The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards.
Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures.
Qualifications
Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.
Mar 31, 2020
The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards.
Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures.
Qualifications
Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.
The Sales Rep is responsible for achieving all territory sales goals through the promotion, sale and support of company products or services in his/her geographic territory.
Responsibilities will include, but are not limited to, the following:
Direct one-to-one communication with physicians and health care professionals in support of approved product indications.
Contacting medical professionals and explaining features and benefits of products offered.
Planning and organizing speakers programs in territory.
Communicating competitive market intelligence to brand teams and management.
Timely and accurate completion of all administrative expectations.
Responsible for complying with all federal (PDMA/OIG), state regulations and Celgene’s Policies relative to prescription drug sampling.
Follows all sampling procedures as detailed within Celgene’s Sample Compliance Policies and Procedures Manual.
Skills/Knowledge Required :
Bachelor’s degree; minimum of 2 years’ pharmaceutical sales experience preferred.
Proven track record that demonstrates top sales accomplishments.
Ability to develop relationships with physicians, nurses and ancillary staff within academic hospitals, clinics, and private practice facilities.
Demonstrated knowledge of healthcare system processes including reimbursement preferred.
Possesses a strong work ethic, ability to develop priorities, and manage time appropriately.
Works with all members of a team effectively.
Ability to travel over a broad geography is required.
This position requires the ability to drive within their assigned territory by automobile (and in some territories to travel by airplane).
Mar 30, 2020
The Sales Rep is responsible for achieving all territory sales goals through the promotion, sale and support of company products or services in his/her geographic territory.
Responsibilities will include, but are not limited to, the following:
Direct one-to-one communication with physicians and health care professionals in support of approved product indications.
Contacting medical professionals and explaining features and benefits of products offered.
Planning and organizing speakers programs in territory.
Communicating competitive market intelligence to brand teams and management.
Timely and accurate completion of all administrative expectations.
Responsible for complying with all federal (PDMA/OIG), state regulations and Celgene’s Policies relative to prescription drug sampling.
Follows all sampling procedures as detailed within Celgene’s Sample Compliance Policies and Procedures Manual.
Skills/Knowledge Required :
Bachelor’s degree; minimum of 2 years’ pharmaceutical sales experience preferred.
Proven track record that demonstrates top sales accomplishments.
Ability to develop relationships with physicians, nurses and ancillary staff within academic hospitals, clinics, and private practice facilities.
Demonstrated knowledge of healthcare system processes including reimbursement preferred.
Possesses a strong work ethic, ability to develop priorities, and manage time appropriately.
Works with all members of a team effectively.
Ability to travel over a broad geography is required.
This position requires the ability to drive within their assigned territory by automobile (and in some territories to travel by airplane).
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Mar 30, 2020
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Mar 30, 2020
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Mar 30, 2020
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheresis operation.
1. In compliance with Standard Operating Procedures (SOP), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2. May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 3. Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors’ questions are answered timely, accurately and professionally. 4. Answers the telephone and assists in providing appropriate information to the caller. 5. Maintains alertness and awareness to any reaction a donor may have during or after the pheresis process and notifies appropriate staff. 6. Maximizes donor flow by allocating staff and resources to appropriate center area or task. 7. Conducts daily calibration of equipment according to SOP and Plasma Operating Procedures (POP). Resolves calibration issues. Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 8. Provides guidance and technical training on processes and procedures to reception staff and other staff as required. 9. Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management staff. 10. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs. 11. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 12. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 13. Maintains confidentiality of all personnel, donor and center information. 14. May be cross-trained in other areas to meet the needs of the business. 15. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 16. Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of 18 months experience in a clerical or customer service related position, preferably in health care of plasma collection environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Understands, remembers and communicates routine, factual information • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Mar 30, 2020
Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheresis operation.
1. In compliance with Standard Operating Procedures (SOP), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2. May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 3. Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors’ questions are answered timely, accurately and professionally. 4. Answers the telephone and assists in providing appropriate information to the caller. 5. Maintains alertness and awareness to any reaction a donor may have during or after the pheresis process and notifies appropriate staff. 6. Maximizes donor flow by allocating staff and resources to appropriate center area or task. 7. Conducts daily calibration of equipment according to SOP and Plasma Operating Procedures (POP). Resolves calibration issues. Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 8. Provides guidance and technical training on processes and procedures to reception staff and other staff as required. 9. Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management staff. 10. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs. 11. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 12. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 13. Maintains confidentiality of all personnel, donor and center information. 14. May be cross-trained in other areas to meet the needs of the business. 15. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 16. Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of 18 months experience in a clerical or customer service related position, preferably in health care of plasma collection environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Understands, remembers and communicates routine, factual information • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
