label clinical demand to ensure HCPs identify the right medication for the right patient. In addition, they are responsible for collecting ecosystem insights and trends and being a primary conduit between an ecosystem, the Squads and marketing to support the national strategy at a local level.  The TAM will represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials. There are two levels of Therapeutic Area Managers. The difference is based on the scope, complexity and criticality to the ecosystem business as well as differences in expertise required to execute responsibilities. Key Accountabilities Serve as primary point of contact for their therapeutic area for their customers in the  ecosystem. Address and identify opportunities for pulling through ecosystem and TA squad strategies at the point-of-care Apply strong understanding of the specific needs of healthcare practitioners and mobilizes ecosystem and organization experts to partner with customers to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care  Contribute to the development and execution of customer account plans for target accounts to deliver maximum impact opportunities and business goals  Deliver education to HCPs regarding product information, appropriate use, and dosing and administration based on FDA approved product information and formulary/pathways/guidelines (e.g. one on one interactions, in-services, identification of opportunities for peer-to-peer programming, etc.). Effectively triage to USMA experts as appropriate Address product acquisition (contract awareness, etc), and address supply matters through coordination of  distribution issues, and managing spoilage and returns Ensure product access to provide proactive (and de-identified) education on patient assistance, reimbursement resources. Triage to HD and FRM as appropriate Keep abreast of customer and healthcare industry trends. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Scientific or clinical degree, Bachelor’s degree level at minimum Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required 4 or more years experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment  Clinical nurse or Advanced Practice Nurse (APN) experience highly valued Ability to work in an ambiguous environment undergoing transformation is a strong plus Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals Self starter; ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem  Ability to assimilate and communicate complex clinical and product information  Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply Understanding of external laws, codes and company policies that apply to the healthcare industry E5 Distinctions Deep understanding of the overall and unspecified abstract needs of healthcare practitioners (HCPs) to identify and surface their clinical and business goals and challenges Lead end to end experience for assigned customers/accounts and drive demand at the point of care Solve unusually complex problems using multiple dynamic sources of information Play coach/mentor role to other TAMs within the ecosystem 6 or more years experience working in a sales role with HCPs

The Therapeutic Area Manager (TAM) is integral to successfully delivering this vision, working closely with healthcare providers. The TAM deeply understands the specific needs of healthcare practitioners in their therapeutic area to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care.  The TAM is empowered to own the business for their TA within the ecosystem and to optimize as appropriate; focused on improving the customer and patient experience across the care continuum. They will leverage other ecosystem and organization experts to provide customers with the information they need about products to make decisions that support enhanced patient outcomes, and to influence the ecosystem business strategy. The TAM will represent all relevant products and indications within the designated Therapeutic Area.  In alignment with the ecosystem and customer strategic plan, the TAM is accountable for driving on-label clinical demand to ensure HCPs identify the right medication for the right patient. In addition, they are responsible for collecting ecosystem insights and trends and being a primary conduit between an ecosystem, the Squads and marketing to support the national strategy at a local level.  The TAM will represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials. There are two levels of Therapeutic Area Managers. The difference is based on the scope, complexity and criticality to the ecosystem business as well as differences in expertise required to execute responsibilities. Key Accountabilities Serve as primary point of contact for their therapeutic area for their customers in the  ecosystem. Address and identify opportunities for pulling through ecosystem and TA squad strategies at the point-of-care Apply strong understanding of the specific needs of healthcare practitioners and mobilizes ecosystem and organization experts to partner with customers to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care  Contribute to the development and execution of customer account plans for target accounts to deliver maximum impact opportunities and business goals  Deliver education to HCPs regarding product information, appropriate use, and dosing and administration based on FDA approved product information and formulary/pathways/guidelines (e.g. one on one interactions, in-services, identification of opportunities for peer-to-peer programming, etc.). Effectively triage to USMA experts as appropriate Address product acquisition (contract awareness, etc), and address supply matters through coordination of  distribution issues, and managing spoilage and returns Ensure product access to provide proactive (and de-identified) education on patient assistance, reimbursement resources. Triage to HD and FRM as appropriate Keep abreast of customer and healthcare industry trends. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Scientific or clinical degree, Bachelor’s degree level at minimum Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required 4 or more years experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment  Clinical nurse or Advanced Practice Nurse (APN) experience highly valued Ability to work in an ambiguous environment undergoing transformation is a strong plus Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals Self starter; ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem  Ability to assimilate and communicate complex clinical and product information  Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply Understanding of external laws, codes and company policies that apply to the healthcare industry E5 Distinctions Deep understanding of the overall and unspecified abstract needs of healthcare practitioners (HCPs) to identify and surface their clinical and business goals and challenges Lead end to end experience for assigned customers/accounts and drive demand at the point of care Solve unusually complex problems using multiple dynamic sources of information Play coach/mentor role to other TAMs within the ecosystem 6 or more years experience working in a sales role with HCPs

