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The Therapeutic Area Manager (TAM) is integral to successfully delivering this vision, working closely with healthcare providers. The TAM deeply understands the specific needs of healthcare practitioners in their therapeutic area to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care.  The TAM is empowered to own the business for their TA within the ecosystem and to optimize as appropriate; focused on improving the customer and patient experience across the care continuum. They will leverage other ecosystem and organization experts to provide customers with the information they need about products to make decisions that support enhanced patient outcomes, and to influence the ecosystem business strategy. The TAM will represent all relevant products and indications within the designated Therapeutic Area.  In alignment with the ecosystem and customer strategic plan, the TAM is accountable for driving on-label clinical demand to ensure HCPs identify the right medication for the right patient. In addition, they are responsible for collecting ecosystem insights and trends and being a primary conduit between an ecosystem, the Squads and marketing to support the national strategy at a local level.  The TAM will represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials. There are two levels of Therapeutic Area Managers. The difference is based on the scope, complexity and criticality to the ecosystem business as well as differences in expertise required to execute responsibilities. Key Accountabilities Serve as primary point of contact for their therapeutic area for their customers in the  ecosystem. Address and identify opportunities for pulling through ecosystem and TA squad strategies at the point-of-care Apply strong understanding of the specific needs of healthcare practitioners and mobilizes ecosystem and organization experts to partner with customers to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care  Contribute to the development and execution of customer account plans for target accounts to deliver maximum impact opportunities and business goals  Deliver education to HCPs regarding product information, appropriate use, and dosing and administration based on FDA approved product information and formulary/pathways/guidelines (e.g. one on one interactions, in-services, identification of opportunities for peer-to-peer programming, etc.). Effectively triage to USMA experts as appropriate Address product acquisition (contract awareness, etc), and address supply matters through coordination of  distribution issues, and managing spoilage and returns Ensure product access to provide proactive (and de-identified) education on patient assistance, reimbursement resources. Triage to HD and FRM as appropriate Keep abreast of customer and healthcare industry trends. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Scientific or clinical degree, Bachelor’s degree level at minimum Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required 4 or more years experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment  Clinical nurse or Advanced Practice Nurse (APN) experience highly valued Ability to work in an ambiguous environment undergoing transformation is a strong plus Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals Self starter; ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem  Ability to assimilate and communicate complex clinical and product information  Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply Understanding of external laws, codes and company policies that apply to the healthcare industry E5 Distinctions Deep understanding of the overall and unspecified abstract needs of healthcare practitioners (HCPs) to identify and surface their clinical and business goals and challenges Lead end to end experience for assigned customers/accounts and drive demand at the point of care Solve unusually complex problems using multiple dynamic sources of information Play coach/mentor role to other TAMs within the ecosystem 6 or more years experience working in a sales role with HCPs

