2 jobs found in houma

The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.   Job Accountabilities (Responsibilities) 1.Collect specimens according to established...

Primary responsibilities for role: · Promote customer satisfaction through appropriate interaction and responsiveness to customer needs. · Builds rapport with donors to ensure overall customer satisfaction with the center to support long term donation. · Selection of suitable plasmapheresis donors by performing physical examinations and taking medical histories on all donors through the use of FDA approved Standard Operating Procedure (SOP) Manual, current State and Federal guidelines, OSHA, CLIA, CGMP, all internal company procedures and personal education and experience. · Responsible for donor awareness to potential hazards . · Administration of donor consent form. · Provides Donor education on trends identified regarding general health assessment completed at the Center. · Provides counseling to Donors regarding unacceptable test results. · Evaluates and manages donor injuries and adverse events....