If you love to interact with patients and play a role in their overall healthcare experience, as our Phlebotomist, you’ll be able to do just that. Our technology is second to none in the industry, and you’ll work with new electronic reporting and accuracy tools, allowing you to focus on your patients with confidence and increase your success rates. Your tasks will include patient and specimen collection, packing and shipping of specimen, preparing samples in a safe and skillful manner. It is important work that requires sensitivity, accuracy and confidentiality. Your daily interaction with patients and sense of ownership will be essential to our success.
Job Duties/Responsibilities
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Provide superior customer service to all patients
Administrative and clerical duties as necessary
Travel to additional sites when needed
Requirements
High school diploma or equivalent
Phlebotomy certification from an accredited agency is preferred
Previous experience as a phlebotomist
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
Jan 20, 2020
If you love to interact with patients and play a role in their overall healthcare experience, as our Phlebotomist, you’ll be able to do just that. Our technology is second to none in the industry, and you’ll work with new electronic reporting and accuracy tools, allowing you to focus on your patients with confidence and increase your success rates. Your tasks will include patient and specimen collection, packing and shipping of specimen, preparing samples in a safe and skillful manner. It is important work that requires sensitivity, accuracy and confidentiality. Your daily interaction with patients and sense of ownership will be essential to our success.
Job Duties/Responsibilities
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Provide superior customer service to all patients
Administrative and clerical duties as necessary
Travel to additional sites when needed
Requirements
High school diploma or equivalent
Phlebotomy certification from an accredited agency is preferred
Previous experience as a phlebotomist
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
Duties and responsibilities
Primary Functions and Duties (actual tasks performed based on task-specific training identified on Job Training Requirements Matrix:
At all times follow Standard Operating Procedures, and responsible for remaining current regarding SOP changes.
Identify and screen donors by reviewing medical records and logs and evaluate the donor as to suitability. Screening includes asking health related questions and referring to medical staff when necessary; taking vital signs (blood pressure, pulse and temperature), performing fingerstick (HCT & Total Protein), and reviewing results using the applicable donor management system Maintain donor confidentiality at all times in all areas.
Provide a positive customer experience by providing health information as per standard operating procedure (SOPs) or as directed by the center Medical staff , explaining fees schedules and bonus programs, instruct donors regarding the importance of plasma donation and explains the uses of the products made from donated plasma. Explains the donation process, the tests performed, fees, center rules, proper nutrition, and any other information pertinent to the donor. Assures that the donor's questions are answered. Explains and maintains appointment records for donors. Answers the telephone, relays calls and takes messages. Listens to & answers voicemails from customers. Contacts donors for follow-up & recruitment.
Responsible for use of computer systems for donor and plasma unit management. (e.g. DMS, eQue, or Next Gen).
Responsible for preparing donors for plasmapheresis procedure. Review donor record files for accuracy and completeness. Collect plasma by setting up the autopheresis instrument, performing the venipuncture and utilizing an Automated Plasmapharesis machine.
Evaluate vein performance by checking data with known norms to identify possible problems; make corrections in order to expedite donation time and ensure product quality. Conducts all phlebotomies in compliance with all federal, state, and Biotest regulations.
Draw samples utilizing a sterile technique with proper use of PPE & equipment to assure the sterility and quality of units. Accurate data entry of product and donor information into the applicable donor management system Responsible for sending sample shipments.
Properly record & analyze units & samples in preparation for shipment.
Record all pertinent information in donor record file or electronically and various logbooks, donor management systems, according to SOPs, maintaining 100% accuracy. Strong attention to detail.
Take plasma units to the freezer timely as determined per SOP to assure preservation of plasma proteins
Maintain clean and efficient working environment including production areas, storage areas, Biohazard area, inactive records storage area. Maintains sufficient operating supplies & stocking supplies in production areas. Maintain proper storage, maintenance & cleaning of equipment and supplies used in the production areas. Informs supervisor of need for equipment repair.
Maintains logs &/or records applicable to donor fee payments as directed by Plasma Center Operations Manager. Responsible for maintaining the security of donor fee funds per Center protocol.
Be alert at all times to possible reactions by customers and be prepared to take action to treat reactions as trained & permitted by center policy. Assist physician or phys sub with treatment of reactions.
Maintain confidentiality with respect to personnel, donor, and center records reviewed during the course of all duties.
Responsible for the proper use of personal protective equipment (PPE).
Maintains initial, annual, & revision training requirements per Biotest Task Matrix.
Provides assistance in other areas of the Plasma Center.
Support functions such as making boxes, labels, cleaning up the storage area and other public and private areas.
May perform immunizations under the direction of the attending physician in accordance with state law and training.
Additional responsibilities may also be assigned by the management team.
Education Requirements:
High school diploma or equivalent.
Proficiency in the use of English and mathematics.
Course work in the medical field desirable.
Six months to one year of medical assistant or phlebotomy training at a vocational or technical school preferred.
Prefer some college experience in biology, anatomy, physiology.
Experience Requirements:
Three months medical assistant/receptionist, or phlebotomy experience, medical training at a vocational school or equivalent preferred.
CPR training is useful. Prefer some work experience in dealing with the public.
Experience in Customer Service.
Other Essential Knowledge:
Ability to work with a wide variety of personalities, provide friendly customer service. Ability to work in a fast-paced environment with efficiency & accuracy. Customer service orientation includes the ability to instruct and persuade donors regarding plasma donation & communicate professionally with all donors. Well organized. Able to follow oral and written directions in exact detail. Proficient record keeping ability and legible handwriting. Good reading skills; manual and hand-eye dexterity; able to work in a fast paced environment involving multiple details; flexibility in accepting changes in work environment or schedule as demanded by production & donor flow; able to work with figures, print or write neatly and legibly, record numbers. Superior interpersonal skills; must be able to interface calmly and efficiently with diverse personalities and be able to maintain a pleasant and professional attitude at all times. Must be a team player and able to work well with others.
Knowledge of medical terminology, aseptic technique, paramedical principles, methods and procedures desirable. May also utilize office equipment, freezer, hand held tubing stripper, centrifuge, computer terminal. Knowledge of basic computer applications; such as Excel, Word is preferred or ability to obtain computer experience within six months. Data entry and/or light typing. Uses basic mathematics.
Ability to read complex regulations, remember details, and record data accurately in charts, records and DMS / Next Gen, calculate fees, compare vital signs, test results. Instrumentation used includes Vital Signs Monitor, weight scale, refractometer, hematocrit centrifuge, micro-tubes, and reagents, which all must be utilized very accurately. Some office equipment used, such as telephone, photocopy machine, computer and calculator.
Responsible for the care and safety of the donor during the plasmapheresis process and able to focus quickly on multiple tasks. In the performance of this job, duties include the observation of sterile technique, quality phlebotomy skills, obtaining accurate product volumes, corrective actions, trouble shooting machine error messages, treatment of donor reactions as they occur, health teaching, accurate & concurrent charting and record-keeping (paper or digital), and control of supplies used, plasma/serum extraction; labeling and grouping product units; weighing and recording plasma, and whole blood volumes; obtaining laboratory test samples as required; packing and segregation of final products; accurately monitoring and recording temperatures and any variances for freezers and refrigerators; and calibration and maintenance of all equipment used in processing products.
May require state certification as a phlebotomist (depending on state regulations).Able to read complex regulations and remember details. Able to focus quickly on many different tasks. Must be able to keep charts, logs, & electronic files in an extremely accurate fashion, recording information and data. Verbal ability to explain programs and answer customer questions. Ability to perform venipuncture. Equipment utilized during plasmapheresis or unit processing may include, automated pheresis equipment, hand held tubing stripper (WR Note: strippers not used during plasmapheresis-only in processing area), and hemostats.
Contacts:
Internal: Plasma Center staff, occasional contact with Biotest management staff in order to provide information.
External: Customers to provide information and persuade, and various regulatory inspectors to provide information.
Decision Making:
Under indirect supervision.
Decisions made are almost always determined by specific instructions or existing policies and procedures.
Working Conditions:
Hazards: Exposure to various odors (chemical, body), noise from customer floor especially during peak times. Exposure to cold temperatures. Exposed to human source products and various chemicals (bleach, germicide).
Stressors: High volume and fast pace. Interruptions by customers or co-workers for assistance. Sometimes working short-staffed. Responsible for the welfare of customers and continuous monitoring of equipment and procedures.
Physical Demands: Physical. Standing and walking 90 - 100% of the time. Must be able to reach, grasp, twist and turn, with high level of manual dexterity. Must be able to see and speak with customers and observe equipment operation. Ability to kneel, crouch, and crawl when working with equipment, files, and cleaning procedures. Able to lift and carry 25 or more lbs. on occasions.