The Therapeutic Area Manager (TAM) is integral to successfully delivering this vision, working closely with healthcare providers. The TAM deeply understands the specific needs of healthcare practitioners in their therapeutic area to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care.  The TAM is empowered to own the business for their TA within the ecosystem and to optimize as appropriate; focused on improving the customer and patient experience across the care continuum. They will leverage other ecosystem and organization experts to provide customers with the information they need about products to make decisions that support enhanced patient outcomes, and to influence the ecosystem business strategy. The TAM will represent all relevant products and indications within the designated Therapeutic Area.  In alignment with the ecosystem and customer strategic plan, the TAM is accountable for driving on-label clinical demand to ensure HCPs identify the right medication for the right patient. In addition, they are responsible for collecting ecosystem insights and trends and being a primary conduit between an ecosystem, the Squads and marketing to support the national strategy at a local level.  The TAM will represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials. There are two levels of Therapeutic Area Managers. The difference is based on the scope, complexity and criticality to the ecosystem business as well as differences in expertise required to execute responsibilities. Key Accountabilities Serve as primary point of contact for their therapeutic area for their customers in the  ecosystem. Address and identify opportunities for pulling through ecosystem and TA squad strategies at the point-of-care Apply strong understanding of the specific needs of healthcare practitioners and mobilizes ecosystem and organization experts to partner with customers to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care  Contribute to the development and execution of customer account plans for target accounts to deliver maximum impact opportunities and business goals  Deliver education to HCPs regarding product information, appropriate use, and dosing and administration based on FDA approved product information and formulary/pathways/guidelines (e.g. one on one interactions, in-services, identification of opportunities for peer-to-peer programming, etc.). Effectively triage to USMA experts as appropriate Address product acquisition (contract awareness, etc), and address supply matters through coordination of  distribution issues, and managing spoilage and returns Ensure product access to provide proactive (and de-identified) education on patient assistance, reimbursement resources. Triage to HD and FRM as appropriate Keep abreast of customer and healthcare industry trends. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Scientific or clinical degree, Bachelor’s degree level at minimum Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required 4 or more years experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment  Clinical nurse or Advanced Practice Nurse (APN) experience highly valued Ability to work in an ambiguous environment undergoing transformation is a strong plus Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals Self starter; ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem  Ability to assimilate and communicate complex clinical and product information  Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply Understanding of external laws, codes and company policies that apply to the healthcare industry E5 Distinctions Deep understanding of the overall and unspecified abstract needs of healthcare practitioners (HCPs) to identify and surface their clinical and business goals and challenges Lead end to end experience for assigned customers/accounts and drive demand at the point of care Solve unusually complex problems using multiple dynamic sources of information Play coach/mentor role to other TAMs within the ecosystem 6 or more years experience working in a sales role with HCPs

The Therapeutic Area Manager (TAM) is integral to successfully delivering this vision, working closely with healthcare providers. The TAM deeply understands the specific needs of healthcare practitioners in their therapeutic area to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care.  The TAM is empowered to own the business for their TA within the ecosystem and to optimize as appropriate; focused on improving the customer and patient experience across the care continuum. They will leverage other ecosystem and organization experts to provide customers with the information they need about products to make decisions that support enhanced patient outcomes, and to influence the ecosystem business strategy. The TAM will represent all relevant products and indications within the designated Therapeutic Area.  In alignment with the ecosystem and customer strategic plan, the TAM is accountable for driving on-label clinical demand to ensure HCPs identify the right medication for the right patient. In addition, they are responsible for collecting ecosystem insights and trends and being a primary conduit between an ecosystem, the Squads and marketing to support the national strategy at a local level.  The TAM will represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials. There are two levels of Therapeutic Area Managers. The difference is based on the scope, complexity and criticality to the ecosystem business as well as differences in expertise required to execute responsibilities. Key Accountabilities Serve as primary point of contact for their therapeutic area for their customers in the  ecosystem. Address and identify opportunities for pulling through ecosystem and TA squad strategies at the point-of-care Apply strong understanding of the specific needs of healthcare practitioners and mobilizes ecosystem and organization experts to partner with customers to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care  Contribute to the development and execution of customer account plans for target accounts to deliver maximum impact opportunities and business goals  Deliver education to HCPs regarding product information, appropriate use, and dosing and administration based on FDA approved product information and formulary/pathways/guidelines (e.g. one on one interactions, in-services, identification of opportunities for peer-to-peer programming, etc.). Effectively triage to USMA experts as appropriate Address product acquisition (contract awareness, etc), and address supply matters through coordination of  distribution issues, and managing spoilage and returns Ensure product access to provide proactive (and de-identified) education on patient assistance, reimbursement resources. Triage to HD and FRM as appropriate Keep abreast of customer and healthcare industry trends. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Scientific or clinical degree, Bachelor’s degree level at minimum Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required 4 or more years experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment  Clinical nurse or Advanced Practice Nurse (APN) experience highly valued Ability to work in an ambiguous environment undergoing transformation is a strong plus Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals Self starter; ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem  Ability to assimilate and communicate complex clinical and product information  Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply Understanding of external laws, codes and company policies that apply to the healthcare industry E5 Distinctions Deep understanding of the overall and unspecified abstract needs of healthcare practitioners (HCPs) to identify and surface their clinical and business goals and challenges Lead end to end experience for assigned customers/accounts and drive demand at the point of care Solve unusually complex problems using multiple dynamic sources of information Play coach/mentor role to other TAMs within the ecosystem 6 or more years experience working in a sales role with HCPs

