The Patient Registration Coordinator is a key role in the transition of a patient coming onto Option Care services. Patient Registration Coordinators are responsible for coordinating transition services with internal and external partners to ensure the accuracy and completeness of all required documentation is of the highest quality while providing exceptional customer service. Patient Registration are responsible for proactively building strong relationships with referral sources, account managers, care transition coordinators and internal nursing, pharmacy and revenue cycle team members.
Job Responsibilities (listed in order of importance and/or time spent)
Interacts with external service providers and the Option Care Commercial Team to transition new patients onto service with Option Care.
Coordinates the onboarding of referrals between different functional areas within Option Care including Pharmacy, Nursing, Warehouse and Revenue Cycle.
Proactively maintains and grows relationships with referral sources and serves as a key point of contact and representative of Option Care. Attend meetings with key accounts as needed.
Communicates frequently with the Commercial team to provide updates on patient referral status and resolve any related issues.
Responsible for collecting, reviewing and completing applicable care transition documents. Participates with any data collection required.
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Accountable for setting new patients up on autopay, discussing copay assistance plans and foundation assistance plans and transferring patients to patient pay team if applicable to discuss FAA and other payment options.
Basic Education and/or Experience Requirements
High School Diploma with 1 year of customer service/account management experience or patient registration/revenue cycle management experience OR an Associate’s Degree, LPN or Pharm Tech license.
Basic Qualifications
Experience establishing and maintaining relationships with individuals at all levels of the organization.
Experience providing customer service to internal and external customers, including meeting quality standards of services and evaluation of customer satisfaction.
Basic PC skills including email, Microsoft Word, Excel and PowerPoint.
Experience in identifying operational issues and recommending process improvements.
Strong organization and planning skills.
Travel Requirements: (if required)
N/A
Preferred Qualifications & Interests (PQIs)
LPN, RD or Pharm Tech licensure and/or experience
Previous Infusion Medical Billing/Collections or Intake/Admissions Experience.
Jan 22, 2020
The Patient Registration Coordinator is a key role in the transition of a patient coming onto Option Care services. Patient Registration Coordinators are responsible for coordinating transition services with internal and external partners to ensure the accuracy and completeness of all required documentation is of the highest quality while providing exceptional customer service. Patient Registration are responsible for proactively building strong relationships with referral sources, account managers, care transition coordinators and internal nursing, pharmacy and revenue cycle team members.
Job Responsibilities (listed in order of importance and/or time spent)
Interacts with external service providers and the Option Care Commercial Team to transition new patients onto service with Option Care.
Coordinates the onboarding of referrals between different functional areas within Option Care including Pharmacy, Nursing, Warehouse and Revenue Cycle.
Proactively maintains and grows relationships with referral sources and serves as a key point of contact and representative of Option Care. Attend meetings with key accounts as needed.
Communicates frequently with the Commercial team to provide updates on patient referral status and resolve any related issues.
Responsible for collecting, reviewing and completing applicable care transition documents. Participates with any data collection required.
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Accountable for setting new patients up on autopay, discussing copay assistance plans and foundation assistance plans and transferring patients to patient pay team if applicable to discuss FAA and other payment options.
Basic Education and/or Experience Requirements
High School Diploma with 1 year of customer service/account management experience or patient registration/revenue cycle management experience OR an Associate’s Degree, LPN or Pharm Tech license.
Basic Qualifications
Experience establishing and maintaining relationships with individuals at all levels of the organization.
Experience providing customer service to internal and external customers, including meeting quality standards of services and evaluation of customer satisfaction.
Basic PC skills including email, Microsoft Word, Excel and PowerPoint.
Experience in identifying operational issues and recommending process improvements.
Strong organization and planning skills.
Travel Requirements: (if required)
N/A
Preferred Qualifications & Interests (PQIs)
LPN, RD or Pharm Tech licensure and/or experience
Previous Infusion Medical Billing/Collections or Intake/Admissions Experience.
The Patient Registration Coordinator is a key role in the transition of a patient coming onto Option Care services. Patient Registration Coordinators are responsible for coordinating transition services with internal and external partners to ensure the accuracy and completeness of all required documentation is of the highest quality while providing exceptional customer service. Patient Registration are responsible for proactively building strong relationships with referral sources, account managers, care transition coordinators and internal nursing, pharmacy and revenue cycle team members.
Job Responsibilities (listed in order of importance and/or time spent)
Interacts with external service providers and the Option Care Commercial Team to transition new patients onto service with Option Care.
Coordinates the onboarding of referrals between different functional areas within Option Care including Pharmacy, Nursing, Warehouse and Revenue Cycle.
Proactively maintains and grows relationships with referral sources and serves as a key point of contact and representative of Option Care. Attend meetings with key accounts as needed.
Communicates frequently with the Commercial team to provide updates on patient referral status and resolve any related issues.
Responsible for collecting, reviewing and completing applicable care transition documents. Participates with any data collection required.
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Accountable for setting new patients up on autopay, discussing copay assistance plans and foundation assistance plans and transferring patients to patient pay team if applicable to discuss FAA and other payment options.
Basic Education and/or Experience Requirements
High School Diploma with 1 year of customer service/account management experience or patient registration/revenue cycle management experience OR an Associate’s Degree, LPN or Pharm Tech license.
Basic Qualifications
Experience establishing and maintaining relationships with individuals at all levels of the organization.
Experience providing customer service to internal and external customers, including meeting quality standards of services and evaluation of customer satisfaction.
Basic PC skills including email, Microsoft Word, Excel and PowerPoint.
Experience in identifying operational issues and recommending process improvements.
Strong organization and planning skills.
Travel Requirements: (if required)
N/A
Preferred Qualifications & Interests (PQIs)
LPN, RD or Pharm Tech licensure and/or experience
Previous Infusion Medical Billing/Collections or Intake/Admissions Experience.
