Our Senior Specialty Representatives achieve territory sales by utilizing their background and experience to:
Provide current and comprehensive clinical knowledge of Amgen's products and effectively communicate the clinical and economic benefits of the products to medical professionals
Perform as a sales leader to achieve territory sales by executing and delivering branded sales messages strategies. This includes: delivering branded sales messages, executing planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets
Utilize internal and external relationships to service and manage accounts which includes: ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
Analyze business effectiveness of sales activities and territory analysis, as well as develop territory plans with the District Manager
Have passion for our products and sustain that passion through the entire sales cycle while always building our brand, never losing sight of how we serve patients
Partner with other colleagues to share best practices and be in a state of continuous curiosity and learning to help grow as a Senior Specialty Representative
Leverage passion for disease state awareness, industry, regulatory and competitive changes to deliver agreed results
Basic Qualifications:
Bachelor's Degree and 3 years of sales experience
OR
Associate degree and 6 years of sales experience
OR
High school diploma/GED and 8 years of sales experience
Preferred Qualifications:
Three or more years of sales experience within pharmaceutical, biotech or medical device industry
Product or hospital sales experience in the areas of oncology, nephrology, dermatology, rheumatology, inflammation, cardiology, neurology, endocrinology, hepatology, gastroenterology or infectious diseases; and the diseases and treatments involved with these specialties; experience in gastroenterology is strongly preferred
Experience with buy and bill
Local market knowledge
A Bachelor's degree in Life Sciences or Business Administration
Adaptability with our Core Competencies: Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships.
Oct 17, 2019
Our Senior Specialty Representatives achieve territory sales by utilizing their background and experience to:
Provide current and comprehensive clinical knowledge of Amgen's products and effectively communicate the clinical and economic benefits of the products to medical professionals
Perform as a sales leader to achieve territory sales by executing and delivering branded sales messages strategies. This includes: delivering branded sales messages, executing planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets
Utilize internal and external relationships to service and manage accounts which includes: ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
Analyze business effectiveness of sales activities and territory analysis, as well as develop territory plans with the District Manager
Have passion for our products and sustain that passion through the entire sales cycle while always building our brand, never losing sight of how we serve patients
Partner with other colleagues to share best practices and be in a state of continuous curiosity and learning to help grow as a Senior Specialty Representative
Leverage passion for disease state awareness, industry, regulatory and competitive changes to deliver agreed results
Basic Qualifications:
Bachelor's Degree and 3 years of sales experience
OR
Associate degree and 6 years of sales experience
OR
High school diploma/GED and 8 years of sales experience
Preferred Qualifications:
Three or more years of sales experience within pharmaceutical, biotech or medical device industry
Product or hospital sales experience in the areas of oncology, nephrology, dermatology, rheumatology, inflammation, cardiology, neurology, endocrinology, hepatology, gastroenterology or infectious diseases; and the diseases and treatments involved with these specialties; experience in gastroenterology is strongly preferred
Experience with buy and bill
Local market knowledge
A Bachelor's degree in Life Sciences or Business Administration
Adaptability with our Core Competencies: Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships.
As a home health nurse with Amedisys, you will provide one on one skilled nursing care and treatment to patients in their home using a comprehensive and patient specific care plan, innovative solutions, and a preferred technology for point of care documentation. You will have the opportunity to spend quality time with the patient, in their own home, to promote their health and independence. You will have autonomy in addition to the support and collaboration of a full team of healthcare professionals.
Collaborate with physicians, patients and their families, nurses, therapists, social workers and other members of the patient care team to develop a patient specific care and treatment plan
Cooperatively utilize varied solutions to educate and promote the health and independence of the patient
Assess, monitor, document and report progress of patient's health and condition using required documents, reports and established timelines
Provide supervision and evaluation of aides and licensed practical nurses/licensed vocational nurses
Qualifications
Required:
Current and unencumbered license to practice as a Registered Nurse specific to that state the employee is assigned to work by the Company.
Minimum of one (1) year of experience as a registered nurse
Current CPR certification
Valid Driver’s License and reliable transportation and agency required liability insurance to complete home visits.
Preferred:
Bachelor of Science in Nursing (BSN) degree
Acute care experience as a registered nurse with the adult population in a medical – surgical environment
Previous home health or hospice experience
Oct 15, 2019
As a home health nurse with Amedisys, you will provide one on one skilled nursing care and treatment to patients in their home using a comprehensive and patient specific care plan, innovative solutions, and a preferred technology for point of care documentation. You will have the opportunity to spend quality time with the patient, in their own home, to promote their health and independence. You will have autonomy in addition to the support and collaboration of a full team of healthcare professionals.
Collaborate with physicians, patients and their families, nurses, therapists, social workers and other members of the patient care team to develop a patient specific care and treatment plan
Cooperatively utilize varied solutions to educate and promote the health and independence of the patient
Assess, monitor, document and report progress of patient's health and condition using required documents, reports and established timelines
Provide supervision and evaluation of aides and licensed practical nurses/licensed vocational nurses
Qualifications
Required:
Current and unencumbered license to practice as a Registered Nurse specific to that state the employee is assigned to work by the Company.
Minimum of one (1) year of experience as a registered nurse
Current CPR certification
Valid Driver’s License and reliable transportation and agency required liability insurance to complete home visits.
Preferred:
Bachelor of Science in Nursing (BSN) degree
Acute care experience as a registered nurse with the adult population in a medical – surgical environment
Previous home health or hospice experience
As a psychiatric registered nurse and behavioral health nurse in home health, you have a unique opportunity to p rovide one on one, psychiatric/behavioral health and skilled nursing care and treatment to patients in their home. Your primary work will include collaboration with mental health professionals including psychiatrists and psychologists to create a home care plan supporting an individual and their caregivers coping with dementia, Alzheimer’s, schizophrenia, anxiety, grief, depression and other psychiatric conditions and within the home setting.
• Evaluates and assesses the medical, cognitive, emotional, psychosocial, safety, developmental status, and behavioral health/psychiatric nursing needs of the patient to determine the appropriateness of care and criteria for acceptance to behavioral health/psychiatric home health care.
• Evaluates the patient’s management and compliance with the medical and psychiatric plan of care and communicates closely with the physician, interdisciplinary team, agencies and institutions for continuity of care regarding patient’s progress.
• Acts as a case manager in coordinating care for the behavioral health/psychiatric patient. Regularly reviews treatment planning under the direction of a physician or psychiatrist which includes nursing actions and interventions, goals and discharge summaries.
• Administers IM medications, performs lab draws and specimen collections, and educates patient and caregiver in appropriate medical techniques. Performs other nursing treatment to include medical care in accordance to the plan of care.
Qualifications
Required:
• Current and unencumbered license to practice as a Registered Nurse specific to that state the employee is assigned to work by the Company. • Minimum of one (1) year of clinical experience as a registered nurse • A registered nurse must meet one of the following to meet CMS requirements for psychiatric nursing in the home care setting: a. Master’s degree in psychiatric or mental health nursing b. Bachelor’s degree in nursing with one year recent nursing experience in an active treatment unit in a psychiatric or mental health hospital or outpatient clinic c. Diploma or associate’s degree with two years recent nursing experience in an active treatment unit in a psychiatric or mental health hospital or outpatient clinic. • Current CPR certification • Current driver’s license, agency-required automobile liability insurance, and availability of personal, dependable transportation to conduct home visits.
