The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.
JOB RESPONSIBILITIES
Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
Reviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
Serves as a point of contact, coordination, and communication with other providers.
Makes arrangements for any special medical supplies or appliances to be available.
SUPERVISORY RESPONSIBILITIES
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
BASIC EDUCATION AND EXPERIENCE REQUIREMENTS
Licensed Registered Nurse (RN) in the state of practice and at least 2 years of experience in the health care industry.
BASIC QUALIFICATIONS
Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
Able to plan, organize and make presentations
TRAVEL REQUIREMENTS
Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
PREFERRED QUALIFICATIONS
Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships
Jan 22, 2020
The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.
JOB RESPONSIBILITIES
Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
Reviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
Serves as a point of contact, coordination, and communication with other providers.
Makes arrangements for any special medical supplies or appliances to be available.
SUPERVISORY RESPONSIBILITIES
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
BASIC EDUCATION AND EXPERIENCE REQUIREMENTS
Licensed Registered Nurse (RN) in the state of practice and at least 2 years of experience in the health care industry.
BASIC QUALIFICATIONS
Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
Able to plan, organize and make presentations
TRAVEL REQUIREMENTS
Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
PREFERRED QUALIFICATIONS
Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships
The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards.
Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures.
Qualifications
Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.
Jan 14, 2020
The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards.
Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures.
Qualifications
Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Jan 13, 2020
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Main Responsibilities
1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information.
12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned.
Education
High school diploma or equivalent required
Experience Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
Must be able to perform basic math calculations
Working Conditions (physical & mental requirements) Ability to understand, remember and apply oral and/or written instructions
Ability to understand and follow basic instructions and guidelines
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Main Responsibilities
1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information.
12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned.
Education
High school diploma or equivalent required
Experience Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
Must be able to perform basic math calculations
Working Conditions (physical & mental requirements) Ability to understand, remember and apply oral and/or written instructions
Ability to understand and follow basic instructions and guidelines
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Responsible for training and coaching the pheresis staff and facilitating efficient donor flow through the center. Additional duties include performing venipuncture on donors and having a general knowledge of the reception and registration operations.
Main Responsibilities
1. In compliance with Standard Operating Procedures, (SOPs), performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2. In compliance with SOPs and Food & Drug Administration (FDA) guidelines performs venipuncture to begin pheresis process. 3. Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4. Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors’ questions are answered timely, accurately and professionally. 5. Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Provides guidance and technical training about processes and procedures to donor floor and other staff as required. 8. Monitors donor flow on the donor floor to assure continuous turnover. Allocates resources to address donor backlog. 9. Performs calibrations and verifies that maintenance has been performed as outlined in SOPs. May respond to and resolve complex equipment alarms or donor issues. 10. Troubleshoots equipment failures, including creating incident documentation, removing and/or replacing equipment from service. 11. Responsible for changing supply lot numbers in the electronic donor information management system when new lot number is introduced into production. 12. Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management team staff. 13. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs. 14. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 15. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 16. Maintains confidentiality of all personnel, donor and center information. 17. May be cross-trained in other areas to meet the needs of the business. 18. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 19. Perform other job-related duties as assigned.
Education
High school diploma or equivalent required Experience Minimum 18 months experience in a medical or health care environment preferred or equivalent combination of education and experience
Specialized medical or phlebotomy training preferred
Working Conditions (physical & mental requirements) Ability to make decisions which have moderate impact on immediate work unit
Understands, remembers and communicates routine, factual information.
Must be able to see and speak with customers and observe equipment operation
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for training and coaching the pheresis staff and facilitating efficient donor flow through the center. Additional duties include performing venipuncture on donors and having a general knowledge of the reception and registration operations.
Main Responsibilities
1. In compliance with Standard Operating Procedures, (SOPs), performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2. In compliance with SOPs and Food & Drug Administration (FDA) guidelines performs venipuncture to begin pheresis process. 3. Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4. Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors’ questions are answered timely, accurately and professionally. 5. Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Provides guidance and technical training about processes and procedures to donor floor and other staff as required. 8. Monitors donor flow on the donor floor to assure continuous turnover. Allocates resources to address donor backlog. 9. Performs calibrations and verifies that maintenance has been performed as outlined in SOPs. May respond to and resolve complex equipment alarms or donor issues. 10. Troubleshoots equipment failures, including creating incident documentation, removing and/or replacing equipment from service. 11. Responsible for changing supply lot numbers in the electronic donor information management system when new lot number is introduced into production. 12. Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management team staff. 13. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs. 14. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 15. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 16. Maintains confidentiality of all personnel, donor and center information. 17. May be cross-trained in other areas to meet the needs of the business. 18. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 19. Perform other job-related duties as assigned.
