27 jobs found in lansing

Our Senior Oncology Specialist achieve territory sales by utilizing their Oncology background and experience to: Create and execute on a comprehensive territory plan, which includes delivering branded sales messages, executing planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets. Utilize your internal and external relationships to service and manage accounts, including ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts. Craft an effective marketing strategy to aid in driving sales Analyze your business effectiveness of sales activities and territory analysis, as well as develop territory plans with your District Manager Have the passion for our products to sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients Partner with other colleagues to share best practices and be in a state of continuous curiosity and learning to help you grow as a Sr. Oncology Specialist Leverage your passion for Oncology and disease state awareness, Industry, regulatory and competitive changes to deliver agreed results Basic Qualifications: Bachelor’s degree and 3 years of sales experience OR Associate degree and 6 years of sales experience OR High school diploma / GED and 8 years of sales experience Preferred Qualifications: Three or more years of sales and/or marketing experience within pharmaceutical, biotech, healthcare, or medical device industries. Product or hospital sales experience in the areas of oncology, nephrology, dermatology, rheumatology and inflammation. Neurology, endocrinology, hepatology, gastroenterology, or infectious diseases, and the diseases and treatments involved with these specialties. Local Market knowledge. A Bachelor's degree in Life Sciences or Business Administration. Adaptability with our Core Competencies: Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships.

As members of the Health System Accounts Team (HSAT), Key Account Specialists are responsible for advancing the AstraZeneca Bio-Pharmaceutical Business unit which includes CV-Metabolic, Renal, and Respiratory Biologics. This person is responsible for achievement of assigned objectives in targeted Health Systems. The focus of the Health Systems, Key Account Specialist will be centered on executing pull-through initiatives to improve account performance. Collaborating with business partners and communicating key market insights while executing strategic account plans that advance AstraZeneca objectives will be paramount. These individuals will work closely with the Health Systems Key Accounts team to ensure portfolio success. Accountability: Builds strong relationships with key decision makers along the care continuum; (HCPs, mid-levels, case managers, nursing supervisors, discharge coordinators, etc) and works identify opportunities to work with the customer on areas of mutual benefit Capitalizes on formulary approvals and other identified opportunities through effective implementation and evolution of the strategic account plan Develops and nurtures key opinion leaders within health systems to create brand advocates Partners with Health System/Pharmaceutical Sales Specialists around common objectives to coordinate pull through efforts and promote collaboration within the System Utilizes business analytic platforms to understand and evaluate the business in-order to maximize pull-through opportunities Develops and displays expertise in brand solutions, account dynamics, and local market conditions to appropriately align resources that aid in on-label patient identification and transition to community Fully engages at local and regional conferences, conventions, and other offsite meetings to establish meaningful stakeholder contacts within health systems to generate brand support Understands patient flow through the hospital system and into the community allowing teams to better support the patient journey Comprehensive understanding of doing business the right way adhering to AZ standards Requirements Essential: Bachelor's degree Minimum of 3-5 years experience in pharmaceutical and/or health care/sales including experience with the different account customer types Hospital/IDN knowledge and expertise Proven record of results, and self-starter Demonstrated ability to work collaboratively and influence without authority Demonstrated technical aptitude and computer skills are essential A valid driver’s license and safe driving record Desirable: Demonstrated ability to identify and pull through strategies at the institutional level Demonstrated experience in targeted health systems Prior relevant therapeutic area and targeted marketplace experience Ability to execute strategy within a cross functional team Experience launching pharmaceuticals