The Therapeutic Area Manager (TAM) is integral to successfully delivering this vision, working closely with healthcare providers. The TAM deeply understands the specific needs of healthcare practitioners in their therapeutic area to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care.  The TAM is empowered to own the business for their TA within the ecosystem and to optimize as appropriate; focused on improving the customer and patient experience across the care continuum. They will leverage other ecosystem and organization experts to provide customers with the information they need about products to make decisions that support enhanced patient outcomes, and to influence the ecosystem business strategy. The TAM will represent all relevant products and indications within the designated Therapeutic Area.  In alignment with the ecosystem and customer strategic plan, the TAM is accountable for driving on-label clinical demand to ensure HCPs identify the right medication for the right patient. In addition, they are responsible for collecting ecosystem insights and trends and being a primary conduit between an ecosystem, the Squads and marketing to support the national strategy at a local level.  The TAM will represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials. There are two levels of Therapeutic Area Managers. The difference is based on the scope, complexity and criticality to the ecosystem business as well as differences in expertise required to execute responsibilities. Key Accountabilities Serve as primary point of contact for their therapeutic area for their customers in the  ecosystem. Address and identify opportunities for pulling through ecosystem and TA squad strategies at the point-of-care Apply strong understanding of the specific needs of healthcare practitioners and mobilizes ecosystem and organization experts to partner with customers to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care  Contribute to the development and execution of customer account plans for target accounts to deliver maximum impact opportunities and business goals  Deliver education to HCPs regarding product information, appropriate use, and dosing and administration based on FDA approved product information and formulary/pathways/guidelines (e.g. one on one interactions, in-services, identification of opportunities for peer-to-peer programming, etc.). Effectively triage to USMA experts as appropriate Address product acquisition (contract awareness, etc), and address supply matters through coordination of  distribution issues, and managing spoilage and returns Ensure product access to provide proactive (and de-identified) education on patient assistance, reimbursement resources. Triage to HD and FRM as appropriate Keep abreast of customer and healthcare industry trends. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Scientific or clinical degree, Bachelor’s degree level at minimum Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required 4 or more years experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment  Clinical nurse or Advanced Practice Nurse (APN) experience highly valued Ability to work in an ambiguous environment undergoing transformation is a strong plus Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals Self starter; ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem  Ability to assimilate and communicate complex clinical and product information  Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply Understanding of external laws, codes and company policies that apply to the healthcare industry E5 Distinctions Deep understanding of the overall and unspecified abstract needs of healthcare practitioners (HCPs) to identify and surface their clinical and business goals and challenges Lead end to end experience for assigned customers/accounts and drive demand at the point of care Solve unusually complex problems using multiple dynamic sources of information Play coach/mentor role to other TAMs within the ecosystem 6 or more years experience working in a sales role with HCPs