Before and after hours work will be required approximately 12 times per year to attend monthly staff meetings, or more if training, scheduling and paperwork needs to be attended to.
Jan 15, 2020
Duties and responsibilities
Primary Functions and Duties (actual tasks performed based on task-specific training identified on Job Training Requirements Matrix:
At all times follow Standard Operating Procedures, and responsible for remaining current regarding SOP changes.
Identify and screen donors by reviewing medical records and logs and evaluate the donor as to suitability. Screening includes asking health related questions and referring to medical staff when necessary; taking vital signs (blood pressure, pulse and temperature), performing fingerstick (HCT & Total Protein), and reviewing results using the applicable donor management system Maintain donor confidentiality at all times in all areas.
Provide a positive customer experience by providing health information as per standard operating procedure (SOPs) or as directed by the center Medical staff , explaining fees schedules and bonus programs, instruct donors regarding the importance of plasma donation and explains the uses of the products made from donated plasma. Explains the donation process, the tests performed, fees, center rules, proper nutrition, and any other information pertinent to the donor. Assures that the donor's questions are answered. Explains and maintains appointment records for donors. Answers the telephone, relays calls and takes messages. Listens to & answers voicemails from customers. Contacts donors for follow-up & recruitment.
Responsible for use of computer systems for donor and plasma unit management. (e.g. DMS, eQue, or Next Gen).
Responsible for preparing donors for plasmapheresis procedure. Review donor record files for accuracy and completeness. Collect plasma by setting up the autopheresis instrument, performing the venipuncture and utilizing an Automated Plasmapharesis machine.
Evaluate vein performance by checking data with known norms to identify possible problems; make corrections in order to expedite donation time and ensure product quality. Conducts all phlebotomies in compliance with all federal, state, and Biotest regulations.
Draw samples utilizing a sterile technique with proper use of PPE & equipment to assure the sterility and quality of units. Accurate data entry of product and donor information into the applicable donor management system Responsible for sending sample shipments.
Properly record & analyze units & samples in preparation for shipment.
Record all pertinent information in donor record file or electronically and various logbooks, donor management systems, according to SOPs, maintaining 100% accuracy. Strong attention to detail.
Take plasma units to the freezer timely as determined per SOP to assure preservation of plasma proteins
Maintain clean and efficient working environment including production areas, storage areas, Biohazard area, inactive records storage area. Maintains sufficient operating supplies & stocking supplies in production areas. Maintain proper storage, maintenance & cleaning of equipment and supplies used in the production areas. Informs supervisor of need for equipment repair.
Maintains logs &/or records applicable to donor fee payments as directed by Plasma Center Operations Manager. Responsible for maintaining the security of donor fee funds per Center protocol.
Be alert at all times to possible reactions by customers and be prepared to take action to treat reactions as trained & permitted by center policy. Assist physician or phys sub with treatment of reactions.
Maintain confidentiality with respect to personnel, donor, and center records reviewed during the course of all duties.
Responsible for the proper use of personal protective equipment (PPE).
Maintains initial, annual, & revision training requirements per Biotest Task Matrix.
Provides assistance in other areas of the Plasma Center.
Support functions such as making boxes, labels, cleaning up the storage area and other public and private areas.
May perform immunizations under the direction of the attending physician in accordance with state law and training.
Additional responsibilities may also be assigned by the management team.
Education Requirements:
High school diploma or equivalent.
Proficiency in the use of English and mathematics.
Course work in the medical field desirable.
Six months to one year of medical assistant or phlebotomy training at a vocational or technical school preferred.
Prefer some college experience in biology, anatomy, physiology.
Experience Requirements:
Three months medical assistant/receptionist, or phlebotomy experience, medical training at a vocational school or equivalent preferred.
CPR training is useful. Prefer some work experience in dealing with the public.
Experience in Customer Service.
Other Essential Knowledge:
Ability to work with a wide variety of personalities, provide friendly customer service. Ability to work in a fast-paced environment with efficiency & accuracy. Customer service orientation includes the ability to instruct and persuade donors regarding plasma donation & communicate professionally with all donors. Well organized. Able to follow oral and written directions in exact detail. Proficient record keeping ability and legible handwriting. Good reading skills; manual and hand-eye dexterity; able to work in a fast paced environment involving multiple details; flexibility in accepting changes in work environment or schedule as demanded by production & donor flow; able to work with figures, print or write neatly and legibly, record numbers. Superior interpersonal skills; must be able to interface calmly and efficiently with diverse personalities and be able to maintain a pleasant and professional attitude at all times. Must be a team player and able to work well with others.
Knowledge of medical terminology, aseptic technique, paramedical principles, methods and procedures desirable. May also utilize office equipment, freezer, hand held tubing stripper, centrifuge, computer terminal. Knowledge of basic computer applications; such as Excel, Word is preferred or ability to obtain computer experience within six months. Data entry and/or light typing. Uses basic mathematics.
Ability to read complex regulations, remember details, and record data accurately in charts, records and DMS / Next Gen, calculate fees, compare vital signs, test results. Instrumentation used includes Vital Signs Monitor, weight scale, refractometer, hematocrit centrifuge, micro-tubes, and reagents, which all must be utilized very accurately. Some office equipment used, such as telephone, photocopy machine, computer and calculator.
Responsible for the care and safety of the donor during the plasmapheresis process and able to focus quickly on multiple tasks. In the performance of this job, duties include the observation of sterile technique, quality phlebotomy skills, obtaining accurate product volumes, corrective actions, trouble shooting machine error messages, treatment of donor reactions as they occur, health teaching, accurate & concurrent charting and record-keeping (paper or digital), and control of supplies used, plasma/serum extraction; labeling and grouping product units; weighing and recording plasma, and whole blood volumes; obtaining laboratory test samples as required; packing and segregation of final products; accurately monitoring and recording temperatures and any variances for freezers and refrigerators; and calibration and maintenance of all equipment used in processing products.
May require state certification as a phlebotomist (depending on state regulations).Able to read complex regulations and remember details. Able to focus quickly on many different tasks. Must be able to keep charts, logs, & electronic files in an extremely accurate fashion, recording information and data. Verbal ability to explain programs and answer customer questions. Ability to perform venipuncture. Equipment utilized during plasmapheresis or unit processing may include, automated pheresis equipment, hand held tubing stripper (WR Note: strippers not used during plasmapheresis-only in processing area), and hemostats.
Contacts:
Internal: Plasma Center staff, occasional contact with Biotest management staff in order to provide information.
External: Customers to provide information and persuade, and various regulatory inspectors to provide information.
Decision Making:
Under indirect supervision.
Decisions made are almost always determined by specific instructions or existing policies and procedures.
Working Conditions:
Hazards: Exposure to various odors (chemical, body), noise from customer floor especially during peak times. Exposure to cold temperatures. Exposed to human source products and various chemicals (bleach, germicide).
Stressors: High volume and fast pace. Interruptions by customers or co-workers for assistance. Sometimes working short-staffed. Responsible for the welfare of customers and continuous monitoring of equipment and procedures.
Physical Demands: Physical. Standing and walking 90 - 100% of the time. Must be able to reach, grasp, twist and turn, with high level of manual dexterity. Must be able to see and speak with customers and observe equipment operation. Ability to kneel, crouch, and crawl when working with equipment, files, and cleaning procedures. Able to lift and carry 25 or more lbs. on occasions.
Before and after hours work will be required approximately 12 times per year to attend monthly staff meetings, or more if training, scheduling and paperwork needs to be attended to.
This position in the Diabetes and Cardiovascular Business Unit will report to the Area Business Leader and must consistently meet or exceed all sales budgets/goals on all products assigned. Sales Professionals are expected to possess a high level of product, competitive, customer and territory knowledge. An average minimum of 8 calls per day on physicians is required to achieve call plan requirements over the course of a quarter. Deliver sales calls that consist of pre-call planning, driving “brand” messaging and closing and must include visual aids and/or reprints. All calls must be entered into the company computer with relevant post call notes, sample activity, etc. Execute promotional programs on key customer targets in the timeframe prescribed while meeting pharmaceutical and company guidelines. Sales Professionals are also expected to attend all company, regional and divisional meetings. Attendance is also expected at medical education programs, which can occur during evening hours and/or weekends. Various administrative duties are also required.
Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.