Ashfield Healthcare has a long-standing partnership with Genentech, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. We are going into our second season promoting XOFLUZA, an innovative, one-dose antiviral medicine. We are seeking performance-driven, proven, ambitious, and competitive sales professionals who are willing to put forth discretionary effort to go the extra mile.  This is a highly innovative role, which requires you to drive use of XOFLUZA in your assigned territory through brand messaging, focused call plan execution, utilization of product materials, and access support.  This is your opportunity to join Ashfield, represent a top biotechnology company, promoting XOFLUZA in its second season after FDA approval in November of 2018. What’s in it for you? Seasonal opportunity – 6-7 month seasonal opportunity with summers off Competitive compensation Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance,  employee discounts/promotions Generous performance-driven Incentive Compensation package Competitive environment with company wide recognition, contests and coveted awards What will you be doing? Establish, maintain, and develop strong relationships with customers in HCP offices, urgent care facilities and pharmacies Exhibit excellent sales and relationship-building skills to directly impact the utilization of XOFLUZA Apply discretionary and entrepreneurial effort to ensure your maximizing your territory’s potential Deliver appropriate and approved information and relevant messaging to target accounts Achieve sales and call activity targets as set by the company Complete administrative duties as required What do you need for this position? Bachelor’s degree required or equivalent work related experience B2B or B2C sales experience A proven track record of driving results in primary care sales, hospitality or equivalent sales/industry experience is required Strong account management skills - i.e., the ability to work an account to include health systems/urgent care centers/pharmacies to gain access and support pull through Competitive trailblazing mentality Confidence in handling rejection Persistence and disciplined self-management Able to handle a fast pace and high volume of face-to-face interactions and effectively adhere to a focused call plan  Strong interpersonal, teamwork/collaboration and relationship-building skills Excellent communication skills and ability to build rapport quickly Capable to initiate and leverage contacts to build appropriate new business referrals Driven with a desire to consistently increase your earnings Detail oriented and able to problem solve Ability/willingness to travel by driving an assigned territory/region Valid driver’s license and clean driving record Computer/iPad proficient

Compensation $45,000 Annually (plus commission) Benefits Offered 401K, Dental, Life, Medical, Vision Employment Type Full-Time We are seeking an Entry Level Pharmaceutical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: Present and sell company products and services to new and existing customers (ortho/podiatry/family practice) Prospect and contact potential customers Reach agreed upon sales targets by the deadline (very goal specific) Resolve customer inquiries and complaints Set follow-up appointments to keep customers aware of latest developments Create sales material to present to customers ​ Qualifications: Previous experience in sales, customer service, or other related fields Able to work large geography Familiarity with CRM platforms Ability to build rapport with clients Strong negotiation skills Deadline and detail-oriented Willingness to conduct pharmacy sales calls Reside in your territory About WraSer Pharmaceuticals: WraSer Pharmaceuticals is a privately held pharmaceutical company focusing on pain management, specifically NSAID, Migraine, and Opiate Analgesics.

The Oncology Account Specialist will have a variety of responsibilities, ranging from promoting Pfizer’s product portfolio to health care providers and specialists, to educating members of the healthcare community regarding the appropriate use of Pfizer products, to calling on accounts and organized customers to help improve patients’ experience with Pfizer products, as well as the overall quality of patient care delivered. The OAS plays a critical role in increasing Pfizer’s brand with high-value target customers by linking an insightful assessment of the account and/or business landscape with a strong understanding of Pfizer’s products and resources. BASIC QUALIFICATIONS BA/BS Degree from an accredited institution Must live within 75 miles of the territory and possess the ability to travel domestically and stay overnight as necessary Valid US driver’s license and a driving record in compliance with company standards Minimum of 4 years of previous Pharmaceutical Sales experience required Substantial experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations A demonstrated track record of success and accomplishment with previous pharmaceutical sales experience. Exceptional aptitude for learning and ability to communicate technical and scientific product and disease management information to a wide range of customer Demonstrated high degree of business acumen Proficiency using complex sales data/call reporting software/applications and able to adapt to Pfizer’s long-range technology model in bringing relevant Pfizer information to market. PREFERRED QUALIFICATIONS 3-5 years of Oncology sales experience; pharmaceutical and/or biotech selling experience and with at least 2-3 of those years in Rare Disease /Oncology/Specialty Functional / Technical Skills can include: Promote broad portfolio of products (up to 9 total); Strong knowledge of disease states, therapeutic areas, and products Deep knowledge of applicable customers and markets (prescribers/HCPs/institutions/ organizations) Generate demand for Pfizer products in assigned accounts Strategic account selling and management skills.Develop comprehensive territory/account/customer plans to drive achievement of desired objectives. Maintain relationships throughout institutions Overcome obstacles to gain access to difficult to see health care providers and customers. Cultivate relationships with KOLs; build lasting relationships with top priority customers Assess needs of target physicians/accounts; Address needs with responsive approach, targeted skills, and appropriate resources Superior selling, technical and relationship building skills Demonstrated ability to engage, influence and support customers throughout the selling process; excellent communication and interpersonal and leadership skills. Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment. Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results.