The Field Reimbursement Manager (FRM) is integral to successfully delivering this vision by minimizing reimbursement barriers for patients and providers to optimize access to Genentech products. Within the context of an integrated ecosystem business plan, the FRM is responsible for addressing access restrictions by strategically working with key decision makers to refine policies, empowering team members and customers to resolve access issues, and solving the most complex patient access cases. They also develop ethical and customer-oriented reimbursement strategies and proactively communicate payer criteria/terms and practices, as these relate to reimbursement for the assigned Genentech products. Within the ecosystem, the FRM works closely with the Director, Healthcare Market (HD), Therapeutic Area Manager (TAM), other FRMs, Clinical Coordinators and Access Solutions internal teams to ensure drug accessibility. The FRM will represent all products within their scope as determined by the ecosystem, which may include up to the full portfolio. Key Accountabilities Work with internal partners to build strategic patient access and reimbursement account plans and review franchise, managed care, and ecosystem field sales business plans and objectives As subject matter expert on the payer landscape relevant to assigned Genentech therapeutic area/products, educate customers and partners on national, regional and local coverage policies and processes Is a conduit between the Field and Home Office Genentech functions for all public and private payer policies and practices that impact patient access to Genentech products Urgently anticipate, navigate and address individual account and patient access (may include patient identifiers) issues that occur by partnering with internal and external stakeholders including Access Solutions teams Proactively communicate and explains Genentech-specific reimbursement programs, policies, procedures and resources so that HCP office staff is fluent in how to use access programs for Genentech products Maintain compliant relationships with relevant state, local, institutional, or other societies Keep abreast of customer and healthcare industry trends. Sees patterns or connections between situations; can envision and articulate possibilities and likelihoods. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Bachelor’s Degree required; MBA or other related graduate degree preferred 6 or more years cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry A minimum of 2 or more years direct experience with managed care and reimbursement is required, either directly within/from the pharmaceutical/biotech industry or relevant, large-scale practice management Must demonstrate excellent working knowledge of reimbursement and the practice management environment  Demonstrated ability of applying reimbursement knowledge to address/resolve patient access barriers Previous experience with both private & public payers is strongly preferred Previous experience in other functions in the pharmaceutical/biotech industry is preferred, e.g. product marketing, managed care marketing, field sales/sales management, field account management, etc. Proven track record for consistently meeting or exceeding goals and objectives Previous experience in completing & implementing attainable business plans Understanding of external laws, codes and company policies that apply to the healthcare industry.

The Business Engagement Manager (BEM) represents the entire Genentech product portfolio and is integral to successfully delivering this vision. The BEM connects to the financial decision-makers within the healthcare ecosystem and will be a critical liaison between these customers and Genentech. Leveraging their account and contract management capabilities the BEM will be required to lead and influence customers including large provider institutions, as well as broad, diverse internal audiences including senior Genentech leadership and squads. Working in the context of an integrated ecosystem business plan, the BEM will play an important account management role working both independently and closely with the Director, Healthcare Market (HD) to develop, administer, and pull-through provider contracts as well as other partnership opportunities targeted at financial decision-makers and their institutions. The BEM will be an expert in contract management and will work closely with Genentech’s internal strategy and operations teams to ensure appropriate terms and with legal and compliance to ensure eligibility. Additionally, BEMs will have a strong understanding of the healthcare environment and will play a pivotal role in not only effective customer and contract management but also in navigating both the external complexity of the ecosystem and the internal dynamics of product and customer priorities. The BEM will represent relevant current and potentially future contracted products within the designated Ecosystem. Key Accountabilities Deeply understand the contracting landscape and process as well as other specific needs of the provider healthcare systems and their FDMs in order to identify innovative win-win opportunities in support of improved patient outcomes, lower costs and improved quality of care Accountable for provider contract administration within the ecosystem – including, informing FDMs about contract eligibility and handling contract paperwork to onboard providers Accountable for provider contract pull-through and communication within the ecosystem – including, informing providers about tier status / directional performance and implications (discounts/rebates) and educating stakeholders about payer formulary status Play a critical account management role in their ability to independently engage, influence and partner with senior, C level financial decision-makers, and other FDMs within ecosystem practices and health systems, which will not only advance our collective business interests but also help ensure a positive customer experience and customer perspective of Genentech as a partner and innovator Partner closely with the multiple roles within the Genentech Healthcare Ecosystems, including the Healthcare Executive Director (HED) and Healthcare Directors (HD) and relevant TAMs, to ensure appropriate implementation of customer and ecosystem contracting goals Influence broad, diverse internal audiences including senior GNE leadership, Pricing Contracting and Distribution (PCD) / Contract Operations and squads regarding emerging ecosystems trends and customer insights in order to inform current and future contracting and FDM engagement strategy Keep abreast of customer and healthcare industry trends. Sees patterns or connections between situations; can envision and articulate possibilities and likelihoods. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Business, analytics or finance degree, Bachelor’s degree level at minimum MBA or other related graduate-level degree is preferred 6 or more years cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry (e.g., payers, health systems), is required Previous account management experience working in a contract development and administration role, ideally representing multiple products in the life sciences and working in a complex healthcare system/provider environment, is strongly preferred Proven track record of analytical ability, operational excellence, and detail orientation Ability to project manage and successfully administer multiple complex contracts involving several stakeholders (both internal and external) and a broad cross-functional team Strong collaboration, stakeholder management and communication skills – including verbal, written, and negotiation Proven inspiring and influencing skills applicable to both customer and internal audiences, including senior leadership Ability to work in an ambiguous environment undergoing a transformation, while maintaining a focus on operational excellence and detail orientation Understanding of external laws, codes and company policies that apply to the healthcare industry.