Preferred:
• National certification in field of expertise (mental health/psychiatric nursing) • Experience as a registered nurse with the adult population in a medical – surgical environment • Previous home health or hospice experience
Oct 15, 2019
As a psychiatric registered nurse and behavioral health nurse in home health, you have a unique opportunity to p rovide one on one, psychiatric/behavioral health and skilled nursing care and treatment to patients in their home. Your primary work will include collaboration with mental health professionals including psychiatrists and psychologists to create a home care plan supporting an individual and their caregivers coping with dementia, Alzheimer’s, schizophrenia, anxiety, grief, depression and other psychiatric conditions and within the home setting.
• Evaluates and assesses the medical, cognitive, emotional, psychosocial, safety, developmental status, and behavioral health/psychiatric nursing needs of the patient to determine the appropriateness of care and criteria for acceptance to behavioral health/psychiatric home health care.
• Evaluates the patient’s management and compliance with the medical and psychiatric plan of care and communicates closely with the physician, interdisciplinary team, agencies and institutions for continuity of care regarding patient’s progress.
• Acts as a case manager in coordinating care for the behavioral health/psychiatric patient. Regularly reviews treatment planning under the direction of a physician or psychiatrist which includes nursing actions and interventions, goals and discharge summaries.
• Administers IM medications, performs lab draws and specimen collections, and educates patient and caregiver in appropriate medical techniques. Performs other nursing treatment to include medical care in accordance to the plan of care.
Qualifications
Required:
• Current and unencumbered license to practice as a Registered Nurse specific to that state the employee is assigned to work by the Company. • Minimum of one (1) year of clinical experience as a registered nurse • A registered nurse must meet one of the following to meet CMS requirements for psychiatric nursing in the home care setting: a. Master’s degree in psychiatric or mental health nursing b. Bachelor’s degree in nursing with one year recent nursing experience in an active treatment unit in a psychiatric or mental health hospital or outpatient clinic c. Diploma or associate’s degree with two years recent nursing experience in an active treatment unit in a psychiatric or mental health hospital or outpatient clinic. • Current CPR certification • Current driver’s license, agency-required automobile liability insurance, and availability of personal, dependable transportation to conduct home visits.
Preferred:
• National certification in field of expertise (mental health/psychiatric nursing) • Experience as a registered nurse with the adult population in a medical – surgical environment • Previous home health or hospice experience
Provides support services, under the supervision of the appropriate professional staff in accordance with state regulations, assists the client or family in the achievement of physical and emotional comfort according to the patient’s plan of care.
Essential Functions: 1. Provides personal care services per state/federal rules, regulations, and/or standards. 2. Applies safety principles and proper body mechanics to the performance of specific techniques of personal and supportive care such as ambulation of clients, transferring clients, assisting with the normal range of motion and positioning and doing household chores. 3. Plans and prepares nutritious meals, including shopping and assisting with feeding, as assigned. 4. Performs homemaking and other environmental services as assigned. 5. Observes, reports and documents any changes in patient’s status. If unable to perform a certain task, reports to the primary nurse. 6. Understands basic elements of body functioning and reports changes in patient’s body functions as indicated. 7. Recognizes emergency situations and implements appropriate emergency procedures per care center policy. 8. Follows care center procedures regarding infection control, handling of hazardous wastes, and safety measures. 9. Accurately documents care provided and submits notes and other required documents per care center policy. 10. Follows specific written instructions for personal care prepared by a registered nurse in accordance with the Plan of Care. Written instructions are to be received prior to the delivery of services. 11. Assists patient with prescribed exercises as instructed per nurse or therapist. 12. Provides respite for patient’s family/caregiver when on-site, as appropriate. 13. Performs and records simple urine tests for sugar, acetane, and albumin. 14. Attends funerals/call hours when appropriate as assigned by the bereavement coordinator. 15. Performs other duties as assigned.
Qualifications
Required:
Knowledge, Skills and Abilities: • Ability to work independently with minimal direct supervision. • Ability to work as a team member. • Familiarity with general use and functions of the computer, such as usernames and password concepts; internet; e-mail; navigation of computer desktop, including starting programs, using files, windows, and use of navigation buttons and tool bars. • Ability to self-manage online HR services and online training programs.
Qualifications: Required- 1. High school diploma or equivalent. 2. Six (6+) months full-time direct, patient care experience within the last five (5) years, in an institution or care center setting. 3. Meets federal/state requirements for this position. Home Health Aide (HHA) competence will conform with requirements in the Medicare Conditions of Participation found in 42CFR 484.36. Must be able to successfully pass the competency program of the care center.
Upon hire, HHAs will have received at least 75-hours of training, the content of which addresses all subjects listed at 484.80(b)(3). 5. Has not had a consecutive twenty-four (24) month or more lapse in practice for compensation since last competency training. 6. Current CPR certification.
Preferred- 1. Current state certification (or registration) as a nurse assistant (and as per state certification/ registration requirements). 2. Minimum of one (1) year full-time direct, patient care experience within the last five (5) years, in an institution or agency setting.
Working Conditions: • Frequent degree of travel. In instances where employee performs tasks that require the use of his/her automobile, evidence of current driver’s license and agency required liability insurance is required. • Frequently required to perform simple motor skills and manipulative skills such as sitting, crawling, climbing, and kneeling. • Frequent exposure to occupational hazards including, but not limited to, heat, cold, varying weather conditions, noise, vibration, fumes, dust, radiation and chemotherapeutics. • Frequently required to reach above shoulder level. • Frequent exposure to toxic chemicals. • Continually required to perform gross body coordination such as standing, walking, bending/stooping, squatting while performing tasks and balancing, lifting, carrying, pushing or pulling objects. • Continually required to see, hear, speak, and use one or both hands. • Continuous exposure to potentially infectious waste and to body fluids.
Oct 15, 2019
Provides support services, under the supervision of the appropriate professional staff in accordance with state regulations, assists the client or family in the achievement of physical and emotional comfort according to the patient’s plan of care.
Essential Functions: 1. Provides personal care services per state/federal rules, regulations, and/or standards. 2. Applies safety principles and proper body mechanics to the performance of specific techniques of personal and supportive care such as ambulation of clients, transferring clients, assisting with the normal range of motion and positioning and doing household chores. 3. Plans and prepares nutritious meals, including shopping and assisting with feeding, as assigned. 4. Performs homemaking and other environmental services as assigned. 5. Observes, reports and documents any changes in patient’s status. If unable to perform a certain task, reports to the primary nurse. 6. Understands basic elements of body functioning and reports changes in patient’s body functions as indicated. 7. Recognizes emergency situations and implements appropriate emergency procedures per care center policy. 8. Follows care center procedures regarding infection control, handling of hazardous wastes, and safety measures. 9. Accurately documents care provided and submits notes and other required documents per care center policy. 10. Follows specific written instructions for personal care prepared by a registered nurse in accordance with the Plan of Care. Written instructions are to be received prior to the delivery of services. 11. Assists patient with prescribed exercises as instructed per nurse or therapist. 12. Provides respite for patient’s family/caregiver when on-site, as appropriate. 13. Performs and records simple urine tests for sugar, acetane, and albumin. 14. Attends funerals/call hours when appropriate as assigned by the bereavement coordinator. 15. Performs other duties as assigned.