1 Promotes positive customer relations with all donors. 2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned.
Education • Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program • If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician
Experience • Minimum of one (1) year experience in a health care environment • Experience in a plasma or whole blood collection center or other regulated environment preferred • Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. • Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Mar 30, 2020
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
1 Promotes positive customer relations with all donors. 2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned.
Education • Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program • If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician
Experience • Minimum of one (1) year experience in a health care environment • Experience in a plasma or whole blood collection center or other regulated environment preferred • Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. • Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the efficient and effective collection of plasma by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Mar 30, 2020
Responsible for the efficient and effective collection of plasma by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Mar 30, 2020
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Mar 30, 2020
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.
JOB RESPONSIBILITIES
Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
Reviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
Serves as a point of contact, coordination, and communication with other providers.
Makes arrangements for any special medical supplies or appliances to be available.
SUPERVISORY RESPONSIBILITIES
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
BASIC EDUCATION AND EXPERIENCE REQUIREMENTS
Licensed Registered Nurse (RN) in the state of practice and at least 2 years of experience in the health care industry.
BASIC QUALIFICATIONS
Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
Able to plan, organize and make presentations
TRAVEL REQUIREMENTS
Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
PREFERRED QUALIFICATIONS
Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships
Mar 23, 2020
The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.
JOB RESPONSIBILITIES
Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
Reviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
Serves as a point of contact, coordination, and communication with other providers.
Makes arrangements for any special medical supplies or appliances to be available.
SUPERVISORY RESPONSIBILITIES
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
BASIC EDUCATION AND EXPERIENCE REQUIREMENTS
Licensed Registered Nurse (RN) in the state of practice and at least 2 years of experience in the health care industry.
BASIC QUALIFICATIONS
Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
Able to plan, organize and make presentations
TRAVEL REQUIREMENTS
Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
PREFERRED QUALIFICATIONS
Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships
Takeda Pharmaceutical Company Ltd
Evansville, IN, USA
POSITION OBJECTIVES:
Deliver Takeda’s partnership aspiration at Priority Accounts including developing and delivering account strategy
Secure and maintain appropriate access for Takeda brands for accounts to include all books of business
Be the interface between sales leadership and managed markets for the northeast territory
POSITION ACCOUNTABILITIES:
Build strategic account plans to deliver on Takeda’s brand payer strategies for access
Quarterback all account interactions and initiatives to include Medical Affairs, HEOR, Managed Markets Strategic Partnerships, Executive Exchanges, etc.
Establish and maintain customer relationships across multiple departments and multiple levels within the account
Map organizational decision-makers and influencers and uncover account needs to identify high potential opportunities for partnerships
Build and present business cases for contracting with all direct accounts and for accounts in which you have built strategic partnership opportunities to include down-stream clients
Negotiate contracts and meet revenue/rebate objectives vs. budget
Ensure Takeda formulary positioning focused on profitability to meet market share objectives; Improved formulary placement and increase patient access
Integrate Advocacy support, diagnose patient assistance/ reimbursement and troubleshoot access barriers as needed.
Utilize all available resources (volume/ claims analytics, reimbursement data, etc.) at the product & payer level to optimize opportunities.
Deliver sales pull-through o Work directly with the sales leadership team to identify market access opportunities and drive pull through of access wins across the region and give strategic payer guidance to minimize access losses and continue to drive market demand
Coordinate and maintain internal partnerships o Collaborate with internal stakeholders to support strategic account planning and brand payer strategy to include MACS, Contracts & Pricing, Payer & Pricing Analytics, Government Affairs, Medical Affairs, Patient Services & Field Reimbursement to support strategic goals o Develop and maintain relationships with other internal support functions (e.g., Legal)
EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS:
Required:
BS/BA degree
3+ years of previous management or account management experience
Knowledge and Skills:
Detailed knowledge of payor/PBM economics: understanding key issues and how these shift given changing US healthcare landscape
In-depth pharma knowledge: including prescribing, regulations, CMS & state policies, supply chain, managed care, sales and legal)
Strategic thinking: understand account priorities and impact on individual decision-makers
Consultative selling: ability to identify emerging stakeholder needs and to problem-solve innovative ways (programs, contracts etc.) for Takeda to help meet those needs
Prioritization: to ensure that effort is directed towards account with greatest potential (e.g., priority accounts)
Coordination across multiple internal stakeholders: leadership and communication skills
Clear understanding of analytics: ability to apply analytical insight to drive account performance and ability to “ask the right questions” of analytical resources
Business planning: develop a robust and challenging business plan for the account, and align Takeda stakeholders against delivery
TRAVEL REQUIREMENTS:
•Approximate 30-40% travel expected within geography
Mar 19, 2020
POSITION OBJECTIVES:
Deliver Takeda’s partnership aspiration at Priority Accounts including developing and delivering account strategy
Secure and maintain appropriate access for Takeda brands for accounts to include all books of business
Be the interface between sales leadership and managed markets for the northeast territory
POSITION ACCOUNTABILITIES:
Build strategic account plans to deliver on Takeda’s brand payer strategies for access
Quarterback all account interactions and initiatives to include Medical Affairs, HEOR, Managed Markets Strategic Partnerships, Executive Exchanges, etc.