Major Activities
Builds and develops professional relationships with (but not limited to) PCP, Endocrinologists, Cardiologists, mid-level providers, clinic staff, and pharmacy staff, within assigned customers
Drives appropriate utilization of approved Diabetes products. Works closely with other Sanofi US commercial employees to generate pull-through within local payers, community HCP’s and pharmacy providers
Leverages expertise and knowledge of Diabetes, the marketplace, applicable competitors, industry and cross-functional activities/plans to anticipate and effectively manage business opportunities and challenges with key thought leaders and specialists
Provides relevant, thoughtful input to other commercial colleagues across the matrix (e.g. Sales Leadership, Market Access, Marketing, etc) with regard to strategic and tactical planning for territory, area, and region
Utilizes effective communication of account strategy and business insights with customers and internal stakeholders
Prioritizes time and effort to ensure optimal coverage of appropriate physicians/specialists, based on opportunity and potential
Understands fully the assigned customers’ product and business needs and works to meet those needs, while adhering to all of Sanofi company ethics and compliance standards
Anticipates potential barriers to achievement of goals and proposes responsible solutions for success
Key Performance Indicators
Adherence with Sanofi US policies, laws and regulations
Sales revenue and revenue growth
Product launch success metrics
Assigned Accounts and Customers Market Share
Customer engagement
Formulary reviews/decisions
Exceptional/Successful in demonstrating Sanofi US Functional Sales Competencies
Collaboration & Teamwork
Qualifications:
A minimum of a Bachelor’s Degree attained from an accredited university/college is required.
Proven leadership and/or participation in campus/community service activities is preferred.
Demonstrated ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities by building key customer relationships.
Possess strong interpersonal and leadership qualities in an academic or professional setting
Excellent communication skills (written and oral).
Possessing a "can do" attitude, strong work ethic and impeccable integrity.
Self- directed and organized, excellent planning & organizational skills and strong work ethic.
Strong analytic skills/use of platforms.
A valid driver's license issued in one of the 50 States with a clean driving record is required.
Driving a company car in a safe manner to daily meetings and appointments is required, up to 25% travel is required.
Legal authorization to work in the United States without requiring sponsorship for employment visa status now or in the future is required.
Preferred Experience and Skills:
Degree in Business, Sales, Marketing, or Life Science academic major is preferred.
Minimum overall cumulative GPA of 3.0 based upon 4.0 scale is preferred.
Experience working in one or more of the following areas: Pharmaceutical/Healthcare, Sales, Consulting, Customer Service or Military.
Prior experience developing and executing plans for engaging customers and meeting customer needs.
Demonstrated success in establishing, developing and maintaining professional relationships.
Jan 14, 2020
This position in the Diabetes and Cardiovascular Business Unit will report to the Area Business Leader and must consistently meet or exceed all sales budgets/goals on all products assigned. Sales Professionals are expected to possess a high level of product, competitive, customer and territory knowledge. An average minimum of 8 calls per day on physicians is required to achieve call plan requirements over the course of a quarter. Deliver sales calls that consist of pre-call planning, driving “brand” messaging and closing and must include visual aids and/or reprints. All calls must be entered into the company computer with relevant post call notes, sample activity, etc. Execute promotional programs on key customer targets in the timeframe prescribed while meeting pharmaceutical and company guidelines. Sales Professionals are also expected to attend all company, regional and divisional meetings. Attendance is also expected at medical education programs, which can occur during evening hours and/or weekends. Various administrative duties are also required.
Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.
Major Activities
Builds and develops professional relationships with (but not limited to) PCP, Endocrinologists, Cardiologists, mid-level providers, clinic staff, and pharmacy staff, within assigned customers
Drives appropriate utilization of approved Diabetes products. Works closely with other Sanofi US commercial employees to generate pull-through within local payers, community HCP’s and pharmacy providers
Leverages expertise and knowledge of Diabetes, the marketplace, applicable competitors, industry and cross-functional activities/plans to anticipate and effectively manage business opportunities and challenges with key thought leaders and specialists
Provides relevant, thoughtful input to other commercial colleagues across the matrix (e.g. Sales Leadership, Market Access, Marketing, etc) with regard to strategic and tactical planning for territory, area, and region
Utilizes effective communication of account strategy and business insights with customers and internal stakeholders
Prioritizes time and effort to ensure optimal coverage of appropriate physicians/specialists, based on opportunity and potential
Understands fully the assigned customers’ product and business needs and works to meet those needs, while adhering to all of Sanofi company ethics and compliance standards
Anticipates potential barriers to achievement of goals and proposes responsible solutions for success
Key Performance Indicators
Adherence with Sanofi US policies, laws and regulations
Sales revenue and revenue growth
Product launch success metrics
Assigned Accounts and Customers Market Share
Customer engagement
Formulary reviews/decisions
Exceptional/Successful in demonstrating Sanofi US Functional Sales Competencies
Collaboration & Teamwork
Qualifications:
A minimum of a Bachelor’s Degree attained from an accredited university/college is required.
Proven leadership and/or participation in campus/community service activities is preferred.
Demonstrated ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities by building key customer relationships.
Possess strong interpersonal and leadership qualities in an academic or professional setting
Excellent communication skills (written and oral).
Possessing a "can do" attitude, strong work ethic and impeccable integrity.
Self- directed and organized, excellent planning & organizational skills and strong work ethic.
Strong analytic skills/use of platforms.
A valid driver's license issued in one of the 50 States with a clean driving record is required.
Driving a company car in a safe manner to daily meetings and appointments is required, up to 25% travel is required.
Legal authorization to work in the United States without requiring sponsorship for employment visa status now or in the future is required.
Preferred Experience and Skills:
Degree in Business, Sales, Marketing, or Life Science academic major is preferred.
Minimum overall cumulative GPA of 3.0 based upon 4.0 scale is preferred.
Experience working in one or more of the following areas: Pharmaceutical/Healthcare, Sales, Consulting, Customer Service or Military.
Prior experience developing and executing plans for engaging customers and meeting customer needs.
Demonstrated success in establishing, developing and maintaining professional relationships.
The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards.
Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures.
Qualifications
Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.
Jan 14, 2020
The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards.
Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures.
Qualifications
Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.
Under the general direction of the laboratory director, this position supervises technical personnel and reporting of findings, performs tests requiring special scientific skills, and, in the absence of the director, are responsible for the proper performance of all laboratory procedures.
In compliance with Standard Operating Procedures (SOPs), supervises reception area testing activities. Provide clear and consistent instructions and directions, conduct meetings and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues.
In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and processing.
Ensures the center is staffed with adequate number of personnel to provide sufficient support based on center size, structure and donor flow. Monitor time card reporting procedures, attendance, and utilization of overtime.
Conduct error investigations and develop recommendations for process improvement.
Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status.
May assist with the recruitment and selection of center operation staff.
Adhere to and promote compliance to company policies and procedures.
Ensures accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
Understands policies and procedures associated with hyper immune programs at the center if applicable.
Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions.
Maintain confidentiality of personnel, donor, and center information.
Will be cross-trained in all technical areas and other functions to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business
Perform other job-related duties as assigned.
Provide minimum hiring requirements, specialized knowledge, and other considerations required
Physician OR
New York Licensed Clinical Laboratory Technologist with 6 years clinical laboratory experience subsequent to qualifying, with at least 2 years working in a clinical laboratory with a director at the doctoral level OR
Master’s Degree in a chemical, physical or biological science with 4 years laboratory experience, subsequent to graduation, in which not less than 2 years have been in the laboratory specialty in a clinical laboratory with a director at the doctoral level OR
Doctoral Degree in chemical, physical or biological science with 2 years’ experience, subsequent to graduation, in one of the laboratory specialties in a clinical laboratory or blood bank having a director at the doctoral level OR
Cytotechnologist with 4 years’ experience in cytotechnology subsequent to qualifying in a laboratory with a director at the doctoral level in cytopathology
Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required.
Clinical laboratory or blood bank experience shall be part of a hospital, university, health department, medical research institution or other institution, which provides equivalent training.
If qualified, may also function as Lab Director
Shares information with internal contacts with common desire to reach a solution
Ability to make decisions, which have moderate impact on immediate work unit.
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Under the general direction of the laboratory director, this position supervises technical personnel and reporting of findings, performs tests requiring special scientific skills, and, in the absence of the director, are responsible for the proper performance of all laboratory procedures.
In compliance with Standard Operating Procedures (SOPs), supervises reception area testing activities. Provide clear and consistent instructions and directions, conduct meetings and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues.
In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and processing.
Ensures the center is staffed with adequate number of personnel to provide sufficient support based on center size, structure and donor flow. Monitor time card reporting procedures, attendance, and utilization of overtime.
Conduct error investigations and develop recommendations for process improvement.
Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status.
May assist with the recruitment and selection of center operation staff.
Adhere to and promote compliance to company policies and procedures.
Ensures accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
Understands policies and procedures associated with hyper immune programs at the center if applicable.
Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions.
Maintain confidentiality of personnel, donor, and center information.
Will be cross-trained in all technical areas and other functions to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business
Perform other job-related duties as assigned.
Provide minimum hiring requirements, specialized knowledge, and other considerations required
Physician OR
New York Licensed Clinical Laboratory Technologist with 6 years clinical laboratory experience subsequent to qualifying, with at least 2 years working in a clinical laboratory with a director at the doctoral level OR
Master’s Degree in a chemical, physical or biological science with 4 years laboratory experience, subsequent to graduation, in which not less than 2 years have been in the laboratory specialty in a clinical laboratory with a director at the doctoral level OR
Doctoral Degree in chemical, physical or biological science with 2 years’ experience, subsequent to graduation, in one of the laboratory specialties in a clinical laboratory or blood bank having a director at the doctoral level OR
Cytotechnologist with 4 years’ experience in cytotechnology subsequent to qualifying in a laboratory with a director at the doctoral level in cytopathology
Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required.
Clinical laboratory or blood bank experience shall be part of a hospital, university, health department, medical research institution or other institution, which provides equivalent training.
If qualified, may also function as Lab Director
Shares information with internal contacts with common desire to reach a solution
Ability to make decisions, which have moderate impact on immediate work unit.
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
In the absence of the center manager, this position has ultimate responsibility of entire center operations, including production, quality compliance, finance, HR and IT. In most centers, the Assistant Manager will have primary responsibility for day-to-day center operations. Serves as the main management support to CSL Plasma services center manager Ensures on-going improvements and act as liaison with all corporate functions to ensure center compliance and performance
• In the absence of the center manager, overall authority over center operations production goals, monitor net yields and implement improvement plans as required. Meet daily, weekly and monthly deadlines and maintain operational records. • Independently determine center labor usage to meet business needs. Support meeting the established center production goals. • In collaboration with center manager, manage all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment. Support meeting daily, weekly and monthly deadlines and maintain center’s operational records. • Ensure efficient donor flow throughout the center. Identify problem areas and implement corrective action as needed. • In collaboration with center manager, ensure compliance with all Company SOPs and applicable federal, state and local regulations. Perform nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties. • In absence of center manager, responsible for all aspects of financial oversight. Responsible for center production goals. Monitors net yields and implements plans for improvement when required. Consistently meets daily, weekly and monthly deadlines and maintains center’s operational records. • In collaboration with center manager, ensure meets financial targets at all times and adheres to cash management, financial reporting, and other financial responsibilities. • In collaboration with center manager, support the center philosophy of continuous improvement. Collect and analyze data to maintain and improve center quality, efficiency and profitability. Implement effective corrective action plans when appropriate. • In collaboration with center and quality management, assist quality compliance by meeting company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees. • In collaboration with center and quality management, assist with all audits by working with quality personnel and QA team to develop effective corrective action plans to address any areas of deficiency noted during audits. • Follow all HSE and OSHA policies and procedures. In collaboration with center manager, ensure the center and all employees comply with OSHA regulations and training. Complete all OSHA record keeping and reporting requirements. • In collaboration with center manager, maintain clean efficient work environment, and ensure center has sufficient operating supplies and forms. May conduct routine internal procedures and documentation audits. • Support facility maintenance to highest safety, compliance and cleanliness standards. Partner with corporate facilities to ensure center compliance at all times. • In collaboration with center manager, conduct recruitment, training, development, counseling and termination. Manage effectively employee turnover within center operations. Adhere to HR policies and practices through fair and equitable treatment of all employees. Communicate effectively with HR to ensure compliance. • In collaboration with center manager, ensure excellent customer service by all staff. Provide a model of good customer service to employees. Communicate openly with customers. Effectively resolve complaints or concerns. • In collaboration with center manager, support all marketing and advertising to ensure effectively executing programs for desired results. Make applicable recommendations to improve effectiveness. • In collaboration with center manager, represent the Company and center in the community and with other business, local publications and vendors. • Maintain confidentiality of all personnel, donor and center information. • Perform other job-related duties as assigned.
Education • Bachelor’s Degree preferred • Equivalent combination of education and professional work experience required
Experience • Minimum 1 year supervisory or leadership experience responsible for overseeing the activities of others required OR • Completion of CSL Plasma Leadership Development program Additional Comments • Maintain company Technical Training certification Working Conditions (physical & mental requirements) • Ability to make decisions which have significant impact on the department’s creditability, operations and services • Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations • Reach, bend, kneel and have high level of manual dexterity to lift boxes, carry instruments, pull or push furniture and/or supplies • Overnight travel required up to 10% of the time • Generally spends 80% of the time standing and walking and 20% of the time sitting • Occasionally lift and carry up to 25 lbs. • Occasionally perform tasks while standing and walking up to 100% of the time • See, hear and speak with customers and center employees • Approximately 60% of the time is spent managing center by auditing, improving operations and observing ongoing operations through the center • Exposure to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Fast paced environment with frequent interruptions
Jan 13, 2020
In the absence of the center manager, this position has ultimate responsibility of entire center operations, including production, quality compliance, finance, HR and IT. In most centers, the Assistant Manager will have primary responsibility for day-to-day center operations. Serves as the main management support to CSL Plasma services center manager Ensures on-going improvements and act as liaison with all corporate functions to ensure center compliance and performance
• In the absence of the center manager, overall authority over center operations production goals, monitor net yields and implement improvement plans as required. Meet daily, weekly and monthly deadlines and maintain operational records. • Independently determine center labor usage to meet business needs. Support meeting the established center production goals. • In collaboration with center manager, manage all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment. Support meeting daily, weekly and monthly deadlines and maintain center’s operational records. • Ensure efficient donor flow throughout the center. Identify problem areas and implement corrective action as needed. • In collaboration with center manager, ensure compliance with all Company SOPs and applicable federal, state and local regulations. Perform nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties. • In absence of center manager, responsible for all aspects of financial oversight. Responsible for center production goals. Monitors net yields and implements plans for improvement when required. Consistently meets daily, weekly and monthly deadlines and maintains center’s operational records. • In collaboration with center manager, ensure meets financial targets at all times and adheres to cash management, financial reporting, and other financial responsibilities. • In collaboration with center manager, support the center philosophy of continuous improvement. Collect and analyze data to maintain and improve center quality, efficiency and profitability. Implement effective corrective action plans when appropriate. • In collaboration with center and quality management, assist quality compliance by meeting company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees. • In collaboration with center and quality management, assist with all audits by working with quality personnel and QA team to develop effective corrective action plans to address any areas of deficiency noted during audits. • Follow all HSE and OSHA policies and procedures. In collaboration with center manager, ensure the center and all employees comply with OSHA regulations and training. Complete all OSHA record keeping and reporting requirements. • In collaboration with center manager, maintain clean efficient work environment, and ensure center has sufficient operating supplies and forms. May conduct routine internal procedures and documentation audits. • Support facility maintenance to highest safety, compliance and cleanliness standards. Partner with corporate facilities to ensure center compliance at all times. • In collaboration with center manager, conduct recruitment, training, development, counseling and termination. Manage effectively employee turnover within center operations. Adhere to HR policies and practices through fair and equitable treatment of all employees. Communicate effectively with HR to ensure compliance. • In collaboration with center manager, ensure excellent customer service by all staff. Provide a model of good customer service to employees. Communicate openly with customers. Effectively resolve complaints or concerns. • In collaboration with center manager, support all marketing and advertising to ensure effectively executing programs for desired results. Make applicable recommendations to improve effectiveness. • In collaboration with center manager, represent the Company and center in the community and with other business, local publications and vendors. • Maintain confidentiality of all personnel, donor and center information. • Perform other job-related duties as assigned.