Qualifications
Required:
Knowledge, Skills and Abilities: • Ability to work independently with minimal direct supervision. • Ability to work as a team member. • Familiarity with general use and functions of the computer, such as usernames and password concepts; internet; e-mail; navigation of computer desktop, including starting programs, using files, windows, and use of navigation buttons and tool bars. • Ability to self-manage online HR services and online training programs.
Qualifications: Required- 1. High school diploma or equivalent. 2. Six (6+) months full-time direct, patient care experience within the last five (5) years, in an institution or care center setting. 3. Meets federal/state requirements for this position. Home Health Aide (HHA) competence will conform with requirements in the Medicare Conditions of Participation found in 42CFR 484.36. Must be able to successfully pass the competency program of the care center.
Upon hire, HHAs will have received at least 75-hours of training, the content of which addresses all subjects listed at 484.80(b)(3). 5. Has not had a consecutive twenty-four (24) month or more lapse in practice for compensation since last competency training. 6. Current CPR certification.
Preferred- 1. Current state certification (or registration) as a nurse assistant (and as per state certification/ registration requirements). 2. Minimum of one (1) year full-time direct, patient care experience within the last five (5) years, in an institution or agency setting.
Working Conditions: • Frequent degree of travel. In instances where employee performs tasks that require the use of his/her automobile, evidence of current driver’s license and agency required liability insurance is required. • Frequently required to perform simple motor skills and manipulative skills such as sitting, crawling, climbing, and kneeling. • Frequent exposure to occupational hazards including, but not limited to, heat, cold, varying weather conditions, noise, vibration, fumes, dust, radiation and chemotherapeutics. • Frequently required to reach above shoulder level. • Frequent exposure to toxic chemicals. • Continually required to perform gross body coordination such as standing, walking, bending/stooping, squatting while performing tasks and balancing, lifting, carrying, pushing or pulling objects. • Continually required to see, hear, speak, and use one or both hands. • Continuous exposure to potentially infectious waste and to body fluids.
The Care Transitions Coordinator is a clinical liaison position between health care providers to ensure continuity of care for patients transitioning from a facility to home care or hospice environment. The position has two separate and distinct general responsibilities: (1) following the receipt of a valid referral for home health or hospice services, directly communicating with and assessing the patient to improve the patient’s transition from the inpatient to the home setting; and (2) developing the referral relationships of the agency within the community, in accordance with Amedisys policies and procedures.
After a patient has selected Amedisys as his or her health care provider, the Care Transitions Coordinator visits the patient onsite to review the physician order, assess the patient’s clinical needs and gather clinical information. The Care Transitions Coordinator uses a Point of Service computer application to collect referred patient data onsite and transmit it to the agency. The Care Transitions Coordinator also facilitates patient involvement in his or her own care by providing education and obtaining the necessary information required for successful transition to home.
The Care Transitions Coordinator is also responsible for ensuring the patient has a physician and obtains an order from that physician to oversee the home health plan of care.
Face to Face documentation must also be noted in Point of Service computer and communicated to appropriate care center.
The Care Transitions Coordinator is also responsible for establishing, growing and maintaining relationships with facility-based referral sources, in accordance with Company policies and procedures, by both communicating with existing referral sources and identifying new opportunities.
The Care Transitions Coordinator has a strong focus to help reduce ACH 30 day -hospitalizations.
Qualifications
Required:
1.Must meet one of the following qualifications:
Bachelor’s degree with one (1+) year experience in sales.
One (1+) year successful sales experience within the healthcare industry.
Current, unencumbered Registered Nurse license in the state of service. LPN, PT, OT, SLP and PA are considered in some cases.
Preferred:
Experience in Home Health or healthcare business development.
Oct 15, 2019
The Care Transitions Coordinator is a clinical liaison position between health care providers to ensure continuity of care for patients transitioning from a facility to home care or hospice environment. The position has two separate and distinct general responsibilities: (1) following the receipt of a valid referral for home health or hospice services, directly communicating with and assessing the patient to improve the patient’s transition from the inpatient to the home setting; and (2) developing the referral relationships of the agency within the community, in accordance with Amedisys policies and procedures.
After a patient has selected Amedisys as his or her health care provider, the Care Transitions Coordinator visits the patient onsite to review the physician order, assess the patient’s clinical needs and gather clinical information. The Care Transitions Coordinator uses a Point of Service computer application to collect referred patient data onsite and transmit it to the agency. The Care Transitions Coordinator also facilitates patient involvement in his or her own care by providing education and obtaining the necessary information required for successful transition to home.
The Care Transitions Coordinator is also responsible for ensuring the patient has a physician and obtains an order from that physician to oversee the home health plan of care.
Face to Face documentation must also be noted in Point of Service computer and communicated to appropriate care center.
The Care Transitions Coordinator is also responsible for establishing, growing and maintaining relationships with facility-based referral sources, in accordance with Company policies and procedures, by both communicating with existing referral sources and identifying new opportunities.
The Care Transitions Coordinator has a strong focus to help reduce ACH 30 day -hospitalizations.
Qualifications
Required:
1.Must meet one of the following qualifications:
Bachelor’s degree with one (1+) year experience in sales.
One (1+) year successful sales experience within the healthcare industry.
Current, unencumbered Registered Nurse license in the state of service. LPN, PT, OT, SLP and PA are considered in some cases.
Preferred:
Experience in Home Health or healthcare business development.
As an account executive you will build and maintain professional relationships with key referral sources. In this role, you will generate patient referrals by helping physicians and referral sources understand the benefit of quality patient care at home. You will serve as a “patient advocate,” following the patients referred and working with the clinicians through a team based approach along with the referring clinician to ensure quality outcomes. As an account executive you will develop strategic plans to successfully manage and grow accounts and market share.
Forecast needs, set priorities and execute business strategy
Set and achieve goals for sales revenues.
Meet with and present the benefits of patient care at home to physicians and other referral sources in the medical community.
Grow market share by obtaining referrals and increased participation in the Amedisys program.
Communicate effectively with all members of the health care delivery team.
Regularly meets and informs the operational team, clinical team, and business development team of new patient referrals and receives updates regarding the referred patients.
Qualifications
1. Bachelor’s degree with one (1+) year successful experience in healthcare, business development, or related industry. 2. Successful previous experience in business development, outreach or healthcare related role.
Oct 15, 2019
As an account executive you will build and maintain professional relationships with key referral sources. In this role, you will generate patient referrals by helping physicians and referral sources understand the benefit of quality patient care at home. You will serve as a “patient advocate,” following the patients referred and working with the clinicians through a team based approach along with the referring clinician to ensure quality outcomes. As an account executive you will develop strategic plans to successfully manage and grow accounts and market share.