Jan 22, 2020
The Patient Registration Coordinator is a key role in the transition of a patient coming onto Option Care services. Patient Registration Coordinators are responsible for coordinating transition services with internal and external partners to ensure the accuracy and completeness of all required documentation is of the highest quality while providing exceptional customer service. Patient Registration are responsible for proactively building strong relationships with referral sources, account managers, care transition coordinators and internal nursing, pharmacy and revenue cycle team members.
Job Responsibilities (listed in order of importance and/or time spent)
Interacts with external service providers and the Option Care Commercial Team to transition new patients onto service with Option Care.
Coordinates the onboarding of referrals between different functional areas within Option Care including Pharmacy, Nursing, Warehouse and Revenue Cycle.
Proactively maintains and grows relationships with referral sources and serves as a key point of contact and representative of Option Care. Attend meetings with key accounts as needed.
Communicates frequently with the Commercial team to provide updates on patient referral status and resolve any related issues.
Responsible for collecting, reviewing and completing applicable care transition documents. Participates with any data collection required.
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Accountable for setting new patients up on autopay, discussing copay assistance plans and foundation assistance plans and transferring patients to patient pay team if applicable to discuss FAA and other payment options.
Basic Education and/or Experience Requirements
High School Diploma with 1 year of customer service/account management experience or patient registration/revenue cycle management experience OR an Associate’s Degree, LPN or Pharm Tech license.
Basic Qualifications
Experience establishing and maintaining relationships with individuals at all levels of the organization.
Experience providing customer service to internal and external customers, including meeting quality standards of services and evaluation of customer satisfaction.
Basic PC skills including email, Microsoft Word, Excel and PowerPoint.
Experience in identifying operational issues and recommending process improvements.
Strong organization and planning skills.
Travel Requirements: (if required)
N/A
Preferred Qualifications & Interests (PQIs)
LPN, RD or Pharm Tech licensure and/or experience
Previous Infusion Medical Billing/Collections or Intake/Admissions Experience.
The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.
JOB RESPONSIBILITIES
Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
Reviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
Serves as a point of contact, coordination, and communication with other providers.
Makes arrangements for any special medical supplies or appliances to be available.
SUPERVISORY RESPONSIBILITIES
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
BASIC EDUCATION AND EXPERIENCE REQUIREMENTS
Licensed Registered Nurse (RN) in the state of practice and at least 2 years of experience in the health care industry.
BASIC QUALIFICATIONS
Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
Able to plan, organize and make presentations
TRAVEL REQUIREMENTS
Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
PREFERRED QUALIFICATIONS
Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships
Jan 22, 2020
The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.
JOB RESPONSIBILITIES
Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
Reviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
Serves as a point of contact, coordination, and communication with other providers.
Makes arrangements for any special medical supplies or appliances to be available.
SUPERVISORY RESPONSIBILITIES
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
BASIC EDUCATION AND EXPERIENCE REQUIREMENTS
Licensed Registered Nurse (RN) in the state of practice and at least 2 years of experience in the health care industry.
BASIC QUALIFICATIONS
Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
Able to plan, organize and make presentations
TRAVEL REQUIREMENTS
Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
PREFERRED QUALIFICATIONS
Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships
Responsibilities
Partner with health care professionals and those involved with patient care as a product expert to tailor solutions for patient therapy
Work in your own territory and also partner with team members and alliance partners for success in the territory
Sell in a changing health care environment, utilizing critical thinking and a strategic mindset to understand the environment (payer, health systems, business) and gain access to the customers to make an impact on patients’ lives
Achieve sales growth in territory and deliver on strong sales results
Entrepreneurial mindset to analyze, develop and grow territory business
Operate with high integrity and comply with Lilly policies and procedures
Basic Qualifications
Bachelors degree as well as Professional certification or license required to perform this position (if required by a specific state)
Valid driver’s license and acceptable driving record
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Additional Skills/Preferences
Bilingual skills as aligned with territory and customer needs.
Live within territory or within 30 miles of territory boundaries
Demonstrated business insight
Excellent communication and organizational skills
Ability to collaborate in a team environment
Jan 20, 2020
Responsibilities
Partner with health care professionals and those involved with patient care as a product expert to tailor solutions for patient therapy
Work in your own territory and also partner with team members and alliance partners for success in the territory
Sell in a changing health care environment, utilizing critical thinking and a strategic mindset to understand the environment (payer, health systems, business) and gain access to the customers to make an impact on patients’ lives
Achieve sales growth in territory and deliver on strong sales results
Entrepreneurial mindset to analyze, develop and grow territory business
Operate with high integrity and comply with Lilly policies and procedures
Basic Qualifications
Bachelors degree as well as Professional certification or license required to perform this position (if required by a specific state)
Valid driver’s license and acceptable driving record
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Additional Skills/Preferences
Bilingual skills as aligned with territory and customer needs.
Live within territory or within 30 miles of territory boundaries
Demonstrated business insight
Excellent communication and organizational skills
Ability to collaborate in a team environment
Responsibilities
Partner with health care professionals and those involved with patient care as a product expert to tailor solutions for patient therapy
Work in your own territory and also partner with team members and alliance partners for success in the territory
Sell in a changing health care environment, utilizing critical thinking and a strategic mindset to understand the environment (payer, health systems, business) and gain access to the customers to make an impact on patients’ lives
Achieve sales growth in territory and deliver on strong sales results
Entrepreneurial mindset to analyze, develop and grow territory business
Operate with high integrity and comply with Lilly policies and procedures
Basic Qualifications
Bachelors degree as well as Professional certification or license required to perform this position (if required by a specific state)
Valid driver’s license and acceptable driving record
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Additional Skills/Preferences
Bilingual skills as aligned with territory and customer needs.
Live within territory or within 30 miles of territory boundaries
Demonstrated business insight
Excellent communication and organizational skills
Ability to collaborate in a team environment
Jan 20, 2020
Responsibilities
Partner with health care professionals and those involved with patient care as a product expert to tailor solutions for patient therapy
Work in your own territory and also partner with team members and alliance partners for success in the territory
Sell in a changing health care environment, utilizing critical thinking and a strategic mindset to understand the environment (payer, health systems, business) and gain access to the customers to make an impact on patients’ lives
Achieve sales growth in territory and deliver on strong sales results
Entrepreneurial mindset to analyze, develop and grow territory business
Operate with high integrity and comply with Lilly policies and procedures
Basic Qualifications
Bachelors degree as well as Professional certification or license required to perform this position (if required by a specific state)
Valid driver’s license and acceptable driving record
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Additional Skills/Preferences
Bilingual skills as aligned with territory and customer needs.