Pharmaceutical Sales Representative - Primary Care & Specialty (Entry level or Experienced) We are a fast-growing specialty pharmaceutical and healthcare company that markets a variety of innovative products. Our pharmaceutical products are designed to enhance the patient and provider's practice which includes easing the burden of administration, providing an improved safety profile, and prescription selection.  We strive to improve patient outcomes while reducing overall health care costs. We are in search for Entry Level or Experienced Pharmaceutical Sales Reps who are energetic and industry trained sales rep to add to our Pharmaceutical Sales Rep team.  They must be as passionate as we are about our vision and commitment to deliver value and service to the healthcare industry in the United States. When you become one of our professional Pharmaceutical Sales Representatives you will act as a lead point of contact for account management activities within your physician accounts. The position is responsible for obtaining and managing profitable business for our product’s by building strong professional relationships based on service, product knowledge, integrity and trust within the accounts. Each Pharmaceutical Sales Rep will develop, manage and execute account business plans that deliver results consistently.  Responsibilities for each Pharmaceutical Sales Representative team member: Coordinate sales and promotion of pharmaceutical / healthcare products within you local territory. Drive pull-through on existing patients and build awareness of product portfolio with each physician. Build strategic customer relationships at general practices, hospitals, and specialty clinics to foster a long-term professional relationship based on service, product knowledge, integrity and trust, and favorably position for future product launches. Develop strategies, tactics, marketing initiatives, and sales programs as applicable to scope. Plan and organize sales calls in the territory for effective use of time and economic considerations to optimize performance goals within each account. Maintain knowledge of product/service, market/industry trends, regulatory changes, competitors, and customers and communicate to management in real-time. Complete all industry pharmaceutical sales training plus maintain CME education to keep up to date on innovative products to successful detail physicians. Review and analyze contracted product performance within accounts and take and/or evolve actions as appropriate (monitor contracts, plan execution, value, volume growth, market share, etc.) Develop a strong alliance with the Pharmaceutical Sales Representative team to ensure the appropriate level of cross-functional support and communication to develop and execute effective pull-through strategies. Strictly adhere to relevant pharmaceutical sales rep regulatory and compliance guidelines and company policies.   Minimum Requirements for the Pharmaceutical Sales Rep opportunity: Sales abilities with inter-personal skills, knowledge of account management and/or sales experience. Proven track record of sales success. Completion of industry pharmaceutical sales training. This position will be field based and will require a valid drivers license. Must be able to acquire and maintain industry and vendor credentials. Computer literacy (i.e., Word, Excel, and PowerPoint) is a must. Must have the ability to differentiate yourself in the marketplace. Excellent organizational/communication skills, self-starter and ambition to succeed.    Apply today with your resume.  Pharmaceutical Sales Rep openings are immediate and interviews will be taking place for all qualified applicants.   As an equal opportunity employer we will consider all qualified pharmaceutical sales rep applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. 

For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care. A leader in transfusion medicine, the Diagnostic Division is a global business focused on providing innovative solutions to help ensure the safety of the blood and plasma supply, detect human diseases and monitor therapies. The division advances patient care with diagnostic solutions to improve disease detection and management, and simplify laboratory operations. Grifols’ three main divisions - Bioscience, Diagnostic and Hospital - develop, manufacture and market innovative products and services available in more than 100 countries. EEO Minorities/Females/Disability/Veterans

Under the supervision of the Medical/Laboratory Director and Center Management ensure donor suitability, product integrity and the continued good health of donors through the compliance with Food and Drug Administration (FDA) regulations and Standard Operating Procedure (SOP) Manual guidelines. Primary Responsibilities for Role: Promote customer satisfaction through appropriate interaction and responsiveness to customer needs. Selection of suitable plasmapheresis donors by performing physical examinations and taking medical histories on all donors through the use of FDA approved Standard Operating Procedure (SOP) Manual (with particular detailed attention to communications related to AIDS information and plasmapheresis informed consent) current State and Federal requirements, OSHA, CLIA, CGMP, all internal company all internal company procedures and personal education and experience. Trained to perform all duties and responsibilities of a Donor Center Technician. Performs evaluations of any history of illness or medications to ensure continued donor suitability. . Ensures Donor medical information is complete and accurate prior to donation. Responsible for donor awareness to potential hazards. Administration of donor consent form. Builds rapport with donors to ensure overall customer satisfaction with the center to support long term donation. Maintain supplies necessary to perform job duties. Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors. Ensures Donor and Staff confidentiality Reports all unsafe situations or conditions to Center Management. Performs other duties as required. Additional Responsibilities: Works under direct supervision until fully trained and then general supervision. Handles all donor screening processes and assists in the performance of physical exams, administration of consent and suitability decisions. Reviews complex cases with Medical Operations Supervisor or Medical Director. May assist with company research trials. Knowledge, Skills, and Abilities Good assessment skills with ability to handle cases. Excellent Customer Service skills. Good understanding of both verbal and written English. Where applicable written and verbal bi-lingual skills. Ability to understand and follow SOPs and protocols. The ability to work in a high paced highly regulated environment. Following strict protocols in regards to audits and detailed documentation. Computer proficient in word processing programs. Education Educated and currently certified/licensed in the state of employment and according to state requirements as an Emergency Medical Technician Basic or Intermediate. Current CPR certification required. Experience Typically requires no related experience. Experience with plasma or whole blood in a medical or cGMP regulated environment preferred. Equivalency Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements.

Primary responsibilities for role: · Promote customer satisfaction through appropriate interaction and responsiveness to customer needs. · Builds rapport with donors to ensure overall customer satisfaction with the center to support long term donation. · Selection of suitable plasmapheresis donors by performing physical examinations and taking medical histories on all donors through the use of FDA approved Standard Operating Procedure (SOP) Manual, current State and Federal guidelines, OSHA, CLIA, CGMP, all internal company procedures and personal education and experience. · Responsible for donor awareness to potential hazards . · Administration of donor consent form. · Provides Donor education on trends identified regarding general health assessment completed at the Center. · Provides counseling to Donors regarding unacceptable test results. · Evaluates and manages donor injuries and adverse events. · Performs evaluations of any history of illness or medications to ensure continued donor suitability. · Ensures Donor medical information is complete and accurate prior to donation. · Review of donor screening test to ensure eligibility of continued donation. · Assists in employee training and coaching regarding medical SOPs as necessary. · Assists with the administration of employee Hepatitis Vaccine program. · Maintain supplies necessary to perform job duties. · Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors. · Ensures Donor and Staff confidentiality. · Reports all unsafe situations or conditions to Center Management. · Perform other duties as required. Job Requirements · Educated and currently certified/licensed in the state of employment and according to state requirements as an Advanced Emergency Medical Technician (or equivalent) , Licensed Practical Nurse, Licensed Vocation Nurse, Paramedic or Registered Nurse, Nurse Practitioners or Physician Assistant. · Current CPR certification required. · Requires 6 months of related experience providing medical care and assessing patients. Plasma or whole blood experience preferred. Attributes: Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while performing functions in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear. Work is performed both standing and sitting for up to 2 to 4 hours per day each. The position does require bending and twisting of neck up from 1 to 2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement; may squat, crouch or sit on one's heels on rare occasion. Occasionally walks, bends and twists at waist. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Works independently and within guidance of oral or written instructions. Performs a wide range of tasks as dictated by variable demands and changing conditions. Relates sensitive information to diverse groups.

Responsible for the efficient and effective collection of plasma by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). 1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors. 1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 May ensure accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 Ensures samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Conducts daily calibration of equipment according to SOP. Resolves calibration issues. 7 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 8 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Record variances. Responds to and resolves freezer and/or refrigerator alarms. 9 May provide guidance and technical training about processes and procedures to Processing Technicians and other staff as required. 10 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 11 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 12 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 13 Maintains confidentiality of all personnel, donor and center information. 14 May be cross-trained in other areas to meet the needs of the business. 15 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 16 Perform job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Understands, remembers and communicates routine, factual information • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors. 1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the efficient and effective collection of plasma by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). 1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification. Main Responsibilities 1. Promotes positive customer relations with all donors.  2. Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma.  3. In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues.  4. Performs medical history reviews and health assessments on donors.  Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability.  5. Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling.  6. Explains informed consent to applicant donors.  This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent.  7. Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required.  Periodically checks emergency kits to assure supplies are present and in-date.   8. Reviews test results and determines continued donor suitability.  Follows SOPs regarding acceptable ranges of fourmonth required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods.  9. Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating.  10. Manages employee hepatitis B and influenza immunization program, including administration of immunizations.  11. Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs.  Reviews antibody titer results as required.  Maintains awareness of appropriate immunization schedule for each antigen.  12. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.  13. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.  14. Maintains confidentiality of all personnel, donor and center information.  15. May be cross-trained in other areas to meet the needs of the business.  16. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.  17. Perform other job-related duties as assigned.  Education   Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR  Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state  Experience   Minimum of one (1) year experience in a health care environment or one year of clinical experience from a vocational or nursing institution  Experience in a plasma or whole blood collection center or other regulated environment preferred  Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.  Ability to instruct donors, staff and community regarding the benefit of plasma donation programs  Working Conditions (physical & mental requirements)   Ability to make decisions, which have moderate impact on immediate work unit  Ability to understand, remember and apply oral and/or written instructions    Must be able to see and speak with customers and observe equipment operation    Occasionally perform tasks while standing and walking up to 100% of time  Examine and assess the skin and other abnormalities through sight, touch and smell  Reach, bend, kneel and have high level of manual dexterity  Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs  

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Please note: This is a management trainee role. If hired, you will be in this position for 6 months – 1 year, with the expectation that you will be ready for a promotion into an Assistant Manager role at the end of the program. We have 200+ plasma center locations throughout the country. All candidates must be open to relocation, as there may not be an Assistant Manager opening available in the current location (a company paid relocation program is included). Responsibilities 1. Collaborate with Center Management to ensure the day-to-day activities of Center operations are compliant with Standard Operating Procedures (SOP’s) and applicable federal and local regulations. 2. Learn and understand all Center financial responsibilities including annual budgets and monthly financial analysis. Collaborate with Center Management in collecting and analyzing KPI’s to support continuous improvement and meet Center established production goals. Learn to collect and analyze data to maintain and improve Center quality, efficiency and profitability. 3. Assist Center Management in ensuring Center is “inspection ready” at all times and customer requirements meet the safety of donors and employees including compliance with Occupational Safety and Health Administration (OSHA) and Environmental Health and Safety (EHS) regulations. 4. Learn and understand Company SOP’s and applicable federal and local regulations, develop capabilities in performing nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties. 5. Develop skills to manage Center staff, including assisting Center Management with recruiting of staff, interviewing and selection of staff, and training of staff. Participate as witness when Center Management delivers staff counseling, including corrective actions and terminations, 45/90 day reviews and year-end performance appraisals. 6. Work with Management to understand efficient donor flow throughout the Center, identify problem areas, and advise Management of ER issues or escalated donor issues. 7. Maintain a clean, efficient work environment. Learn inventory requirements; occasionally walk through facility to ensure operating supplies and inventory are available. 8. Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9. Familiarize with all marketing and advertising to ensure programs effectively deliver desired results. Make recommendations to Center Management as needed to improve effectiveness. 10. Develop excellent customer service skills. Provide a model of good customer service to employees. Communicate openly to customers. Learn to effectively resolve customer complaints and concerns. 11. Must be able to complete leadership development program and be able to relocate within 12 months. 12. May be cross-trained in other areas to meet the needs of the business. 13. Maintain confidentiality of all staff, donor and center information. 14. Perform other duties, as assigned, to support business needs. 15. A fully trained Management trainee who has completed all of their technical and leadership training may provide leadership coverage. Education Bachelor's degree preferred Equivalent combination of education and professional work experience required Experience If no degree, must have equivalent combination of education and professional work experience, including a minimum of 1-year supervisory, leadership experience responsible for overseeing the activities of others. Additional Skills Maintain company Technical Training certification Knowledge of ever-changing and complex government and industry regulations and ability to monitor compliance with these regulations Proficient in English Bilingual, Spanish a plus Working Conditions Shares information with internal contacts with common desire to reach a solution Ability to make decisions which have moderate impact on immediate work unit Must be able to see and speak with customers and observe equipment operation  Occasionally perform tasks while standing and walking up to 100% of time Reach, bend, kneel and have high level of manual dexterity Occasionally be required to lift and carry up to 25 pounds Fast paced environment with frequent interruptions Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Exposure to human source products and various chemicals including isopropyl, ethyl alcohol, carbon dioxide, iodine, bleach, germicide solution, etc. Required to wear Personal Protective Equipment while performing specific tasks or in certain areas Required to work with the public who may be occasionally dissatisfied Attention to detail and ability to follow written and verbal directions required  Frequently required to make and accept modifications to working processes and procedures as directed by SOP Overnight travel required up to 10% of the time

Responsible for preparing the donor, donor area and equipment for the pheresis process. Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process.  2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.  3. Disconnects the donor when the process is complete.  4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.  5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.  6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.  7. Alerts Group Leader or Supervisor of donor flow issues.  8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).   9. Understands the policies and procedures associated with hyper immune programs at the center if applicable.  10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.  11. Maintains confidentiality of all personnel, donor and center information.  12. May be cross-trained in other areas to meet the needs of the business.  13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.  14. Perform job-related duties as assigned.  Education  High school diploma or equivalent required  Experience   Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience  Must be able to perform basic math calculations Working Conditions (physical & mental requirements)   Ability to understand, remember and apply oral and/or written instructions  Ability to understand and follow basic instructions and guidelines  Must be able to see and speak with customers and observe equipment operation.    Occasionally perform tasks while standing and walking up to 100% of time    Reach, bend, kneel and have high level of manual dexterity    Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs   

1. Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. 2. Either serves as or delegates to another appropriate physician the duties of "laboratory director", "technical consultant", or "clinical consultant" as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place. 3. Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours. 4. Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices. 5. Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communications. 6. Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls. 7. Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating. 8. Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment. 9. Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating. 10. Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. 11. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director. 12. Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.) 13. May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors. 14. Performs additional services as and when requested by the company. Education MD or DO degree from an accredited medical or osteopathic school · Must maintain a current and active medical license in the state in which the Center is located Experience · One year of residency training as an MD or OD Additional Comments · Familiarity with Code of Federal Regulations (CFR) and all relevant procedures in the company Plasma Operating Procedures Working Conditions (physical & mental requirements) · Ability to make decisions which have significant impact on the department’s creditability, operations and services · Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations · Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas · Overnight travel required up to 75% of the time without lengthy lead-time · Frequent standing and walking · Fast paced environment with frequent interruptions

For nearly 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 5,000 strong—a workforce that spans the nation and is united by a common passion for making exceptional healthcare synonymous with home. Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.