The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards. Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures. Qualifications Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.

The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards. Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures. Qualifications Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.

The Neuroscience Area Manager provides product and disease state information in the Neurology market to a broad audience of health care professionals, while effectively communicating the clinical profile of Avanir’s products. In this role you will develop a personal strategy for communicating with healthcare professionals within the company guidelines. In this role you will provide daily activities including: one-on-one sales presentations to targeted health care professionals including specialty physicians; arrangement of group selling programs; provide continuing education and value added services to a wide range of health care professionals; and analyze sales and market trends to effectively identify business opportunities. Essential Job Functions: Provide current and comprehensive product and disease state information of the Neurology/Psychiatric market to a broad audience of health care professionals while effectively communicating the clinical profile of Avanir’s products. Develop personal strategy for communicating with healthcare professionals within the company guidelines.  Daily activities include: one-on-one sales presentations to targeted health care professionals including specialty physicians; arrangement of group selling programs; provide continuing education and value added services to a wide range of health care professionals; and analyze sales and market trends to effectively identify business opportunities. Execute sales force strategies and marketing plans effectively to meet or exceed sales objectives. Review and analyze market data for developing and implementing business plans that focus on selling to targeted customer segments / business channels. Partner with internal and external constituents to maximize customer satisfaction and drive profitable growth and sales targets. Comply with all legal and regulatory compliance requirements established by Avanir. Education/Qualifications: A minimum of a Bachelor’s degree is required. A valid driver’s license, with the ability to travel as needed (including overnights and/ or weekends) is required. Two (2+) years of pharmaceutical/biopharmaceutical, medical, or related sales experience. Experience working independently with direct responsibility for all business in an assigned territory/area/region. Prior experience in the field of CNS/Psychiatry/Neurology, or within a specialty product sales force is preferred. Previous product launch and/or first-in-class experience is preferred. Proven and documented track record of sales success in an environment requiring high initiative, drive, accountability and maintaining a high level of compliant performance. Ability to learn complex technical / scientific information and effectively communicate to a broad audience of health care professionals. Takes ownership and demonstrates an entrepreneurial approach in territory management. Demonstrates autonomy in decision making. Demonstrates the ability to cultivate new and existing relationships within an assigned area. Proactively identifies obstacles and responds by developing and implementing action plans to achieve challenging goals.  The ideal candidate should reside within assigned geography or within 25 miles of region boundaries. Proficiency with MS Office (e.g., Outlook, Word, Excel, PowerPoint, etc.) Physical Requirements: This position primarily works out of a vehicle, office environment or facility. It requires the ability to sit or stand for long periods of time and frequent walking. Daily use of a computer, phone, office equipment and other computing and digital devices is required. May be required to stand for extended periods when facilitating meetings or walking in the offices or facilities.  Travel by vehicle plane and other means is necessary, so the ability to operate a motor vehicle and maintain a valid Driver’s license or effectively navigate public transportation is required. While performing the responsibilities of the job, the employee must be able to read and respond to interoffice communications as well as effectively participate and lead meetings. The employee is often required to sit and use their hands and fingers, to lift up to 20 lbs., pull, push, carry, handle or feel.  The employee is required to carry, handle items, reach with arms and hands, to stoop, kneel, or crouch. Mental demands may require prolonged concentration, reading comprehension, understanding and interpretation of concepts, ideas and philosophies.  The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described unless such accommodations would cause Avanir an undue burden. Work Environment: While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job unless such accommodations would cause Avanir an undue burden. While performing the duties of this job, the employee is exposed to moving vehicles, carts, and mechanical equipment (copiers, computers, coffee machines). May be subject to smells and odors. The noise level in the work environment is usually quiet to moderate.