Establish and maintain customer relationships across multiple departments and multiple levels within the account
Map organizational decision-makers and influencers and uncover account needs to identify high potential opportunities for partnerships
Build and present business cases for contracting with all direct accounts and for accounts in which you have built strategic partnership opportunities to include down-stream clients
Negotiate contracts and meet revenue/rebate objectives vs. budget
Ensure Takeda formulary positioning focused on profitability to meet market share objectives; Improved formulary placement and increase patient access
Integrate Advocacy support, diagnose patient assistance/ reimbursement and troubleshoot access barriers as needed.
Utilize all available resources (volume/ claims analytics, reimbursement data, etc.) at the product & payer level to optimize opportunities.
Deliver sales pull-through o Work directly with the sales leadership team to identify market access opportunities and drive pull through of access wins across the region and give strategic payer guidance to minimize access losses and continue to drive market demand
Coordinate and maintain internal partnerships o Collaborate with internal stakeholders to support strategic account planning and brand payer strategy to include MACS, Contracts & Pricing, Payer & Pricing Analytics, Government Affairs, Medical Affairs, Patient Services & Field Reimbursement to support strategic goals o Develop and maintain relationships with other internal support functions (e.g., Legal)
EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS:
Required:
BS/BA degree
3+ years of previous management or account management experience
Knowledge and Skills:
Detailed knowledge of payor/PBM economics: understanding key issues and how these shift given changing US healthcare landscape
In-depth pharma knowledge: including prescribing, regulations, CMS & state policies, supply chain, managed care, sales and legal)
Strategic thinking: understand account priorities and impact on individual decision-makers
Consultative selling: ability to identify emerging stakeholder needs and to problem-solve innovative ways (programs, contracts etc.) for Takeda to help meet those needs
Prioritization: to ensure that effort is directed towards account with greatest potential (e.g., priority accounts)
Coordination across multiple internal stakeholders: leadership and communication skills
Clear understanding of analytics: ability to apply analytical insight to drive account performance and ability to “ask the right questions” of analytical resources
Business planning: develop a robust and challenging business plan for the account, and align Takeda stakeholders against delivery
TRAVEL REQUIREMENTS:
•Approximate 30-40% travel expected within geography
Pharmaceutical Sales Territory Representative
As one of our Pharmaceutical Sales Representatives (Entry level / Experienced) you will manage and develop long-term relationships with physicians and other healthcare professionals for the customer accounts in your geographic territory. As such, each Pharmaceutical Sales Rep will represent the assigned brand products and their approved indications; helping external customers such as physicians, nurses, etc. learn about the benefits of the assigned healthcare and pharmacology products in relation to the applicable therapeutic area or disease state. We are looking to add to our strong, customer-focused Pharmaceutical Sales Rep team who will represent our products with integrity and conviction.
Interested Pharmaceutical Sales Rep (Entry level / Experienced) candidates should demonstrate the following:
You have some sales experience with good sales abilities and have the entrepreneurial spirit and drive to help grow our U.S. business.
You regularly demonstrate your integrity, nimbleness, flexibility and team spirit.
You enjoy working in a team environment and collaborating with other business partners in the field who also support your customers.
As a Pharmaceutical Sales Rep field professional, you have consistently met or exceeded sales and other critical business goals and metrics in a highly complex and competitive market.