The Therapeutic Area Manager (TAM) is integral to successfully delivering this vision, working closely with healthcare providers. The TAM deeply understands the specific needs of healthcare practitioners in their therapeutic area to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care.  The TAM is empowered to own the business for their TA within the ecosystem and to optimize as appropriate; focused on improving the customer and patient experience across the care continuum. They will leverage other ecosystem and organization experts to provide customers with the information they need about products to make decisions that support enhanced patient outcomes, and to influence the ecosystem business strategy. The TAM will represent all relevant products and indications within the designated Therapeutic Area.  In alignment with the ecosystem and customer strategic plan, the TAM is accountable for driving on-label clinical demand to ensure HCPs identify the right medication for the right patient. In addition, they are responsible for collecting ecosystem insights and trends and being a primary conduit between an ecosystem, the Squads and marketing to support the national strategy at a local level.  The TAM will represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials. There are two levels of Therapeutic Area Managers. The difference is based on the scope, complexity and criticality to the ecosystem business as well as differences in expertise required to execute responsibilities. Key Accountabilities Serve as primary point of contact for their therapeutic area for their customers in the  ecosystem. Address and identify opportunities for pulling through ecosystem and TA squad strategies at the point-of-care Apply strong understanding of the specific needs of healthcare practitioners and mobilizes ecosystem and organization experts to partner with customers to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care  Contribute to the development and execution of customer account plans for target accounts to deliver maximum impact opportunities and business goals  Deliver education to HCPs regarding product information, appropriate use, and dosing and administration based on FDA approved product information and formulary/pathways/guidelines (e.g. one on one interactions, in-services, identification of opportunities for peer-to-peer programming, etc.). Effectively triage to USMA experts as appropriate Address product acquisition (contract awareness, etc), and address supply matters through coordination of  distribution issues, and managing spoilage and returns Ensure product access to provide proactive (and de-identified) education on patient assistance, reimbursement resources. Triage to HD and FRM as appropriate Keep abreast of customer and healthcare industry trends. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Scientific or clinical degree, Bachelor’s degree level at minimum Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required 4 or more years experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment  Clinical nurse or Advanced Practice Nurse (APN) experience highly valued Ability to work in an ambiguous environment undergoing transformation is a strong plus Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals Self starter; ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem  Ability to assimilate and communicate complex clinical and product information  Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply Understanding of external laws, codes and company policies that apply to the healthcare industry E5 Distinctions Deep understanding of the overall and unspecified abstract needs of healthcare practitioners (HCPs) to identify and surface their clinical and business goals and challenges Lead end to end experience for assigned customers/accounts and drive demand at the point of care Solve unusually complex problems using multiple dynamic sources of information Play coach/mentor role to other TAMs within the ecosystem 6 or more years experience working in a sales role with HCPs

