72 jobs found in austin

As a Specialty pharmaceutical Sales Representative, you will have the opportunity to regularly call on health care professionals (Specialty as well as primary care physicians, clinics, hospitals and pharmacies) within a specific geographic area.  Responsibilities Day-to-day responsibilities consist of supporting the promotional efforts behind our products, which includes organizing, tracking and distributing FDA regulated sample products to health care professionals.  You will maintain a current and competent level of knowledge on the product line to be a reliable source of information to the health care professionals and the Clinical Sales Representatives in the territory. Education:  Bachelor’s Degree or higher required Experience: Candidates should possess 2+ years' experience in the pharmaceutical/medical sales industry. Ability to work both independently and in a team setting towards meeting established objectives. Well-developed written and oral communication skills. Apply a range of traditional and non-traditional problem-solving techniques to think through and solve issues creatively to improve performance and company effectiveness. Ability to build rapport and relationships by interacting effectively with employees and external contacts (i.e. MD and office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action. Highly effective organizational skills to implement a variety of programs, such as speaker programs and other activities. Strong documented sales results over time. Demonstrates solid clinical product knowledge. Computer Skills; Word, PowerPoint, Excel and Outlook. Some overnight travel may be required.

Allergan plc (NYSE: AGN) is a bold, global pharmaceutical company and a leader in a new industry model - Growth Pharma. Allergan is focused on developing, manufacturing and commercializing branded pharmaceutical, device, biologic, surgical and regenerative medicine products for patients around the world. Allergan markets a portfolio of leading brands and best-in-class products for the central nervous system, eye care, medical aesthetics and dermatology, gastroenterology, women's health, urology and anti-infective therapeutic categories. With commercial operations in approximately 100 countries, Allergan is committed to working with physicians, healthcare providers and patients to deliver innovative and meaningful treatments that help people around the world live longer, healthier lives every day. Allergan is a company that will inspire you to aim high with your ambition. Where you can build bridges all over the world. Where you can power ideas that drive change. And where you will act fast and drive results for customers and patients. Power your future & join our bold team. At Allergan, we define the “Allergan edge,” as something that sets us apart, gives us an advantage and strengthens us to be better – for our customers, patients, investors and each other. Our 'edge' is our colleagues, and we are committed to making Allergan the best place for them to work and achieve career goals. How do we do this? We Engage, Develop, and Reward our colleagues. Engage. From Day 1. You are a bold leader who wants to make an impact. We listen to your ideas and your questions, so we can be even better at what we do. Develop. Learn every day, build new skills every day. We prioritize development, so our leaders are always ready for the next challenge and opportunity. Reward. Exceptional performance creates exceptional opportunities and rewards. Financial awards and incentives are just a part of this - we invest in our people; celebrate successes through recognition programs; promote healthy lifestyles and work-life balance. We offer amazing benefits most of which start on your 1st day at work (Medical, Dental, Vision, 401k – company match up to 8%, Tuition Reimbursement, and much more) Allergan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status.

Allergan plc (NYSE: AGN) is a bold, global pharmaceutical company and a leader in a new industry model - Growth Pharma. Allergan is focused on developing, manufacturing and commercializing branded pharmaceutical, device, biologic, surgical and regenerative medicine products for patients around the world. Allergan markets a portfolio of leading brands and best-in-class products for the central nervous system, eye care, medical aesthetics and dermatology, gastroenterology, women's health, urology and anti-infective therapeutic categories. With commercial operations in approximately 100 countries, Allergan is committed to working with physicians, healthcare providers and patients to deliver innovative and meaningful treatments that help people around the world live longer, healthier lives every day. Allergan is a company that will inspire you to aim high with your ambition. Where you can build bridges all over the world. Where you can power ideas that drive change. And where you will act fast and drive results for customers and patients. Power your future & join our bold team. At Allergan, we define the “Allergan edge,” as something that sets us apart, gives us an advantage and strengthens us to be better – for our customers, patients, investors and each other. Our 'edge' is our colleagues, and we are committed to making Allergan the best place for them to work and achieve career goals. How do we do this? We Engage, Develop, and Reward our colleagues. Engage. From Day 1. You are a bold leader who wants to make an impact. We listen to your ideas and your questions, so we can be even better at what we do. Develop. Learn every day, build new skills every day. We prioritize development, so our leaders are always ready for the next challenge and opportunity. Reward. Exceptional performance creates exceptional opportunities and rewards. Financial awards and incentives are just a part of this - we invest in our people; celebrate successes through recognition programs; promote healthy lifestyles and work-life balance. We offer amazing benefits most of which start on your 1st day at work (Medical, Dental, Vision, 401k – company match up to 8%, Tuition Reimbursement, and much more) Allergan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status.

Allergan plc (NYSE: AGN) is a bold, global pharmaceutical company and a leader in a new industry model - Growth Pharma. Allergan is focused on developing, manufacturing and commercializing branded pharmaceutical, device, biologic, surgical and regenerative medicine products for patients around the world. Allergan markets a portfolio of leading brands and best-in-class products for the central nervous system, eye care, medical aesthetics and dermatology, gastroenterology, women's health, urology and anti-infective therapeutic categories. With commercial operations in approximately 100 countries, Allergan is committed to working with physicians, healthcare providers and patients to deliver innovative and meaningful treatments that help people around the world live longer, healthier lives every day. Allergan is a company that will inspire you to aim high with your ambition. Where you can build bridges all over the world. Where you can power ideas that drive change. And where you will act fast and drive results for customers and patients. Power your future & join our bold team. At Allergan, we define the “Allergan edge,” as something that sets us apart, gives us an advantage and strengthens us to be better – for our customers, patients, investors and each other. Our 'edge' is our colleagues, and we are committed to making Allergan the best place for them to work and achieve career goals. How do we do this? We Engage, Develop, and Reward our colleagues. Engage. From Day 1. You are a bold leader who wants to make an impact. We listen to your ideas and your questions, so we can be even better at what we do. Develop. Learn every day, build new skills every day. We prioritize development, so our leaders are always ready for the next challenge and opportunity. Reward. Exceptional performance creates exceptional opportunities and rewards. Financial awards and incentives are just a part of this - we invest in our people; celebrate successes through recognition programs; promote healthy lifestyles and work-life balance. We offer amazing benefits most of which start on your 1st day at work (Medical, Dental, Vision, 401k – company match up to 8%, Tuition Reimbursement, and much more) Allergan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status.

Successful candidates have at least 3 of the following types of experience: Eye Care Buy & Bill Product Launch 3 years of sales experience  Multiple top 1/4 finishes in rankings YOU WILL:  Achieve and exceed on your assigned sales goals through effective prospecting, onboarding and expansion of use for designated buy and bill eye care products. Deliver technical product and procedure training; consultative selling and comprehensive account management to support customer adoption and broaden utilization.   Effectively utilize Allergan sales and data resources to enhance productivity and growth of Allergan products while implementing the U.S. Marketing Plan.   Comply with all company policies, required reports, requests and promotional compliance and effectively manages Allergan field assets. Understand and utilize resources to increase adoption of the Allergan portfolio, and develop maintain effective working relationships and actively coordinate with other Allergan sales and support teams.  These teams include, but are not limited to Allergan sales teams, Customer Service (Austin), RBAs, MSLs, Key Account Managers, and Marketing. YOU BRING:  A minimum of 3 years Specialty Sales Experience Eye Care Sales Experience (Preferred) A “team player” mentality and successful history as an individual contributor within a collaborative team A Valid Driver’s License Experience selling in a “buy and bill” Medicare part B/Medical benefit environment and understanding of reimbursement challenges and opportunities preferred Complete account management experience to ensure “procedure based” therapy adoption success  Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training and meetings ALLERGAN LEADERSHIP SKILLS:  Excellence Focused Boundaryless Mindset Open and Authentic Strategic Foresight

Ashfield Healthcare has partnered with a large global pharmaceutical company to build a nationwide team of Customer Care Representatives. The Customer Care Representative is responsible for effectively and efficiently building and maintaining strong relationships within key accounts to deliver patient and product information. This is a non-selling, non-clinical detailing position. Responsibilities: Establish, maintain, and develop strong relationships with customers in key accounts Deliver approved patient information, product and device information, co pay cards, and/or patient starter kits to targeted offices Achieve call activity targets as set by the company with signature verification Complete administrative items daily Comply with all client and Ashfield policies, including compliance and ethics requirements, and trainings Effective time management and coordination of:   Routing plans   Daily/weekly call activities Maintain a professional image demonstrated by neat appearance and communication skills. Demonstrate persistence towards accomplishing defined service objectives Must have a dependable automobile with insurance coverage in compliance with company guidelines. Skills/Experience Required: Bachelor’s Degree 2 years of work experience with a proven track record; customer service role preferred, including retail or hospitality experience Strong interpersonal and relationship building skills Excellent communication skills Ability/willingness to travel Ability to work without direct supervision Self-driven & motivated Detail oriented Strong organization skills Timeliness Valid driver’s license and clean driving record Computer proficient

Ashfield Healthcare has a long-standing partnership with Genentech, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. We are going into our second season promoting XOFLUZA, an innovative, one-dose antiviral medicine. We are seeking performance-driven, proven, ambitious, and competitive sales professionals who are willing to put forth discretionary effort to go the extra mile.  This is a highly innovative role, which requires you to drive use of XOFLUZA in your assigned territory through brand messaging, focused call plan execution, utilization of product materials, and access support.  This is your opportunity to join Ashfield, represent a top biotechnology company, promoting XOFLUZA in its second season after FDA approval in November of 2018. What’s in it for you? Seasonal opportunity – 6-7 month seasonal opportunity with summers off Competitive compensation Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance,  employee discounts/promotions Generous performance-driven Incentive Compensation package Competitive environment with company wide recognition, contests and coveted awards What will you be doing? Establish, maintain, and develop strong relationships with customers in HCP offices, urgent care facilities and pharmacies Exhibit excellent sales and relationship-building skills to directly impact the utilization of XOFLUZA Apply discretionary and entrepreneurial effort to ensure your maximizing your territory’s potential Deliver appropriate and approved information and relevant messaging to target accounts Achieve sales and call activity targets as set by the company Complete administrative duties as required What do you need for this position? Bachelor’s degree required or equivalent work related experience B2B or B2C sales experience A proven track record of driving results in primary care sales, hospitality or equivalent sales/industry experience is required Strong account management skills - i.e., the ability to work an account to include health systems/urgent care centers/pharmacies to gain access and support pull through Competitive trailblazing mentality Confidence in handling rejection Persistence and disciplined self-management Able to handle a fast pace and high volume of face-to-face interactions and effectively adhere to a focused call plan  Strong interpersonal, teamwork/collaboration and relationship-building skills Excellent communication skills and ability to build rapport quickly Capable to initiate and leverage contacts to build appropriate new business referrals Driven with a desire to consistently increase your earnings Detail oriented and able to problem solve Ability/willingness to travel by driving an assigned territory/region Valid driver’s license and clean driving record Computer/iPad proficient

The Specialty Dermatology Pharmaceutical Sales Representative is accountable and responsible for her/his territory achieving or surpassing sales goals on a monthly basis. The Specialty Dermatology Pharmaceutical Sales Representative is a full-time position that includes a competitive salary, lucrative quarterly incentive compensation based on sales results, a company vehicle package, paid time off, comprehensive benefits, and possibly future STOCK OPTIONS! Essential Functions : • Takes ownership and demonstrates the ability to drive monthly sales results through superior selling skills - meeting and exceeding all performance goals. • Above average interpersonal, platform, and written communication skills. • Proven ability to observe and identify market opportunities and challenges and subsequently develop, plan, implement, and follow through with action plans to positively influence opportunities and challenges. • Develop and maintain superior relationships with key decision makers and influencers within physician offices. • Consistently exhibits a high level of proficiency and expertise in discussing and demonstrating the company’s products, as well as the related disease state(s) and competitive products. • Must possess the ability to work effectively individually but also as part of a team environment. • Completes all administrative duties in a timely fashion and works within the specified budget. • Consistently executes all field sales activities with a high degree of professionalism in accordance with established promotional guidelines. Minimum Qualifications : Bachelor’s Degree from accredited College/University Minimum of 1 year prior "business to business" sales experience  College Athletics, Student Government/Leadership is a PLUS!  Must have passion, sense of urgency, drive, grit, and be "results-oriented" Must have a desire to be successful and "grow" with the company Strong presentation skills (both oral and written) required Must have a valid driver’s license and acceptable driving record Must have strong computer skills Must be able to TRAVEL as needed for training & meetings - this territory does NOT have "overnights" Must be able to lift up to 25 lbs. frequently

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.

JOB DUTIES: Provides technical, clinical and programming assistance, primarily in support of 1-2 Territory Manager(s). Assist Territory Managers in after-hours call support and activities. Integrates into all accounts, builds trust and relationships and establishes strong rapport with customers. Proficient in complex programming, case support. Works seamlessly with Territory Manager(s) allowing them increased selling time. Will foster high trust relationships with customers, including the regional team members. Will begin to conduct physician and educational in services, as directed. As directed by manager, contacts, visits and interests clients and potential clients in the Company’s products and addresses any client questions and concerns. Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services and technical troubleshooting. Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts. Collects and studies information about new and existing products and monitors competitor sales, prices and products. Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments. Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line. Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Provides sales support, clinical in-services, training and guidance to current or potential customers. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Performs other related duties and responsibilities, on occasion, as assigned. Must be able to lift a minimum of 25 lbs., as needed. YOUR EXPERIENCE(S), EDUCATION AND KNOWLEDGE WILL FURTHER EXPAND ABBOTT’S MARKETPLACE SUCCESS: GENERAL QUALIFICATIONS: Bachelor’s degree in Engineering, Biology, Biological Sciences or equivalent Minimum 3.0 grade point average strongly preferred Graduating Senior, or within 2-years post-graduation from an accredited academic university program Requires Abbott-specific certification on Chronic Pain technologies within 12 months of hire date. Familiarity with surgical centers and operating room procedures and protocol Must apply engineering skills and abilities to analyze complex devices during critical situations Must be able to work effectively with technical specialists, vendors, health care professionals and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively. Ability to work in a highly matrixed and geographically diverse business environment Ability to work within a team and as an individual contributor in a fast-paced, changing environment Ability to leverage and/or engage others to accomplish projects Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization Multitasks, prioritizes and meets deadlines in timely manner Strong organizational and follow-up skills, as well as attention to detail Ability to travel based on business need.

JOB DUTIES: Provides technical, clinical and programming assistance, primarily in support of 1-2 Territory Manager(s). Assist Territory Managers in after-hours call support and activities. Integrates into all accounts, builds trust and relationships and establishes strong rapport with customers. Proficient in complex programming, case support. Works seamlessly with Territory Manager(s) allowing them increased selling time. Will foster high trust relationships with customers, including the regional team members. Will begin to conduct physician and educational in services, as directed. As directed by manager, contacts, visits and interests clients and potential clients in the Company’s products and addresses any client questions and concerns. Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services and technical troubleshooting. Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts. Collects and studies information about new and existing products and monitors competitor sales, prices and products. Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments. Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line. Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Provides sales support, clinical in-services, training and guidance to current or potential customers. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Performs other related duties and responsibilities, on occasion, as assigned. Must be able to lift a minimum of 25 lbs., as needed. YOUR EXPERIENCE(S), EDUCATION AND KNOWLEDGE WILL FURTHER EXPAND ABBOTT’S MARKETPLACE SUCCESS: GENERAL QUALIFICATIONS: Bachelor’s degree in Engineering, Biology, Biological Sciences or equivalent Minimum 3.0 grade point average strongly preferred Graduating Senior, or within 2-years post-graduation from an accredited academic university program Requires Abbott-specific certification on Chronic Pain technologies within 12 months of hire date. Familiarity with surgical centers and operating room procedures and protocol Must apply engineering skills and abilities to analyze complex devices during critical situations Must be able to work effectively with technical specialists, vendors, health care professionals and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively. Ability to work in a highly matrixed and geographically diverse business environment Ability to work within a team and as an individual contributor in a fast-paced, changing environment Ability to leverage and/or engage others to accomplish projects Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization Multitasks, prioritizes and meets deadlines in timely manner Strong organizational and follow-up skills, as well as attention to detail Ability to travel based on business need.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.

At Roche, 94,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity. Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

The Roche Support Network group is committed to providing industry-defining support to its customers. Primary duties involve acting as the primary liaison/customer representative throughout the implementation, Roche solution correlation, and future clinical application support., Includes planning and coordination for the implementation and customer training, as well as problem solving issues that arise for customers throughout the life cycle of the solution. Provides highly visible, self-supervised and self-directed, extensive on-site advisory customer support through the consultative performance of complex implementations of Roche solutions and tailored customer training for Roche solutions to meet customer needs based on an individualized assessment of the customer’s personnel, organizational structure, workflow and maximization of equipment capabilities, which may include: equipment, applications, systems, and IT solutions.  Acts as an advisor on customer issues and drives efficiencies & optimization for the customer and Roche through independent analysis and problem solving.  Additionally, will be responsible for increased sales revenue by identifying opportunities for new system consumables for clients (i.e. reagents, primary antibodies, bio-markers, software).   Performs these job duties remotely and independently. Advanced and specialized knowledge generally of particular area, system or equipment with regard to technologically advanced instruments and scientific applications.  Requires specific training and certification.  Utilizes independent judgment and discretion in analysis of customer particularized needs and problem solving issues that arise both during and after implementation process..  May adapt procedures, processes, tools equipment and techniques to meet the more complex requirements of the position. Independently analyzes and resolves most customer questions and problems and refers only the most complex issues to higher levels. Provides project management responsibilities and conducts business process reviews.  Serves as subject matter expert with customers.  Actively engages in marketing or product development initiatives. Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions. Regular and predictable attendance is an essential function of this highly responsible position. Who you are: Associate’s degree in Medical Technology, Information Technology, Computer Science or Clinical Laboratory Sciences 3 years of previous experience in a clinical laboratory  or IT in a clinical lab environment Ability to learn Roche solutions (i.e. chemistry, immunology, molecular, life sciences, IT solutions), and stay current with industry trends. Effective written/verbal communication skills as well as project management experience Effective customer consultative skills which includes advanced scientific knowledge and analysis, exceptional customer engagement, and fostering of strong customer relationships. Can work as a field based individual contributor with independence and autonomy