Education • Bachelor’s Degree preferred • Equivalent combination of education and professional work experience required
Experience • Minimum 1 year supervisory or leadership experience responsible for overseeing the activities of others required OR • Completion of CSL Plasma Leadership Development program Additional Comments • Maintain company Technical Training certification Working Conditions (physical & mental requirements) • Ability to make decisions which have significant impact on the department’s creditability, operations and services • Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations • Reach, bend, kneel and have high level of manual dexterity to lift boxes, carry instruments, pull or push furniture and/or supplies • Overnight travel required up to 10% of the time • Generally spends 80% of the time standing and walking and 20% of the time sitting • Occasionally lift and carry up to 25 lbs. • Occasionally perform tasks while standing and walking up to 100% of the time • See, hear and speak with customers and center employees • Approximately 60% of the time is spent managing center by auditing, improving operations and observing ongoing operations through the center • Exposure to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Fast paced environment with frequent interruptions
• This position should not be involved in manufacturing activities and must be independent from production with no additional responsibilities. Responsible for establishing and implementing effective Quality systems. • Ensures the activities and controls used to determine the accuracy and reliability of the establishments’ personnel, equipment, reagents and operations in the manufacturing of blood products including testing and product release • Collaborate with center management to ensure compliance with all relevant regulations, laws, standards and Company policies, and that the Center is “inspection ready” at all times • Lead quality team to ensure all staff is competently performing their duties as evidenced by findings of a program of monitoring, tracking and trending of key metrics • Responsible for hiring, retention and development of quality staff • Lead investigations to determine root causes, corrective/preventative actions and appropriate coordination/leadership of process improvements • Proactively facilitate communication and interdepartmental coordination quality issues and host audits
Ensure center is “inspection ready” at all times by managing adherence to Standard Operating Procedures (SOPs), compliance policies and the quality system, utilizing sound Quality principles, self-inspection learnings, non-conformity discovery and appropriate remediation. Prepare regular reports to center, area and corporate quality management as to the state of quality and systems at the center. • Manage site Quality Control program including but not limited to calibrations management, monitoring of compliance to defined processes (e.g. sampling, competency checks, Key Performance Indicators (KPIs), trending and analysis of KPIs, root cause and failure mode impact assessment and change management. • Lead and develop direct reports ensuring they are competently skilled to perform their QA roles. Lead by example; consistently motivate staff through education to high levels of competency that drive success in a dynamic and regulated environment. Upon proper review with center and quality management, recruit, hire, conduct performance reviews and enact corrective actions, up to and including termination. • Participate with management to develop programs and methods to streamline center processes resulting in improved customer/donor service, product yields and financial results while maintaining compliance and quality. Working knowledge of the change management process and appropriately raise ideas for consideration for change locally and upward to quality and area management. • Receive and provide feedback to staff on observations leading to improved adherence to GMP standards. Report concerns or deficiencies to area personnel and/or area management immediately. Make recommendations for remedial actions to resolve audit observations and other non-compliance issues of deficiencies. • Lead and function as the key quality representative for site supplier, customer and regulatory audits. Lead center review of findings, coordination of remediation (CAPA), if needed and successful closure of audits timely. Utilize quality tools and applications to facilitate understanding of issues and documentation. • Maintain clean efficient work environment and ensures sufficient operating supplies and availability of forms, as needed. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine audits of internal procedures and documentation, as necessary. Promote safety in all actions. • Adhere to all HR policies and practices through fair and equitable treatment of all employees. Communicate effectively with HR to ensure HR compliance and ensure center management is doing the same. • Comply with all federal, state and local regulatory and company policies and procedures. • Responsible for notification to the ADOQ for any event that negatively affects the safety, quality, identity, purity or potency of the product that results in pausing or disruption of business. If necessary, notification must be elevated to any of the following, Regional Director, Associate Director of QA, Divisional Director or Director of Quality Systems and Assurance. • Maintain confidentiality of all personnel, donor and center information. Understand policies and procedures associated with hyper immune programs at the center if applicable. • Lead investigations and deviations to determine root cause, correction/preventative actions and effectiveness checks. Monitor CAPA’s and effectiveness checks to ensure issues are resolved. • Perform other job-related duties as assigned. Education • Bachelor’s Degree preferred • Equivalent combination of education and professional work experience required
Experience • Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others, OR • 1 year Quality experience (CSA/CSAb) required OR • Completion of CSL Plasma Leadership Development program
Additional Comments • Maintain company Technical Training certification • Knowledge of ever-changing and complex government and industry regulations, and ability to monitor compliance with these regulations • Monitor and manage entire financial responsibility of the center • Proficient in English
Working Conditions (physical & mental requirements) • Ability to make decisions which have significant impact on the department’s creditability, operations and services • Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Overnight travel required up to 10% of the time • Generally spends 80% of the time standing and walking and 20% of time sitting • Occasionally lift and carry up to 25 lbs. • Exposure to hot and cold temperatures, sudden temperature changes working with freezers and various odors • Exposure to human source products and various chemicals including isopropyl, ethyl alcohol, carbon dioxide, iodine, bleach, germicide solution, etc. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Fast paced environment with frequent interruptions
Jan 13, 2020
• This position should not be involved in manufacturing activities and must be independent from production with no additional responsibilities. Responsible for establishing and implementing effective Quality systems. • Ensures the activities and controls used to determine the accuracy and reliability of the establishments’ personnel, equipment, reagents and operations in the manufacturing of blood products including testing and product release • Collaborate with center management to ensure compliance with all relevant regulations, laws, standards and Company policies, and that the Center is “inspection ready” at all times • Lead quality team to ensure all staff is competently performing their duties as evidenced by findings of a program of monitoring, tracking and trending of key metrics • Responsible for hiring, retention and development of quality staff • Lead investigations to determine root causes, corrective/preventative actions and appropriate coordination/leadership of process improvements • Proactively facilitate communication and interdepartmental coordination quality issues and host audits
Ensure center is “inspection ready” at all times by managing adherence to Standard Operating Procedures (SOPs), compliance policies and the quality system, utilizing sound Quality principles, self-inspection learnings, non-conformity discovery and appropriate remediation. Prepare regular reports to center, area and corporate quality management as to the state of quality and systems at the center. • Manage site Quality Control program including but not limited to calibrations management, monitoring of compliance to defined processes (e.g. sampling, competency checks, Key Performance Indicators (KPIs), trending and analysis of KPIs, root cause and failure mode impact assessment and change management. • Lead and develop direct reports ensuring they are competently skilled to perform their QA roles. Lead by example; consistently motivate staff through education to high levels of competency that drive success in a dynamic and regulated environment. Upon proper review with center and quality management, recruit, hire, conduct performance reviews and enact corrective actions, up to and including termination. • Participate with management to develop programs and methods to streamline center processes resulting in improved customer/donor service, product yields and financial results while maintaining compliance and quality. Working knowledge of the change management process and appropriately raise ideas for consideration for change locally and upward to quality and area management. • Receive and provide feedback to staff on observations leading to improved adherence to GMP standards. Report concerns or deficiencies to area personnel and/or area management immediately. Make recommendations for remedial actions to resolve audit observations and other non-compliance issues of deficiencies. • Lead and function as the key quality representative for site supplier, customer and regulatory audits. Lead center review of findings, coordination of remediation (CAPA), if needed and successful closure of audits timely. Utilize quality tools and applications to facilitate understanding of issues and documentation. • Maintain clean efficient work environment and ensures sufficient operating supplies and availability of forms, as needed. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine audits of internal procedures and documentation, as necessary. Promote safety in all actions. • Adhere to all HR policies and practices through fair and equitable treatment of all employees. Communicate effectively with HR to ensure HR compliance and ensure center management is doing the same. • Comply with all federal, state and local regulatory and company policies and procedures. • Responsible for notification to the ADOQ for any event that negatively affects the safety, quality, identity, purity or potency of the product that results in pausing or disruption of business. If necessary, notification must be elevated to any of the following, Regional Director, Associate Director of QA, Divisional Director or Director of Quality Systems and Assurance. • Maintain confidentiality of all personnel, donor and center information. Understand policies and procedures associated with hyper immune programs at the center if applicable. • Lead investigations and deviations to determine root cause, correction/preventative actions and effectiveness checks. Monitor CAPA’s and effectiveness checks to ensure issues are resolved. • Perform other job-related duties as assigned. Education • Bachelor’s Degree preferred • Equivalent combination of education and professional work experience required
Experience • Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others, OR • 1 year Quality experience (CSA/CSAb) required OR • Completion of CSL Plasma Leadership Development program
Additional Comments • Maintain company Technical Training certification • Knowledge of ever-changing and complex government and industry regulations, and ability to monitor compliance with these regulations • Monitor and manage entire financial responsibility of the center • Proficient in English
Working Conditions (physical & mental requirements) • Ability to make decisions which have significant impact on the department’s creditability, operations and services • Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Overnight travel required up to 10% of the time • Generally spends 80% of the time standing and walking and 20% of time sitting • Occasionally lift and carry up to 25 lbs. • Exposure to hot and cold temperatures, sudden temperature changes working with freezers and various odors • Exposure to human source products and various chemicals including isopropyl, ethyl alcohol, carbon dioxide, iodine, bleach, germicide solution, etc. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Fast paced environment with frequent interruptions
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Jan 13, 2020
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Under the general direction of the laboratory director, this position supervises technical personnel and reporting of findings, performs tests requiring special scientific skills, and, in the absence of the director, are responsible for the proper performance of all laboratory procedures.