The Therapeutic Area Manager (TAM) is integral to successfully delivering this vision, working closely with healthcare providers. The TAM deeply understands the specific needs of healthcare practitioners in their therapeutic area to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care.  The TAM is empowered to own the business for their TA within the ecosystem and to optimize as appropriate; focused on improving the customer and patient experience across the care continuum. They will leverage other ecosystem and organization experts to provide customers with the information they need about products to make decisions that support enhanced patient outcomes, and to influence the ecosystem business strategy. The TAM will represent all relevant products and indications within the designated Therapeutic Area.  In alignment with the ecosystem and customer strategic plan, the TAM is accountable for driving on-label clinical demand to ensure HCPs identify the right medication for the right patient. In addition, they are responsible for collecting ecosystem insights and trends and being a primary conduit between an ecosystem, the Squads and marketing to support the national strategy at a local level.  The TAM will represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials. There are two levels of Therapeutic Area Managers. The difference is based on the scope, complexity and criticality to the ecosystem business as well as differences in expertise required to execute responsibilities. Key Accountabilities Serve as primary point of contact for their therapeutic area for their customers in the  ecosystem. Address and identify opportunities for pulling through ecosystem and TA squad strategies at the point-of-care Apply strong understanding of the specific needs of healthcare practitioners and mobilizes ecosystem and organization experts to partner with customers to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care  Contribute to the development and execution of customer account plans for target accounts to deliver maximum impact opportunities and business goals  Deliver education to HCPs regarding product information, appropriate use, and dosing and administration based on FDA approved product information and formulary/pathways/guidelines (e.g. one on one interactions, in-services, identification of opportunities for peer-to-peer programming, etc.). Effectively triage to USMA experts as appropriate Address product acquisition (contract awareness, etc), and address supply matters through coordination of  distribution issues, and managing spoilage and returns Ensure product access to provide proactive (and de-identified) education on patient assistance, reimbursement resources. Triage to HD and FRM as appropriate Keep abreast of customer and healthcare industry trends. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Scientific or clinical degree, Bachelor’s degree level at minimum Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required 4 or more years experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment  Clinical nurse or Advanced Practice Nurse (APN) experience highly valued Ability to work in an ambiguous environment undergoing transformation is a strong plus Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals Self starter; ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem  Ability to assimilate and communicate complex clinical and product information  Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply Understanding of external laws, codes and company policies that apply to the healthcare industry E5 Distinctions Deep understanding of the overall and unspecified abstract needs of healthcare practitioners (HCPs) to identify and surface their clinical and business goals and challenges Lead end to end experience for assigned customers/accounts and drive demand at the point of care Solve unusually complex problems using multiple dynamic sources of information Play coach/mentor role to other TAMs within the ecosystem 6 or more years experience working in a sales role with HCPs

The Field Reimbursement Manager (FRM) is integral to successfully delivering this vision by minimizing reimbursement barriers for patients and providers to optimize access to Genentech products. Within the context of an integrated ecosystem business plan, the FRM is responsible for addressing access restrictions by strategically working with key decision makers to refine policies, empowering team members and customers to resolve access issues, and solving the most complex patient access cases. They also develop ethical and customer-oriented reimbursement strategies and proactively communicate payer criteria/terms and practices, as these relate to reimbursement for the assigned Genentech products. Within the ecosystem, the FRM works closely with the Director, Healthcare Market (HD), Therapeutic Area Manager (TAM), other FRMs, Clinical Coordinators and Access Solutions internal teams to ensure drug accessibility. The FRM will represent all products within their scope as determined by the ecosystem, which may include up to the full portfolio. Key Accountabilities Work with internal partners to build strategic patient access and reimbursement account plans and review franchise, managed care, and ecosystem field sales business plans and objectives As subject matter expert on the payer landscape relevant to assigned Genentech therapeutic area/products, educate customers and partners on national, regional and local coverage policies and processes Is a conduit between the Field and Home Office Genentech functions for all public and private payer policies and practices that impact patient access to Genentech products Urgently anticipate, navigate and address individual account and patient access (may include patient identifiers) issues that occur by partnering with internal and external stakeholders including Access Solutions teams Proactively communicate and explains Genentech-specific reimbursement programs, policies, procedures and resources so that HCP office staff is fluent in how to use access programs for Genentech products Maintain compliant relationships with relevant state, local, institutional, or other societies Keep abreast of customer and healthcare industry trends. Sees patterns or connections between situations; can envision and articulate possibilities and likelihoods. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Bachelor’s Degree required; MBA or other related graduate degree preferred 6 or more years cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry A minimum of 2 or more years direct experience with managed care and reimbursement is required, either directly within/from the pharmaceutical/biotech industry or relevant, large-scale practice management Must demonstrate excellent working knowledge of reimbursement and the practice management environment  Demonstrated ability of applying reimbursement knowledge to address/resolve patient access barriers Previous experience with both private & public payers is strongly preferred Previous experience in other functions in the pharmaceutical/biotech industry is preferred, e.g. product marketing, managed care marketing, field sales/sales management, field account management, etc. Proven track record for consistently meeting or exceeding goals and objectives Previous experience in completing & implementing attainable business plans Understanding of external laws, codes and company policies that apply to the healthcare industry.