Forecast needs, set priorities and execute business strategy
Set and achieve goals for sales revenues.
Meet with and present the benefits of patient care at home to physicians and other referral sources in the medical community.
Grow market share by obtaining referrals and increased participation in the Amedisys program.
Communicate effectively with all members of the health care delivery team.
Regularly meets and informs the operational team, clinical team, and business development team of new patient referrals and receives updates regarding the referred patients.
Qualifications
1. Bachelor’s degree with one (1+) year successful experience in healthcare, business development, or related industry. 2. Successful previous experience in business development, outreach or healthcare related role.
Allergan plc (NYSE: AGN) is a bold, global pharmaceutical company and a leader in a new industry model - Growth Pharma. Allergan is focused on developing, manufacturing and commercializing branded pharmaceutical, device, biologic, surgical and regenerative medicine products for patients around the world.
Allergan markets a portfolio of leading brands and best-in-class products for the central nervous system, eye care, medical aesthetics and dermatology, gastroenterology, women's health, urology and anti-infective therapeutic categories. With commercial operations in approximately 100 countries, Allergan is committed to working with physicians, healthcare providers and patients to deliver innovative and meaningful treatments that help people around the world live longer, healthier lives every day.
Allergan is a company that will inspire you to aim high with your ambition. Where you can build bridges all over the world. Where you can power ideas that drive change. And where you will act fast and drive results for customers and patients. Power your future & join our bold team.
At Allergan, we define the “Allergan edge,” as something that sets us apart, gives us an advantage and strengthens us to be better – for our customers, patients, investors and each other. Our 'edge' is our colleagues, and we are committed to making Allergan the best place for them to work and achieve career goals.
How do we do this? We Engage, Develop, and Reward our colleagues. Engage. From Day 1. You are a bold leader who wants to make an impact. We listen to your ideas and your questions, so we can be even better at what we do. Develop. Learn every day, build new skills every day. We prioritize development, so our leaders are always ready for the next challenge and opportunity. Reward. Exceptional performance creates exceptional opportunities and rewards. Financial awards and incentives are just a part of this - we invest in our people; celebrate successes through recognition programs; promote healthy lifestyles and work-life balance. We offer amazing benefits most of which start on your 1st day at work (Medical, Dental, Vision, 401k – company match up to 8%, Tuition Reimbursement, and much more)
Allergan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status.
Oct 14, 2019
Allergan plc (NYSE: AGN) is a bold, global pharmaceutical company and a leader in a new industry model - Growth Pharma. Allergan is focused on developing, manufacturing and commercializing branded pharmaceutical, device, biologic, surgical and regenerative medicine products for patients around the world.
Allergan markets a portfolio of leading brands and best-in-class products for the central nervous system, eye care, medical aesthetics and dermatology, gastroenterology, women's health, urology and anti-infective therapeutic categories. With commercial operations in approximately 100 countries, Allergan is committed to working with physicians, healthcare providers and patients to deliver innovative and meaningful treatments that help people around the world live longer, healthier lives every day.
Allergan is a company that will inspire you to aim high with your ambition. Where you can build bridges all over the world. Where you can power ideas that drive change. And where you will act fast and drive results for customers and patients. Power your future & join our bold team.
At Allergan, we define the “Allergan edge,” as something that sets us apart, gives us an advantage and strengthens us to be better – for our customers, patients, investors and each other. Our 'edge' is our colleagues, and we are committed to making Allergan the best place for them to work and achieve career goals.
How do we do this? We Engage, Develop, and Reward our colleagues. Engage. From Day 1. You are a bold leader who wants to make an impact. We listen to your ideas and your questions, so we can be even better at what we do. Develop. Learn every day, build new skills every day. We prioritize development, so our leaders are always ready for the next challenge and opportunity. Reward. Exceptional performance creates exceptional opportunities and rewards. Financial awards and incentives are just a part of this - we invest in our people; celebrate successes through recognition programs; promote healthy lifestyles and work-life balance. We offer amazing benefits most of which start on your 1st day at work (Medical, Dental, Vision, 401k – company match up to 8%, Tuition Reimbursement, and much more)
Allergan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status.
Allergan plc (NYSE: AGN) is a bold, global pharmaceutical company and a leader in a new industry model - Growth Pharma. Allergan is focused on developing, manufacturing and commercializing branded pharmaceutical, device, biologic, surgical and regenerative medicine products for patients around the world.
Allergan markets a portfolio of leading brands and best-in-class products for the central nervous system, eye care, medical aesthetics and dermatology, gastroenterology, women's health, urology and anti-infective therapeutic categories. With commercial operations in approximately 100 countries, Allergan is committed to working with physicians, healthcare providers and patients to deliver innovative and meaningful treatments that help people around the world live longer, healthier lives every day.
Allergan is a company that will inspire you to aim high with your ambition. Where you can build bridges all over the world. Where you can power ideas that drive change. And where you will act fast and drive results for customers and patients. Power your future & join our bold team.
At Allergan, we define the “Allergan edge,” as something that sets us apart, gives us an advantage and strengthens us to be better – for our customers, patients, investors and each other. Our 'edge' is our colleagues, and we are committed to making Allergan the best place for them to work and achieve career goals.
How do we do this? We Engage, Develop, and Reward our colleagues. Engage. From Day 1. You are a bold leader who wants to make an impact. We listen to your ideas and your questions, so we can be even better at what we do. Develop. Learn every day, build new skills every day. We prioritize development, so our leaders are always ready for the next challenge and opportunity. Reward. Exceptional performance creates exceptional opportunities and rewards. Financial awards and incentives are just a part of this - we invest in our people; celebrate successes through recognition programs; promote healthy lifestyles and work-life balance. We offer amazing benefits most of which start on your 1st day at work (Medical, Dental, Vision, 401k – company match up to 8%, Tuition Reimbursement, and much more)
Allergan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status.
Oct 14, 2019
Allergan plc (NYSE: AGN) is a bold, global pharmaceutical company and a leader in a new industry model - Growth Pharma. Allergan is focused on developing, manufacturing and commercializing branded pharmaceutical, device, biologic, surgical and regenerative medicine products for patients around the world.
Allergan markets a portfolio of leading brands and best-in-class products for the central nervous system, eye care, medical aesthetics and dermatology, gastroenterology, women's health, urology and anti-infective therapeutic categories. With commercial operations in approximately 100 countries, Allergan is committed to working with physicians, healthcare providers and patients to deliver innovative and meaningful treatments that help people around the world live longer, healthier lives every day.
Allergan is a company that will inspire you to aim high with your ambition. Where you can build bridges all over the world. Where you can power ideas that drive change. And where you will act fast and drive results for customers and patients. Power your future & join our bold team.
At Allergan, we define the “Allergan edge,” as something that sets us apart, gives us an advantage and strengthens us to be better – for our customers, patients, investors and each other. Our 'edge' is our colleagues, and we are committed to making Allergan the best place for them to work and achieve career goals.