Education
High school diploma or equivalent required Experience Minimum 18 months experience in a medical or health care environment preferred or equivalent combination of education and experience
Specialized medical or phlebotomy training preferred
Working Conditions (physical & mental requirements) Ability to make decisions which have moderate impact on immediate work unit
Understands, remembers and communicates routine, factual information.
Must be able to see and speak with customers and observe equipment operation
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
1 Promotes positive customer relations with all donors. 2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned.
Education • Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program • If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician
Experience • Minimum of one (1) year experience in a health care environment • Experience in a plasma or whole blood collection center or other regulated environment preferred • Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. • Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
1 Promotes positive customer relations with all donors. 2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned.
Education • Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program • If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician
Experience • Minimum of one (1) year experience in a health care environment • Experience in a plasma or whole blood collection center or other regulated environment preferred • Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. • Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
Main Responsibilities
1. Promotes positive customer relations with all donors. 2. Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3. In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4. Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5. Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6. Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7. Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8. Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of fourmonth required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9. Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10. Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11. Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen.
12. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14. Maintains confidentiality of all personnel, donor and center information. 15. May be cross-trained in other areas to meet the needs of the business. 16. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17. Perform other job-related duties as assigned.
Education Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR
Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state
Experience Minimum of one (1) year experience in a health care environment or one year of clinical experience from a vocational or nursing institution
Experience in a plasma or whole blood collection center or other regulated environment preferred Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.
Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) Ability to make decisions, which have moderate impact on immediate work unit
Ability to understand, remember and apply oral and/or written instructions
Must be able to see and speak with customers and observe equipment operation
Occasionally perform tasks while standing and walking up to 100% of time
Examine and assess the skin and other abnormalities through sight, touch and smell
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
Main Responsibilities
1. Promotes positive customer relations with all donors. 2. Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3. In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4. Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5. Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6. Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7. Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8. Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of fourmonth required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9. Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10. Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11. Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen.
12. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14. Maintains confidentiality of all personnel, donor and center information. 15. May be cross-trained in other areas to meet the needs of the business. 16. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17. Perform other job-related duties as assigned.
Education Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR
Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state
Experience Minimum of one (1) year experience in a health care environment or one year of clinical experience from a vocational or nursing institution
Experience in a plasma or whole blood collection center or other regulated environment preferred Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.
Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) Ability to make decisions, which have moderate impact on immediate work unit
Ability to understand, remember and apply oral and/or written instructions
Must be able to see and speak with customers and observe equipment operation
Occasionally perform tasks while standing and walking up to 100% of time
Examine and assess the skin and other abnormalities through sight, touch and smell
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Pharmaceutical Sales Territory Representative
As one of our Pharmaceutical Sales Representatives (Entry level / Experienced) you will manage and develop long-term relationships with physicians and other healthcare professionals for the customer accounts in your geographic territory. As such, each Pharmaceutical Sales Rep will represent the assigned brand products and their approved indications; helping external customers such as physicians, nurses, etc. learn about the benefits of the assigned healthcare and pharmacology products in relation to the applicable therapeutic area or disease state. We are looking to add to our strong, customer-focused Pharmaceutical Sales Rep team who will represent our products with integrity and conviction.
Interested Pharmaceutical Sales Rep (Entry level / Experienced) candidates should demonstrate the following:
You have some sales experience with good sales abilities and have the entrepreneurial spirit and drive to help grow our U.S. business.
You regularly demonstrate your integrity, nimbleness, flexibility and team spirit.
You enjoy working in a team environment and collaborating with other business partners in the field who also support your customers.
As a Pharmaceutical Sales Rep field professional, you have consistently met or exceeded sales and other critical business goals and metrics in a highly complex and competitive market.