Example Duties and Responsibilities for our Pharmaceutical Sales Reps:
Responsible for meeting or exceeding assigned pharmaceutical sales targets
Develops robust territory business plans in collaboration with internal partners
Develops strong and long-term relationships with customers in all assigned accounts
Presents the assigned healthcare products in a professional, compliant, ethical and effective manner; helping external customers understand the benefits and use of pharmaceutical sales brands
Complies with all laws, regulations and policies that govern the conduct of activities
Key Competency Profile for each Pharmaceutical Sales Representative:
Technical & Pharmacology Knowledge
Communicate Clinical Research with Physicians
Achieving Results
Maintain Industry Credentialing and Certifications
Adhere to Pharmaceutical Sales Industry Regulations
Qualifications and Experience: unless stated as “preferred” or “a plus,” all other criteria is required by each Pharmaceutical Sales Rep candidate:
Some successful field sales experience is preferred
Outstanding interpersonal, selling, presentation and negotiation skills: you have highly developed consultative selling skills and help your physician customers find solutions to their patients
Proven track record of meeting or exceeding, objectives & goals
Must be able to obtain and maintain pharmaceutical industry certifications and credentials
Maintain a Valid Driver’s License
Knowledge of pharmaceuticals, healthcare and other industry product training
Previous experience in achieving specific sales plans or other financial targets is preferred
The next step is yours. Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week
Mar 17, 2020
Full time
Pharmaceutical Sales Territory Representative
As one of our Pharmaceutical Sales Representatives (Entry level / Experienced) you will manage and develop long-term relationships with physicians and other healthcare professionals for the customer accounts in your geographic territory. As such, each Pharmaceutical Sales Rep will represent the assigned brand products and their approved indications; helping external customers such as physicians, nurses, etc. learn about the benefits of the assigned healthcare and pharmacology products in relation to the applicable therapeutic area or disease state. We are looking to add to our strong, customer-focused Pharmaceutical Sales Rep team who will represent our products with integrity and conviction.
Interested Pharmaceutical Sales Rep (Entry level / Experienced) candidates should demonstrate the following:
You have some sales experience with good sales abilities and have the entrepreneurial spirit and drive to help grow our U.S. business.
You regularly demonstrate your integrity, nimbleness, flexibility and team spirit.
You enjoy working in a team environment and collaborating with other business partners in the field who also support your customers.
As a Pharmaceutical Sales Rep field professional, you have consistently met or exceeded sales and other critical business goals and metrics in a highly complex and competitive market.
Example Duties and Responsibilities for our Pharmaceutical Sales Reps:
Responsible for meeting or exceeding assigned pharmaceutical sales targets
Develops robust territory business plans in collaboration with internal partners
Develops strong and long-term relationships with customers in all assigned accounts
Presents the assigned healthcare products in a professional, compliant, ethical and effective manner; helping external customers understand the benefits and use of pharmaceutical sales brands
Complies with all laws, regulations and policies that govern the conduct of activities
Key Competency Profile for each Pharmaceutical Sales Representative:
Technical & Pharmacology Knowledge
Communicate Clinical Research with Physicians
Achieving Results
Maintain Industry Credentialing and Certifications
Adhere to Pharmaceutical Sales Industry Regulations
Qualifications and Experience: unless stated as “preferred” or “a plus,” all other criteria is required by each Pharmaceutical Sales Rep candidate:
Some successful field sales experience is preferred
Outstanding interpersonal, selling, presentation and negotiation skills: you have highly developed consultative selling skills and help your physician customers find solutions to their patients
Proven track record of meeting or exceeding, objectives & goals
Must be able to obtain and maintain pharmaceutical industry certifications and credentials
Maintain a Valid Driver’s License
Knowledge of pharmaceuticals, healthcare and other industry product training
Previous experience in achieving specific sales plans or other financial targets is preferred
The next step is yours. Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week
The Senior Account Consultant - Urology manages the sales efforts for BOTOXÒ for overactive bladder and Rapaflo® for benign prostatic hyperplasia within a sales territory, calling primarily on Urologists and Uro-Gynecologists in a Buy and Bill arena. The Senior Account Consultant will cultivate existing and new customer sales, primarily in the private practice and community based clinic sectors, for BOTOX® use for overactive bladder and Rapaflo® for benign prostatic hyperplasia.
The Senior Account Consultant must possess varied skill sets in this hybrid buy and bill/surgical and office based Rx sales role to sell Botox® and Rapaflo®. Selling Botox® will involve selling techniques to address specific customer educational, scientific, and clinical and reimbursement needs.
The Senior Account Consultant will be assigned semester sales quotas to be met or exceeded. The Senior Account Consultant identifies and develops new business opportunities within assigned territory. Must successfully complete all company training classes; develop and maintains a current knowledge base of Company and competitive products, disease states and sales techniques. Adheres to assigned operating budget and accounts for all funds, materials and equipment. Travels throughout assigned territory and meets call requirements to promote company products within approved label in a comprehensive, fair, balanced and ethical manner that is consistent with legal and regulatory guidelines.