How do we do this? We Engage, Develop, and Reward our colleagues. Engage. From Day 1. You are a bold leader who wants to make an impact. We listen to your ideas and your questions, so we can be even better at what we do. Develop. Learn every day, build new skills every day. We prioritize development, so our leaders are always ready for the next challenge and opportunity. Reward. Exceptional performance creates exceptional opportunities and rewards. Financial awards and incentives are just a part of this - we invest in our people; celebrate successes through recognition programs; promote healthy lifestyles and work-life balance. We offer amazing benefits most of which start on your 1st day at work (Medical, Dental, Vision, 401k – company match up to 8%, Tuition Reimbursement, and much more)
Allergan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status.
Successful candidates have at least 3 of the following types of experience:
Eye Care
Buy & Bill
Product Launch
3 years of sales experience
Multiple top 1/4 finishes in rankings
YOU WILL:
Achieve and exceed on your assigned sales goals through effective prospecting, onboarding and expansion of use for designated buy and bill eye care products.
Deliver technical product and procedure training; consultative selling and comprehensive account management to support customer adoption and broaden utilization.
Effectively utilize Allergan sales and data resources to enhance productivity and growth of Allergan products while implementing the U.S. Marketing Plan.
Comply with all company policies, required reports, requests and promotional compliance and effectively manages Allergan field assets.
Understand and utilize resources to increase adoption of the Allergan portfolio, and develop maintain effective working relationships and actively coordinate with other Allergan sales and support teams. These teams include, but are not limited to Allergan sales teams, Customer Service (Austin), RBAs, MSLs, Key Account Managers, and Marketing.
YOU BRING:
A minimum of 3 years Specialty Sales Experience
Eye Care Sales Experience (Preferred)
A “team player” mentality and successful history as an individual contributor within a collaborative team
A Valid Driver’s License
Experience selling in a “buy and bill” Medicare part B/Medical benefit environment and understanding of reimbursement challenges and opportunities preferred
Complete account management experience to ensure “procedure based” therapy adoption success
Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training and meetings
ALLERGAN LEADERSHIP SKILLS:
Excellence Focused
Boundaryless Mindset
Open and Authentic
Strategic Foresight
Oct 14, 2019
Successful candidates have at least 3 of the following types of experience:
Eye Care
Buy & Bill
Product Launch
3 years of sales experience
Multiple top 1/4 finishes in rankings
YOU WILL:
Achieve and exceed on your assigned sales goals through effective prospecting, onboarding and expansion of use for designated buy and bill eye care products.
Deliver technical product and procedure training; consultative selling and comprehensive account management to support customer adoption and broaden utilization.
Effectively utilize Allergan sales and data resources to enhance productivity and growth of Allergan products while implementing the U.S. Marketing Plan.
Comply with all company policies, required reports, requests and promotional compliance and effectively manages Allergan field assets.
Understand and utilize resources to increase adoption of the Allergan portfolio, and develop maintain effective working relationships and actively coordinate with other Allergan sales and support teams. These teams include, but are not limited to Allergan sales teams, Customer Service (Austin), RBAs, MSLs, Key Account Managers, and Marketing.
YOU BRING:
A minimum of 3 years Specialty Sales Experience
Eye Care Sales Experience (Preferred)
A “team player” mentality and successful history as an individual contributor within a collaborative team
A Valid Driver’s License
Experience selling in a “buy and bill” Medicare part B/Medical benefit environment and understanding of reimbursement challenges and opportunities preferred
Complete account management experience to ensure “procedure based” therapy adoption success
Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training and meetings
ALLERGAN LEADERSHIP SKILLS:
Excellence Focused
Boundaryless Mindset
Open and Authentic
Strategic Foresight
Ashfield Healthcare has a long-standing partnership with Genentech, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. We are going into our second season promoting XOFLUZA, an innovative, one-dose antiviral medicine.
We are seeking performance-driven, proven, ambitious, and competitive sales professionals who are willing to put forth discretionary effort to go the extra mile. This is a highly innovative role, which requires you to drive use of XOFLUZA in your assigned territory through brand messaging, focused call plan execution, utilization of product materials, and access support.
This is your opportunity to join Ashfield, represent a top biotechnology company, promoting XOFLUZA in its second season after FDA approval in November of 2018.
What’s in it for you?
Seasonal opportunity – 6-7 month seasonal opportunity with summers off
Competitive compensation
Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions
Generous performance-driven Incentive Compensation package
Competitive environment with company wide recognition, contests and coveted awards
What will you be doing?
Establish, maintain, and develop strong relationships with customers in HCP offices, urgent care facilities and pharmacies
Exhibit excellent sales and relationship-building skills to directly impact the utilization of XOFLUZA
Apply discretionary and entrepreneurial effort to ensure your maximizing your territory’s potential
Deliver appropriate and approved information and relevant messaging to target accounts
Achieve sales and call activity targets as set by the company
Complete administrative duties as required
What do you need for this position?
Bachelor’s degree required or equivalent work related experience
B2B or B2C sales experience
A proven track record of driving results in primary care sales, hospitality or equivalent sales/industry experience is required
Strong account management skills - i.e., the ability to work an account to include health systems/urgent care centers/pharmacies to gain access and support pull through
Competitive trailblazing mentality
Confidence in handling rejection
Persistence and disciplined self-management
Able to handle a fast pace and high volume of face-to-face interactions and effectively adhere to a focused call plan
Strong interpersonal, teamwork/collaboration and relationship-building skills
Excellent communication skills and ability to build rapport quickly
Capable to initiate and leverage contacts to build appropriate new business referrals
Driven with a desire to consistently increase your earnings
Detail oriented and able to problem solve
Ability/willingness to travel by driving an assigned territory/region
Valid driver’s license and clean driving record
Computer/iPad proficient
Oct 14, 2019
Ashfield Healthcare has a long-standing partnership with Genentech, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. We are going into our second season promoting XOFLUZA, an innovative, one-dose antiviral medicine.
We are seeking performance-driven, proven, ambitious, and competitive sales professionals who are willing to put forth discretionary effort to go the extra mile. This is a highly innovative role, which requires you to drive use of XOFLUZA in your assigned territory through brand messaging, focused call plan execution, utilization of product materials, and access support.
This is your opportunity to join Ashfield, represent a top biotechnology company, promoting XOFLUZA in its second season after FDA approval in November of 2018.
What’s in it for you?
Seasonal opportunity – 6-7 month seasonal opportunity with summers off
Competitive compensation
Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions
Generous performance-driven Incentive Compensation package
Competitive environment with company wide recognition, contests and coveted awards
What will you be doing?
Establish, maintain, and develop strong relationships with customers in HCP offices, urgent care facilities and pharmacies
Exhibit excellent sales and relationship-building skills to directly impact the utilization of XOFLUZA
Apply discretionary and entrepreneurial effort to ensure your maximizing your territory’s potential
Deliver appropriate and approved information and relevant messaging to target accounts
Achieve sales and call activity targets as set by the company
Complete administrative duties as required
What do you need for this position?