The Specialty Sales Consultant is responsible for establishing and building business relationships with key influencers and achieving targeted sales goals within the assigned territory while adhering to all ALUSA-defined ethical sales practices, PhRMA guidelines, and required promotional regulations. Develop and maintain an in-depth knowledge of products and disease states and engage in meaningful dialogue with healthcare providers to ensure the appropriate use of our portfolio of brands. KEY RESPONSIBILITIES :  Understand and execute on ALUSA strategy and plans at the prescriber level. Utilize effective selling skills and product knowledge to influence targeted health care providers to prescribe ALUSA promoted products with appropriate patients. Execute brand strategies to ensure a consistent sales and marketing message.                Develop and execute account and territory plans/strategy ascribing to the principles of key physician/account prioritization, daily call reporting and sample management. Prioritizes time, effort and resources to ensure optimal coverage of appropriate targets based on opportunity and potential. Support targeted customers using ALUSA approved resources, sales materials, and promotional activities/programs. Leverages market and customer data to better inform strategic business planning. Develop and maintain relationships with HCP’s in the territory and establish relationships with pertinent medical institutions. Represent ALUSA to selected Key Opinion Leaders (KOLs) in order to educate on benefits of our products through the use of clinical studies and other support material. Meet call plan expectations and achieve territory sales goals in a compliant manner. Actively participate in scheduled Company sales meetings, district and regional conference calls and other business meetings as required. Meet all administrative requirements including budget management, sample management, expense reporting and completes all required training as directed by sales management. Requirements Bachelor's degree required; life sciences and/or business degree preferred   2-4 years of pharmaceutical sales experience, B2B, medical device and/or hospital sales experience. GI experience highly desirable   Proven track record of consistent high performance Demonstrated experience launching products Strong business and financial acumen and ability to understand market opportunities Strong leadership and organizational skills Excellent relationship building and listening skills with a focus on solutions-based selling Excellent oral and written communication and facilitation skills Strong influencing and selling skills; seamless sales execution from pre-call planning through closing Energetic, adaptable, team player, self-motivated, thrives on challenge Demonstrates high ethical and professional standards and operates with a sense of urgency Proficient in MS Office Suite, Office 365 preferred Experience with CRM software and navigating an iPad                      Must be available to travel up 25-30% or as required by the specific territory   Must reside within the territory or within reasonable driving distance (25 miles or less) to ensure the effective management and coverage of the territory A valid driver’s license in good standing 

In partnership with one of our top tier pharmaceutical clients we are building a new CDx-Companion Diagnostic team in a non-sales role.  This opportunity allows strong performers to capitalize on successful oncology and diagnostic background in a different way. We are seeking team-oriented, driven, clinically and technically focused oncology diagnostic representatives possessing experience and existing relationships in pathology, oncology, labs in this dynamic market space.  This is a new team build. In partnership with our client, Amplity will be offering a lucrative base salary, with bonus and competitive benefit package, including 401K. We understand the importance of recruiting and retaining the best talent and are prepared to compensate you for your oncology and diagnostics experience, customer relationships and success. This is not a sales position, but those with previous oncology diagnostic experience are strongly preferred.  CDx Oncology Education Specialist will provide disease and Oncology CDx Education calling on Pathologists, Oncologists, labs and the top 100 Oncology Centers of Excellence within the region.  Residence near a major airport is required along with the willingness to travel extensively within multiple states on a weekly basis. Please apply at once if you are ready to use your strong oncology diagnostic sales experience in a unique educational and supportive role. Requirements: Bachelor’s degree required; On average of 4 to 5 years of successful sales or account management experience in oncology/hematology, biotech, life science or diagnostic sales; Strong technical background in molecular biology, genomics, Immunohistochemistry or immunology, a plus; Relationships with Pathologists and/or Oncologist strongly preferred; 60% - 70% travel; A valid driver's license and clean driving record; Account and Territory Management experience. Knowledge, Skills and Abilities: Clinical and Business Acumen in the oncology and diagnostic arena; Excellent verbal, written and interpersonal communication skills; Excellent collaboration skills and ability to work independently and as a team member with multiple parties.

Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA). Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place. Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours. Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices. Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication. Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls. Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating. Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment. Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating. Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director. Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.) May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors. Performs additional services as and when requested by the company. Education MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located. Experience One year of residency training as an MD or OD.

Job Description • In the absence of the center manager, overall authority over center operations production goals, monitor net yields and implement improvement plans as required. Meet daily, weekly and monthly deadlines and maintain operational records. • Independently determine center labor usage to meet business needs. Support meeting the established center production goals. • In collaboration with center manager, manage all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment. Support meeting daily, weekly and monthly deadlines and maintain center’s operational records. • Ensure efficient donor flow throughout the center. Identify problem areas and implement corrective action as needed. • In collaboration with center manager, ensure compliance with all Company SOPs and applicable federal, state and local regulations. Perform nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties. • In absence of center manager, responsible for all aspects of financial oversight. Responsible for center production goals. Monitors net yields and implements plans for improvement when required. Consistently meets daily, weekly and monthly deadlines and maintains center’s operational records. • In collaboration with center manager, ensure meets financial targets at all times and adheres to cash management, financial reporting, and other financial responsibilities. • In collaboration with center manager, support the center philosophy of continuous improvement. Collect and analyze data to maintain and improve center quality, efficiency and profitability. Implement effective corrective action plans when appropriate. • In collaboration with center and quality management, assist quality compliance by meeting company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees. • In collaboration with center and quality management, assist with all audits by working with quality personnel and QA team to develop effective corrective action plans to address any areas of deficiency noted during audits. • Follow all HSE and OSHA policies and procedures. In collaboration with center manager, ensure the center and all employees comply with OSHA regulations and training. Complete all OSHA record keeping and reporting requirements. • In collaboration with center manager, maintain clean efficient work environment, and ensure center has sufficient operating supplies and forms. May conduct routine internal procedures and documentation audits. • Support facility maintenance to highest safety, compliance and cleanliness standards. Partner with corporate facilities to ensure center compliance at all times. • In collaboration with center manager, conduct recruitment, training, development, counseling and termination. Manage effectively employee turnover within center operations. Adhere to HR policies and practices through fair and equitable treatment of all employees. Communicate effectively with HR to ensure compliance. • In collaboration with center manager, ensure excellent customer service by all staff. Provide a model of good customer service to employees. Communicate openly with customers. Effectively resolve complaints or concerns. • In collaboration with center manager, support all marketing and advertising to ensure effectively executing programs for desired results. Make applicable recommendations to improve effectiveness. • In collaboration with center manager, represent the Company and center in the community and with other business, local publications and vendors. • Maintain confidentiality of all personnel, donor and center information. • Perform other job-related duties as assigned. Education • Bachelor’s Degree preferred • Equivalent combination of education and professional work experience required Experience • Minimum 1 year supervisory or leadership experience responsible for overseeing the activities of others required OR • Completion of CSL Plasma Leadership Development program Additional Comments • Maintain company Technical Training certification Working Conditions (physical & mental requirements) • Ability to make decisions which have significant impact on the department’s creditability, operations and services • Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations • Reach, bend, kneel and have high level of manual dexterity to lift boxes, carry instruments, pull or push furniture and/or supplies • Overnight travel required up to 10% of the time • Generally spends 80% of the time standing and walking and 20% of the time sitting • Occasionally lift and carry up to 25 lbs. • Occasionally perform tasks while standing and walking up to 100% of the time • See, hear and speak with customers and center employees • Approximately 60% of the time is spent managing center by auditing, improving operations and observing ongoing operations through the center • Exposure to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Fast paced environment with frequent interruptions

Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA). Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place. Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours. Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices. Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication. Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls. Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating. Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment. Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating. Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director. Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.) May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors. Performs additional services as and when requested by the company. Education MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located. Experience One year of residency training as an MD or OD.