Key Duties and Responsibilities
Selling Skills:
Selling, sales tracking and achievement. Promotes and sells product for approved indications to all customer types in established territory, including physicians, mid-levels, nurses, office managers, and other relevant medical staff. Uses approved promotional aids consistently to help increase sales volume. Meets requirements of 8 calls/day and follows the START Report of assigned calls by decile. Sufficiently and effectively moves customers through the sales pipeline. Demonstrates ability to close a sale. Sells in a manner compliant with Allergan’s Code of Business Conduct and Ethics and Healthcare Compliance policy.
Customer relationship management:
Cultivates strong business relationships with all existing and new customer types, including doctors, mid-levels, nurses, and office managers. Customizes selling approach to different customer types and to physicians at various stages in the sales pipeline. Builds strong rapport and trust with customers, by demonstrating expertise, knowledge, and service-attitude. Effectively maintains information about all customers
Collaboration:
Develops and effectively manages comprehensive business plan for territory development and growth. Works in partnership with other company teams
(e.g., reimbursement, other sales teams) to achieve product and business objectives. Demonstrates strong business and financial acumen. Conveys customer feedback on the product to the company.
Training and Education:
Displays, cultivates, and maintains high level of product, procedural, anatomical and disease state knowledge. Arranges and coordinates procedural training for customers. Provides product and technical assistance for customers, including product preparation and procedural consultation for physicians and staff as appropriate. Attends and/or supports customer education activities and trade shows as necessary. Uses promotional aids as appropriate to help increase sales volume. Provides required focus across all promoted products.
Education and Experience:
Education:
Bachelor’s Degree or higher is required from an accredited college or university
Requirements:
Minimum three years of Pharmaceutical, Urology , buy & bill, or medical device sales experience
Demonstrated sales achievement
Excellent interpersonal skills
Preferred Skills / Qualifications :
Product and therapeutic experience:
Injectable sales
Buy & bill type reimbursement environment or other comparable reimbursement experience preferred
Minimally Invasive Therapies
Proven launch success
Demonstrated ability to function in an operating room environment
Ability to develop new and innovative markets
Physical Job Requirements:
Ability to lift and carry 35 pounds
Ability to travel adequately to cover territory, which may include overnight travel
Ability to pass a pre-employment drug screening test
Ability to drive a car and possess a valid and current driver's license
Not been debarred or currently under investigation by the FDA for debarment action
Mar 03, 2020
The Senior Account Consultant - Urology manages the sales efforts for BOTOXÒ for overactive bladder and Rapaflo® for benign prostatic hyperplasia within a sales territory, calling primarily on Urologists and Uro-Gynecologists in a Buy and Bill arena. The Senior Account Consultant will cultivate existing and new customer sales, primarily in the private practice and community based clinic sectors, for BOTOX® use for overactive bladder and Rapaflo® for benign prostatic hyperplasia.
The Senior Account Consultant must possess varied skill sets in this hybrid buy and bill/surgical and office based Rx sales role to sell Botox® and Rapaflo®. Selling Botox® will involve selling techniques to address specific customer educational, scientific, and clinical and reimbursement needs.
The Senior Account Consultant will be assigned semester sales quotas to be met or exceeded. The Senior Account Consultant identifies and develops new business opportunities within assigned territory. Must successfully complete all company training classes; develop and maintains a current knowledge base of Company and competitive products, disease states and sales techniques. Adheres to assigned operating budget and accounts for all funds, materials and equipment. Travels throughout assigned territory and meets call requirements to promote company products within approved label in a comprehensive, fair, balanced and ethical manner that is consistent with legal and regulatory guidelines.
Key Duties and Responsibilities
Selling Skills:
Selling, sales tracking and achievement. Promotes and sells product for approved indications to all customer types in established territory, including physicians, mid-levels, nurses, office managers, and other relevant medical staff. Uses approved promotional aids consistently to help increase sales volume. Meets requirements of 8 calls/day and follows the START Report of assigned calls by decile. Sufficiently and effectively moves customers through the sales pipeline. Demonstrates ability to close a sale. Sells in a manner compliant with Allergan’s Code of Business Conduct and Ethics and Healthcare Compliance policy.
Customer relationship management:
Cultivates strong business relationships with all existing and new customer types, including doctors, mid-levels, nurses, and office managers. Customizes selling approach to different customer types and to physicians at various stages in the sales pipeline. Builds strong rapport and trust with customers, by demonstrating expertise, knowledge, and service-attitude. Effectively maintains information about all customers
Collaboration:
Develops and effectively manages comprehensive business plan for territory development and growth. Works in partnership with other company teams
(e.g., reimbursement, other sales teams) to achieve product and business objectives. Demonstrates strong business and financial acumen. Conveys customer feedback on the product to the company.