Bachelor’s degree required or equivalent work related experience
B2B or B2C sales experience
A proven track record of driving results in primary care sales, hospitality or equivalent sales/industry experience is required
Strong account management skills - i.e., the ability to work an account to include health systems/urgent care centers/pharmacies to gain access and support pull through
Competitive trailblazing mentality
Confidence in handling rejection
Persistence and disciplined self-management
Able to handle a fast pace and high volume of face-to-face interactions and effectively adhere to a focused call plan
Strong interpersonal, teamwork/collaboration and relationship-building skills
Excellent communication skills and ability to build rapport quickly
Capable to initiate and leverage contacts to build appropriate new business referrals
Driven with a desire to consistently increase your earnings
Detail oriented and able to problem solve
Ability/willingness to travel by driving an assigned territory/region
Valid driver’s license and clean driving record
Computer/iPad proficient
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.
At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.
Oct 09, 2019
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.
At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.
Compensation
$45,000 Annually (plus commission)
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time
We are seeking an Entry Level Pharmaceutical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
Present and sell company products and services to new and existing customers (ortho/podiatry/family practice)
Prospect and contact potential customers
Reach agreed upon sales targets by the deadline (very goal specific)
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Create sales material to present to customers
​ Qualifications:
Previous experience in sales, customer service, or other related fields
Able to work large geography
Familiarity with CRM platforms
Ability to build rapport with clients
Strong negotiation skills
Deadline and detail-oriented
Willingness to conduct pharmacy sales calls
Reside in your territory
About WraSer Pharmaceuticals:
WraSer Pharmaceuticals is a privately held pharmaceutical company focusing on pain management, specifically NSAID, Migraine, and Opiate Analgesics.
Oct 07, 2019
Full time
Compensation
$45,000 Annually (plus commission)
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time
We are seeking an Entry Level Pharmaceutical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
Present and sell company products and services to new and existing customers (ortho/podiatry/family practice)
Prospect and contact potential customers
Reach agreed upon sales targets by the deadline (very goal specific)
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Create sales material to present to customers
​ Qualifications:
Previous experience in sales, customer service, or other related fields
Able to work large geography
Familiarity with CRM platforms
Ability to build rapport with clients
Strong negotiation skills
Deadline and detail-oriented
Willingness to conduct pharmacy sales calls
Reside in your territory
About WraSer Pharmaceuticals:
WraSer Pharmaceuticals is a privately held pharmaceutical company focusing on pain management, specifically NSAID, Migraine, and Opiate Analgesics.
Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy-training program.
Duties and Responsibilities:
1. Ensures all specimens are collected accurately and on time.
Collects specimens according to established procedures.
Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre- employment drug screenings and other Quest Diagnostics services.
Responsible for completing application packets and other paperwork accurately.
Label, centrifuge and split specimens as required by test order.
Upload and complete cases in portal within 24 hrs on weekdays and within 48 hrs on weekends.
Package specimens for transport and ship to lab indicated on work orders.
2. Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.
Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management.
Submits original paperwork to destination.
Provides customer service to clients.
3. Follows current Examiner’s Manual.
Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
Maintains all appropriate Phlebotomy logs.
Maintains error rate of no more than 3%.
Confirms exams with clients day before appointment and status the case at time of confirmation.
Correct non-applicant errors within a 24 hour timeframe.
Submits accurate time and travel logs as directed by management and on time.
Submits accurate expense forms, if applicable, on the required day.
Properly clock in and out for work assignments.
Provides travel logs when applicable.
4. Demonstrates organizational commitment.
Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances.
Wear company issued identification badge at all times during work assignments.
Reports on time to work, following attendance guidelines.
Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
Communicates appropriately with customers, agents, applicants, coworkers and the general public.
Communicates all unresolved problems immediately to the appropriate Manager or Supervisor. Remains polite and courteous at all times.
Oct 01, 2019
Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy-training program.
Duties and Responsibilities:
1. Ensures all specimens are collected accurately and on time.
Collects specimens according to established procedures.
Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre- employment drug screenings and other Quest Diagnostics services.
Responsible for completing application packets and other paperwork accurately.
Label, centrifuge and split specimens as required by test order.
Upload and complete cases in portal within 24 hrs on weekdays and within 48 hrs on weekends.
Package specimens for transport and ship to lab indicated on work orders.
2. Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.
Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management.
Submits original paperwork to destination.
Provides customer service to clients.
3. Follows current Examiner’s Manual.
Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
Maintains all appropriate Phlebotomy logs.
Maintains error rate of no more than 3%.
Confirms exams with clients day before appointment and status the case at time of confirmation.
Correct non-applicant errors within a 24 hour timeframe.
Submits accurate time and travel logs as directed by management and on time.
Submits accurate expense forms, if applicable, on the required day.
Properly clock in and out for work assignments.
Provides travel logs when applicable.
4. Demonstrates organizational commitment.
Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances.
Wear company issued identification badge at all times during work assignments.
Reports on time to work, following attendance guidelines.
Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
Communicates appropriately with customers, agents, applicants, coworkers and the general public.
Communicates all unresolved problems immediately to the appropriate Manager or Supervisor. Remains polite and courteous at all times.
Under the direction of the Branch Manager or Field Leader, maintain a safe and professional environment for applicants, clients, and employees.
JOB RESPONSIBILITIES: 1. Responsible for the safe and timely transporting supplies, equipment and materials to the appropriate destination. a) Provides customer service to clients.
2. Maintains required records and paperwork. a) Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual). b) Assist with compilation of monthly statistics and data. Submits data on time monthly. c) Submits accurate time and travel logs as directed by management and on time. d) Submits accurate expense forms, if applicable, on the required day.
3. Demonstrates organizational commitment. a) Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. b) Reports on time to work, following attendance guidelines. c) Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement d) Communicates appropriately with customers, agents, applicants, coworkers and the general public. e) Communicates all unresolved problems immediately to the appropriate Manager or Supervisor. Remains polite and courteous at all time.
4. Additional responsibilities required of Greeter. a) Ensures facilities or work area are neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance; Disposes of biohazard containers when scheduled. b) Assist with periodic inventory counts, report shortages and problems to Manager or Supervisor as they occur; stocks supplies as needed c) Performs other department-related clerical duties when assigned. d) Answers phone and dispatch calls when assigned. e) Participates on teams and special projects when asked. f) Assist Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines. g) With direction and guidance from Manager or Supervisor, and having appropriate training guidelines, act as mentor and resource person for new employees providing support for department protocols, practices and procedures. h) Assist with distribution of technical information and communications to the work group. i) Travel and flexible hours required. j) All other duties as assigned, within scope of the position.
Supervision Exercised: None
JOB REQUIREMENTS:
Education Required: 1. High school diploma or equivalent
Work Experience: 2. Medical terminology knowledge preferred.
Other: 1. Excellent interpersonal and communication skills 2. Must be flexible and available based on staffing requirements; weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM 3. Must have valid driver license and clean driving record 4. Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner 5. Basic computer skills in Microsoft office with the ability to learn new software 6. Must be able to make decisions based on established procedures and exercise good judgment. Seek supervisor guidance when appropriate. 7. Ability to work in a rapidly changing environment.
Oct 01, 2019
Under the direction of the Branch Manager or Field Leader, maintain a safe and professional environment for applicants, clients, and employees.