The Business Engagement Manager (BEM) represents the entire Genentech product portfolio and is integral to successfully delivering this vision. The BEM connects to the financial decision-makers within the healthcare ecosystem and will be a critical liaison between these customers and Genentech. Leveraging their account and contract management capabilities the BEM will be required to lead and influence customers including large provider institutions, as well as broad, diverse internal audiences including senior Genentech leadership and squads. Working in the context of an integrated ecosystem business plan, the BEM will play an important account management role working both independently and closely with the Director, Healthcare Market (HD) to develop, administer, and pull-through provider contracts as well as other partnership opportunities targeted at financial decision-makers and their institutions. The BEM will be an expert in contract management and will work closely with Genentech’s internal strategy and operations teams to ensure appropriate terms and with legal and compliance to ensure eligibility. Additionally, BEMs will have a strong understanding of the healthcare environment and will play a pivotal role in not only effective customer and contract management but also in navigating both the external complexity of the ecosystem and the internal dynamics of product and customer priorities. The BEM will represent relevant current and potentially future contracted products within the designated Ecosystem. Key Accountabilities Deeply understand the contracting landscape and process as well as other specific needs of the provider healthcare systems and their FDMs in order to identify innovative win-win opportunities in support of improved patient outcomes, lower costs and improved quality of care Accountable for provider contract administration within the ecosystem – including, informing FDMs about contract eligibility and handling contract paperwork to onboard providers Accountable for provider contract pull-through and communication within the ecosystem – including, informing providers about tier status / directional performance and implications (discounts/rebates) and educating stakeholders about payer formulary status Play a critical account management role in their ability to independently engage, influence and partner with senior, C level financial decision-makers, and other FDMs within ecosystem practices and health systems, which will not only advance our collective business interests but also help ensure a positive customer experience and customer perspective of Genentech as a partner and innovator Partner closely with the multiple roles within the Genentech Healthcare Ecosystems, including the Healthcare Executive Director (HED) and Healthcare Directors (HD) and relevant TAMs, to ensure appropriate implementation of customer and ecosystem contracting goals Influence broad, diverse internal audiences including senior GNE leadership, Pricing Contracting and Distribution (PCD) / Contract Operations and squads regarding emerging ecosystems trends and customer insights in order to inform current and future contracting and FDM engagement strategy Keep abreast of customer and healthcare industry trends. Sees patterns or connections between situations; can envision and articulate possibilities and likelihoods. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Business, analytics or finance degree, Bachelor’s degree level at minimum MBA or other related graduate-level degree is preferred 6 or more years cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry (e.g., payers, health systems), is required Previous account management experience working in a contract development and administration role, ideally representing multiple products in the life sciences and working in a complex healthcare system/provider environment, is strongly preferred Proven track record of analytical ability, operational excellence, and detail orientation Ability to project manage and successfully administer multiple complex contracts involving several stakeholders (both internal and external) and a broad cross-functional team Strong collaboration, stakeholder management and communication skills – including verbal, written, and negotiation Proven inspiring and influencing skills applicable to both customer and internal audiences, including senior leadership Ability to work in an ambiguous environment undergoing a transformation, while maintaining a focus on operational excellence and detail orientation Understanding of external laws, codes and company policies that apply to the healthcare industry.

The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards. Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures. Qualifications Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.

The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards. Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures. Qualifications Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.

The Sales Rep is responsible for achieving all territory sales goals through the promotion, sale and support of company products or services in his/her geographic territory. Responsibilities will include, but are not limited to, the following: Direct one-to-one communication with physicians and health care professionals in support of approved product indications. Contacting medical professionals and explaining features and benefits of products offered. Planning and organizing speakers programs in territory. Communicating competitive market intelligence to brand teams and management. Timely and accurate completion of all administrative expectations. Responsible for complying with all federal (PDMA/OIG), state regulations and Celgene’s Policies relative to prescription drug sampling. Follows all sampling procedures as detailed within Celgene’s Sample Compliance Policies and Procedures Manual. Skills/Knowledge Required : Bachelor’s degree; minimum of 2 years’ pharmaceutical sales experience preferred. Proven track record that demonstrates top sales accomplishments. Ability to develop relationships with physicians, nurses and ancillary staff within academic hospitals, clinics, and private practice facilities. Demonstrated knowledge of healthcare system processes including reimbursement preferred. Possesses a strong work ethic, ability to develop priorities, and manage time appropriately. Works with all members of a team effectively. Ability to travel over a broad geography is required. This position requires the ability to drive within their assigned territory by automobile (and in some territories to travel by airplane).