Example Duties and Responsibilities for our Pharmaceutical Sales Reps:
Responsible for meeting or exceeding assigned pharmaceutical sales targets
Develops robust territory business plans in collaboration with internal partners
Develops strong and long-term relationships with customers in all assigned accounts
Presents the assigned healthcare products in a professional, compliant, ethical and effective manner; helping external customers understand the benefits and use of pharmaceutical sales brands
Complies with all laws, regulations and policies that govern the conduct of activities
Key Competency Profile for each Pharmaceutical Sales Representative:
Technical & Pharmacology Knowledge
Communicate Clinical Research with Physicians
Achieving Results
Maintain Industry Credentialing and Certifications
Adhere to Pharmaceutical Sales Industry Regulations
Qualifications and Experience: unless stated as “preferred” or “a plus,” all other criteria is required by each Pharmaceutical Sales Rep candidate:
Some successful field sales experience is preferred
Outstanding interpersonal, selling, presentation and negotiation skills: you have highly developed consultative selling skills and help your physician customers find solutions to their patients
Proven track record of meeting or exceeding, objectives & goals
Must be able to obtain and maintain pharmaceutical industry certifications and credentials
Maintain a Valid Driver’s License
Knowledge of pharmaceuticals, healthcare and other industry product training
Previous experience in achieving specific sales plans or other financial targets is preferred
The next step is yours. Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week
Jan 09, 2020
Full time
Pharmaceutical Sales Territory Representative
As one of our Pharmaceutical Sales Representatives (Entry level / Experienced) you will manage and develop long-term relationships with physicians and other healthcare professionals for the customer accounts in your geographic territory. As such, each Pharmaceutical Sales Rep will represent the assigned brand products and their approved indications; helping external customers such as physicians, nurses, etc. learn about the benefits of the assigned healthcare and pharmacology products in relation to the applicable therapeutic area or disease state. We are looking to add to our strong, customer-focused Pharmaceutical Sales Rep team who will represent our products with integrity and conviction.
Interested Pharmaceutical Sales Rep (Entry level / Experienced) candidates should demonstrate the following:
You have some sales experience with good sales abilities and have the entrepreneurial spirit and drive to help grow our U.S. business.
You regularly demonstrate your integrity, nimbleness, flexibility and team spirit.
You enjoy working in a team environment and collaborating with other business partners in the field who also support your customers.
As a Pharmaceutical Sales Rep field professional, you have consistently met or exceeded sales and other critical business goals and metrics in a highly complex and competitive market.
Example Duties and Responsibilities for our Pharmaceutical Sales Reps:
Responsible for meeting or exceeding assigned pharmaceutical sales targets
Develops robust territory business plans in collaboration with internal partners
Develops strong and long-term relationships with customers in all assigned accounts
Presents the assigned healthcare products in a professional, compliant, ethical and effective manner; helping external customers understand the benefits and use of pharmaceutical sales brands
Complies with all laws, regulations and policies that govern the conduct of activities
Key Competency Profile for each Pharmaceutical Sales Representative:
Technical & Pharmacology Knowledge
Communicate Clinical Research with Physicians
Achieving Results
Maintain Industry Credentialing and Certifications
Adhere to Pharmaceutical Sales Industry Regulations
Qualifications and Experience: unless stated as “preferred” or “a plus,” all other criteria is required by each Pharmaceutical Sales Rep candidate:
Some successful field sales experience is preferred
Outstanding interpersonal, selling, presentation and negotiation skills: you have highly developed consultative selling skills and help your physician customers find solutions to their patients
Proven track record of meeting or exceeding, objectives & goals
Must be able to obtain and maintain pharmaceutical industry certifications and credentials
Maintain a Valid Driver’s License
Knowledge of pharmaceuticals, healthcare and other industry product training
Previous experience in achieving specific sales plans or other financial targets is preferred
The next step is yours. Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week
Takeda Pharmaceutical Company Ltd
Evansville, IN, USA
Responsible for overseeing the compliant promotion of Global Oncology Business Unit products, as well as leading a specified Regional Account Manager team within an assigned regional geography. The Regional Business Director position is field based, and located within an assigned geographic region. The RBD role has responsibility for executing national brand strategy, developing regional based strategy for the Regional Account Managers and delivering on established performance goals. Main job functions include the following; Development of RAM’s, coaching his or her specified team, insuring all commercial function are executed in a compliant manner, working within a dedicated budget, and executing national as well as regional strategy.
ACCOUNTABILITIES:
Recruit, manage, train and motivate direct reporting staff according to company procedures and policies.
Obtains commitments from sales representatives to ensure that the sales strategy and sales plan is successful in assigned territory.
Oversees handling of key accounts and provides a high level of scientific expertise and ensures customer service to all accounts.
Assists in the development and execution for major programs to meet sales objectives.
Calls on targeted customers, provides technical and administrative product information and educational programs.
Responsible for new account development and/or expanding existing accounts within established territory.
Creates, builds and maintains relationships with physicians, key office personnel and key thought leaders.
Ensure team and personal compliance with applicable laws and regulations concerning interaction with HCPs, product sampling and appropriate dissemination of literature and information.
Strong business acumen and analysis of regional business trends and opportunities
Drive for results; establishes goals, manages resources and achieves goals with limited supervision
Accountable for executing marketing plans and driving for results
Execution and delivery of quarterly business reviews as indicated by the National Sales Director
Working with Manager of Sales Operations on analysis, and regional breakdown to determine product opportunity
Interaction and partnership with brand marketing team, and US Medical Liaison team, Corporate Account Directors, Trade & Distribution Manager, along with Learning and Development / Training Department
Attending and participating in key regional and national medical and educational conferences such as; American Society of Clinical Oncology, American Society of Hematology, and critical GPO related events.
EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS:
Qualifications
Ten plus years’ experience in pharmaceutical and/or biotech industry.
5+ years’ experience of direct Oncology leadership experience.
Comprehension and delivery of oral based products within the oncology or hematology space
Proven ability to manage a large geographical territory.
Track record of being able to lead others both by example and through direct authority.
Documented sales success and strong established relationships in assigned territory.
High science aptitude and proven ability to coach teach and train.
Functional/Technical Knowledge & Skills
Bachelor’s degree from an accredited University or advanced degree up to and including Master’s Degree
Dynamic, self-starter with strong influential skills, as well as entrepreneurial spirit
Ability to develop and use effective sales tactics to optimize new accounts within assigned territory
Ability to develop and maintain strong, professional relationships
Excellent organizational, analytical and problem solving skills
Commercial, Regulatory and technical awareness
The ability to navigate a large multi-disciplinary geography which would require travel 50 – 60% of the work time
Possession of valid US Driver’s License in good standing
Dec 31, 2019
Responsible for overseeing the compliant promotion of Global Oncology Business Unit products, as well as leading a specified Regional Account Manager team within an assigned regional geography. The Regional Business Director position is field based, and located within an assigned geographic region. The RBD role has responsibility for executing national brand strategy, developing regional based strategy for the Regional Account Managers and delivering on established performance goals. Main job functions include the following; Development of RAM’s, coaching his or her specified team, insuring all commercial function are executed in a compliant manner, working within a dedicated budget, and executing national as well as regional strategy.
ACCOUNTABILITIES:
Recruit, manage, train and motivate direct reporting staff according to company procedures and policies.
Obtains commitments from sales representatives to ensure that the sales strategy and sales plan is successful in assigned territory.
Oversees handling of key accounts and provides a high level of scientific expertise and ensures customer service to all accounts.
Assists in the development and execution for major programs to meet sales objectives.
Calls on targeted customers, provides technical and administrative product information and educational programs.
Responsible for new account development and/or expanding existing accounts within established territory.
Creates, builds and maintains relationships with physicians, key office personnel and key thought leaders.
Ensure team and personal compliance with applicable laws and regulations concerning interaction with HCPs, product sampling and appropriate dissemination of literature and information.
Strong business acumen and analysis of regional business trends and opportunities
Drive for results; establishes goals, manages resources and achieves goals with limited supervision
Accountable for executing marketing plans and driving for results
Execution and delivery of quarterly business reviews as indicated by the National Sales Director
Working with Manager of Sales Operations on analysis, and regional breakdown to determine product opportunity
Interaction and partnership with brand marketing team, and US Medical Liaison team, Corporate Account Directors, Trade & Distribution Manager, along with Learning and Development / Training Department
Attending and participating in key regional and national medical and educational conferences such as; American Society of Clinical Oncology, American Society of Hematology, and critical GPO related events.
EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS:
Qualifications
Ten plus years’ experience in pharmaceutical and/or biotech industry.
5+ years’ experience of direct Oncology leadership experience.
Comprehension and delivery of oral based products within the oncology or hematology space
Proven ability to manage a large geographical territory.
Track record of being able to lead others both by example and through direct authority.
Documented sales success and strong established relationships in assigned territory.
High science aptitude and proven ability to coach teach and train.