Live within territory or within 30 miles of territory boundaries
Demonstrated business insight
Excellent communication and organizational skills
Ability to collaborate in a team environment
If you love to interact with patients and play a role in their overall healthcare experience, as our Phlebotomist, you’ll be able to do just that. Our technology is second to none in the industry, and you’ll work with new electronic reporting and accuracy tools, allowing you to focus on your patients with confidence and increase your success rates. Your tasks will include patient and specimen collection, packing and shipping of specimen, preparing samples in a safe and skillful manner. It is important work that requires sensitivity, accuracy and confidentiality. Your daily interaction with patients and sense of ownership will be essential to our success.
Job Duties/Responsibilities
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Provide superior customer service to all patients
Administrative and clerical duties as necessary
Travel to additional sites when needed
Requirements
High school diploma or equivalent
Phlebotomy certification from an accredited agency is preferred
Previous experience as a phlebotomist
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
Jan 20, 2020
If you love to interact with patients and play a role in their overall healthcare experience, as our Phlebotomist, you’ll be able to do just that. Our technology is second to none in the industry, and you’ll work with new electronic reporting and accuracy tools, allowing you to focus on your patients with confidence and increase your success rates. Your tasks will include patient and specimen collection, packing and shipping of specimen, preparing samples in a safe and skillful manner. It is important work that requires sensitivity, accuracy and confidentiality. Your daily interaction with patients and sense of ownership will be essential to our success.
Job Duties/Responsibilities
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Provide superior customer service to all patients
Administrative and clerical duties as necessary
Travel to additional sites when needed
Requirements
High school diploma or equivalent
Phlebotomy certification from an accredited agency is preferred
Previous experience as a phlebotomist
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
The Area Business Manager (ABM) is responsible for engaging customers within an assigned geography and presenting clinically focused selling message to create and grow revenue and to consistently deliver product goals. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity strictly following all Sanofi Genzyme US policies and in compliance with all policies and procedures governing the promotion of pharmaceutical/biological products in the US.
Engage customers within assigned geographical territory and deliver clinically focused message to introduce, launch, grow brand-share and revenue, and to consistently deliver on product goals.
Partner with multiple collaboration stakeholders: Regeneron Sales Professional counterpart, Reimbursement and Access Specialists, and Clinical brand and corporate objectives in assigned territory Develop strategy and execute tactics within key accounts in the therapeutic area to generate product utilization.
Develop strong working relationships with experts and all additional specialists in assigned geography as well as nurses, office staff and other important health care personnel and key patient advocacy support groups as directed.
Coordinate with other field specialists such as Regional Science Liaisons, Field Account Specialists, Account Management and Nurse Educators in their territory to ensure optimal account success.
Coordinate and communicate with other field-based and home office personnel teams to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within their assigned geography.
Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).
Provide site level in-service training as required by account.
Plan, organize, and sponsor local promotional speakers programs and activities.
Effectively executes short and long term strategic plans.
Maximize budget allocated to the geographic territory assigned to support execution of strategies and tactics developed to generate and grow the business.
Drive results by identifying key opportunities and developing strategic plans to enhance and grow territory business.
Own business opportunities within respective geographic area, which includes coordination and calling upon large group practices and other key targets to drive overall product results.
Establish relationship with thought leaders in assigned territory. Primary objective is to drive industry leading customer value.
Lead cross-functional teams in the implementation of Sanofi US programs and brand specific strategies in assigned geography.
Allocate resources in accordance with business opportunities.
Basic Qualifications
Bachelor’s degree from an accredited four-year college or university
5+ years of biologic experience (pharmaceutical, biotech or medical device) sales experience, with 2+ years RA or Rheumatology strongly experience
Demonstrated ability to learn and apply technical and scientific product-related information
Ability to travel to meetings/trainings/programs as necessary - additional travel may be required within the assigned territory
Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines
Ability to operate as a “team player” in cooperation with collaboration partners and internal colleagues to reach common goals
Valid Driver’s License
Preferred Qualifications
2 years selling sub-cutaneous self-injectable (or office administered IV) biologics for Rheumatology or other Immunology disorders such as, Psoriasis, Multiple Sclerosis , Crohn’s Disease or Ulcerative Colitis and others strongly preferred.
Demonstrate advanced clinically-based selling skills
Results oriented with a proven track record of success with product launches
Experience with in-servicing and training office staff, nurses and office managers
Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends
Jan 14, 2020
The Area Business Manager (ABM) is responsible for engaging customers within an assigned geography and presenting clinically focused selling message to create and grow revenue and to consistently deliver product goals. The ABM will demonstrate initiative, drive, and independence, and take ownership for meeting and exceeding individual business goals. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity strictly following all Sanofi Genzyme US policies and in compliance with all policies and procedures governing the promotion of pharmaceutical/biological products in the US.
Engage customers within assigned geographical territory and deliver clinically focused message to introduce, launch, grow brand-share and revenue, and to consistently deliver on product goals.
Partner with multiple collaboration stakeholders: Regeneron Sales Professional counterpart, Reimbursement and Access Specialists, and Clinical brand and corporate objectives in assigned territory Develop strategy and execute tactics within key accounts in the therapeutic area to generate product utilization.
Develop strong working relationships with experts and all additional specialists in assigned geography as well as nurses, office staff and other important health care personnel and key patient advocacy support groups as directed.
Coordinate with other field specialists such as Regional Science Liaisons, Field Account Specialists, Account Management and Nurse Educators in their territory to ensure optimal account success.
Coordinate and communicate with other field-based and home office personnel teams to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within their assigned geography.
Participate and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences).
Provide site level in-service training as required by account.
Plan, organize, and sponsor local promotional speakers programs and activities.
Effectively executes short and long term strategic plans.
Maximize budget allocated to the geographic territory assigned to support execution of strategies and tactics developed to generate and grow the business.
Drive results by identifying key opportunities and developing strategic plans to enhance and grow territory business.
Own business opportunities within respective geographic area, which includes coordination and calling upon large group practices and other key targets to drive overall product results.
Establish relationship with thought leaders in assigned territory. Primary objective is to drive industry leading customer value.
Lead cross-functional teams in the implementation of Sanofi US programs and brand specific strategies in assigned geography.
Allocate resources in accordance with business opportunities.
Basic Qualifications
Bachelor’s degree from an accredited four-year college or university
5+ years of biologic experience (pharmaceutical, biotech or medical device) sales experience, with 2+ years RA or Rheumatology strongly experience
Demonstrated ability to learn and apply technical and scientific product-related information
Ability to travel to meetings/trainings/programs as necessary - additional travel may be required within the assigned territory
Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines
Ability to operate as a “team player” in cooperation with collaboration partners and internal colleagues to reach common goals
Valid Driver’s License
Preferred Qualifications
2 years selling sub-cutaneous self-injectable (or office administered IV) biologics for Rheumatology or other Immunology disorders such as, Psoriasis, Multiple Sclerosis , Crohn’s Disease or Ulcerative Colitis and others strongly preferred.
Demonstrate advanced clinically-based selling skills
Results oriented with a proven track record of success with product launches
Experience with in-servicing and training office staff, nurses and office managers
Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends
The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards.
Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures.
Qualifications
Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.
Jan 14, 2020
The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards.
Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures.
Qualifications
Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Main Responsibilities
1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information.
12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned.
Education
ï‚· High school diploma or equivalent required
Experience ï‚· Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
ï‚· Must be able to perform basic math calculations
Working Conditions (physical & mental requirements) ï‚· Ability to understand, remember and apply oral and/or written instructions
ï‚· Ability to understand and follow basic instructions and guidelines
ï‚· Must be able to see and speak with customers and observe equipment operation.
ï‚· Occasionally perform tasks while standing and walking up to 100% of time
ï‚· Reach, bend, kneel and have high level of manual dexterity
ï‚· Occasionally be required to lift and carry up to 25 pounds
ï‚· Fast paced environment with frequent interruptions
ï‚· Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens ï‚· Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
ï‚· Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Main Responsibilities
1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information.
12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned.
Education
ï‚· High school diploma or equivalent required
Experience ï‚· Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
ï‚· Must be able to perform basic math calculations
Working Conditions (physical & mental requirements) ï‚· Ability to understand, remember and apply oral and/or written instructions
ï‚· Ability to understand and follow basic instructions and guidelines
ï‚· Must be able to see and speak with customers and observe equipment operation.
ï‚· Occasionally perform tasks while standing and walking up to 100% of time
ï‚· Reach, bend, kneel and have high level of manual dexterity
ï‚· Occasionally be required to lift and carry up to 25 pounds
ï‚· Fast paced environment with frequent interruptions
ï‚· Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens ï‚· Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
ï‚· Required to work overtime and extended hours to support center operational needs
Responsible for training and coaching the pheresis staff and facilitating efficient donor flow through the center. Additional duties include performing venipuncture on donors and having a general knowledge of the reception and registration operations.
Main Responsibilities
1. In compliance with Standard Operating Procedures, (SOPs), performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2. In compliance with SOPs and Food & Drug Administration (FDA) guidelines performs venipuncture to begin pheresis process. 3. Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4. Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors’ questions are answered timely, accurately and professionally. 5. Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Provides guidance and technical training about processes and procedures to donor floor and other staff as required. 8. Monitors donor flow on the donor floor to assure continuous turnover. Allocates resources to address donor backlog. 9. Performs calibrations and verifies that maintenance has been performed as outlined in SOPs. May respond to and resolve complex equipment alarms or donor issues. 10. Troubleshoots equipment failures, including creating incident documentation, removing and/or replacing equipment from service. 11. Responsible for changing supply lot numbers in the electronic donor information management system when new lot number is introduced into production. 12. Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management team staff. 13. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs. 14. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 15. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 16. Maintains confidentiality of all personnel, donor and center information. 17. May be cross-trained in other areas to meet the needs of the business. 18. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 19. Perform other job-related duties as assigned.
Education
ï‚· High school diploma or equivalent required Experience ï‚· Minimum 18 months experience in a medical or health care environment preferred or equivalent combination of education and experience
ï‚· Specialized medical or phlebotomy training preferred
Working Conditions (physical & mental requirements) ï‚· Ability to make decisions which have moderate impact on immediate work unit
ï‚· Understands, remembers and communicates routine, factual information.
ï‚· Must be able to see and speak with customers and observe equipment operation
ï‚· Occasionally perform tasks while standing and walking up to 100% of time
ï‚· Reach, bend, kneel and have high level of manual dexterity
ï‚· Occasionally be required to lift and carry up to 25 pounds
ï‚· Fast paced environment with frequent interruptions
ï‚· Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
ï‚· Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
ï‚· Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for training and coaching the pheresis staff and facilitating efficient donor flow through the center. Additional duties include performing venipuncture on donors and having a general knowledge of the reception and registration operations.
Main Responsibilities
1. In compliance with Standard Operating Procedures, (SOPs), performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2. In compliance with SOPs and Food & Drug Administration (FDA) guidelines performs venipuncture to begin pheresis process. 3. Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4. Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors’ questions are answered timely, accurately and professionally. 5. Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Provides guidance and technical training about processes and procedures to donor floor and other staff as required. 8. Monitors donor flow on the donor floor to assure continuous turnover. Allocates resources to address donor backlog. 9. Performs calibrations and verifies that maintenance has been performed as outlined in SOPs. May respond to and resolve complex equipment alarms or donor issues. 10. Troubleshoots equipment failures, including creating incident documentation, removing and/or replacing equipment from service. 11. Responsible for changing supply lot numbers in the electronic donor information management system when new lot number is introduced into production. 12. Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management team staff. 13. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs. 14. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 15. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 16. Maintains confidentiality of all personnel, donor and center information. 17. May be cross-trained in other areas to meet the needs of the business. 18. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 19. Perform other job-related duties as assigned.