The Sales Rep is responsible for achieving all territory sales goals through the promotion, sale and support of company products or services in his/her geographic territory. Responsibilities will include, but are not limited to, the following: Direct one-to-one communication with physicians and health care professionals in support of approved product indications. Contacting medical professionals and explaining features and benefits of products offered. Planning and organizing speakers programs in territory. Communicating competitive market intelligence to brand teams and management. Timely and accurate completion of all administrative expectations. Responsible for complying with all federal (PDMA/OIG), state regulations and Celgene’s Policies relative to prescription drug sampling. Follows all sampling procedures as detailed within Celgene’s Sample Compliance Policies and Procedures Manual. Skills/Knowledge Required : Bachelor’s degree; minimum of 2 years’ pharmaceutical sales experience preferred. Proven track record that demonstrates top sales accomplishments. Ability to develop relationships with physicians, nurses and ancillary staff within academic hospitals, clinics, and private practice facilities. Demonstrated knowledge of healthcare system processes including reimbursement preferred. Possesses a strong work ethic, ability to develop priorities, and manage time appropriately. Works with all members of a team effectively. Ability to travel over a broad geography is required. This position requires the ability to drive within their assigned territory by automobile (and in some territories to travel by airplane).

The Territory Manager (TM) is responsible for the sale of the organization's product(s) in a specified region or major geographical area. Essential responsibilities and duties may include, but are not limited to, the following: Demonstrate selling skills and pull-thru execution through strategically and tactically allocating resources to drives results Develop effective customer relationships, and leverage those relationships to drive results Demonstrate expertise across the product portfolio, therapeutic areas, and managed care Effectively manage territory by routinely analyzing data to target high prescribing HCPs Develop and deliver effective sales presentations on the organization’s products to target HCPs Meet or exceed established call average and sales performance expectations Demonstrate market and industry knowledge relative to product portfolio and competitor products Understand and utilize clinical and disease state knowledge and the impact on patients and providers Complete all administrative tasks in a timely manner Attend various sales training classes, sales meetings, and national/regional conferences Qualifications Bachelor’s degree required A minimum of two years of successful sales experience with a demonstrated track record of success Pharmaceutical sales experience or B2B sales experience is preferred Must have a valid driver’s license to travel to customer locations (some overnights may be required) Requires strong business acumen, teamwork, collaboration, accountability, tenacity, and communication skills Ability to physically perform all job duties which include: Driving in a geographically large territory for long periods of time each day Lifting sample boxes (25 pounds) Remaining in a standing position for prolonged periods of time when giving presentations or lunches Performing other job-related duties and responsibilities as may be assigned from time to time  

In partnership with one of our top tier pharmaceutical clients we are building a new CDx-Companion Diagnostic team in a non-sales role.  This opportunity allows strong performers to capitalize on successful oncology and diagnostic background in a different way. We are seeking team-oriented, driven, clinically and technically focused oncology diagnostic representatives possessing experience and existing relationships in pathology, oncology, labs in this dynamic market space.  This is a new team build. In partnership with our client, Amplity will be offering a lucrative base salary, with bonus and competitive benefit package, including 401K. We understand the importance of recruiting and retaining the best talent and are prepared to compensate you for your oncology and diagnostics experience, customer relationships and success. This is not a sales position, but those with previous oncology diagnostic experience are strongly preferred.  CDx Oncology Education Specialist will provide disease and Oncology CDx Education calling on Pathologists, Oncologists, labs and the top 100 Oncology Centers of Excellence within the region.  Residence near a major airport is required along with the willingness to travel extensively within multiple states on a weekly basis. Please apply at once if you are ready to use your strong oncology diagnostic sales experience in a unique educational and supportive role. Requirements: Bachelor’s degree required; On average of 4 to 5 years of successful sales or account management experience in oncology/hematology, biotech, life science or diagnostic sales; Strong technical background in molecular biology, genomics, Immunohistochemistry or immunology, a plus; Relationships with Pathologists and/or Oncologist strongly preferred; 60% - 70% travel; A valid driver's license and clean driving record; Account and Territory Management experience. Knowledge, Skills and Abilities: Clinical and Business Acumen in the oncology and diagnostic arena; Excellent verbal, written and interpersonal communication skills; Excellent collaboration skills and ability to work independently and as a team member with multiple parties.

