The Customer Service Rep aids in all Customer Service functions of order entry, while abiding by the procedures set forth by management.
Job Responsibilities:
Actively participates in the training of all Customer Service personnel including new hires
Monitors the flow of orders to and from the Customer Service Department
Deletes, corrects, or re-enters patient orders as deemed necessary
Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel
Qualifications:
Ability to read and analyze documents such as patient orders
Ability to effectively communicate with co-workers and patients alike
Ability to help with the training of employees
Ability to apply common sense understanding to carry out oral and written instructions
Education and Experience:
High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience...
Jan 11, 2021
The Customer Service Rep aids in all Customer Service functions of order entry, while abiding by the procedures set forth by management.
Job Responsibilities:
Actively participates in the training of all Customer Service personnel including new hires
Monitors the flow of orders to and from the Customer Service Department
Deletes, corrects, or re-enters patient orders as deemed necessary
Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel
Qualifications:
Ability to read and analyze documents such as patient orders
Ability to effectively communicate with co-workers and patients alike
Ability to help with the training of employees
Ability to apply common sense understanding to carry out oral and written instructions
Education and Experience:
High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience...
Lincare is playing our part to meet the COVID-19 challenges through our continuum of care with in-home services, helping to maximize hospital capacity and providing a more comfortable environment for our patients. Lincare’s number one priority in any emergency or natural disaster is your safety. Lincare has been preparing for the safety of our employees and the continuum of care that may be needed for our patients. While a vast majority of our roles do not have face to face interactions with our patients some roles do. With these patient-facing roles, we have ensured that we are following the latest standards and guidance in the use of personal protective equipment (PPE). We are a healthcare provider and must live up to our duty. We are in an essential industry. We are essential at any time for some of the most vulnerable people in need of respiratory care — that’s what Lincare does. And now, even more so, all of us are needed...
Jan 11, 2021
Lincare is playing our part to meet the COVID-19 challenges through our continuum of care with in-home services, helping to maximize hospital capacity and providing a more comfortable environment for our patients. Lincare’s number one priority in any emergency or natural disaster is your safety. Lincare has been preparing for the safety of our employees and the continuum of care that may be needed for our patients. While a vast majority of our roles do not have face to face interactions with our patients some roles do. With these patient-facing roles, we have ensured that we are following the latest standards and guidance in the use of personal protective equipment (PPE). We are a healthcare provider and must live up to our duty. We are in an essential industry. We are essential at any time for some of the most vulnerable people in need of respiratory care — that’s what Lincare does. And now, even more so, all of us are needed...