Functional/Technical Knowledge & Skills
Bachelor’s degree from an accredited University or advanced degree up to and including Master’s Degree
Dynamic, self-starter with strong influential skills, as well as entrepreneurial spirit
Ability to develop and use effective sales tactics to optimize new accounts within assigned territory
Ability to develop and maintain strong, professional relationships
Excellent organizational, analytical and problem solving skills
Commercial, Regulatory and technical awareness
The ability to navigate a large multi-disciplinary geography which would require travel 50 – 60% of the work time
Possession of valid US Driver’s License in good standing
Compensation
$45,000 Annually (plus commission)
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time
We are seeking an Entry Level Pharmaceutical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
Present and sell company products and services to new and existing customers (ortho/podiatry/family practice)
Prospect and contact potential customers
Reach agreed upon sales targets by the deadline (very goal specific)
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Create sales material to present to customers
Qualifications:
Previous experience in sales, customer service, or other related fields
Able to work large geography
Familiarity with CRM platforms
Ability to build rapport with clients
Strong negotiation skills
Deadline and detail-oriented
Willingness to conduct pharmacy sales calls
Reside in your territory
About WraSer Pharmaceuticals:
WraSer Pharmaceuticals is a privately held pharmaceutical company focusing on pain management, specifically NSAID, Migraine, and Opiate Analgesics.
Dec 09, 2019
Full time
Compensation
$45,000 Annually (plus commission)
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time
We are seeking an Entry Level Pharmaceutical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
Present and sell company products and services to new and existing customers (ortho/podiatry/family practice)
Prospect and contact potential customers
Reach agreed upon sales targets by the deadline (very goal specific)
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Create sales material to present to customers
Qualifications:
Previous experience in sales, customer service, or other related fields
Able to work large geography
Familiarity with CRM platforms
Ability to build rapport with clients
Strong negotiation skills
Deadline and detail-oriented
Willingness to conduct pharmacy sales calls
Reside in your territory
About WraSer Pharmaceuticals:
WraSer Pharmaceuticals is a privately held pharmaceutical company focusing on pain management, specifically NSAID, Migraine, and Opiate Analgesics.
As a pharmaceutical Sales Representative, you will have the opportunity to regularly call on health care professionals (primary care physicians, clinics, hospitals and pharmacies) within a specific geographic area. Day-to-day responsibilities consist of supporting the promotional efforts behind Allergan products, which includes organizing, tracking and distributing FDA regulated sample products to health care professionals. You will maintain a current and competent level of knowledge on the product line to be a reliable source of information to the health care professionals in the territory.
Education and Experience:
Education
Bachelors Degree is required.
Experience :
Candidates should possess a minimum of 1 year of experience in outside business to business sales with a proven track record of success.
Ability to work both independently and in a team setting towards meeting established objectives.
Well-developed written and oral communication skills.
Applies a range of traditional and non-traditional problem-solving techniques to think through and solve issues creatively to improve performance and company effectiveness.
Ability to build rapport and relationships by interacting effectively with employees and external contacts (i.e. MD and office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action.
Highly effective organizational skills to implement a variety of programs, such as speaker programs and other activities.
Computer Skills; Word, PowerPoint, Excel and Outlook.
Some overnight travel may be required.
Candidates must be able to successfully pass background, motor and drug screen investigations.
Must have a Valid Drivers License and a clean Driving Record
Preferred Skills/Qualifications
Experience in the healthcare industry involving interaction with physicians, patients, etc.
Experience in educating or influencing targeted customers.
Dec 09, 2019
As a pharmaceutical Sales Representative, you will have the opportunity to regularly call on health care professionals (primary care physicians, clinics, hospitals and pharmacies) within a specific geographic area. Day-to-day responsibilities consist of supporting the promotional efforts behind Allergan products, which includes organizing, tracking and distributing FDA regulated sample products to health care professionals. You will maintain a current and competent level of knowledge on the product line to be a reliable source of information to the health care professionals in the territory.
Education and Experience:
Education
Bachelors Degree is required.
Experience :
Candidates should possess a minimum of 1 year of experience in outside business to business sales with a proven track record of success.
Ability to work both independently and in a team setting towards meeting established objectives.
Well-developed written and oral communication skills.
Applies a range of traditional and non-traditional problem-solving techniques to think through and solve issues creatively to improve performance and company effectiveness.
Ability to build rapport and relationships by interacting effectively with employees and external contacts (i.e. MD and office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action.
Highly effective organizational skills to implement a variety of programs, such as speaker programs and other activities.
Computer Skills; Word, PowerPoint, Excel and Outlook.
Some overnight travel may be required.
Candidates must be able to successfully pass background, motor and drug screen investigations.
Must have a Valid Drivers License and a clean Driving Record
Preferred Skills/Qualifications
Experience in the healthcare industry involving interaction with physicians, patients, etc.
Experience in educating or influencing targeted customers.