Job Description • In the absence of the center manager, overall authority over center operations production goals, monitor net yields and implement improvement plans as required. Meet daily, weekly and monthly deadlines and maintain operational records. • Independently determine center labor usage to meet business needs. Support meeting the established center production goals. • In collaboration with center manager, manage all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment. Support meeting daily, weekly and monthly deadlines and maintain center’s operational records. • Ensure efficient donor flow throughout the center. Identify problem areas and implement corrective action as needed. • In collaboration with center manager, ensure compliance with all Company SOPs and applicable federal, state and local regulations. Perform nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties. • In absence of center manager, responsible for all aspects of financial oversight. Responsible for center production goals. Monitors net yields and implements plans for improvement when required. Consistently meets daily, weekly and monthly deadlines and maintains center’s operational records. • In collaboration with center manager, ensure meets financial targets at all times and adheres to cash management, financial reporting, and other financial responsibilities. • In collaboration with center manager, support the center philosophy of continuous improvement. Collect and analyze data to maintain and improve center quality, efficiency and profitability. Implement effective corrective action plans when appropriate. • In collaboration with center and quality management, assist quality compliance by meeting company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees. • In collaboration with center and quality management, assist with all audits by working with quality personnel and QA team to develop effective corrective action plans to address any areas of deficiency noted during audits. • Follow all HSE and OSHA policies and procedures. In collaboration with center manager, ensure the center and all employees comply with OSHA regulations and training. Complete all OSHA record keeping and reporting requirements. • In collaboration with center manager, maintain clean efficient work environment, and ensure center has sufficient operating supplies and forms. May conduct routine internal procedures and documentation audits. • Support facility maintenance to highest safety, compliance and cleanliness standards. Partner with corporate facilities to ensure center compliance at all times. • In collaboration with center manager, conduct recruitment, training, development, counseling and termination. Manage effectively employee turnover within center operations. Adhere to HR policies and practices through fair and equitable treatment of all employees. Communicate effectively with HR to ensure compliance. • In collaboration with center manager, ensure excellent customer service by all staff. Provide a model of good customer service to employees. Communicate openly with customers. Effectively resolve complaints or concerns. • In collaboration with center manager, support all marketing and advertising to ensure effectively executing programs for desired results. Make applicable recommendations to improve effectiveness. • In collaboration with center manager, represent the Company and center in the community and with other business, local publications and vendors. • Maintain confidentiality of all personnel, donor and center information. • Perform other job-related duties as assigned. Education • Bachelor’s Degree preferred • Equivalent combination of education and professional work experience required Experience • Minimum 1 year supervisory or leadership experience responsible for overseeing the activities of others required OR • Completion of CSL Plasma Leadership Development program Additional Comments • Maintain company Technical Training certification Working Conditions (physical & mental requirements) • Ability to make decisions which have significant impact on the department’s creditability, operations and services • Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations • Reach, bend, kneel and have high level of manual dexterity to lift boxes, carry instruments, pull or push furniture and/or supplies • Overnight travel required up to 10% of the time • Generally spends 80% of the time standing and walking and 20% of the time sitting • Occasionally lift and carry up to 25 lbs. • Occasionally perform tasks while standing and walking up to 100% of the time • See, hear and speak with customers and center employees • Approximately 60% of the time is spent managing center by auditing, improving operations and observing ongoing operations through the center • Exposure to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Fast paced environment with frequent interruptions

Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA). Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place. Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours. Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices. Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication. Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls. Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating. Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment. Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating. Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director. Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.) May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors. Performs additional services as and when requested by the company. Education MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located. Experience One year of residency training as an MD or OD.

Responsible for minor maintenance repairs and the clean and orderly appearance of the collection center. 1 Cleans table, chairs, cabinets, counters and appliances located in the employee break room and donor waiting area. 2 Vacuums carpets, dusts furniture and removes trash. 3 Cleans windows and doors at least daily. 4 Performs minor maintenance tasks such as changing light bulbs, replacing ceiling tiles, painting, minor plumbing and carpentry tasks. 5 Monitors the grounds and parking lots around the center and picks up litter as required in these areas. 6 Assists in recycling and repackaging of shipping materials. 7 Inspects and cleans restrooms throughout the day. Replaces paper and soap supplies. Performs minor custodial tasks in area as required. 8 Physically receives supplies from vendors and moves supplies from storage area to released and quarantined areas. 9 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum three (3) months experience as a custodian preferred or equivalent combination of education and experience Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 40 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for preparing the donor, donor area and equipment for the pheresis process. 1 Prepares the autopheresis machine for the pheresis process. 2 Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3 Disconnects the donor when the process is complete. 4 Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6 Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7 Alerts Group Leader or Supervisor of donor flow issues. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs