The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.
JOB RESPONSIBILITIES
Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
Reviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
Serves as a point of contact, coordination, and communication with other providers.
Makes arrangements for any special medical supplies or appliances to be available.
SUPERVISORY RESPONSIBILITIES
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
BASIC EDUCATION AND EXPERIENCE REQUIREMENTS
Licensed Registered Nurse (RN) in the state of practice and at least 2 years of experience in the health care industry.
BASIC QUALIFICATIONS
Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
Able to plan, organize and make presentations
TRAVEL REQUIREMENTS
Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
PREFERRED QUALIFICATIONS
Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships
Jan 22, 2020
The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.
JOB RESPONSIBILITIES
Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
Reviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
Serves as a point of contact, coordination, and communication with other providers.
Makes arrangements for any special medical supplies or appliances to be available.
SUPERVISORY RESPONSIBILITIES
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
BASIC EDUCATION AND EXPERIENCE REQUIREMENTS
Licensed Registered Nurse (RN) in the state of practice and at least 2 years of experience in the health care industry.
BASIC QUALIFICATIONS
Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
Able to plan, organize and make presentations
TRAVEL REQUIREMENTS
Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
PREFERRED QUALIFICATIONS
Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships
Act as a program resource for local Account Executives and CMC staff. Responsible for all sales and marketing efforts in a specified territory and for growing top line revenue and margin of assigned therapy. Implement territory sales activities and is responsible for achieving sales objectives. Manages the sales process that ultimately results in customer commitment to Option Care.
Job Responsibilities:
Accounts include physicians, academic institutions, hospitals, manufacturers, disease foundations and associations, and payers within the assigned territory.
Develops and implements sales strategies for assigned territory.
Creates a territory sales plan and regularly assesses progress on opportunities.
Prioritizes accounts based on total potential, current referrals, likely profitability, service needs, and probability of success.
Plans activities and account routing to ensure sufficient coverage of all key customers.
Creates and updates short-and long-term account plans; utilizes to guide actions.
Identifies key customer decision makers and builds relationships to gain access to all decision makers.
Assesses and documents the competitive landscape within the account (e.g. pre-existing competitor relationships, presence of clinical liaison, etc.).
Sets account objectives and establishes plans for achieving objectives.
Tracks / records call activity and progress on referral opportunities.
Leverages internal sources (e.g. sales volume data) to identify high potential customers. Leverages external sources (e.g. third party data) to identify high potential customers. Uses all available information to understand customer needs and to identify opportunities.
Conveys and reinforces elements of the value proposition appropriate for each account and decision maker.
Adjusts messaging based on customer relationship life-cycle (e.g. potential new account vs. long-standing, loyal referral source).
Quantifies value in financial / economic terms to appropriate stakeholders.
Uses appropriate marketing materials and tools to convey consistent messaging across the organization.
Obtains a complete understanding of customer needs before offering a solution.
Leverages resources within the WIRS sales and operations organizations—including GMs, first line managers, clinical staff, and other sales roles—to assist in addressing customer issues.
Ensures accounts are effectively managed. Initiates and participates in marketing clinical program services to accounts.
Attends and presents at external customer meetings and internal meetings with other company functions as necessary to aid business development.
Supervisory Responsibilities
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
Basic Education and/or Experience Requirements
Bachelor’s degree and at least 4 years of pharmaceutical of healthcare sales experience.
Basic Qualifications
Experience applying Sales and Marketing principles and methods for showing, promoting, and selling products and services.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience developing and delivering presentations to various audience levels within an organization.
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving object
Travel Requirements
Travel at least 75% of the time for business purposes (within state and out of state).
Preferred Qualifications
Clinical bachelor’s degree.
Infusion or related healthcare sales experience.
Managed Care sales experience with a focus on contracting and sales pull-through.
Experience selling to, and maintaining, physician office-based accounts.
Experience applying Sales and Marketing principles and methods for showing, promoting, and selling products and services.
Jan 22, 2020
Act as a program resource for local Account Executives and CMC staff. Responsible for all sales and marketing efforts in a specified territory and for growing top line revenue and margin of assigned therapy. Implement territory sales activities and is responsible for achieving sales objectives. Manages the sales process that ultimately results in customer commitment to Option Care.
Job Responsibilities:
Accounts include physicians, academic institutions, hospitals, manufacturers, disease foundations and associations, and payers within the assigned territory.
Develops and implements sales strategies for assigned territory.
Creates a territory sales plan and regularly assesses progress on opportunities.
Prioritizes accounts based on total potential, current referrals, likely profitability, service needs, and probability of success.
Plans activities and account routing to ensure sufficient coverage of all key customers.
Creates and updates short-and long-term account plans; utilizes to guide actions.
Identifies key customer decision makers and builds relationships to gain access to all decision makers.
Assesses and documents the competitive landscape within the account (e.g. pre-existing competitor relationships, presence of clinical liaison, etc.).
Sets account objectives and establishes plans for achieving objectives.
Tracks / records call activity and progress on referral opportunities.
Leverages internal sources (e.g. sales volume data) to identify high potential customers. Leverages external sources (e.g. third party data) to identify high potential customers. Uses all available information to understand customer needs and to identify opportunities.
Conveys and reinforces elements of the value proposition appropriate for each account and decision maker.
Adjusts messaging based on customer relationship life-cycle (e.g. potential new account vs. long-standing, loyal referral source).
Quantifies value in financial / economic terms to appropriate stakeholders.
Uses appropriate marketing materials and tools to convey consistent messaging across the organization.
Obtains a complete understanding of customer needs before offering a solution.
Leverages resources within the WIRS sales and operations organizations—including GMs, first line managers, clinical staff, and other sales roles—to assist in addressing customer issues.
Ensures accounts are effectively managed. Initiates and participates in marketing clinical program services to accounts.
Attends and presents at external customer meetings and internal meetings with other company functions as necessary to aid business development.
Supervisory Responsibilities
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
Basic Education and/or Experience Requirements
Bachelor’s degree and at least 4 years of pharmaceutical of healthcare sales experience.
Basic Qualifications
Experience applying Sales and Marketing principles and methods for showing, promoting, and selling products and services.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience developing and delivering presentations to various audience levels within an organization.
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving object
Travel Requirements
Travel at least 75% of the time for business purposes (within state and out of state).
Preferred Qualifications
Clinical bachelor’s degree.
Infusion or related healthcare sales experience.
Managed Care sales experience with a focus on contracting and sales pull-through.
Experience selling to, and maintaining, physician office-based accounts.
Experience applying Sales and Marketing principles and methods for showing, promoting, and selling products and services.
The Therapeutic Specialist is responsible for driving product sales through strong, value added relationships with customers. They also provide consultative solutions and services to existing and new customers for achieving assigned sales targets and profitable growth
Essential Functions
Territory / Account Management: Achieve assigned sales objective for the territory. Organize his/her territory / account to maximize sales impact. Review and analyze market data for developing and implementing business plans that focus on selling to targeted customer segments / business channels. Utilize given tools & technologies (sales automation system) to maximize sales effectiveness
Budget Management: Operate within the assigned expense budget. Complete administrative requirements including timely reporting, budget management, log-ins etc.
Customer Management: Execute calls on Sunovion customers to provide accurate product information and ensure availability of Sunovion products in the territory. Use skills and tools to understand customer needs and adjust sales approach accordingly. Build strong business relationships with prospective and current Sunovion customers
Partnerships: Partner with internal and external constituents to maximize customer satisfaction and drive profitable growth and sales targets
Self-Development: Complete all required training courses and continually update knowledge on product / disease state and pharmaceutical environment
Compliance Management: Comply with all legal and regulatory compliance requirements established by Sunovion and govern the sale and promotion of its pharmaceutical products
Minimum Education, Experience, Knowledge and Skills Required
Bachelors Degree required (life sciences preferred)
2+ years of pharmaceutical sales experience required, including account management, and demonstrated mastery of product and disease state knowledge.
Requirements for eligibility include, but are not limited to:
Significant customer (Psychiatrist) knowledge and understand the business channels and the business needs of each target within their defined territory.
Significant knowledge of CNS market, specifically Atypical Antipsychotics a plus.
Candidates must demonstrate a consistent track record of strong sales performance, with product launch experience preferred.
The candidate must be able to facilitate and lead relevant discussions on the clinical and economic benefits of promoted products and work closely with Sales, Marketing, Managed Markets and Leadership to present consistent data to the customer.
The candidate must also possess advanced account management skills including but not limited to: leadership, communication, negotiation and influence.
Candidates must provide two most immediate years of documented sales performance and two years of annual reviews.
The candidate must also possess high-level business acumen that would lead to ability to thrive in a single accountability sales model.
Demonstrated ability to analyze complex data to develop strategic and actionable business plans to deliver sales results.
Strong communication skills - written and verbal.
Proficient knowledge and understanding of the payer landscape including commercial, Medicaid, and Medicare.
Strong negotiating skills
Candidates must have excellent presentation & organizational skills and be proficient with a PC (PowerPoint, Word, Excel and sales force automation systems).
Extensive Travel within territory may be required, which may include both car and overnight air travel depending upon territory.
Some national travel to corporate headquarters, training and sales meetings may also be required on a periodic basis.
Work hours may include meetings scheduled outside of normal working hours.
Other requirements
Valid Driver's License
Confidential Data : All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential.
Compliance :Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sunovion are carried out with the "best" industry practices and the highest ethical standards.
Mental/Physical Requirements : Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.
Jan 21, 2020
The Therapeutic Specialist is responsible for driving product sales through strong, value added relationships with customers. They also provide consultative solutions and services to existing and new customers for achieving assigned sales targets and profitable growth
Essential Functions
Territory / Account Management: Achieve assigned sales objective for the territory. Organize his/her territory / account to maximize sales impact. Review and analyze market data for developing and implementing business plans that focus on selling to targeted customer segments / business channels. Utilize given tools & technologies (sales automation system) to maximize sales effectiveness
Budget Management: Operate within the assigned expense budget. Complete administrative requirements including timely reporting, budget management, log-ins etc.
Customer Management: Execute calls on Sunovion customers to provide accurate product information and ensure availability of Sunovion products in the territory. Use skills and tools to understand customer needs and adjust sales approach accordingly. Build strong business relationships with prospective and current Sunovion customers
Partnerships: Partner with internal and external constituents to maximize customer satisfaction and drive profitable growth and sales targets
Self-Development: Complete all required training courses and continually update knowledge on product / disease state and pharmaceutical environment
Compliance Management: Comply with all legal and regulatory compliance requirements established by Sunovion and govern the sale and promotion of its pharmaceutical products
Minimum Education, Experience, Knowledge and Skills Required
Bachelors Degree required (life sciences preferred)
2+ years of pharmaceutical sales experience required, including account management, and demonstrated mastery of product and disease state knowledge.
Requirements for eligibility include, but are not limited to:
Significant customer (Psychiatrist) knowledge and understand the business channels and the business needs of each target within their defined territory.
Significant knowledge of CNS market, specifically Atypical Antipsychotics a plus.
Candidates must demonstrate a consistent track record of strong sales performance, with product launch experience preferred.
The candidate must be able to facilitate and lead relevant discussions on the clinical and economic benefits of promoted products and work closely with Sales, Marketing, Managed Markets and Leadership to present consistent data to the customer.
The candidate must also possess advanced account management skills including but not limited to: leadership, communication, negotiation and influence.
Candidates must provide two most immediate years of documented sales performance and two years of annual reviews.
The candidate must also possess high-level business acumen that would lead to ability to thrive in a single accountability sales model.
Demonstrated ability to analyze complex data to develop strategic and actionable business plans to deliver sales results.
Strong communication skills - written and verbal.
Proficient knowledge and understanding of the payer landscape including commercial, Medicaid, and Medicare.
Strong negotiating skills
Candidates must have excellent presentation & organizational skills and be proficient with a PC (PowerPoint, Word, Excel and sales force automation systems).
Extensive Travel within territory may be required, which may include both car and overnight air travel depending upon territory.
Some national travel to corporate headquarters, training and sales meetings may also be required on a periodic basis.
Work hours may include meetings scheduled outside of normal working hours.
Other requirements
Valid Driver's License
Confidential Data : All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential.
Compliance :Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sunovion are carried out with the "best" industry practices and the highest ethical standards.
Mental/Physical Requirements : Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.
· Promote customer satisfaction through appropriate interaction and responsiveness to customer needs.
· Builds rapport with donors to ensure overall customer satisfaction with the center to support long term donation.
· Selection of suitable plasmapheresis donors by performing physical examinations and taking medical histories on all donors through the use of FDA approved Standard Operating Procedure (SOP) Manual, current State and Federal guidelines, OSHA, CLIA, CGMP, all internal company procedures and personal education and experience.
· Responsible for donor awareness to potential hazards .
· Administration of donor consent form.
· Provides Donor education on trends identified regarding general health assessment completed at the Center.
· Provides counseling to Donors regarding unacceptable test results.
· Evaluates and manages donor injuries and adverse events.
· Performs evaluations of any history of illness or medications to ensure continued donor suitability.
· Ensures Donor medical information is complete and accurate prior to donation.
· Review of donor screening test to ensure eligibility of continued donation.
· Assists in employee training and coaching regarding medical SOPs as necessary.
· Assists with the administration of employee Hepatitis Vaccine program.
· Maintain supplies necessary to perform job duties.
· Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors.
· Ensures Donor and Staff confidentiality.
· Reports all unsafe situations or conditions to Center Management.
· Perform other duties as required.
Job Requirements
· Educated and currently certified/licensed in the state of employment and according to state requirements as an Advanced Emergency Medical Technician (or equivalent) , Licensed Practical Nurse, Licensed Vocation Nurse, Paramedic or Registered Nurse, Nurse Practitioners or Physician Assistant.
· Current CPR certification required.
· Requires 6 months of related experience providing medical care and assessing patients. Plasma or whole blood experience preferred.
Attributes:
Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while performing functions in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear. Work is performed both standing and sitting for up to 2 to 4 hours per day each. The position does require bending and twisting of neck up from 1 to 2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement; may squat, crouch or sit on one's heels on rare occasion. Occasionally walks, bends and twists at waist. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Works independently and within guidance of oral or written instructions. Performs a wide range of tasks as dictated by variable demands and changing conditions. Relates sensitive information to diverse groups.
Jan 15, 2020
· Promote customer satisfaction through appropriate interaction and responsiveness to customer needs.
· Builds rapport with donors to ensure overall customer satisfaction with the center to support long term donation.
· Selection of suitable plasmapheresis donors by performing physical examinations and taking medical histories on all donors through the use of FDA approved Standard Operating Procedure (SOP) Manual, current State and Federal guidelines, OSHA, CLIA, CGMP, all internal company procedures and personal education and experience.
· Responsible for donor awareness to potential hazards .
· Administration of donor consent form.
· Provides Donor education on trends identified regarding general health assessment completed at the Center.
· Provides counseling to Donors regarding unacceptable test results.
· Evaluates and manages donor injuries and adverse events.
· Performs evaluations of any history of illness or medications to ensure continued donor suitability.
· Ensures Donor medical information is complete and accurate prior to donation.
· Review of donor screening test to ensure eligibility of continued donation.
· Assists in employee training and coaching regarding medical SOPs as necessary.
· Assists with the administration of employee Hepatitis Vaccine program.
· Maintain supplies necessary to perform job duties.
· Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors.
· Ensures Donor and Staff confidentiality.
· Reports all unsafe situations or conditions to Center Management.
· Perform other duties as required.
Job Requirements
· Educated and currently certified/licensed in the state of employment and according to state requirements as an Advanced Emergency Medical Technician (or equivalent) , Licensed Practical Nurse, Licensed Vocation Nurse, Paramedic or Registered Nurse, Nurse Practitioners or Physician Assistant.
· Current CPR certification required.
· Requires 6 months of related experience providing medical care and assessing patients. Plasma or whole blood experience preferred.
Attributes:
Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while performing functions in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear. Work is performed both standing and sitting for up to 2 to 4 hours per day each. The position does require bending and twisting of neck up from 1 to 2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement; may squat, crouch or sit on one's heels on rare occasion. Occasionally walks, bends and twists at waist. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Works independently and within guidance of oral or written instructions. Performs a wide range of tasks as dictated by variable demands and changing conditions. Relates sensitive information to diverse groups.
As a Plasma Center Manager or Assistant Manager , you will adapt to a fast-paced and deadline-driven environment, learn about daily management, oversee the Grifols Plasma Operations donor center, supervise operations and quality control, and ensure compliance with all applicable policies and regulations. You will have a high position of leadership and responsibility.
Through Grifols you will gain an understanding of safety, accuracy, community representation, strategic direction and planning, and more. You will teach and inspire by encouraging team members to grow their skills and become more efficient, effective, and professional in their respective roles.
REQUIREMENTS:
Education: Bachelor's degree or equivalent, preferably in Management, Business, Nursing, Finance, or science related field (unless waived by Senior Leadership).
Experience: Typically requires a minimum of 2-5 years of hands-on management experience within medical, fast food, retail, or service related industries. Prior management experience, preferably supervising groups or multiple employees within a fast paced environment. Experience in a medical and/or cGMP regulated environment preferred. Experience with plasma or whole blood preferred.
Equivalency: Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level typically requires an Associate’s degree plus 2 years of experience, an equivalent could include 4 years of experience or a Bachelor's degree.
Must be willing to undergo a 6-month leadership course at the Grifols Plasmapheresis Academy.
Must be open to travel out-of-state for training and possible relocation after completion of training.
Knowledge, Skills and Abilities: Exceptional interpersonal and communications skills including public speaking. Strong time management skills with the ability to manage multiple competing priorities. Must be able to read, write, and speak English. Computer literacy: Work Processing , database software and spreadsheet programs, proficiency with email and Internet applications.
Jan 15, 2020
As a Plasma Center Manager or Assistant Manager , you will adapt to a fast-paced and deadline-driven environment, learn about daily management, oversee the Grifols Plasma Operations donor center, supervise operations and quality control, and ensure compliance with all applicable policies and regulations. You will have a high position of leadership and responsibility.
Through Grifols you will gain an understanding of safety, accuracy, community representation, strategic direction and planning, and more. You will teach and inspire by encouraging team members to grow their skills and become more efficient, effective, and professional in their respective roles.
REQUIREMENTS:
Education: Bachelor's degree or equivalent, preferably in Management, Business, Nursing, Finance, or science related field (unless waived by Senior Leadership).
Experience: Typically requires a minimum of 2-5 years of hands-on management experience within medical, fast food, retail, or service related industries. Prior management experience, preferably supervising groups or multiple employees within a fast paced environment. Experience in a medical and/or cGMP regulated environment preferred. Experience with plasma or whole blood preferred.
Equivalency: Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level typically requires an Associate’s degree plus 2 years of experience, an equivalent could include 4 years of experience or a Bachelor's degree.
Must be willing to undergo a 6-month leadership course at the Grifols Plasmapheresis Academy.
Must be open to travel out-of-state for training and possible relocation after completion of training.
Knowledge, Skills and Abilities: Exceptional interpersonal and communications skills including public speaking. Strong time management skills with the ability to manage multiple competing priorities. Must be able to read, write, and speak English. Computer literacy: Work Processing , database software and spreadsheet programs, proficiency with email and Internet applications.
As a Plasma Center Manager or Assistant Manager , you will adapt to a fast-paced and deadline-driven environment, learn about daily management, oversee the Grifols Plasma Operations donor center, supervise operations and quality control, and ensure compliance with all applicable policies and regulations. You will have a high position of leadership and responsibility.
Through Grifols you will gain an understanding of safety, accuracy, community representation, strategic direction and planning, and more. You will teach and inspire by encouraging team members to grow their skills and become more efficient, effective, and professional in their respective roles.
REQUIREMENTS:
Education: Bachelor's degree or equivalent, preferably in Management, Business, Nursing, Finance, or science related field (unless waived by Senior Leadership).
Experience: Typically requires a minimum of 2-5 years of hands-on management experience within medical, fast food, retail, or service related industries. Prior management experience, preferably supervising groups or multiple employees within a fast paced environment. Experience in a medical and/or cGMP regulated environment preferred. Experience with plasma or whole blood preferred.
Equivalency: Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level typically requires an Associate’s degree plus 2 years of experience, an equivalent could include 4 years of experience or a Bachelor's degree.
Must be willing to undergo a 6-month leadership course at the Grifols Plasmapheresis Academy.
Must be open to travel out-of-state for training and possible relocation after completion of training.
Knowledge, Skills and Abilities: Exceptional interpersonal and communications skills including public speaking. Strong time management skills with the ability to manage multiple competing priorities. Must be able to read, write, and speak English. Computer literacy: Work Processing , database software and spreadsheet programs, proficiency with email and Internet applications.
Jan 15, 2020
As a Plasma Center Manager or Assistant Manager , you will adapt to a fast-paced and deadline-driven environment, learn about daily management, oversee the Grifols Plasma Operations donor center, supervise operations and quality control, and ensure compliance with all applicable policies and regulations. You will have a high position of leadership and responsibility.
Through Grifols you will gain an understanding of safety, accuracy, community representation, strategic direction and planning, and more. You will teach and inspire by encouraging team members to grow their skills and become more efficient, effective, and professional in their respective roles.
REQUIREMENTS:
Education: Bachelor's degree or equivalent, preferably in Management, Business, Nursing, Finance, or science related field (unless waived by Senior Leadership).
Experience: Typically requires a minimum of 2-5 years of hands-on management experience within medical, fast food, retail, or service related industries. Prior management experience, preferably supervising groups or multiple employees within a fast paced environment. Experience in a medical and/or cGMP regulated environment preferred. Experience with plasma or whole blood preferred.
Equivalency: Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level typically requires an Associate’s degree plus 2 years of experience, an equivalent could include 4 years of experience or a Bachelor's degree.
Must be willing to undergo a 6-month leadership course at the Grifols Plasmapheresis Academy.
Must be open to travel out-of-state for training and possible relocation after completion of training.
Knowledge, Skills and Abilities: Exceptional interpersonal and communications skills including public speaking. Strong time management skills with the ability to manage multiple competing priorities. Must be able to read, write, and speak English. Computer literacy: Work Processing , database software and spreadsheet programs, proficiency with email and Internet applications.
Around the world, our employees are united by our mission to save and sustain lives. Together, we create a culture that encourages colleagues to pursue rewarding careers -- where everyone has the opportunity to do meaningful work as a part of a team they respect, in an environment that values each person’s contributions. We’re happy you’re interested in continuing your career journey with Baxter.
We believe every person deserves a chance for a healthy life, free from illness and full of possibility. We see a world full of healing, with viable care options available to those with limited choices today. We envision new ways of providing physicians, pharmacists and nurses with technologies that not only treat chronic diseases, but also work to prevent them. We’re looking for team members who are motivated to learn, grow and innovate, while making a meaningful difference for millions of people around the world.
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Jan 14, 2020
Around the world, our employees are united by our mission to save and sustain lives. Together, we create a culture that encourages colleagues to pursue rewarding careers -- where everyone has the opportunity to do meaningful work as a part of a team they respect, in an environment that values each person’s contributions. We’re happy you’re interested in continuing your career journey with Baxter.
We believe every person deserves a chance for a healthy life, free from illness and full of possibility. We see a world full of healing, with viable care options available to those with limited choices today. We envision new ways of providing physicians, pharmacists and nurses with technologies that not only treat chronic diseases, but also work to prevent them. We’re looking for team members who are motivated to learn, grow and innovate, while making a meaningful difference for millions of people around the world.
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
The Area Business Manager (ABM) is responsible for engaging customers within an assigned geography and presenting clinically focused selling message to create and grow revenue and to consistently deliver product goals. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity strictly following all Sanofi Genzyme US policies and in compliance with all policies and procedures governing the promotion of pharmaceutical/biological products in the US.
Engage customers within assigned geographical territory and deliver clinically focused message to introduce, launch, grow brand-share and revenue, and to consistently deliver on product goals.
Partner with multiple collaboration stakeholders: Regeneron Sales Professional counterpart, Reimbursement and Access Specialists, and Clinical brand and corporate objectives in assigned territory Develop strategy and execute tactics within key accounts in the therapeutic area to generate product utilization.
Develop strong working relationships with experts and all additional specialists in assigned geography as well as nurses, office staff and other important health care personnel and key patient advocacy support groups as directed.
Coordinate with other field specialists such as Regional Science Liaisons, Field Account Specialists, Account Management and Nurse Educators in their territory to ensure optimal account success.
Coordinate and communicate with other field-based and home office personnel teams to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within their assigned geography.
Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).
Provide site level in-service training as required by account.
Plan, organize, and sponsor local promotional speakers programs and activities.
Effectively executes short and long term strategic plans.
Maximize budget allocated to the geographic territory assigned to support execution of strategies and tactics developed to generate and grow the business.
Drive results by identifying key opportunities and developing strategic plans to enhance and grow territory business.
Own business opportunities within respective geographic area, which includes coordination and calling upon large group practices and other key targets to drive overall product results.
Establish relationship with thought leaders in assigned territory. Primary objective is to drive industry leading customer value.
Lead cross-functional teams in the implementation of Sanofi US programs and brand specific strategies in assigned geography.
Allocate resources in accordance with business opportunities.
Basic Qualifications
Bachelor’s degree from an accredited four-year college or university
5+ years of biologic experience (pharmaceutical, biotech or medical device) sales experience, with 2+ years RA or Rheumatology strongly experience
Demonstrated ability to learn and apply technical and scientific product-related information
Ability to travel to meetings/trainings/programs as necessary - additional travel may be required within the assigned territory
Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines
Ability to operate as a “team player” in cooperation with collaboration partners and internal colleagues to reach common goals
Valid Driver’s License
Preferred Qualifications
2 years selling sub-cutaneous self-injectable (or office administered IV) biologics for Rheumatology or other Immunology disorders such as, Psoriasis, Multiple Sclerosis , Crohn’s Disease or Ulcerative Colitis and others strongly preferred.
Demonstrate advanced clinically-based selling skills
Results oriented with a proven track record of success with product launches
Experience with in-servicing and training office staff, nurses and office managers
Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends
Jan 14, 2020
The Area Business Manager (ABM) is responsible for engaging customers within an assigned geography and presenting clinically focused selling message to create and grow revenue and to consistently deliver product goals. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity strictly following all Sanofi Genzyme US policies and in compliance with all policies and procedures governing the promotion of pharmaceutical/biological products in the US.
Engage customers within assigned geographical territory and deliver clinically focused message to introduce, launch, grow brand-share and revenue, and to consistently deliver on product goals.
Partner with multiple collaboration stakeholders: Regeneron Sales Professional counterpart, Reimbursement and Access Specialists, and Clinical brand and corporate objectives in assigned territory Develop strategy and execute tactics within key accounts in the therapeutic area to generate product utilization.
Develop strong working relationships with experts and all additional specialists in assigned geography as well as nurses, office staff and other important health care personnel and key patient advocacy support groups as directed.
Coordinate with other field specialists such as Regional Science Liaisons, Field Account Specialists, Account Management and Nurse Educators in their territory to ensure optimal account success.
Coordinate and communicate with other field-based and home office personnel teams to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within their assigned geography.
Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).
Provide site level in-service training as required by account.
Plan, organize, and sponsor local promotional speakers programs and activities.
Effectively executes short and long term strategic plans.
Maximize budget allocated to the geographic territory assigned to support execution of strategies and tactics developed to generate and grow the business.
Drive results by identifying key opportunities and developing strategic plans to enhance and grow territory business.
Own business opportunities within respective geographic area, which includes coordination and calling upon large group practices and other key targets to drive overall product results.
Establish relationship with thought leaders in assigned territory. Primary objective is to drive industry leading customer value.
Lead cross-functional teams in the implementation of Sanofi US programs and brand specific strategies in assigned geography.
Allocate resources in accordance with business opportunities.
Basic Qualifications
Bachelor’s degree from an accredited four-year college or university
5+ years of biologic experience (pharmaceutical, biotech or medical device) sales experience, with 2+ years RA or Rheumatology strongly experience
Demonstrated ability to learn and apply technical and scientific product-related information
Ability to travel to meetings/trainings/programs as necessary - additional travel may be required within the assigned territory
Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines
Ability to operate as a “team player” in cooperation with collaboration partners and internal colleagues to reach common goals
Valid Driver’s License
Preferred Qualifications
2 years selling sub-cutaneous self-injectable (or office administered IV) biologics for Rheumatology or other Immunology disorders such as, Psoriasis, Multiple Sclerosis , Crohn’s Disease or Ulcerative Colitis and others strongly preferred.
Demonstrate advanced clinically-based selling skills
Results oriented with a proven track record of success with product launches
Experience with in-servicing and training office staff, nurses and office managers
Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends
The Area Business Manager (ABM) is responsible for engaging customers within an assigned geography and presenting clinically focused selling message to create and grow revenue and to consistently deliver product goals. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity strictly following all Sanofi Genzyme US policies and in compliance with all policies and procedures governing the promotion of pharmaceutical/biological products in the US.
Engage customers within assigned geographical territory and deliver clinically focused message to introduce, launch, grow brand-share and revenue, and to consistently deliver on product goals.
Partner with multiple collaboration stakeholders: Regeneron Sales Professional counterpart, Reimbursement and Access Specialists, and Clinical brand and corporate objectives in assigned territory Develop strategy and execute tactics within key accounts in the therapeutic area to generate product utilization.
Develop strong working relationships with experts and all additional specialists in assigned geography as well as nurses, office staff and other important health care personnel and key patient advocacy support groups as directed.
Coordinate with other field specialists such as Regional Science Liaisons, Field Account Specialists, Account Management and Nurse Educators in their territory to ensure optimal account success.
Coordinate and communicate with other field-based and home office personnel teams to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within their assigned geography.
Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).
Provide site level in-service training as required by account.
Plan, organize, and sponsor local promotional speakers programs and activities.
Effectively executes short and long term strategic plans.
Maximize budget allocated to the geographic territory assigned to support execution of strategies and tactics developed to generate and grow the business.
Drive results by identifying key opportunities and developing strategic plans to enhance and grow territory business.
Own business opportunities within respective geographic area, which includes coordination and calling upon large group practices and other key targets to drive overall product results.
Establish relationship with thought leaders in assigned territory. Primary objective is to drive industry leading customer value.
Lead cross-functional teams in the implementation of Sanofi US programs and brand specific strategies in assigned geography.
Allocate resources in accordance with business opportunities.
Basic Qualifications
Bachelor’s degree from an accredited four-year college or university
5+ years of biologic experience (pharmaceutical, biotech or medical device) sales experience, with 2+ years RA or Rheumatology strongly experience
Demonstrated ability to learn and apply technical and scientific product-related information
Ability to travel to meetings/trainings/programs as necessary - additional travel may be required within the assigned territory
Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines
Ability to operate as a “team player” in cooperation with collaboration partners and internal colleagues to reach common goals
Valid Driver’s License
Preferred Qualifications
2 years selling sub-cutaneous self-injectable (or office administered IV) biologics for Rheumatology or other Immunology disorders such as, Psoriasis, Multiple Sclerosis , Crohn’s Disease or Ulcerative Colitis and others strongly preferred.
Demonstrate advanced clinically-based selling skills
Results oriented with a proven track record of success with product launches
Experience with in-servicing and training office staff, nurses and office managers
Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends
Jan 14, 2020
The Area Business Manager (ABM) is responsible for engaging customers within an assigned geography and presenting clinically focused selling message to create and grow revenue and to consistently deliver product goals. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity strictly following all Sanofi Genzyme US policies and in compliance with all policies and procedures governing the promotion of pharmaceutical/biological products in the US.
Engage customers within assigned geographical territory and deliver clinically focused message to introduce, launch, grow brand-share and revenue, and to consistently deliver on product goals.
Partner with multiple collaboration stakeholders: Regeneron Sales Professional counterpart, Reimbursement and Access Specialists, and Clinical brand and corporate objectives in assigned territory Develop strategy and execute tactics within key accounts in the therapeutic area to generate product utilization.
Develop strong working relationships with experts and all additional specialists in assigned geography as well as nurses, office staff and other important health care personnel and key patient advocacy support groups as directed.
Coordinate with other field specialists such as Regional Science Liaisons, Field Account Specialists, Account Management and Nurse Educators in their territory to ensure optimal account success.
Coordinate and communicate with other field-based and home office personnel teams to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within their assigned geography.
Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).
Provide site level in-service training as required by account.
Plan, organize, and sponsor local promotional speakers programs and activities.
Effectively executes short and long term strategic plans.
Maximize budget allocated to the geographic territory assigned to support execution of strategies and tactics developed to generate and grow the business.
Drive results by identifying key opportunities and developing strategic plans to enhance and grow territory business.
Own business opportunities within respective geographic area, which includes coordination and calling upon large group practices and other key targets to drive overall product results.
Establish relationship with thought leaders in assigned territory. Primary objective is to drive industry leading customer value.
Lead cross-functional teams in the implementation of Sanofi US programs and brand specific strategies in assigned geography.
Allocate resources in accordance with business opportunities.
Basic Qualifications
Bachelor’s degree from an accredited four-year college or university
5+ years of biologic experience (pharmaceutical, biotech or medical device) sales experience, with 2+ years RA or Rheumatology strongly experience
Demonstrated ability to learn and apply technical and scientific product-related information
Ability to travel to meetings/trainings/programs as necessary - additional travel may be required within the assigned territory
Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines
Ability to operate as a “team player” in cooperation with collaboration partners and internal colleagues to reach common goals
Valid Driver’s License
Preferred Qualifications
2 years selling sub-cutaneous self-injectable (or office administered IV) biologics for Rheumatology or other Immunology disorders such as, Psoriasis, Multiple Sclerosis , Crohn’s Disease or Ulcerative Colitis and others strongly preferred.
Demonstrate advanced clinically-based selling skills
Results oriented with a proven track record of success with product launches
Experience with in-servicing and training office staff, nurses and office managers
Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends
We are a diverse and fast growing pharmaceutical company that is committed to focusing on patient health while delivering consistently high performance. Our Pharmaceutical Sales Rep team provides the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit. These values help our Pharmaceutical Sales Representatives set goals based on our organization’s potential and what we hope it will become.
We are looking for a consistent and driven high performance with proven selling skills to join its innovative and skilled Pharmaceutical Sales Rep organization.Each Pharmaceutical Sales Rep will be responsible for establishing, promoting and maintaining a high level of sales.
Our Pharmaceutical Sales Representative responsibilities:
Promote and sell products to current and potential customers within a defined geography.
Develop, analyze, prioritize and execute in order to execute territory plans to achieve business results through compliant means.
Uses functional and technical knowledge of pharmacology products, healthcare, pharmaceutical market places, managed care, and customer markets to meet or exceed customer needs. Understand and execute sales territory management and customer development.
Establish and maintain excellent communications and sound working relationships with physicians and healthcare providers.
Actively participate in scheduled Company sales meetings, district and regional conference calls and other business meetings.
Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters.
Other related duties as required.
The Pharmaceutical Sales Rep opening qualifications:
Have some sales abilities or sales experience in quota driven role
Some education or knowledge of pharmaceutical and healthcare products
Demonstration of sustained, high performance in current position and strong aptitude for learning
High sense of urgency in particular with regards to customer service orientation
Strong business acumen and ability to understand market opportunities
Must be able to acquire all industry certifications and/or credentials
Strong knowledge of the business and market in the assigned territory is preferred
Completion of some entry Pharmaceutical Sales training or industry education
Ability to thrive in a highly driven culture that is performance based, fast paced, and results oriented
Must maintain a high degree of integrity and be highly ethical at all times
Interviews are being conducting right away. Please apply for this opportunity immediately. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people.
EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
Jan 13, 2020
Full time
We are a diverse and fast growing pharmaceutical company that is committed to focusing on patient health while delivering consistently high performance. Our Pharmaceutical Sales Rep team provides the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit. These values help our Pharmaceutical Sales Representatives set goals based on our organization’s potential and what we hope it will become.
We are looking for a consistent and driven high performance with proven selling skills to join its innovative and skilled Pharmaceutical Sales Rep organization.Each Pharmaceutical Sales Rep will be responsible for establishing, promoting and maintaining a high level of sales.
Our Pharmaceutical Sales Representative responsibilities:
Promote and sell products to current and potential customers within a defined geography.
Develop, analyze, prioritize and execute in order to execute territory plans to achieve business results through compliant means.
Uses functional and technical knowledge of pharmacology products, healthcare, pharmaceutical market places, managed care, and customer markets to meet or exceed customer needs. Understand and execute sales territory management and customer development.
Establish and maintain excellent communications and sound working relationships with physicians and healthcare providers.
Actively participate in scheduled Company sales meetings, district and regional conference calls and other business meetings.
Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters.
Other related duties as required.
The Pharmaceutical Sales Rep opening qualifications:
Have some sales abilities or sales experience in quota driven role
Some education or knowledge of pharmaceutical and healthcare products
Demonstration of sustained, high performance in current position and strong aptitude for learning
High sense of urgency in particular with regards to customer service orientation
Strong business acumen and ability to understand market opportunities
Must be able to acquire all industry certifications and/or credentials
Strong knowledge of the business and market in the assigned territory is preferred
Completion of some entry Pharmaceutical Sales training or industry education
Ability to thrive in a highly driven culture that is performance based, fast paced, and results oriented
Must maintain a high degree of integrity and be highly ethical at all times
Interviews are being conducting right away. Please apply for this opportunity immediately. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people.
EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
Teva Pharmaceutical Industries Ltd.
Lansing, MI, USA
Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas. We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws.
Jan 13, 2020
Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas. We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws.
Provides operational services that focus on the delivery and execution of plasma center services which requires medical licensure or certification or experience in a medical environment. May perform venipuncture and monitor the pheresis process. May evaluate the donor for suitability for automated pheresis procedures.
1. Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center.
2. Either serves as or delegates to another appropriate physician the duties of "laboratory director", "technical consultant", or "clinical consultant" as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
3. Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
4. Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
5. Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communications.
6. Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
7. Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
8. Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
9. Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record
files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
10. Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable.
11. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
12. Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
13. May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
14. Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school
· Must maintain a current and active medical license in the state in which the Center is located
Experience
· One year of residency training as an MD or OD
Additional Comments
· Familiarity with Code of Federal Regulations (CFR) and all relevant procedures in the company Plasma Operating Procedures
Working Conditions
(physical & mental requirements)
· Ability to make decisions which have significant impact on the department’s creditability, operations and services
· Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations
· Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
· Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
· Overnight travel required up to 75% of the time without lengthy lead-time
· Frequent standing and walking
· Fast paced environment with frequent interruptions
Jan 13, 2020
Provides operational services that focus on the delivery and execution of plasma center services which requires medical licensure or certification or experience in a medical environment. May perform venipuncture and monitor the pheresis process. May evaluate the donor for suitability for automated pheresis procedures.
1. Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center.
2. Either serves as or delegates to another appropriate physician the duties of "laboratory director", "technical consultant", or "clinical consultant" as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
3. Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
4. Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
5. Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communications.
6. Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
7. Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
8. Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
9. Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record
files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
10. Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable.
11. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
12. Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
13. May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
14. Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school
· Must maintain a current and active medical license in the state in which the Center is located
Experience
· One year of residency training as an MD or OD
Additional Comments
· Familiarity with Code of Federal Regulations (CFR) and all relevant procedures in the company Plasma Operating Procedures
Working Conditions
(physical & mental requirements)
· Ability to make decisions which have significant impact on the department’s creditability, operations and services
· Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations
· Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
· Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
· Overnight travel required up to 75% of the time without lengthy lead-time
· Frequent standing and walking
· Fast paced environment with frequent interruptions
Responsible for minor maintenance repairs and the clean and orderly appearance of the collection center.
1 Cleans table, chairs, cabinets, counters and appliances located in the employee break room and donor waiting area. 2 Vacuums carpets, dusts furniture and removes trash. 3 Cleans windows and doors at least daily. 4 Performs minor maintenance tasks such as changing light bulbs, replacing ceiling tiles, painting, minor plumbing and carpentry tasks. 5 Monitors the grounds and parking lots around the center and picks up litter as required in these areas. 6 Assists in recycling and repackaging of shipping materials. 7 Inspects and cleans restrooms throughout the day. Replaces paper and soap supplies. Performs minor custodial tasks in area as required. 8 Physically receives supplies from vendors and moves supplies from storage area to released and quarantined areas. 9 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum three (3) months experience as a custodian preferred or equivalent combination of education and experience Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 40 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for minor maintenance repairs and the clean and orderly appearance of the collection center.
1 Cleans table, chairs, cabinets, counters and appliances located in the employee break room and donor waiting area. 2 Vacuums carpets, dusts furniture and removes trash. 3 Cleans windows and doors at least daily. 4 Performs minor maintenance tasks such as changing light bulbs, replacing ceiling tiles, painting, minor plumbing and carpentry tasks. 5 Monitors the grounds and parking lots around the center and picks up litter as required in these areas. 6 Assists in recycling and repackaging of shipping materials. 7 Inspects and cleans restrooms throughout the day. Replaces paper and soap supplies. Performs minor custodial tasks in area as required. 8 Physically receives supplies from vendors and moves supplies from storage area to released and quarantined areas. 9 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum three (3) months experience as a custodian preferred or equivalent combination of education and experience Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 40 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Main Responsibilities
1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information.
12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned.
Education
High school diploma or equivalent required
Experience Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
Must be able to perform basic math calculations
Working Conditions (physical & mental requirements) Ability to understand, remember and apply oral and/or written instructions
Ability to understand and follow basic instructions and guidelines
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Main Responsibilities
1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information.
12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned.
Education
High school diploma or equivalent required
Experience Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
Must be able to perform basic math calculations
Working Conditions (physical & mental requirements) Ability to understand, remember and apply oral and/or written instructions
Ability to understand and follow basic instructions and guidelines
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
1 Promotes positive customer relations with all donors. 2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned.
Education • Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program • If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician
Experience • Minimum of one (1) year experience in a health care environment • Experience in a plasma or whole blood collection center or other regulated environment preferred • Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. • Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
1 Promotes positive customer relations with all donors. 2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned.
Education • Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program • If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician
Experience • Minimum of one (1) year experience in a health care environment • Experience in a plasma or whole blood collection center or other regulated environment preferred • Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. • Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
Main Responsibilities
1. Promotes positive customer relations with all donors. 2. Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3. In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4. Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5. Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6. Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7. Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8. Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of fourmonth required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9. Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10. Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11. Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen.
12. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14. Maintains confidentiality of all personnel, donor and center information. 15. May be cross-trained in other areas to meet the needs of the business. 16. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17. Perform other job-related duties as assigned.
Education Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR
Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state
Experience Minimum of one (1) year experience in a health care environment or one year of clinical experience from a vocational or nursing institution
Experience in a plasma or whole blood collection center or other regulated environment preferred Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.
Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) Ability to make decisions, which have moderate impact on immediate work unit
Ability to understand, remember and apply oral and/or written instructions
Must be able to see and speak with customers and observe equipment operation
Occasionally perform tasks while standing and walking up to 100% of time
Examine and assess the skin and other abnormalities through sight, touch and smell
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
Main Responsibilities
1. Promotes positive customer relations with all donors. 2. Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3. In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4. Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5. Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6. Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7. Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8. Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of fourmonth required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9. Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10. Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11. Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen.
12. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14. Maintains confidentiality of all personnel, donor and center information. 15. May be cross-trained in other areas to meet the needs of the business. 16. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17. Perform other job-related duties as assigned.
Education Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR
Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state
Experience Minimum of one (1) year experience in a health care environment or one year of clinical experience from a vocational or nursing institution
Experience in a plasma or whole blood collection center or other regulated environment preferred Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.
Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) Ability to make decisions, which have moderate impact on immediate work unit
Ability to understand, remember and apply oral and/or written instructions
Must be able to see and speak with customers and observe equipment operation
Occasionally perform tasks while standing and walking up to 100% of time
Examine and assess the skin and other abnormalities through sight, touch and smell
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
