Lundbeck Fargo, ND, USA
Apr 06, 2020
As a Neuroscience Account Manager, you will act as the primary customer contact for demand creation by providing comprehensive clinical knowledge and executing sales and marketing strategies in the local market. Strong Account Manager candidates must demonstrate the ability to drive strong sales performance, as well as partner with a field-based team to deploy approved services necessary to meet the needs of each account/customer. Specifically, the Neuroscience Account Manager will demonstrate ability in the following areas: ESSENTIAL FUNCTIONS: Selling - Understand the core selling process, adapt style, and effectively negotiate to bring value to the customer and close the sale. Customer Development - Build and maintain productive internal and external relationships (e.g., customers, account contacts, stakeholders and influencers, etc.) based on customer needs and organizational goals. Local Market Expertise - Ability to collaborate with internal and external partners to gather and validate key trends and dynamics in the market, map account linkages, including stakeholders who exhibit direct and indirect influence on customer behavior. Utilize market knowledge to uncover and prioritize unique opportunities that will allow for mutual value between Lundbeck and our customers. Therapeutic Area Knowledge - Ability to apply therapeutic area knowledge to the sale of Lundbeck products and/or to increase effectiveness in role. Reimbursement - Consistently demonstrates the ability to stay informed on reimbursement dynamics, anticipates and communicates impact on product portfolio to key internal and external partners and effectively addresses payer access issues (Medicare, Medicaid, Commercial) using Lundbeck resources. Business Planning and Execution - Ability to prioritize opportunities, develops strategy & tactics, allocates resources, monitors progress and adjusts direction to maximize sales performance and measure progress against plan. Uses monthly budget to maximize profitability and return on investment. Critical Thinking - Ability to understand a situation, issue, or problem by breaking it into smaller components. Ability to collect information, derive inferences, find solutions and make informed decisions and recommendations using data and tools where appropriate Pharmaceutical Environment - Ability to apply knowledge of pharmaceutical and regulatory environment, including Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. Ability to apply knowledge of overall healthcare economy and industry practices. Compliance - Accountability and adherence to corporate, FDA, and PDMA guidelines REQUIRED EDUCATION, EXPERIENCE and SKILLS: Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university 4+ years pharmaceutical, healthcare, medical sales or related experience 2+ years promoting and detailing products in the field of CNS/neuroscience, hospital, medical devices or within a specialty product sales force. Must live within 40 miles of territory boundaries Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually High energy level and strong work ethic Outstanding communication skills Must be computer literate with proficiency in Microsoft Office software Valid driver’s license with a safe driving record that meets company requirements Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck PREFERRED EDUCATION, EXPERIENCE AND SKILLS: Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia, bipolar disorder, epilepsy and/or movement disorders Previous hospital, specialty pharmacy or buy & bill/injectable sales experience Documented successful sales performance Strong leadership through participation in committees, job rotations, subject matter expert panels and related activities Account planning experience, ownership and accountability for the development and execution of a fully integrated account plan that utilizes effective deployment of company resources Experience in calling on customers at a variety of call points, including offices, community mental health centers and hospitals Experience in product launch or expansion within sales Previous experience working with alliance partners (i.e., co-promotions) Strong analytical background Master's degree in business, marketing or related field TRAVEL: Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.