Education
ï‚· High school diploma or equivalent required Experience ï‚· Minimum 18 months experience in a medical or health care environment preferred or equivalent combination of education and experience
ï‚· Specialized medical or phlebotomy training preferred
Working Conditions (physical & mental requirements) ï‚· Ability to make decisions which have moderate impact on immediate work unit
ï‚· Understands, remembers and communicates routine, factual information.
ï‚· Must be able to see and speak with customers and observe equipment operation
ï‚· Occasionally perform tasks while standing and walking up to 100% of time
ï‚· Reach, bend, kneel and have high level of manual dexterity
ï‚· Occasionally be required to lift and carry up to 25 pounds
ï‚· Fast paced environment with frequent interruptions
ï‚· Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
ï‚· Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
ï‚· Required to work overtime and extended hours to support center operational needs
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
Main Responsibilities
1. Promotes positive customer relations with all donors. 2. Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3. In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4. Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5. Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6. Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7. Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8. Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of fourmonth required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9. Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10. Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11. Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen.
12. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14. Maintains confidentiality of all personnel, donor and center information. 15. May be cross-trained in other areas to meet the needs of the business. 16. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17. Perform other job-related duties as assigned.
Education ï‚· Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR
ï‚· Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state
Experience ï‚· Minimum of one (1) year experience in a health care environment or one year of clinical experience from a vocational or nursing institution
ï‚· Experience in a plasma or whole blood collection center or other regulated environment preferred ï‚· Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.
ï‚· Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) ï‚· Ability to make decisions, which have moderate impact on immediate work unit
ï‚· Ability to understand, remember and apply oral and/or written instructions
ï‚· Must be able to see and speak with customers and observe equipment operation
ï‚· Occasionally perform tasks while standing and walking up to 100% of time
ï‚· Examine and assess the skin and other abnormalities through sight, touch and smell
ï‚· Reach, bend, kneel and have high level of manual dexterity
ï‚· Occasionally be required to lift and carry up to 25 pounds
ï‚· Fast paced environment with frequent interruptions
ï‚· Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens ï‚· Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
ï‚· Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
Main Responsibilities
1. Promotes positive customer relations with all donors. 2. Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3. In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4. Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5. Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6. Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7. Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8. Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of fourmonth required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9. Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10. Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11. Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen.
12. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14. Maintains confidentiality of all personnel, donor and center information. 15. May be cross-trained in other areas to meet the needs of the business. 16. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17. Perform other job-related duties as assigned.
Education ï‚· Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR
ï‚· Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state
Experience ï‚· Minimum of one (1) year experience in a health care environment or one year of clinical experience from a vocational or nursing institution
ï‚· Experience in a plasma or whole blood collection center or other regulated environment preferred ï‚· Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.
ï‚· Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) ï‚· Ability to make decisions, which have moderate impact on immediate work unit
ï‚· Ability to understand, remember and apply oral and/or written instructions
ï‚· Must be able to see and speak with customers and observe equipment operation
ï‚· Occasionally perform tasks while standing and walking up to 100% of time
ï‚· Examine and assess the skin and other abnormalities through sight, touch and smell
ï‚· Reach, bend, kneel and have high level of manual dexterity
ï‚· Occasionally be required to lift and carry up to 25 pounds
ï‚· Fast paced environment with frequent interruptions
ï‚· Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens ï‚· Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
ï‚· Required to work overtime and extended hours to support center operational needs
Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to qualify donors for the plasma pheresis process.
Job Description
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and assists in providing appropriate information to the caller. 5 Maintains alertness and awareness to any reaction by donor may have during or after the pheresis process and notifies appropriate staff. 6 Conducts daily calibration of equipment and resolves calibration out-of-specification issues according to the SOPs. 7 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 8 May provide guidance and technical training about processes and procedures to Reception Technicians and other staff as required. 9 Alerts Group Leader or Supervisor of donor flow issues. 10 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 11 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 12 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 13 Maintains confidentiality of all personnel, donor and center information. 14 May be cross-trained in other areas to meet the needs of the business. 15 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 16 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of 18 months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Understands, remembers and communicates routine, factual information • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to qualify donors for the plasma pheresis process.
Job Description
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and assists in providing appropriate information to the caller. 5 Maintains alertness and awareness to any reaction by donor may have during or after the pheresis process and notifies appropriate staff. 6 Conducts daily calibration of equipment and resolves calibration out-of-specification issues according to the SOPs. 7 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 8 May provide guidance and technical training about processes and procedures to Reception Technicians and other staff as required. 9 Alerts Group Leader or Supervisor of donor flow issues. 10 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 11 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 12 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 13 Maintains confidentiality of all personnel, donor and center information. 14 May be cross-trained in other areas to meet the needs of the business. 15 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 16 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of 18 months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Understands, remembers and communicates routine, factual information • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Pharmaceutical Sales Territory Representative
As one of our Pharmaceutical Sales Representatives (Entry level / Experienced) you will manage and develop long-term relationships with physicians and other healthcare professionals for the customer accounts in your geographic territory. As such, each Pharmaceutical Sales Rep will represent the assigned brand products and their approved indications; helping external customers such as physicians, nurses, etc. learn about the benefits of the assigned healthcare and pharmacology products in relation to the applicable therapeutic area or disease state. We are looking to add to our strong, customer-focused Pharmaceutical Sales Rep team who will represent our products with integrity and conviction.
Interested Pharmaceutical Sales Rep (Entry level / Experienced) candidates should demonstrate the following:
You have some sales experience with good sales abilities and have the entrepreneurial spirit and drive to help grow our U.S. business.
You regularly demonstrate your integrity, nimbleness, flexibility and team spirit.
You enjoy working in a team environment and collaborating with other business partners in the field who also support your customers.
As a Pharmaceutical Sales Rep field professional, you have consistently met or exceeded sales and other critical business goals and metrics in a highly complex and competitive market.