JOB RESPONSIBILITIES: 1. Responsible for the safe and timely transporting supplies, equipment and materials to the appropriate destination. a) Provides customer service to clients.
2. Maintains required records and paperwork. a) Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual). b) Assist with compilation of monthly statistics and data. Submits data on time monthly. c) Submits accurate time and travel logs as directed by management and on time. d) Submits accurate expense forms, if applicable, on the required day.
3. Demonstrates organizational commitment. a) Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. b) Reports on time to work, following attendance guidelines. c) Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement d) Communicates appropriately with customers, agents, applicants, coworkers and the general public. e) Communicates all unresolved problems immediately to the appropriate Manager or Supervisor. Remains polite and courteous at all time.
4. Additional responsibilities required of Greeter. a) Ensures facilities or work area are neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance; Disposes of biohazard containers when scheduled. b) Assist with periodic inventory counts, report shortages and problems to Manager or Supervisor as they occur; stocks supplies as needed c) Performs other department-related clerical duties when assigned. d) Answers phone and dispatch calls when assigned. e) Participates on teams and special projects when asked. f) Assist Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines. g) With direction and guidance from Manager or Supervisor, and having appropriate training guidelines, act as mentor and resource person for new employees providing support for department protocols, practices and procedures. h) Assist with distribution of technical information and communications to the work group. i) Travel and flexible hours required. j) All other duties as assigned, within scope of the position.
Supervision Exercised: None
JOB REQUIREMENTS:
Education Required: 1. High school diploma or equivalent
Work Experience: 2. Medical terminology knowledge preferred.
Other: 1. Excellent interpersonal and communication skills 2. Must be flexible and available based on staffing requirements; weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM 3. Must have valid driver license and clean driving record 4. Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner 5. Basic computer skills in Microsoft office with the ability to learn new software 6. Must be able to make decisions based on established procedures and exercise good judgment. Seek supervisor guidance when appropriate. 7. Ability to work in a rapidly changing environment.
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay up-to-date on company communications. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 7.Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting.
Oct 01, 2019
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay up-to-date on company communications. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 7.Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting.
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay up-to-date on company communications. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 7.Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting.
Oct 01, 2019
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay up-to-date on company communications. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 7.Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting.
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay up-to-date on company communications. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 7.Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting.
Oct 01, 2019
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay up-to-date on company communications. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 7.Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting.
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay up-to-date on company communications. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 7.Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting.
Oct 01, 2019
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay up-to-date on company communications. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 7.Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting.
Under the direction of the Branch Manager or Field Leader, the Collector’s primary responsibility is to provide coverage in the field ensuring that collections are completed accurately and on time. Maintain a safe and professional environment for clients, and employees, perform with confidence all aspects of the testing, including specimen collection and processing duties following established practices and procedures.
Duties and Responsibilities:
1. Ensures all specimens are collected accurately and on time.
a. Collects specimens according to established procedures using DOT guideline 49 CFR-Part 40.
b. Completes random and emergency observed urine collections of same sex clients as needed.
c. Collects specimens for drug screenings and other Quest Diagnostics services.
d. Responsible for completing Chain of Custody (COC) forms and Alcohol Testing Forms accurately.
e. Label specimens as required.
f. Upload, fax, mail COC and Alcohol Testing Form within 24 hours to appropriate location.
g. Package specimens for transport and ship to lab indicated on work orders.
h. Make certain the proper forms are used for various collections.
2. Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.
a. Maintains records of each specimen collected. Support Record Deletion process when directed by Management.
b. Provides customer service to clients.
3. Follows DOT Guidelines for Breath Alcohol and Urine collections.
a. Maintains all appropriate collection logs, accuracy logs, calibrations, DOT and BAT certifications.
b. Correct collection errors within a 24 hour timeframe.
c. Submits accurate time and travel logs as directed by management and on time.
d. Submits accurate expense forms, if applicable, when required.
e. Properly clock in and out for work assignments.
f. Provides travel logs when applicable.
g. Must send monthly Accuracy Checks to designated site location.
4. Demonstrates organizational commitment.
a. Adheres to departmental and company code of grooming, dress code and lab coat policies; appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances.
b. Wear company issued identification badge at all times during work assignments.
c. Reports on time to site within specified guidelines.
d. Communicates appropriately with customers, 24-7 all center, Branch Office, clients, employees and the general public.
e. Communicates all DER discrepancies immediately to the appropriate Manager/Supervisor, employer representative and/or call center.
f. Remains polite and courteous at all times.
5. Additional responsibilities of the Drug and Breath Alcohol Collector.
a. Ensures equipment is neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance.
b. Keeps necessary supplies on hand and contacts the proper website when supplies need to be replenished.
c. Works effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP’s, advising Manager or Supervisor of any issues or problems as they arise.
d. Answers phone when called to be dispatched by employer.
e. Return missed calls to dispatch even if not available for assignment. Dispatch is waiting for your return call. Advise call center when unavailable for collections.
f. Participates on teams and special events when asked.
g. Flexible travel (up to 100 mile radius) and flexible work hours. Maintain dates of availability and dates unavailable as appropriate.
h. All other duties as assigned, within scope of the position.
Education: • High school diploma or equivalency preferred. • Prefer Certified BAT/Urine Collector • DOT Certification and any other necessary documentation pertaining to this position must be presented prior to a job offer. Work Experience: • Prefer urine or hair follicle collection and experience Physical and Mental Requirements: •Sitting, standing, driving, lifting no more than 10 pounds. • Ability to concentrate on task at hand Technical Training or Professional Licensing N/A Other: • Must be able to successfully pass pre-employment background check and successfully pass pre-employment drug screen. • Excellent interpersonal and communication skills. • Must be flexible and available based on staffing requirements; weekends and holidays. May be required to work occasional on-call duties weekends, evenings and early AM. • Must have valid driver license and clean driving record with access to dependable and insured transportation. • Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner. • Basic computer skills in Microsoft office with the ability to learn new software. • Must be able to make decisions based on established procedures and exercise good judgment. Seek Supervisor guidance when appropriate. • Ability to work in a rapidly changing environment. • Access to cell phone with texting and emailing capabilities. • Access to computer with scanning, printing and faxing capabilities.
Oct 01, 2019
Under the direction of the Branch Manager or Field Leader, the Collector’s primary responsibility is to provide coverage in the field ensuring that collections are completed accurately and on time. Maintain a safe and professional environment for clients, and employees, perform with confidence all aspects of the testing, including specimen collection and processing duties following established practices and procedures.
Duties and Responsibilities:
1. Ensures all specimens are collected accurately and on time.
a. Collects specimens according to established procedures using DOT guideline 49 CFR-Part 40.
b. Completes random and emergency observed urine collections of same sex clients as needed.
c. Collects specimens for drug screenings and other Quest Diagnostics services.
d. Responsible for completing Chain of Custody (COC) forms and Alcohol Testing Forms accurately.
e. Label specimens as required.
f. Upload, fax, mail COC and Alcohol Testing Form within 24 hours to appropriate location.
g. Package specimens for transport and ship to lab indicated on work orders.
h. Make certain the proper forms are used for various collections.
2. Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.
a. Maintains records of each specimen collected. Support Record Deletion process when directed by Management.
b. Provides customer service to clients.
3. Follows DOT Guidelines for Breath Alcohol and Urine collections.
a. Maintains all appropriate collection logs, accuracy logs, calibrations, DOT and BAT certifications.
b. Correct collection errors within a 24 hour timeframe.
c. Submits accurate time and travel logs as directed by management and on time.
d. Submits accurate expense forms, if applicable, when required.
e. Properly clock in and out for work assignments.
f. Provides travel logs when applicable.
g. Must send monthly Accuracy Checks to designated site location.
4. Demonstrates organizational commitment.
a. Adheres to departmental and company code of grooming, dress code and lab coat policies; appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances.
b. Wear company issued identification badge at all times during work assignments.
c. Reports on time to site within specified guidelines.
d. Communicates appropriately with customers, 24-7 all center, Branch Office, clients, employees and the general public.
e. Communicates all DER discrepancies immediately to the appropriate Manager/Supervisor, employer representative and/or call center.
f. Remains polite and courteous at all times.
5. Additional responsibilities of the Drug and Breath Alcohol Collector.
a. Ensures equipment is neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance.
b. Keeps necessary supplies on hand and contacts the proper website when supplies need to be replenished.
c. Works effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP’s, advising Manager or Supervisor of any issues or problems as they arise.
d. Answers phone when called to be dispatched by employer.
e. Return missed calls to dispatch even if not available for assignment. Dispatch is waiting for your return call. Advise call center when unavailable for collections.
f. Participates on teams and special events when asked.
g. Flexible travel (up to 100 mile radius) and flexible work hours. Maintain dates of availability and dates unavailable as appropriate.
h. All other duties as assigned, within scope of the position.
Education: • High school diploma or equivalency preferred. • Prefer Certified BAT/Urine Collector • DOT Certification and any other necessary documentation pertaining to this position must be presented prior to a job offer. Work Experience: • Prefer urine or hair follicle collection and experience Physical and Mental Requirements: •Sitting, standing, driving, lifting no more than 10 pounds. • Ability to concentrate on task at hand Technical Training or Professional Licensing N/A Other: • Must be able to successfully pass pre-employment background check and successfully pass pre-employment drug screen. • Excellent interpersonal and communication skills. • Must be flexible and available based on staffing requirements; weekends and holidays. May be required to work occasional on-call duties weekends, evenings and early AM. • Must have valid driver license and clean driving record with access to dependable and insured transportation. • Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner. • Basic computer skills in Microsoft office with the ability to learn new software. • Must be able to make decisions based on established procedures and exercise good judgment. Seek Supervisor guidance when appropriate. • Ability to work in a rapidly changing environment. • Access to cell phone with texting and emailing capabilities. • Access to computer with scanning, printing and faxing capabilities.
The Utility Tech position is chiefly responsible for maintaining the timely and efficient flow of medical devices and materials both inbound to the MSD Biomed team and warehouse, and outbound to our customers. He/she will be responsible for various functions including, receiving, cleaning and basic operation of portable biomedical equipment, and preparing and shipping outgoing equipment. The Utility Tech must be able to utilize MSD’s software program effectively to document all aspects of the above duties. He/she will be working in conjunction with several other staff members, so teamwork, cooperation, and communication skills will be crucial in our fast paced environment. He/she will be expected to participate in business growth and productivity improvement initiatives.
Primary Responsibilities :
Receive incoming medical equipment; Both the physical receipt of materials into the warehouse inbound staging area as well as the electronic receiving into our computer system; verification of the bills of lading, the notation of any missing, short dated, or damage to inbound shipments
Clean, disinfect, and maintain portable biomedical equipment
Assist Biomed technicians with basic testing procedures
Ensure the service area is clean and orderly, providing a safe environment for service personnel
Ensure accurate database entry and reports if applicable.
Expected to meet production goals set for department
Shipping: Be able to help identify required equipment needed for the orders; Verify order accuracy; Packing the orders in a safe, effective, and efficient manner; verifying order accuracy, and shipping of each order both physically and electronically.
Other duties and tasks as directed by the Supervisor.
Qualifications (Education, Experience, Knowledge and Skills):
High school diploma or GED
Some knowledge of medical equipment preferred.
Basic computer knowledge
Excellent customer service skills
Strong communication skills and ability to communicate with all levels of personnel
Strong attention to detail, ability to maintain focus with intermittent distractions
Strong organization and time management skills
Professionalism and mature sense of accountability
Enthusiasm for the MSD Mission
Must be capable of cleaning, moving and organizing portable medical equipment.
Able to learn MSD’s asset management system, (OneTrack) and effectively use this software for tracking all medical equipment
Must be able to lift 50 lbs.
Ability to prioritize
Ability to work in a fast-paced environment and learn quickly
Willing to be a team player
Ability to multitask and meet deadlines
Ability to work under pressure with positive attitude
Ability to remain flexible and respond to changing priorities while remaining focused on results
Sep 25, 2019
The Utility Tech position is chiefly responsible for maintaining the timely and efficient flow of medical devices and materials both inbound to the MSD Biomed team and warehouse, and outbound to our customers. He/she will be responsible for various functions including, receiving, cleaning and basic operation of portable biomedical equipment, and preparing and shipping outgoing equipment. The Utility Tech must be able to utilize MSD’s software program effectively to document all aspects of the above duties. He/she will be working in conjunction with several other staff members, so teamwork, cooperation, and communication skills will be crucial in our fast paced environment. He/she will be expected to participate in business growth and productivity improvement initiatives.
Primary Responsibilities :
Receive incoming medical equipment; Both the physical receipt of materials into the warehouse inbound staging area as well as the electronic receiving into our computer system; verification of the bills of lading, the notation of any missing, short dated, or damage to inbound shipments
Clean, disinfect, and maintain portable biomedical equipment
Assist Biomed technicians with basic testing procedures
Ensure the service area is clean and orderly, providing a safe environment for service personnel
Ensure accurate database entry and reports if applicable.
Expected to meet production goals set for department
Shipping: Be able to help identify required equipment needed for the orders; Verify order accuracy; Packing the orders in a safe, effective, and efficient manner; verifying order accuracy, and shipping of each order both physically and electronically.
Other duties and tasks as directed by the Supervisor.
Qualifications (Education, Experience, Knowledge and Skills):
High school diploma or GED
Some knowledge of medical equipment preferred.
Basic computer knowledge
Excellent customer service skills
Strong communication skills and ability to communicate with all levels of personnel
Strong attention to detail, ability to maintain focus with intermittent distractions
Strong organization and time management skills
Professionalism and mature sense of accountability
Enthusiasm for the MSD Mission
Must be capable of cleaning, moving and organizing portable medical equipment.
Able to learn MSD’s asset management system, (OneTrack) and effectively use this software for tracking all medical equipment
Must be able to lift 50 lbs.
Ability to prioritize
Ability to work in a fast-paced environment and learn quickly
Willing to be a team player
Ability to multitask and meet deadlines
Ability to work under pressure with positive attitude
Ability to remain flexible and respond to changing priorities while remaining focused on results