Training and Education:
Displays, cultivates, and maintains high level of product, procedural, anatomical and disease state knowledge. Arranges and coordinates procedural training for customers. Provides product and technical assistance for customers, including product preparation and procedural consultation for physicians and staff as appropriate. Attends and/or supports customer education activities and trade shows as necessary. Uses promotional aids as appropriate to help increase sales volume. Provides required focus across all promoted products.
Education and Experience:
Education:
Bachelor’s Degree or higher is required from an accredited college or university
Requirements:
Minimum three years of Pharmaceutical, Urology , buy & bill, or medical device sales experience
Demonstrated sales achievement
Excellent interpersonal skills
Preferred Skills / Qualifications :
Product and therapeutic experience:
Injectable sales
Buy & bill type reimbursement environment or other comparable reimbursement experience preferred
Minimally Invasive Therapies
Proven launch success
Demonstrated ability to function in an operating room environment
Ability to develop new and innovative markets
Physical Job Requirements:
Ability to lift and carry 35 pounds
Ability to travel adequately to cover territory, which may include overnight travel
Ability to pass a pre-employment drug screening test
Ability to drive a car and possess a valid and current driver's license
Not been debarred or currently under investigation by the FDA for debarment action
Provide support to Abbotts Diagnostic Division (ADD) customers and field personnel as the primary contact for ADD’s highest complexity instruments for onsite instrument and assay integration and training; and serve as a resource for internal/external customers in troubleshooting and resolving instrument and/or reagent problems onsite or over the phone; and document information into the complaint handling system.
CORE JOB RESPONSIBILITIES:
Responsible for implementing and maintaining the effectiveness of the quality system. Lead multi-site/multi-instrument integrations for ADD instruments and reagents into customer sites/laboratories; including new product launch (NPL) products. Conduct comprehensive customer entrance interview to understand the customer’s needs; and manage their expectations within the defined service offerings. Plan the onsite integration process. Work with implementation project managers as technical lead to execute project plan across customer systems. Work with the customer to take ownership of the instrument. Assist customers with meeting their regulatory and validation requirements. Provide appropriate training for the customer on the newly installed instrument. Manage the integration process to meet customer expectations and timeline. Conduct thorough exit interview to present integration results and secure customer buy-in. Lead critical account management situations as part of combined sales/service/support effort.
Perform troubleshooting on issues related to reagent or instrument performance designed to improve customer self-sufficiency. Provides technical phone and on-site support to proactively maintain product performance or resolve customer complaints with ADD products for hardware; software and reagent issues. Investigate problems; diagnose probable causes; systematically eliminate alternatives; provide solutions; document information into complaint handling system. Position is critical to the support of the CAPA Quality Sub-System with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns. Recognizes and communicates product issues and potential improvements to others in the organization in a timely and effective manner. Provide immediate feedback to CSO; GSS; and others regarding NPL field performance. Deliver onsite or classroom-based customer training.
Customize onsite training to meet specific customer needs. Maintain and develop technical competence on instruments assigned as well as job-related tools and processes. Consults in the sales cycle regarding integration/technical/workflow issues; and the service cycle on HSI or other account management issues. Manage time; territory; systems and accounts effectively to meet customer needs; organizational priorities; and sales objectives. Follow defined TAS work processes for all aspects of job; including integration procedures; complaint documentation; time documentation; activity documentation; and TOR documentation. Provide data to the organization on customer use/preferences leading to customer driven design/customer usability. Responsible for identifying and communicating critical gaps and recommend potential improvements to cross functional work processes. Function as SME or point-person on complex processes on cross-functional teams. Provide technical information to direct management/peers and other functional groups. Mentors new field personnel (sales/service) on TS responsibilities and work processes; and mentors’ new TS hires in daily responsibilities.
POSITION ACCOUNTABILITY / SCOPE:
This position is a very visible to the external customer and will influence customer purchase decisions. This position is a Subject Matter Expert (SME) for the Technical Application Specialist (TAS) organization to sales and service; influencing stakeholders in these areas. Frequent interaction with customers’ onsite and via telephone; SME/leadership roles on teams or major projects. Leadership shared with Field Service; CSC or others on critical account management issues.
Receives general direction and exercises considerable discretion as to personal work details. Accomplishes results individually; working remotely and in collaboration on teams and work groups. Develops processes and procedures for department. Recognizes the impact of the policies and procedures on the business and raises the issue if there is a potential conflict. Makes decision on reagent utilization on integrations and troubleshooting product replacement that impacts annual supply budget of approximately 3.0MM for US. Considers financial and customer implications as part of decision making. Critical contribution to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns Exhibits high level of integrity; honesty; keeping commitments and presenting information completely and accurately to both internal and external customers. Monitor and maintains customer satisfaction through direct contact. Adheres to safety guidelines; policies; procedures.
EDUCATION REQUIREMENTS :
Bachelor’s Degree in science; engineering; electronics or Medical
Preferred: Bachelor's Degree in Medical Technology
MINIMUM EXPERIENCE / TRAINING REQUIRED:
Two to four years’ experience in laboratory environment, field service, technical call center, or Abbott Diagnostics products
Feb 27, 2020
Provide support to Abbotts Diagnostic Division (ADD) customers and field personnel as the primary contact for ADD’s highest complexity instruments for onsite instrument and assay integration and training; and serve as a resource for internal/external customers in troubleshooting and resolving instrument and/or reagent problems onsite or over the phone; and document information into the complaint handling system.
CORE JOB RESPONSIBILITIES:
Responsible for implementing and maintaining the effectiveness of the quality system. Lead multi-site/multi-instrument integrations for ADD instruments and reagents into customer sites/laboratories; including new product launch (NPL) products. Conduct comprehensive customer entrance interview to understand the customer’s needs; and manage their expectations within the defined service offerings. Plan the onsite integration process. Work with implementation project managers as technical lead to execute project plan across customer systems. Work with the customer to take ownership of the instrument. Assist customers with meeting their regulatory and validation requirements. Provide appropriate training for the customer on the newly installed instrument. Manage the integration process to meet customer expectations and timeline. Conduct thorough exit interview to present integration results and secure customer buy-in. Lead critical account management situations as part of combined sales/service/support effort.
Perform troubleshooting on issues related to reagent or instrument performance designed to improve customer self-sufficiency. Provides technical phone and on-site support to proactively maintain product performance or resolve customer complaints with ADD products for hardware; software and reagent issues. Investigate problems; diagnose probable causes; systematically eliminate alternatives; provide solutions; document information into complaint handling system. Position is critical to the support of the CAPA Quality Sub-System with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns. Recognizes and communicates product issues and potential improvements to others in the organization in a timely and effective manner. Provide immediate feedback to CSO; GSS; and others regarding NPL field performance. Deliver onsite or classroom-based customer training.
Customize onsite training to meet specific customer needs. Maintain and develop technical competence on instruments assigned as well as job-related tools and processes. Consults in the sales cycle regarding integration/technical/workflow issues; and the service cycle on HSI or other account management issues. Manage time; territory; systems and accounts effectively to meet customer needs; organizational priorities; and sales objectives. Follow defined TAS work processes for all aspects of job; including integration procedures; complaint documentation; time documentation; activity documentation; and TOR documentation. Provide data to the organization on customer use/preferences leading to customer driven design/customer usability. Responsible for identifying and communicating critical gaps and recommend potential improvements to cross functional work processes. Function as SME or point-person on complex processes on cross-functional teams. Provide technical information to direct management/peers and other functional groups. Mentors new field personnel (sales/service) on TS responsibilities and work processes; and mentors’ new TS hires in daily responsibilities.
POSITION ACCOUNTABILITY / SCOPE:
This position is a very visible to the external customer and will influence customer purchase decisions. This position is a Subject Matter Expert (SME) for the Technical Application Specialist (TAS) organization to sales and service; influencing stakeholders in these areas. Frequent interaction with customers’ onsite and via telephone; SME/leadership roles on teams or major projects. Leadership shared with Field Service; CSC or others on critical account management issues.
Receives general direction and exercises considerable discretion as to personal work details. Accomplishes results individually; working remotely and in collaboration on teams and work groups. Develops processes and procedures for department. Recognizes the impact of the policies and procedures on the business and raises the issue if there is a potential conflict. Makes decision on reagent utilization on integrations and troubleshooting product replacement that impacts annual supply budget of approximately 3.0MM for US. Considers financial and customer implications as part of decision making. Critical contribution to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns Exhibits high level of integrity; honesty; keeping commitments and presenting information completely and accurately to both internal and external customers. Monitor and maintains customer satisfaction through direct contact. Adheres to safety guidelines; policies; procedures.
EDUCATION REQUIREMENTS :
Bachelor’s Degree in science; engineering; electronics or Medical
Preferred: Bachelor's Degree in Medical Technology
MINIMUM EXPERIENCE / TRAINING REQUIRED:
Two to four years’ experience in laboratory environment, field service, technical call center, or Abbott Diagnostics products
The Biogen neurology sales force is looking to recruit proven sales achievers with at least three to five years of experience in pharma, specialty, hospital, and/or biotech sales.
In this field based, specialty sales representative position you will be called upon to sell our Neurology products with key stakeholders in the Multiple Sclerosis community: including Neurologists, allied health professionals, and local MS chapters.
Responsibilities include (but not limited to):
The Territory Business Manager is responsible for developing plans for their business territory and executing on these plans in order to bring the greatest benefit to the greatest number of MS patients.
In this role, you will convey complex clinical and reimbursement information to customers and key stakeholders so that all appropriate patients can benefit from therapy. You must be able to utilize strong interpersonal skills to establish relationships of trust that allow for directed probing to uncover the customer's needs and develop solutions within the Biogen framework that meet these needs. This position works closely with cross functional peers to ensure that the Biogen suite of services is made available as needed.
Qualifications
• Minimum 5+ years B2B and/or pharmaceutical/biotech sales experience required • Proven track record of success as demonstrated by consistent high ranking (top 30%) over 3 years (+), achievement awards, etc. • Proven ability to drive results in a difficult market • Documented experience working in a collaborative team setting • Customer and patient focused and able to drive for results • Must have the desire and capabilities to help us achieve new levels of success as we look to the future • Driving is an essential duty of this job; candidates must have a valid driver’s license to be considered *Education: BS/BA preferred, MBA
Feb 17, 2020
The Biogen neurology sales force is looking to recruit proven sales achievers with at least three to five years of experience in pharma, specialty, hospital, and/or biotech sales.
In this field based, specialty sales representative position you will be called upon to sell our Neurology products with key stakeholders in the Multiple Sclerosis community: including Neurologists, allied health professionals, and local MS chapters.
Responsibilities include (but not limited to):
The Territory Business Manager is responsible for developing plans for their business territory and executing on these plans in order to bring the greatest benefit to the greatest number of MS patients.
In this role, you will convey complex clinical and reimbursement information to customers and key stakeholders so that all appropriate patients can benefit from therapy. You must be able to utilize strong interpersonal skills to establish relationships of trust that allow for directed probing to uncover the customer's needs and develop solutions within the Biogen framework that meet these needs. This position works closely with cross functional peers to ensure that the Biogen suite of services is made available as needed.
Qualifications
• Minimum 5+ years B2B and/or pharmaceutical/biotech sales experience required • Proven track record of success as demonstrated by consistent high ranking (top 30%) over 3 years (+), achievement awards, etc. • Proven ability to drive results in a difficult market • Documented experience working in a collaborative team setting • Customer and patient focused and able to drive for results • Must have the desire and capabilities to help us achieve new levels of success as we look to the future • Driving is an essential duty of this job; candidates must have a valid driver’s license to be considered *Education: BS/BA preferred, MBA
Compensation
$45,000 Annually (plus commission)
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time
We are seeking an Entry Level Pharmaceutical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
Present and sell company products and services to new and existing customers (ortho/podiatry/family practice)
Prospect and contact potential customers
Reach agreed upon sales targets by the deadline (very goal specific)
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Create sales material to present to customers
Qualifications:
Previous experience in sales, customer service, or other related fields
Able to work large geography
Familiarity with CRM platforms
Ability to build rapport with clients
Strong negotiation skills
Deadline and detail-oriented
Willingness to conduct pharmacy sales calls
Reside in your territory
About WraSer Pharmaceuticals:
WraSer Pharmaceuticals is a privately held pharmaceutical company focusing on pain management, specifically NSAID, Migraine, and Opiate Analgesics.
Feb 10, 2020
Full time
Compensation
$45,000 Annually (plus commission)
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time
We are seeking an Entry Level Pharmaceutical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
Present and sell company products and services to new and existing customers (ortho/podiatry/family practice)
Prospect and contact potential customers
Reach agreed upon sales targets by the deadline (very goal specific)
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Create sales material to present to customers
Qualifications:
Previous experience in sales, customer service, or other related fields
Able to work large geography
Familiarity with CRM platforms
Ability to build rapport with clients
Strong negotiation skills
Deadline and detail-oriented
Willingness to conduct pharmacy sales calls
Reside in your territory
About WraSer Pharmaceuticals:
WraSer Pharmaceuticals is a privately held pharmaceutical company focusing on pain management, specifically NSAID, Migraine, and Opiate Analgesics.