Example Duties and Responsibilities for our Pharmaceutical Sales Reps:
Responsible for meeting or exceeding assigned pharmaceutical sales targets
Develops robust territory business plans in collaboration with internal partners
Develops strong and long-term relationships with customers in all assigned accounts
Presents the assigned healthcare products in a professional, compliant, ethical and effective manner; helping external customers understand the benefits and use of pharmaceutical sales brands
Complies with all laws, regulations and policies that govern the conduct of activities
Key Competency Profile for each Pharmaceutical Sales Representative:
Technical & Pharmacology Knowledge
Communicate Clinical Research with Physicians
Achieving Results
Maintain Industry Credentialing and Certifications
Adhere to Pharmaceutical Sales Industry Regulations
Qualifications and Experience: unless stated as “preferred” or “a plus,” all other criteria is required by each Pharmaceutical Sales Rep candidate:
Some successful field sales experience is preferred
Outstanding interpersonal, selling, presentation and negotiation skills: you have highly developed consultative selling skills and help your physician customers find solutions to their patients
Proven track record of meeting or exceeding, objectives & goals
Must be able to obtain and maintain pharmaceutical industry certifications and credentials
Maintain a Valid Driver’s License
Knowledge of pharmaceuticals, healthcare and other industry product training
Previous experience in achieving specific sales plans or other financial targets is preferred
The next step is yours. Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week
Jan 09, 2020
Full time
Pharmaceutical Sales Territory Representative
As one of our Pharmaceutical Sales Representatives (Entry level / Experienced) you will manage and develop long-term relationships with physicians and other healthcare professionals for the customer accounts in your geographic territory. As such, each Pharmaceutical Sales Rep will represent the assigned brand products and their approved indications; helping external customers such as physicians, nurses, etc. learn about the benefits of the assigned healthcare and pharmacology products in relation to the applicable therapeutic area or disease state. We are looking to add to our strong, customer-focused Pharmaceutical Sales Rep team who will represent our products with integrity and conviction.
Interested Pharmaceutical Sales Rep (Entry level / Experienced) candidates should demonstrate the following:
You have some sales experience with good sales abilities and have the entrepreneurial spirit and drive to help grow our U.S. business.
You regularly demonstrate your integrity, nimbleness, flexibility and team spirit.
You enjoy working in a team environment and collaborating with other business partners in the field who also support your customers.
As a Pharmaceutical Sales Rep field professional, you have consistently met or exceeded sales and other critical business goals and metrics in a highly complex and competitive market.
Example Duties and Responsibilities for our Pharmaceutical Sales Reps:
Responsible for meeting or exceeding assigned pharmaceutical sales targets
Develops robust territory business plans in collaboration with internal partners
Develops strong and long-term relationships with customers in all assigned accounts
Presents the assigned healthcare products in a professional, compliant, ethical and effective manner; helping external customers understand the benefits and use of pharmaceutical sales brands
Complies with all laws, regulations and policies that govern the conduct of activities
Key Competency Profile for each Pharmaceutical Sales Representative:
Technical & Pharmacology Knowledge
Communicate Clinical Research with Physicians
Achieving Results
Maintain Industry Credentialing and Certifications
Adhere to Pharmaceutical Sales Industry Regulations
Qualifications and Experience: unless stated as “preferred” or “a plus,” all other criteria is required by each Pharmaceutical Sales Rep candidate:
Some successful field sales experience is preferred
Outstanding interpersonal, selling, presentation and negotiation skills: you have highly developed consultative selling skills and help your physician customers find solutions to their patients
Proven track record of meeting or exceeding, objectives & goals
Must be able to obtain and maintain pharmaceutical industry certifications and credentials
Maintain a Valid Driver’s License
Knowledge of pharmaceuticals, healthcare and other industry product training
Previous experience in achieving specific sales plans or other financial targets is preferred
The next step is yours. Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week
We are currently searching for an entrepreneurial, highly motivated, results focused sales professionals to work as a Pharmaceutical Sales Rep in this territory. In this role, you will deliver sales results to support our pharmaceutical and healthcare products. This position will report to a Sales Manager. The successful Pharmaceutical Sales Rep hired will have a direct impact on the execution of our brand’s growth strategy and demonstrating our commercial values of keeping the patient at center, collaboration, relentless pursuit of excellence and trust in all we do.
Pharmaceutical Sales Rep Job Summary:
This position will act as an integral member of our Commercial Sales team by delivering sales results for all of our products as well as services.
All of our Pharmaceutical Sales Rep Responsibilities will include, but not be limited to:
This direct customer facing role will be responsible for executing our brand and sales strategy to effectively demonstrate our product value to key customers.
Utilizing knowledge and expertise of local market trends, institutions, and key customers to optimize our national strategy to drive business results at the territory level
Executing against team established business and account plans to improve brand usage within key accounts
Collaborating with matrix team members to improve territory performance and elevate brand value.
Utilizing internal resources, such as market data and analysis to shape territory business plans to drive business results and impact patients
Responsible for using our internal systems to work through call planning and record call activity Identifying and seizing opportunities to build organizational efficiency and process improvements to positively impact business results
Qualified Pharmaceutical Sales Rep Required Skills and Qualifications:
A college degree is preferred otherwise must be able to show demonstrated sales abilities
Ability to develop strategic long-term relationships with customers aimed at helping patients and achieving business results
Must be able to communicate pharmacodynamics with physicians as well as other clinical evidence
Proven track record of sales results, commitment to performance excellence
Must be able to obtain vendor credentialing as well as maintain industry certifications
Strong alignment to our corporate values of patient at center, collaboration, relentless pursuit of excellence and trust in all we do Strong organizational and time management skills
Completion of some type of pharmaceutical sales education
Familiarity with databases, statistics, product lines and latest medical issues
Strong business acumen and ability to understand market opportunities
An Equal Opportunity Employer - Females, Minorities, Veterans, and Disabled.
The next step is yours. Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week.
Jan 08, 2020
Full time
We are currently searching for an entrepreneurial, highly motivated, results focused sales professionals to work as a Pharmaceutical Sales Rep in this territory. In this role, you will deliver sales results to support our pharmaceutical and healthcare products. This position will report to a Sales Manager. The successful Pharmaceutical Sales Rep hired will have a direct impact on the execution of our brand’s growth strategy and demonstrating our commercial values of keeping the patient at center, collaboration, relentless pursuit of excellence and trust in all we do.
Pharmaceutical Sales Rep Job Summary:
This position will act as an integral member of our Commercial Sales team by delivering sales results for all of our products as well as services.
All of our Pharmaceutical Sales Rep Responsibilities will include, but not be limited to:
This direct customer facing role will be responsible for executing our brand and sales strategy to effectively demonstrate our product value to key customers.
Utilizing knowledge and expertise of local market trends, institutions, and key customers to optimize our national strategy to drive business results at the territory level
Executing against team established business and account plans to improve brand usage within key accounts
Collaborating with matrix team members to improve territory performance and elevate brand value.
Utilizing internal resources, such as market data and analysis to shape territory business plans to drive business results and impact patients
Responsible for using our internal systems to work through call planning and record call activity Identifying and seizing opportunities to build organizational efficiency and process improvements to positively impact business results
Qualified Pharmaceutical Sales Rep Required Skills and Qualifications:
A college degree is preferred otherwise must be able to show demonstrated sales abilities
Ability to develop strategic long-term relationships with customers aimed at helping patients and achieving business results
Must be able to communicate pharmacodynamics with physicians as well as other clinical evidence
Proven track record of sales results, commitment to performance excellence
Must be able to obtain vendor credentialing as well as maintain industry certifications
Strong alignment to our corporate values of patient at center, collaboration, relentless pursuit of excellence and trust in all we do Strong organizational and time management skills
Completion of some type of pharmaceutical sales education
Familiarity with databases, statistics, product lines and latest medical issues
Strong business acumen and ability to understand market opportunities
An Equal Opportunity Employer - Females, Minorities, Veterans, and Disabled.
The next step is yours. Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week.
Come Join Celgene's Clinical Nurse Consultants (CNC) organization! CNCs function as a Registered Nurse (RN) or an Advanced Practice Provider (APP) delivering direct patient care to Hematology Oncology patients. CNCs are clinical subject matter experts, identifying opportunities to create disease awareness and provide disease state education and safety related patient management programs related to the current hematology/oncology portfolio and relevant future disease states. Celgene CNCs educate HCPs, Patients and Caregivers through Patient Support Groups, external collaborating or co-promotion partners, internal cross functional colleagues and field-based sales professionals. Through peer to peer engagements, Celgene CNCs:
Assess and diagnose the educational needs of HCPs, Patients and Caregivers
Set goals to achieve desired outcomes
Plan and implement educational interventions
Evaluate the effectiveness of these interventions
Celgene CNCs are committed to excellence and exceptionalism because Patients are Waiting! ***This position will be responsible for institutions within the assigned geographic area covering Minnesota, North Dakota, South Dakota and a limited scope in Iowa, including Sioux City. Responsibilities will include: Pre-Launch
Create awareness through delivery of disease state educational presentations to external customers (nurses, APPs, physicians and other health care providers) in various practice settings
Conduct assessments to validate appropriate patient populations, gather insights and identify customer needs in pre-launch disease areas
Develop CNC content and tools for use with external customers, patients and caregivers
Launch and ongoing educational support
Deliver safety related product education on dosing, administration, product handling/storage, safety and adverse event management
Provide disease state education to external customers, patients and caregivers
Enhance clinical acumen and therapeutic knowledge
Provide subject matter expertise to marketing colleagues, train internal cross functional partners and field-based colleagues
Support professional meetings, including staffing exhibits, reporting on scientific sessions, and facilitate interactions with internal partners and key customers
Develop CNC Clinical Education Plans
Develop and maintain significant relationships with Nursing leaders and other HCP staff members involved with direct patient care and management to diagnose account educational needs
Navigate diverse account environments to understand the clinical needs and issues of various stakeholders at all levels within the account
Leverage CNC Analytics and insights gathered from customer interactions to construct account level clinical educational plans
Collaborate and regularly communicate with CNC leadership, field-based sales counterparts and managers to ensure alignment with national CNC objectives, quarterly priorities and coordinated interactions with customers
Develop tools and resources to aid the CNC team in developing education plans, streamlining administrative tasks and leveraging technology to enable high impact interactions
Evaluate the effectiveness of CNC Clinical education interactions
Expand target customer segment reach within assigned geographic footprint to meet launch objectives
Actively gain customer insights, providing timely follow-up on commitments and requests
Assess impact and effectiveness of customer interactions by monitoring and incorporating feedback
Regularly share customer experience and challenges with appropriate Celgene functions and develop custom solutions as needed
Propel Execution of the Commercial Plan
Contribute to building strong project teams and partnerships with Corporate Office based functions
Share gathered insights to identify customer needs and align of education opportunities
Develop educational content e.g. slide decks, websites, videos and print materials, based on identified and prior customer needs
Support CNC colleagues to optimize use and delivery of approved content
Required Skills/Experience Education/Credentials:
Bachelor’s Degree in Nursing
Adult Hematology/Oncology Clinical experience in hospital or clinic setting: 5 years minimum
Current active nursing license
Possess expertise within the hematology and oncology landscape
Technical depth in Celgene’s priority disease areas; these include AML, Beta Thalassemia, Lymphoma, MDS, MF and MM
Direct patient management experience
Demonstrated written and verbal communication skills; able to author content; translate and communicate technical/scientific concepts
Exceptional organization and time management skills
Must possess the ability to operate in compliance with all laws, regulations and policies
Travel required and varies by geography.
Ability to work nights & weekends as needed.
Preferred Skills/Experience Education/Credentials:
Nurse Educator experience within the bio/pharmaceutical industry preferred
Ability to quickly and comprehensively learn new subject matter
Exhibit Emotional Intelligence and maintain positivity in the face of ambiguity
Presentation platform skills; ability to present with confidence to groups of all sizes
Demonstrated ability to identify, engage and educate appropriate nursing, APP, HCP, patient and caregiver stakeholders
Demonstrate drive, initiative and willingness to work with a sense of urgency, in a fast-paced, evolving environment
Strong business acumen and ability to evaluate and apply data to analyze issues and inform decision making
Collaborative abilities; experience leading and or working on cross-functional teams, coordinating internal resources to share information, develop and execute plans
Experience and relationships with health care providers within assigned geography
Jan 08, 2020
Come Join Celgene's Clinical Nurse Consultants (CNC) organization! CNCs function as a Registered Nurse (RN) or an Advanced Practice Provider (APP) delivering direct patient care to Hematology Oncology patients. CNCs are clinical subject matter experts, identifying opportunities to create disease awareness and provide disease state education and safety related patient management programs related to the current hematology/oncology portfolio and relevant future disease states. Celgene CNCs educate HCPs, Patients and Caregivers through Patient Support Groups, external collaborating or co-promotion partners, internal cross functional colleagues and field-based sales professionals. Through peer to peer engagements, Celgene CNCs:
Assess and diagnose the educational needs of HCPs, Patients and Caregivers
Set goals to achieve desired outcomes
Plan and implement educational interventions
Evaluate the effectiveness of these interventions
Celgene CNCs are committed to excellence and exceptionalism because Patients are Waiting! ***This position will be responsible for institutions within the assigned geographic area covering Minnesota, North Dakota, South Dakota and a limited scope in Iowa, including Sioux City. Responsibilities will include: Pre-Launch
Create awareness through delivery of disease state educational presentations to external customers (nurses, APPs, physicians and other health care providers) in various practice settings
Conduct assessments to validate appropriate patient populations, gather insights and identify customer needs in pre-launch disease areas
Develop CNC content and tools for use with external customers, patients and caregivers
Launch and ongoing educational support
Deliver safety related product education on dosing, administration, product handling/storage, safety and adverse event management
Provide disease state education to external customers, patients and caregivers
Enhance clinical acumen and therapeutic knowledge
Provide subject matter expertise to marketing colleagues, train internal cross functional partners and field-based colleagues
Support professional meetings, including staffing exhibits, reporting on scientific sessions, and facilitate interactions with internal partners and key customers
Develop CNC Clinical Education Plans
Develop and maintain significant relationships with Nursing leaders and other HCP staff members involved with direct patient care and management to diagnose account educational needs
Navigate diverse account environments to understand the clinical needs and issues of various stakeholders at all levels within the account
Leverage CNC Analytics and insights gathered from customer interactions to construct account level clinical educational plans
Collaborate and regularly communicate with CNC leadership, field-based sales counterparts and managers to ensure alignment with national CNC objectives, quarterly priorities and coordinated interactions with customers
Develop tools and resources to aid the CNC team in developing education plans, streamlining administrative tasks and leveraging technology to enable high impact interactions
Evaluate the effectiveness of CNC Clinical education interactions
Expand target customer segment reach within assigned geographic footprint to meet launch objectives
Actively gain customer insights, providing timely follow-up on commitments and requests
Assess impact and effectiveness of customer interactions by monitoring and incorporating feedback
Regularly share customer experience and challenges with appropriate Celgene functions and develop custom solutions as needed
Propel Execution of the Commercial Plan
Contribute to building strong project teams and partnerships with Corporate Office based functions
Share gathered insights to identify customer needs and align of education opportunities
Develop educational content e.g. slide decks, websites, videos and print materials, based on identified and prior customer needs
Support CNC colleagues to optimize use and delivery of approved content
Required Skills/Experience Education/Credentials:
Bachelor’s Degree in Nursing
Adult Hematology/Oncology Clinical experience in hospital or clinic setting: 5 years minimum
Current active nursing license
Possess expertise within the hematology and oncology landscape
Technical depth in Celgene’s priority disease areas; these include AML, Beta Thalassemia, Lymphoma, MDS, MF and MM
Direct patient management experience
Demonstrated written and verbal communication skills; able to author content; translate and communicate technical/scientific concepts
Exceptional organization and time management skills
Must possess the ability to operate in compliance with all laws, regulations and policies
Travel required and varies by geography.
Ability to work nights & weekends as needed.
Preferred Skills/Experience Education/Credentials:
Nurse Educator experience within the bio/pharmaceutical industry preferred
Ability to quickly and comprehensively learn new subject matter
Exhibit Emotional Intelligence and maintain positivity in the face of ambiguity
Presentation platform skills; ability to present with confidence to groups of all sizes
Demonstrated ability to identify, engage and educate appropriate nursing, APP, HCP, patient and caregiver stakeholders
Demonstrate drive, initiative and willingness to work with a sense of urgency, in a fast-paced, evolving environment
Strong business acumen and ability to evaluate and apply data to analyze issues and inform decision making
Collaborative abilities; experience leading and or working on cross-functional teams, coordinating internal resources to share information, develop and execute plans
Experience and relationships with health care providers within assigned geography
At Boehringer Ingelheim we create value through innovation with one clear goal: to improve the lives of patients. We develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family owned company we focus on long term performance. We are powered by 50.000 employees globally who nurture a diverse, collaborative and inclusive culture. Learning and development for all employees is key because your growth is our growth.
All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; citizenship status, marital, domestic partnership or civil union status; gender, gender identity or expression; affectional or sexual orientation; pregnancy, childbirth or related medical condition; physical or psychiatric disability; veteran or military status; domestic violence victim status; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by applicable federal, state or local law.
Jan 07, 2020
At Boehringer Ingelheim we create value through innovation with one clear goal: to improve the lives of patients. We develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family owned company we focus on long term performance. We are powered by 50.000 employees globally who nurture a diverse, collaborative and inclusive culture. Learning and development for all employees is key because your growth is our growth.
All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; citizenship status, marital, domestic partnership or civil union status; gender, gender identity or expression; affectional or sexual orientation; pregnancy, childbirth or related medical condition; physical or psychiatric disability; veteran or military status; domestic violence victim status; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by applicable federal, state or local law.