In compliance with Standard Operating Procedures (SOPs), supervises reception area testing activities. Provide clear and consistent instructions and directions, conduct meetings and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues.
In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and processing.
Ensures the center is staffed with adequate number of personnel to provide sufficient support based on center size, structure and donor flow. Monitor time card reporting procedures, attendance, and utilization of overtime.
Conduct error investigations and develop recommendations for process improvement.
Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status.
May assist with the recruitment and selection of center operation staff.
Adhere to and promote compliance to company policies and procedures.
Ensures accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
Understands policies and procedures associated with hyper immune programs at the center if applicable.
Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions.
Maintain confidentiality of personnel, donor, and center information.
Will be cross-trained in all technical areas and other functions to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business
Perform other job-related duties as assigned.
Provide minimum hiring requirements, specialized knowledge, and other considerations required
Physician OR
New York Licensed Clinical Laboratory Technologist with 6 years clinical laboratory experience subsequent to qualifying, with at least 2 years working in a clinical laboratory with a director at the doctoral level OR
Master’s Degree in a chemical, physical or biological science with 4 years laboratory experience, subsequent to graduation, in which not less than 2 years have been in the laboratory specialty in a clinical laboratory with a director at the doctoral level OR
Doctoral Degree in chemical, physical or biological science with 2 years’ experience, subsequent to graduation, in one of the laboratory specialties in a clinical laboratory or blood bank having a director at the doctoral level OR
Cytotechnologist with 4 years’ experience in cytotechnology subsequent to qualifying in a laboratory with a director at the doctoral level in cytopathology
Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required.
Clinical laboratory or blood bank experience shall be part of a hospital, university, health department, medical research institution or other institution, which provides equivalent training.
If qualified, may also function as Lab Director
Shares information with internal contacts with common desire to reach a solution
Ability to make decisions, which have moderate impact on immediate work unit.
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
Jan 13, 2020
Under the general direction of the laboratory director, this position supervises technical personnel and reporting of findings, performs tests requiring special scientific skills, and, in the absence of the director, are responsible for the proper performance of all laboratory procedures.
In compliance with Standard Operating Procedures (SOPs), supervises reception area testing activities. Provide clear and consistent instructions and directions, conduct meetings and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues.
In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and processing.
Ensures the center is staffed with adequate number of personnel to provide sufficient support based on center size, structure and donor flow. Monitor time card reporting procedures, attendance, and utilization of overtime.
Conduct error investigations and develop recommendations for process improvement.
Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status.
May assist with the recruitment and selection of center operation staff.
Adhere to and promote compliance to company policies and procedures.
Ensures accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
Understands policies and procedures associated with hyper immune programs at the center if applicable.
Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions.
Maintain confidentiality of personnel, donor, and center information.
Will be cross-trained in all technical areas and other functions to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business
Perform other job-related duties as assigned.
Provide minimum hiring requirements, specialized knowledge, and other considerations required
Physician OR
New York Licensed Clinical Laboratory Technologist with 6 years clinical laboratory experience subsequent to qualifying, with at least 2 years working in a clinical laboratory with a director at the doctoral level OR
Master’s Degree in a chemical, physical or biological science with 4 years laboratory experience, subsequent to graduation, in which not less than 2 years have been in the laboratory specialty in a clinical laboratory with a director at the doctoral level OR
Doctoral Degree in chemical, physical or biological science with 2 years’ experience, subsequent to graduation, in one of the laboratory specialties in a clinical laboratory or blood bank having a director at the doctoral level OR
Cytotechnologist with 4 years’ experience in cytotechnology subsequent to qualifying in a laboratory with a director at the doctoral level in cytopathology
Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required.
Clinical laboratory or blood bank experience shall be part of a hospital, university, health department, medical research institution or other institution, which provides equivalent training.
If qualified, may also function as Lab Director
Shares information with internal contacts with common desire to reach a solution
Ability to make decisions, which have moderate impact on immediate work unit.
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
This position provides immediate support to the Assistant Manager of Quality in monitoring plasma center processes to ensure overall compliance with CSL Operating Procedures, as well as all applicable local, state, federal requirements. This role will ensure compliance to training needs, SOPs, processes and other regulatory or company directives are adhered in order to support the operations and quality requirements for business operations. • Reporting compliance status data to operational quality management • Collaborate with center management in the development and implementation of continuous improvement plans • Collaborate with Assistant Manager of Quality (AMQ), to be able to represent the center during internal and external audits, responds to questions, and may stop operations, including shipments to address quality concerns • Responsible for coordinating and managing training activities, policies and processes at the center level
1 Perform final QA review and release for all shipment and associated documents, to ensure shipment meets customer specifications.
2 Ensure center records QA review to ensure thoroughness, accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action, ensure appropriate documentation and determine effectiveness of the action.
3 Perform center records QA review to ensure thoroughness, accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action, ensure appropriate documentation and determine effectiveness of the action.
4 Maintain and review Plasma center personnel training documents to ensure documents comply with CSL procedures, SOP’s, CLIA/COLA and other applicable requirements.
5 Maintain the Learning Management System to ensure data integrity, report generation and data analysis to comply with company and regulatory standards.
6 Initiates schedule, coordinate and monitor the delivery of all training, such as new hire, annual and any retraining to meet center or other training and regulatory requirements. Ensure the most current version of training materials at the center is being used
7 Collaborates with center management when viewing the Quality Management System to identify, coordinate and deliver retraining for the purpose of correcting or improving operational or quality issues.
8 Conduct periodic process assessments to ensure compliance of CSL written procedures. Initiate investigation to ensure documentation of deficiencies and development of corrective action plans, as necessary in partnership with management.
9 Identifying and communicate non-conformities to CSL’s SOP’s. In the absence of the AQM, may conduct monthly quality team meeting to inform, promote, assess and identify opportunities for continuous process improvement in quality, safety, and training for implementation.
10 Promote Safety, Health and Environment Policies & Procedure. Ensure safety training and safety practices are implemented and followed within the center.
11 Conducts and may lead internal audits to monitor facility compliance with CSL procedures and policies, cGMP, OHSA, FDA, and other regulations, as applicable, and develop center responses for deficiencies. In the absence of the AQM, host external audits conducted by the regulatory agencies and customers.
12 Responsible to initiate, investigate and close Trackwise reports in a timely manner. Confirm through follow-up, to ensure appropriate corrective action was initiated, implemented, and effective.
13 Maintain clean efficient work environment. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine internal procedure and documentation audits, as applicable.
14 Follow all Standard Operating Procedures (SOPs), company policies and procedures.
15 Comply with all local, state and federal regulations and laws to include, but not limited to: ADA, Civil Rights, EEOC, FDA, GHA, HIPAA, and OSHA.
16 Maintain confidentiality of all personnel, donor and center information. Understand policies and procedures associated with hyperimmune programs at the center, if applicable.
17 Assist Plasma center staff in completing other special projects or assignments, as requested.
18 Perform other job-related duties, as assigned.
Education • High school diploma or equivalent required. Associate or Bachelor’s degree in business administration or biological sciences preferred. Experience
• Minimum 1-year leadership experience or equivalent of one-year experience in a regulated environment.
• Strong customer service skills
• Strong critical reasoning, decision-making and problem solving skills to analyze situations
• Organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
• Understand Quality Systems and/or regulated training requirements Working Conditions (physical & mental requirements)
• Occasionally required to work with the public when they are dissatisfied
• 80% of the time standing and walking and 20% of the time sitting
• Reach, bend, kneel and have high level of manual dexterity
• See and speak with customers and observe equipment operation
• Occasionally be required to lift and carry 25 lbs.
• Exposure to hot and cold temperatures, sudden temperature changes, working with freezers and various odors
Jan 13, 2020
This position provides immediate support to the Assistant Manager of Quality in monitoring plasma center processes to ensure overall compliance with CSL Operating Procedures, as well as all applicable local, state, federal requirements. This role will ensure compliance to training needs, SOPs, processes and other regulatory or company directives are adhered in order to support the operations and quality requirements for business operations. • Reporting compliance status data to operational quality management • Collaborate with center management in the development and implementation of continuous improvement plans • Collaborate with Assistant Manager of Quality (AMQ), to be able to represent the center during internal and external audits, responds to questions, and may stop operations, including shipments to address quality concerns • Responsible for coordinating and managing training activities, policies and processes at the center level
1 Perform final QA review and release for all shipment and associated documents, to ensure shipment meets customer specifications.
2 Ensure center records QA review to ensure thoroughness, accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action, ensure appropriate documentation and determine effectiveness of the action.
3 Perform center records QA review to ensure thoroughness, accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action, ensure appropriate documentation and determine effectiveness of the action.
4 Maintain and review Plasma center personnel training documents to ensure documents comply with CSL procedures, SOP’s, CLIA/COLA and other applicable requirements.
5 Maintain the Learning Management System to ensure data integrity, report generation and data analysis to comply with company and regulatory standards.
6 Initiates schedule, coordinate and monitor the delivery of all training, such as new hire, annual and any retraining to meet center or other training and regulatory requirements. Ensure the most current version of training materials at the center is being used
7 Collaborates with center management when viewing the Quality Management System to identify, coordinate and deliver retraining for the purpose of correcting or improving operational or quality issues.
8 Conduct periodic process assessments to ensure compliance of CSL written procedures. Initiate investigation to ensure documentation of deficiencies and development of corrective action plans, as necessary in partnership with management.
9 Identifying and communicate non-conformities to CSL’s SOP’s. In the absence of the AQM, may conduct monthly quality team meeting to inform, promote, assess and identify opportunities for continuous process improvement in quality, safety, and training for implementation.
10 Promote Safety, Health and Environment Policies & Procedure. Ensure safety training and safety practices are implemented and followed within the center.
11 Conducts and may lead internal audits to monitor facility compliance with CSL procedures and policies, cGMP, OHSA, FDA, and other regulations, as applicable, and develop center responses for deficiencies. In the absence of the AQM, host external audits conducted by the regulatory agencies and customers.
12 Responsible to initiate, investigate and close Trackwise reports in a timely manner. Confirm through follow-up, to ensure appropriate corrective action was initiated, implemented, and effective.
13 Maintain clean efficient work environment. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine internal procedure and documentation audits, as applicable.
14 Follow all Standard Operating Procedures (SOPs), company policies and procedures.
15 Comply with all local, state and federal regulations and laws to include, but not limited to: ADA, Civil Rights, EEOC, FDA, GHA, HIPAA, and OSHA.
16 Maintain confidentiality of all personnel, donor and center information. Understand policies and procedures associated with hyperimmune programs at the center, if applicable.
17 Assist Plasma center staff in completing other special projects or assignments, as requested.
18 Perform other job-related duties, as assigned.
Education • High school diploma or equivalent required. Associate or Bachelor’s degree in business administration or biological sciences preferred. Experience
• Minimum 1-year leadership experience or equivalent of one-year experience in a regulated environment.
• Strong customer service skills
• Strong critical reasoning, decision-making and problem solving skills to analyze situations
• Organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
• Understand Quality Systems and/or regulated training requirements Working Conditions (physical & mental requirements)
• Occasionally required to work with the public when they are dissatisfied
• 80% of the time standing and walking and 20% of the time sitting
• Reach, bend, kneel and have high level of manual dexterity
• See and speak with customers and observe equipment operation
• Occasionally be required to lift and carry 25 lbs.
• Exposure to hot and cold temperatures, sudden temperature changes, working with freezers and various odors
Pharmaceutical Sales Territory Representative
As one of our Pharmaceutical Sales Representatives (Entry level / Experienced) you will manage and develop long-term relationships with physicians and other healthcare professionals for the customer accounts in your geographic territory. As such, each Pharmaceutical Sales Rep will represent the assigned brand products and their approved indications; helping external customers such as physicians, nurses, etc. learn about the benefits of the assigned healthcare and pharmacology products in relation to the applicable therapeutic area or disease state. We are looking to add to our strong, customer-focused Pharmaceutical Sales Rep team who will represent our products with integrity and conviction.
Interested Pharmaceutical Sales Rep (Entry level / Experienced) candidates should demonstrate the following:
You have some sales experience with good sales abilities and have the entrepreneurial spirit and drive to help grow our U.S. business.
You regularly demonstrate your integrity, nimbleness, flexibility and team spirit.
You enjoy working in a team environment and collaborating with other business partners in the field who also support your customers.
As a Pharmaceutical Sales Rep field professional, you have consistently met or exceeded sales and other critical business goals and metrics in a highly complex and competitive market.
Example Duties and Responsibilities for our Pharmaceutical Sales Reps:
Responsible for meeting or exceeding assigned pharmaceutical sales targets
Develops robust territory business plans in collaboration with internal partners
Develops strong and long-term relationships with customers in all assigned accounts
Presents the assigned healthcare products in a professional, compliant, ethical and effective manner; helping external customers understand the benefits and use of pharmaceutical sales brands
Complies with all laws, regulations and policies that govern the conduct of activities
Key Competency Profile for each Pharmaceutical Sales Representative:
Technical & Pharmacology Knowledge
Communicate Clinical Research with Physicians
Achieving Results
Maintain Industry Credentialing and Certifications
Adhere to Pharmaceutical Sales Industry Regulations
Qualifications and Experience: unless stated as “preferred” or “a plus,” all other criteria is required by each Pharmaceutical Sales Rep candidate:
Some successful field sales experience is preferred
Outstanding interpersonal, selling, presentation and negotiation skills: you have highly developed consultative selling skills and help your physician customers find solutions to their patients
Proven track record of meeting or exceeding, objectives & goals
Must be able to obtain and maintain pharmaceutical industry certifications and credentials
Maintain a Valid Driver’s License
Knowledge of pharmaceuticals, healthcare and other industry product training
Previous experience in achieving specific sales plans or other financial targets is preferred
The next step is yours. Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week
Jan 09, 2020
Full time
Pharmaceutical Sales Territory Representative
As one of our Pharmaceutical Sales Representatives (Entry level / Experienced) you will manage and develop long-term relationships with physicians and other healthcare professionals for the customer accounts in your geographic territory. As such, each Pharmaceutical Sales Rep will represent the assigned brand products and their approved indications; helping external customers such as physicians, nurses, etc. learn about the benefits of the assigned healthcare and pharmacology products in relation to the applicable therapeutic area or disease state. We are looking to add to our strong, customer-focused Pharmaceutical Sales Rep team who will represent our products with integrity and conviction.
Interested Pharmaceutical Sales Rep (Entry level / Experienced) candidates should demonstrate the following:
You have some sales experience with good sales abilities and have the entrepreneurial spirit and drive to help grow our U.S. business.
You regularly demonstrate your integrity, nimbleness, flexibility and team spirit.
You enjoy working in a team environment and collaborating with other business partners in the field who also support your customers.
As a Pharmaceutical Sales Rep field professional, you have consistently met or exceeded sales and other critical business goals and metrics in a highly complex and competitive market.
Example Duties and Responsibilities for our Pharmaceutical Sales Reps:
Responsible for meeting or exceeding assigned pharmaceutical sales targets
Develops robust territory business plans in collaboration with internal partners
Develops strong and long-term relationships with customers in all assigned accounts
Presents the assigned healthcare products in a professional, compliant, ethical and effective manner; helping external customers understand the benefits and use of pharmaceutical sales brands
Complies with all laws, regulations and policies that govern the conduct of activities
Key Competency Profile for each Pharmaceutical Sales Representative:
Technical & Pharmacology Knowledge
Communicate Clinical Research with Physicians
Achieving Results
Maintain Industry Credentialing and Certifications
Adhere to Pharmaceutical Sales Industry Regulations
Qualifications and Experience: unless stated as “preferred” or “a plus,” all other criteria is required by each Pharmaceutical Sales Rep candidate:
Some successful field sales experience is preferred
Outstanding interpersonal, selling, presentation and negotiation skills: you have highly developed consultative selling skills and help your physician customers find solutions to their patients
Proven track record of meeting or exceeding, objectives & goals
Must be able to obtain and maintain pharmaceutical industry certifications and credentials
Maintain a Valid Driver’s License
Knowledge of pharmaceuticals, healthcare and other industry product training
Previous experience in achieving specific sales plans or other financial targets is preferred
The next step is yours. Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week
As a home health nurse with Amedisys, you will provide one on one skilled nursing care and treatment to patients in their home using a comprehensive and patient specific care plan, innovative solutions, and a preferred technology for point of care documentation. You will have the opportunity to spend quality time with the patient, in their own home, to promote their health and independence. You will have autonomy in addition to the support and collaboration of a full team of healthcare professionals.
• Collaborate with physicians, patients and their families, nurses, therapists, social workers and other members of the patient care team to develop a patient specific care and treatment plan
• Cooperatively utilize varied solutions to educate and promote the health and independence of the patient
• Assess, monitor, document and report progress of patient's health and condition using required documents, reports and established timelines
• Provide supervision and evaluation of aides and licensed practical nurses/licensed vocational nurses
Qualifications
Required :
• Current and unencumbered license to practice as a Registered Nurse specific to that state the employee is assigned to work by the Company.
• Minimum of one (1) year of experience as a registered nurse
• Current CPR certification
• Valid Driver’s License and reliable transportation and agency required liability insurance to complete home visits.
Preferred:
• Bachelor of Science in Nursing (BSN) degree
• Acute care experience as a registered nurse with the adult population in a medical – surgical environment
• Previous home health or hospice experience
Dec 10, 2019
As a home health nurse with Amedisys, you will provide one on one skilled nursing care and treatment to patients in their home using a comprehensive and patient specific care plan, innovative solutions, and a preferred technology for point of care documentation. You will have the opportunity to spend quality time with the patient, in their own home, to promote their health and independence. You will have autonomy in addition to the support and collaboration of a full team of healthcare professionals.
• Collaborate with physicians, patients and their families, nurses, therapists, social workers and other members of the patient care team to develop a patient specific care and treatment plan
• Cooperatively utilize varied solutions to educate and promote the health and independence of the patient
• Assess, monitor, document and report progress of patient's health and condition using required documents, reports and established timelines
• Provide supervision and evaluation of aides and licensed practical nurses/licensed vocational nurses
Qualifications
Required :
• Current and unencumbered license to practice as a Registered Nurse specific to that state the employee is assigned to work by the Company.
• Minimum of one (1) year of experience as a registered nurse
• Current CPR certification
• Valid Driver’s License and reliable transportation and agency required liability insurance to complete home visits.
Preferred:
• Bachelor of Science in Nursing (BSN) degree
• Acute care experience as a registered nurse with the adult population in a medical – surgical environment
• Previous home health or hospice experience
As a home health nurse with Amedisys, you will provide one on one skilled nursing care and treatment to patients in their home using a comprehensive and patient specific care plan, innovative solutions, and a preferred technology for point of care documentation. You will have the opportunity to spend quality time with the patient, in their own home, to promote their health and independence. You will have autonomy in addition to the support and collaboration of a full team of healthcare professionals.
• Collaborate with physicians, patients and their families, nurses, therapists, social workers and other members of the patient care team to implement and follow a patient specific care and treatment plan
• Cooperatively utilize varied solutions to educate and promote the health and independence of the patient
• Assess, monitor, document and report progress of patient's health and condition using required documents such as clinical progress notes using a clinician preferred technology and within established timelines
Qualifications
Required:
• Current and unencumbered license to practice as a practical/vocational nurse specific to that state the employee is assigned to work.
• Minimum of one (1) year of clinical experience as a Licensed Practical Nurse/Licensed Vocational Nurse
• Current CPR certification
• Valid Driver’s License and reliable transportation and agency required liability insurance to complete home visits.
Preferred:
• Acute care experience as a licensed nurse with the adult population in a medical – surgical environment
• Previous home health or hospice experience
Dec 10, 2019
As a home health nurse with Amedisys, you will provide one on one skilled nursing care and treatment to patients in their home using a comprehensive and patient specific care plan, innovative solutions, and a preferred technology for point of care documentation. You will have the opportunity to spend quality time with the patient, in their own home, to promote their health and independence. You will have autonomy in addition to the support and collaboration of a full team of healthcare professionals.
• Collaborate with physicians, patients and their families, nurses, therapists, social workers and other members of the patient care team to implement and follow a patient specific care and treatment plan
• Cooperatively utilize varied solutions to educate and promote the health and independence of the patient
• Assess, monitor, document and report progress of patient's health and condition using required documents such as clinical progress notes using a clinician preferred technology and within established timelines
Qualifications
Required:
• Current and unencumbered license to practice as a practical/vocational nurse specific to that state the employee is assigned to work.
• Minimum of one (1) year of clinical experience as a Licensed Practical Nurse/Licensed Vocational Nurse
• Current CPR certification
• Valid Driver’s License and reliable transportation and agency required liability insurance to complete home visits.
Preferred:
• Acute care experience as a licensed nurse with the adult population in a medical – surgical environment
• Previous home health or hospice experience
Compensation
$45,000 Annually (plus commission)
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time
We are seeking an Entry Level Pharmaceutical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
Present and sell company products and services to new and existing customers (ortho/podiatry/family practice)
Prospect and contact potential customers
Reach agreed upon sales targets by the deadline (very goal specific)
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Create sales material to present to customers
Qualifications:
Previous experience in sales, customer service, or other related fields
Able to work large geography
Familiarity with CRM platforms
Ability to build rapport with clients
Strong negotiation skills
Deadline and detail-oriented
Willingness to conduct pharmacy sales calls
Reside in your territory
About WraSer Pharmaceuticals:
WraSer Pharmaceuticals is a privately held pharmaceutical company focusing on pain management, specifically NSAID, Migraine, and Opiate Analgesics.
Dec 09, 2019
Full time
Compensation
$45,000 Annually (plus commission)
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time
We are seeking an Entry Level Pharmaceutical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
Present and sell company products and services to new and existing customers (ortho/podiatry/family practice)
Prospect and contact potential customers
Reach agreed upon sales targets by the deadline (very goal specific)
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Create sales material to present to customers
Qualifications:
Previous experience in sales, customer service, or other related fields
Able to work large geography
Familiarity with CRM platforms
Ability to build rapport with clients
Strong negotiation skills
Deadline and detail-oriented
Willingness to conduct pharmacy sales calls
Reside in your territory
About WraSer Pharmaceuticals:
WraSer Pharmaceuticals is a privately held pharmaceutical company focusing on pain management, specifically NSAID, Migraine, and Opiate Analgesics.
As a pharmaceutical Sales Representative, you will have the opportunity to regularly call on health care professionals (primary care physicians, clinics, hospitals and pharmacies) within a specific geographic area. Day-to-day responsibilities consist of supporting the promotional efforts behind Allergan products, which includes organizing, tracking and distributing FDA regulated sample products to health care professionals. You will maintain a current and competent level of knowledge on the product line to be a reliable source of information to the health care professionals in the territory.
Education and Experience:
Education
Bachelors Degree is required.
Experience :
Candidates should possess a minimum of 1 year of experience in outside business to business sales with a proven track record of success.
Ability to work both independently and in a team setting towards meeting established objectives.
Well-developed written and oral communication skills.
Applies a range of traditional and non-traditional problem-solving techniques to think through and solve issues creatively to improve performance and company effectiveness.
Ability to build rapport and relationships by interacting effectively with employees and external contacts (i.e. MD and office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action.
Highly effective organizational skills to implement a variety of programs, such as speaker programs and other activities.
Computer Skills; Word, PowerPoint, Excel and Outlook.
Some overnight travel may be required.
Candidates must be able to successfully pass background, motor and drug screen investigations.
Must have a Valid Drivers License and a clean Driving Record
Preferred Skills/Qualifications
Experience in the healthcare industry involving interaction with physicians, patients, etc.
Experience in educating or influencing targeted customers.
Dec 09, 2019
As a pharmaceutical Sales Representative, you will have the opportunity to regularly call on health care professionals (primary care physicians, clinics, hospitals and pharmacies) within a specific geographic area. Day-to-day responsibilities consist of supporting the promotional efforts behind Allergan products, which includes organizing, tracking and distributing FDA regulated sample products to health care professionals. You will maintain a current and competent level of knowledge on the product line to be a reliable source of information to the health care professionals in the territory.
Education and Experience:
Education
Bachelors Degree is required.
Experience :
Candidates should possess a minimum of 1 year of experience in outside business to business sales with a proven track record of success.
Ability to work both independently and in a team setting towards meeting established objectives.
Well-developed written and oral communication skills.
Applies a range of traditional and non-traditional problem-solving techniques to think through and solve issues creatively to improve performance and company effectiveness.
Ability to build rapport and relationships by interacting effectively with employees and external contacts (i.e. MD and office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action.
Highly effective organizational skills to implement a variety of programs, such as speaker programs and other activities.
Computer Skills; Word, PowerPoint, Excel and Outlook.
Some overnight travel may be required.
Candidates must be able to successfully pass background, motor and drug screen investigations.
Must have a Valid Drivers License and a clean Driving Record
Preferred Skills/Qualifications
Experience in the healthcare industry involving interaction with physicians, patients, etc.
Experience in educating or influencing targeted customers.