Job Description • In the absence of the center manager, overall authority over center operations production goals, monitor net yields and implement improvement plans as required. Meet daily, weekly and monthly deadlines and maintain operational records. • Independently determine center labor usage to meet business needs. Support meeting the established center production goals. • In collaboration with center manager, manage all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment. Support meeting daily, weekly and monthly deadlines and maintain center’s operational records. • Ensure efficient donor flow throughout the center. Identify problem areas and implement corrective action as needed. • In collaboration with center manager, ensure compliance with all Company SOPs and applicable federal, state and local regulations. Perform nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties. • In absence of center manager, responsible for all aspects of financial oversight. Responsible for center production goals. Monitors net yields and implements plans for improvement when required. Consistently meets daily, weekly and monthly deadlines and maintains center’s operational records. • In collaboration with center manager, ensure meets financial targets at all times and adheres to cash management, financial reporting, and other financial responsibilities. • In collaboration with center manager, support the center philosophy of continuous improvement. Collect and analyze data to maintain and improve center quality, efficiency and profitability. Implement effective corrective action plans when appropriate. • In collaboration with center and quality management, assist quality compliance by meeting company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees. • In collaboration with center and quality management, assist with all audits by working with quality personnel and QA team to develop effective corrective action plans to address any areas of deficiency noted during audits. • Follow all HSE and OSHA policies and procedures. In collaboration with center manager, ensure the center and all employees comply with OSHA regulations and training. Complete all OSHA record keeping and reporting requirements. • In collaboration with center manager, maintain clean efficient work environment, and ensure center has sufficient operating supplies and forms. May conduct routine internal procedures and documentation audits. • Support facility maintenance to highest safety, compliance and cleanliness standards. Partner with corporate facilities to ensure center compliance at all times. • In collaboration with center manager, conduct recruitment, training, development, counseling and termination. Manage effectively employee turnover within center operations. Adhere to HR policies and practices through fair and equitable treatment of all employees. Communicate effectively with HR to ensure compliance. • In collaboration with center manager, ensure excellent customer service by all staff. Provide a model of good customer service to employees. Communicate openly with customers. Effectively resolve complaints or concerns. • In collaboration with center manager, support all marketing and advertising to ensure effectively executing programs for desired results. Make applicable recommendations to improve effectiveness. • In collaboration with center manager, represent the Company and center in the community and with other business, local publications and vendors. • Maintain confidentiality of all personnel, donor and center information. • Perform other job-related duties as assigned. Education • Bachelor’s Degree preferred • Equivalent combination of education and professional work experience required Experience • Minimum 1 year supervisory or leadership experience responsible for overseeing the activities of others required OR • Completion of CSL Plasma Leadership Development program Additional Comments • Maintain company Technical Training certification Working Conditions (physical & mental requirements) • Ability to make decisions which have significant impact on the department’s creditability, operations and services • Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations • Reach, bend, kneel and have high level of manual dexterity to lift boxes, carry instruments, pull or push furniture and/or supplies • Overnight travel required up to 10% of the time • Generally spends 80% of the time standing and walking and 20% of the time sitting • Occasionally lift and carry up to 25 lbs. • Occasionally perform tasks while standing and walking up to 100% of the time • See, hear and speak with customers and center employees • Approximately 60% of the time is spent managing center by auditing, improving operations and observing ongoing operations through the center • Exposure to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Fast paced environment with frequent interruptions

With operations in 35+ nations and ~ 22,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment. CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma , one of the world's largest collectors of human plasma, which is used to create CSL’s therapies. Seqirus is the second largest influenza vaccine company in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally. We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

Responsible for preparing the donor, donor area and equipment for the pheresis process. 1 Prepares the autopheresis machine for the pheresis process. 2 Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3 Disconnects the donor when the process is complete. 4 Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6 Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7 Alerts Group Leader or Supervisor of donor flow issues. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheresis operation. 1. In compliance with Standard Operating Procedures (SOP), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2. May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 3. Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors’ questions are answered timely, accurately and professionally. 4. Answers the telephone and assists in providing appropriate information to the caller. 5. Maintains alertness and awareness to any reaction a donor may have during or after the pheresis process and notifies appropriate staff. 6. Maximizes donor flow by allocating staff and resources to appropriate center area or task. 7. Conducts daily calibration of equipment according to SOP and Plasma Operating Procedures (POP). Resolves calibration issues. Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 8. Provides guidance and technical training on processes and procedures to reception staff and other staff as required. 9. Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management staff. 10. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs. 11. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 12. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 13. Maintains confidentiality of all personnel, donor and center information. 14. May be cross-trained in other areas to meet the needs of the business. 15. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 16. Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of 18 months experience in a clerical or customer service related position, preferably in health care of plasma collection environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Understands, remembers and communicates routine, factual information • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

This position is responsible for overseeing the applicant and return donor reception and registration processes. • Supervise reception and medical staff. • Assist management with daily center operations to include development of reception and medical staff, assessment and improvement of processes, troubleshooting issues and managing donor flow. Main Responsibilities 1. In compliance with Standard Operating Procedures (SOPs), supervise daily activities of reception, medical, and customer service operations. Provide clear and consistent instructions and directions, conduct meetings, and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues. 2. In conjunction with other management and supervisory staff, facilitate donor movement throughout the center minimizing donor wait time and processing. 3. Supervise reception and medical work areas activities to ensure proper handling of supplies and materials. Coordinate plans and deliver medical and reception staff training. 4. Repair or replace equipment in a timely manner. Update equipment status and documentation on a regular basis. 5. Ensure adequate reception and medical staffing to provide sufficient support based upon center size, structure and donor flow. Create schedules for direct reports per company procedures. Monitor time card procedures, attendance and overtime usage. 6. Conduct investigations, participate in root cause analysis, and develop recommendations for process improvement. 7. Participate with management in conducting performance appraisals and providing performance feedback. With management review and direction, document verbal and written coaching level corrective actions, as needed. 8. Participate, as appropriate, with management in the recruitment and selection of center operation staff. 9. Act as liaison for Center Medical Director and Divisional Medical Director. Coordinate Center Medical Director activities. 10. Follow and ensure staff adheres to all Standard Operating Procedures (SOPs), company policies and procedures. 11. Comply with all local, state and federal regulations and laws to include, but not limited to: ADA, Civil Rights, EEOC, FDA, GHA, HIIPA, and OSHA. 12. Participate in selected Center Leadership meetings and present pertinent related medical topics. Conduct and document monthly medical meetings. 13. Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 14. Provide medical oversight and guidance to center specialty and employee Hep B programs. Understand policies and procedures associated with hyper immune programs at the center, as applicable. 15. Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine internal procedures and documentation audits, as applicable. Promote safety in all actions. 16. Maintain an environment free from harassment or intimidation of any employee by co-workers, management personnel or any external source. Immediately report (orally and/or in writing) all incidents of harassment to a manger and Human Resources. 17. Maintain professional image and confidentiality of all company records and information at all times. 18. Will be cross-trained in all technical areas and other functions to meet business needs. 19. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 20. Perform other job-related duties as assigned. Education • Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR • Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state Experience • Supervisory experience and regulated environment strongly preferred Working Conditions (physical & mental requirements) • Shares information with internal contacts with common desire to reach a solution • Ability to make decisions, which have moderate impact on immediate work unit • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification. 1 Promotes positive customer relations with all donors. 2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program • If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician Experience • Minimum of one (1) year experience in a health care environment • Experience in a plasma or whole blood collection center or other regulated environment preferred • Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. • Ability to instruct donors, staff and community regarding the benefit of plasma donation programs Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs

Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification. 1 Promotes positive customer relations with all donors. 2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program • If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician Experience • Minimum of one (1) year experience in a health care environment • Experience in a plasma or whole blood collection center or other regulated environment preferred • Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. • Ability to instruct donors, staff and community regarding the benefit of plasma donation programs Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs