The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards.
Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures.
Qualifications
Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.
Mar 31, 2020
The Medical Sales Professional (MSP) is responsible for growing, managing, developing, and representing Lemborexant in their respected territory. The MSP is the territory business owner responsible for creating strategies and executing tactics to generate product utilization that consistently achieve sales goals while conveying Eisai’s human health care mission (hhc). The Medical Sales Professional will be required to be an expert on all aspects of the insomnia, our product, and the competitive landscape, including coverage and reimbursement. They will build and develop professional relationships with appropriate HCPs and other healthcare professionals and office staff, and be expected to work cross-functionally while adhering to all of Eisai’s ethics and compliance standards.
Essential Functions 1. Achieve sales goals and drive appropriate utilization of assigned products through effective use of the Challenger Sales model, creating and maintaining an effective plan, and precise execution of sales and brand strategies; including effective and compliant utilization of available resources (i.e. approved sales aids and materials, educational lunches, speaker programs). 2. Collaborate with the Eisai team, including other field-based and home office personnel teams to proactively develop strategies that address customer needs, local market dynamics and trends, and support brand and corporate objectives within assigned geography. Includes participating in initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences). 3. Develop deep knowledge of insomnia industry, local and regional market trends, disease state, product, and competitor knowledge. Leverage expertise and knowledge to anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography (75-80% of targets will be General Practitioners and Family Medicine.) 4. Ensure individual compliance with Eisai policies and procedures.
Qualifications
Requirements •Bachelor’s degree required •2 or more years of pharmaceutical sales experience, strongly preferred •A minimum of 3 years of business-to-business sales experience, required •Strong business acumen •Demonstrated ability to establish and maintain strong business relationships. Proven ability to network and build strong relationships with customers •Valid US driver’s license and a driving record in compliance with company standards •Ability to safely and successfully operate a motor vehicle is required •Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements. •Strong verbal and written communication skills •Strong negotiating skills •Effective consultative selling skills •When necessary, travel overnight including within territory and to conferences, training and sales meetings.
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Mar 30, 2020
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Mar 30, 2020
Provides medical oversight to Medical Staff Associates, including the training of other physicians and Medical Staff Associates. Usually serves as the primary center physician registered as the Laboratory Director with the Food and Drug Administration (FDA).
Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center. Either serves as or delegates to another appropriate physician the duties of “laboratory director”, “technical consultant”, or “clinical consultant” as prescribed by the Clinical Laboratory Improvement Act of 1988 regulations (CLIA). Assures that CLIA/COLA training, CLIA/COLA proficiency testing for hematocrit and total protein, and signed of logs involving standardization takes place.
Reviews, understands, and complies with all CSL Plasma Services policies and procedures in the performance of services. Maintains high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center activities. Is physically present at the center for agreed upon hours.
Provides medical oversight to Medical Staff Associates, including their training, although such training may be delegated to an approved Medical Staff Associate. Trains other physicians. Evaluates newly trained Medical Staff Associates for completion of training and recommendation for certification by Regulatory Affairs. Functionally directs the Center Medical Staff. Provides training to other center staff on medically related procedures and practices.
Reviews and signed Medical Staff Associates notebooks weekly, including a review of approximately one out of five screening medical evaluations and unsuitable test result communication.
Meets with Medical Staff Associates at least once a month to discuss medically related topics. Documents each meeting. Meets with the Center Manager and Compliance Specialist (or designees) during weekly visits to the center. Serves as a member of the Quality Assurance Team. Acts as a liaison between the Corporate or Divisional Medical Director and the Center Medical Staff, which includes preparation of monthly reports and periodic conference calls.
Responds to questions and phone calls regarding donor suitability for long-term serial plasmapheresis. Responds to calls from and provides instruction to Center Medical Staff with donor suitability questions. Conducts confidential and effective interviews with donors to obtain information in a variety of situations. Interviews donors with positive STS/negative FTA and documents approval to resume donating.
Maintains confidentiality with respect to employee, donor and center records reviewed during the course of all duties. Responsible for overseeing maintenance of medical supplies ad other emergency equipment.
Reviews and sings moderate and severe medical incident reports prior to donor being permitted to resume donating. Reviews abnormal test results including abnormal serum protein electrophoresis (SPE) test results and donor record lc-PD-09195 Page 2 files. Reviews normal SPE test results following an abnormal one and documents approval to resume donating.
Assures the health and safety of donors participating in the non-red blood cell immunization programs, if applicable. Monitors donor clinical response to immunizations, when applicable. Oversees hyper-immune programs, if applicable. For red cell recipients in the Anti-D Program, if applicable: Performs qualifying evaluation (e.g. administers consents, medical history and physical exam) on donors before enrollment; provides review and approval for red blood cell immunization; is present when red cell immunizations are given. Submits monthly report to Divisional (or Corporate) Medical Director.
Determines donor suitability following adverse reactions in consultation with the Corporate or Divisional Medical Director. Maintains current knowledge of infectious disease markets (i.e. HIV, HBV, HCV, syphilis, etc.)
May perform Center Physician functions including but not limited to notifying donors of unsuitable test results, performing screening medical evaluations, assessing results of donor screening and laboratory tests to determine a donor’s initial and continued suitability for plasmapheresis, explaining informed consent materials to donors.
Performs additional services as and when requested by the company.
Education
MD or DO degree from an accredited medical or osteopathic school. Must maintain a current and active medical license in the state in which the Center is located.
Experience
One year of residency training as an MD or OD.
Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheresis operation.
1. In compliance with Standard Operating Procedures (SOP), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2. May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 3. Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors’ questions are answered timely, accurately and professionally. 4. Answers the telephone and assists in providing appropriate information to the caller. 5. Maintains alertness and awareness to any reaction a donor may have during or after the pheresis process and notifies appropriate staff. 6. Maximizes donor flow by allocating staff and resources to appropriate center area or task. 7. Conducts daily calibration of equipment according to SOP and Plasma Operating Procedures (POP). Resolves calibration issues. Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 8. Provides guidance and technical training on processes and procedures to reception staff and other staff as required. 9. Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management staff. 10. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs. 11. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 12. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 13. Maintains confidentiality of all personnel, donor and center information. 14. May be cross-trained in other areas to meet the needs of the business. 15. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 16. Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of 18 months experience in a clerical or customer service related position, preferably in health care of plasma collection environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Understands, remembers and communicates routine, factual information • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Mar 30, 2020
Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheresis operation.
1. In compliance with Standard Operating Procedures (SOP), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2. May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 3. Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors’ questions are answered timely, accurately and professionally. 4. Answers the telephone and assists in providing appropriate information to the caller. 5. Maintains alertness and awareness to any reaction a donor may have during or after the pheresis process and notifies appropriate staff. 6. Maximizes donor flow by allocating staff and resources to appropriate center area or task. 7. Conducts daily calibration of equipment according to SOP and Plasma Operating Procedures (POP). Resolves calibration issues. Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 8. Provides guidance and technical training on processes and procedures to reception staff and other staff as required. 9. Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management staff. 10. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs. 11. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 12. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 13. Maintains confidentiality of all personnel, donor and center information. 14. May be cross-trained in other areas to meet the needs of the business. 15. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 16. Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of 18 months experience in a clerical or customer service related position, preferably in health care of plasma collection environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Understands, remembers and communicates routine, factual information • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
This position is responsible for overseeing the applicant and return donor reception and registration processes. • Supervise reception and medical staff. • Assist management with daily center operations to include development of reception and medical staff, assessment and improvement of processes, troubleshooting issues and managing donor flow.
Main Responsibilities
1. In compliance with Standard Operating Procedures (SOPs), supervise daily activities of reception, medical, and customer service operations. Provide clear and consistent instructions and directions, conduct meetings, and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues. 2. In conjunction with other management and supervisory staff, facilitate donor movement throughout the center minimizing donor wait time and processing. 3. Supervise reception and medical work areas activities to ensure proper handling of supplies and materials. Coordinate plans and deliver medical and reception staff training. 4. Repair or replace equipment in a timely manner. Update equipment status and documentation on a regular basis. 5. Ensure adequate reception and medical staffing to provide sufficient support based upon center size, structure and donor flow. Create schedules for direct reports per company procedures. Monitor time card procedures, attendance and overtime usage. 6. Conduct investigations, participate in root cause analysis, and develop recommendations for process improvement. 7. Participate with management in conducting performance appraisals and providing performance feedback. With management review and direction, document verbal and written coaching level corrective actions, as needed. 8. Participate, as appropriate, with management in the recruitment and selection of center operation staff. 9. Act as liaison for Center Medical Director and Divisional Medical Director. Coordinate Center Medical Director activities. 10. Follow and ensure staff adheres to all Standard Operating Procedures (SOPs), company policies and procedures. 11. Comply with all local, state and federal regulations and laws to include, but not limited to: ADA, Civil Rights, EEOC, FDA, GHA, HIIPA, and OSHA. 12. Participate in selected Center Leadership meetings and present pertinent related medical topics. Conduct and document monthly medical meetings. 13. Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 14. Provide medical oversight and guidance to center specialty and employee Hep B programs. Understand policies and procedures associated with hyper immune programs at the center, as applicable. 15. Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine internal procedures and documentation audits, as applicable. Promote safety in all actions. 16. Maintain an environment free from harassment or intimidation of any employee by co-workers, management personnel or any external source. Immediately report (orally and/or in writing) all incidents of harassment to a manger and Human Resources. 17. Maintain professional image and confidentiality of all company records and information at all times. 18. Will be cross-trained in all technical areas and other functions to meet business needs. 19. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 20. Perform other job-related duties as assigned. Education • Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR • Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state Experience • Supervisory experience and regulated environment strongly preferred Working Conditions (physical & mental requirements) • Shares information with internal contacts with common desire to reach a solution • Ability to make decisions, which have moderate impact on immediate work unit • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Mar 30, 2020
This position is responsible for overseeing the applicant and return donor reception and registration processes. • Supervise reception and medical staff. • Assist management with daily center operations to include development of reception and medical staff, assessment and improvement of processes, troubleshooting issues and managing donor flow.
Main Responsibilities
1. In compliance with Standard Operating Procedures (SOPs), supervise daily activities of reception, medical, and customer service operations. Provide clear and consistent instructions and directions, conduct meetings, and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues. 2. In conjunction with other management and supervisory staff, facilitate donor movement throughout the center minimizing donor wait time and processing. 3. Supervise reception and medical work areas activities to ensure proper handling of supplies and materials. Coordinate plans and deliver medical and reception staff training. 4. Repair or replace equipment in a timely manner. Update equipment status and documentation on a regular basis. 5. Ensure adequate reception and medical staffing to provide sufficient support based upon center size, structure and donor flow. Create schedules for direct reports per company procedures. Monitor time card procedures, attendance and overtime usage. 6. Conduct investigations, participate in root cause analysis, and develop recommendations for process improvement. 7. Participate with management in conducting performance appraisals and providing performance feedback. With management review and direction, document verbal and written coaching level corrective actions, as needed. 8. Participate, as appropriate, with management in the recruitment and selection of center operation staff. 9. Act as liaison for Center Medical Director and Divisional Medical Director. Coordinate Center Medical Director activities. 10. Follow and ensure staff adheres to all Standard Operating Procedures (SOPs), company policies and procedures. 11. Comply with all local, state and federal regulations and laws to include, but not limited to: ADA, Civil Rights, EEOC, FDA, GHA, HIIPA, and OSHA. 12. Participate in selected Center Leadership meetings and present pertinent related medical topics. Conduct and document monthly medical meetings. 13. Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 14. Provide medical oversight and guidance to center specialty and employee Hep B programs. Understand policies and procedures associated with hyper immune programs at the center, as applicable. 15. Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine internal procedures and documentation audits, as applicable. Promote safety in all actions. 16. Maintain an environment free from harassment or intimidation of any employee by co-workers, management personnel or any external source. Immediately report (orally and/or in writing) all incidents of harassment to a manger and Human Resources. 17. Maintain professional image and confidentiality of all company records and information at all times. 18. Will be cross-trained in all technical areas and other functions to meet business needs. 19. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 20. Perform other job-related duties as assigned. Education • Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR • Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state Experience • Supervisory experience and regulated environment strongly preferred Working Conditions (physical & mental requirements) • Shares information with internal contacts with common desire to reach a solution • Ability to make decisions, which have moderate impact on immediate work unit • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
1 Promotes positive customer relations with all donors. 2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned.
Education • Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program • If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician
Experience • Minimum of one (1) year experience in a health care environment • Experience in a plasma or whole blood collection center or other regulated environment preferred • Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. • Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Mar 30, 2020
Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
1 Promotes positive customer relations with all donors. 2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma. 3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues. 4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability. 5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling. 6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent. 7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date. 8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods. 9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating. 10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations. 11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen. 12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned.
Education • Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program • If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician
Experience • Minimum of one (1) year experience in a health care environment • Experience in a plasma or whole blood collection center or other regulated environment preferred • Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. • Ability to instruct donors, staff and community regarding the benefit of plasma donation programs
Working Conditions (physical & mental requirements) • Ability to make decisions, which have moderate impact on immediate work unit. • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation • Occasionally perform tasks while standing and walking up to 100% of time • Examine and assess the skin and other abnormalities through sight, touch and smell • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the efficient and effective collection of plasma by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Mar 30, 2020
Responsible for the efficient and effective collection of plasma by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues. 10 Collects arm samples or whole blood samples from donors for testing. 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 14 Maintains confidentiality of all personnel, donor and center information. 15 May be cross-trained in other areas to meet the needs of the business. 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 17 Perform other job-related duties as assigned. Education • High school diploma or equivalent required. Experience • Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Working Conditions (physical & mental requirements) • Ability to complete routine forms or conduct routine oral communications • Ability to understand, remember and apply oral and/or written instructions • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Mar 30, 2020
Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
1 In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality. 2 Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples. 3 Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label. 4 Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs. 5 May ensure samples and units are packed and shipped in accordance with SOPs and center procedures. Prepares shipping and unit disposal documentation. 6 Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variances. 7 Conducts daily calibration of equipment according to SOPs. 8 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11 Maintains confidentiality of all personnel, donor and center information. 12 May be cross-trained in other areas to meet the needs of the business. 13 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in laboratory or warehouse environment preferred or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Mar 30, 2020
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
Mar 30, 2020
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions (physical & mental requirements) • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs
This opportunity is with our Deployment Solutions Commercial Division, which partners with top tier pharmaceutical, medical device and biotechnology companies to develop and execute sales and marketing strategies that deliver. In this role, you'll partner with a leading pharmaceutical company one of Syneos Health's long-term clients and most robust relationships. The selected professional will be an integral part of a nationwide sales team developing and managing an assigned territory. You will:
Proactively demonstrate and promote client’s products to targeted and non- targeted physicians and healthcare professionals in territory and develop an appropriate territory business plan to influence their prescribing decisions for the appropriate patient
Develop and maintain relationships with influential customers in the territory to enhance company and/or product loyalty and build the client’s brands
Manage territory budget to support sales and marketing activities
Utilize defined selling model by obtaining maximum commitment from customers on every call to impact positive territory engagement results
Leverage understanding of clinical studies and managed care to consult, influence and maintain customer relationships. Customize discussions with physicians based on their needs
Job Requirements
Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:
A Bachelor's Degree
2 years’ pharmaceutical, medical device or medical diagnostic sales
Appropriate disease state experience (Respiratory, Immunology, Diabetes, etc.)
A track record of sales success
Ability to travel and possess a valid driver’s license to drive to assigned healthcare accounts, unless otherwise specified
Mar 27, 2020
This opportunity is with our Deployment Solutions Commercial Division, which partners with top tier pharmaceutical, medical device and biotechnology companies to develop and execute sales and marketing strategies that deliver. In this role, you'll partner with a leading pharmaceutical company one of Syneos Health's long-term clients and most robust relationships. The selected professional will be an integral part of a nationwide sales team developing and managing an assigned territory. You will:
Proactively demonstrate and promote client’s products to targeted and non- targeted physicians and healthcare professionals in territory and develop an appropriate territory business plan to influence their prescribing decisions for the appropriate patient
Develop and maintain relationships with influential customers in the territory to enhance company and/or product loyalty and build the client’s brands
Manage territory budget to support sales and marketing activities
Utilize defined selling model by obtaining maximum commitment from customers on every call to impact positive territory engagement results
Leverage understanding of clinical studies and managed care to consult, influence and maintain customer relationships. Customize discussions with physicians based on their needs
Job Requirements
Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:
A Bachelor's Degree
2 years’ pharmaceutical, medical device or medical diagnostic sales
Appropriate disease state experience (Respiratory, Immunology, Diabetes, etc.)
A track record of sales success
Ability to travel and possess a valid driver’s license to drive to assigned healthcare accounts, unless otherwise specified
An Infusion Nurse is a licensed clinician who coordinates and provides direct patient care in the home or alternate treatment site to ensure patient safety with continuity and compliance under a physician’s plan of care. Works under the direct supervision of the designated supervisor.
Job Responsibilities (listed in order of importance and/or time spent)
Initiates, develops and implements nursing plan of treatments; evaluating patient progress towards goals. Organizes and participates in the provision of direct patient care, performs treatments, administers medications, and educates patients and families/caregivers. Modifies plan of treatment in response to changing patient status or physician orders to achieve established or revised patient care goals.
Assesses patient needs and physical status at each skilled visit through health data access and patient interview. Re-evaluates patient needs through physical reassessment, response to therapy, and supplemental physician orders. Obtains and clarifies physician orders for plan of treatment revisions, informs physician promptly of significant changes in patient's condition, and provides written summary to physician within supplemental order.
Provides effective and safe teaching using patient-centered care approach for patient and family to achieve independence with prescribed therapy and care needs through active participation per plan of treatment goals.
Effectively and timely communicates with Option Care’s Clinical team, medical providers, patients and families/caregivers to facilitate continuity of care. Prepares clinical documentation in real-time during visits and submits to the nursing department to comply with established time lines for billing optimization. Completes all documentation legibly, and applies approved abbreviations and documentation error correction practices per Option Care’s policy.
Coordinates discharge planning and prepares discharge summaries with patient instructions and thoroughly reports patient care needs, progress and goals when transferring care.
Demonstrates compliance with agency operations, Option Care’s policies and procedures, professional standards, local, state, federal regulations/guidelines, and accreditation standards.
Maximizes work efficiency through the use of computers and other automation technologies to validate plan of treatment orders, communicates patient care provided, and follows assigned visit schedule. Completes Daily Activity Record paper or electronic (eDAR) accurately and legibly according to agency submission requirements at the end of each work day.
Responds promptly and appropriately to patient requests. Initiates emergency procedures as necessary.
Accepts accountability for own practice through ethical and professional conduct. Follows established programs and practice within policies and procedures reflective of Option Care’s mission, values and objectives.
Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information including adherence to HIPAA regulations.
Speaks knowledgeably about Option Care’s scope of services and effectively instructs patients about related financial obligations for care and service charges.
Attends and completes required training modules, in-services, and continuing education to maintain competency and professional licensure for demonstrated knowledge regarding the care and management of patients in the home and/or alternate care settings. Participates in multidisciplinary team conferences and provides mentoring to other nurses for orientation and supervisory activities as assigned. Effectively provides oversight and coordination of paraprofessionals in the home setting and may act as the Supervisor in the absence of the Supervisor or Nurse Manager as applicable in accordance with state and federal regulations.
Participates in nursing department on-call responsibilities.
Actively participates in facility process improvement program and assists Supervisor or Nurse Manager with chart audit functions as applicable.
Performs other related duties as directed by supervisor.
Supervisory Responsibilities
Does this position have supervisory responsibilities? (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) No
Basic Education and/or Experience
Graduate of an accredited school of nursing and at least 1 year of experience as a registered nurse or recent graduate with prior experience as an IV Certified LVN/LPN with one year professional nursing experience.
Required license in Registered Nursing as granted by the state(s) of practice.
Current CPR certification.
Basic Qualifications
Demonstrated competency in patient care standards required for safe delivery of services and infusion skill sets applicable to agency programs and service needs. Advanced certification and training as applicable.
Required license to operate a motor vehicle in the state of practice with access to a vehicle for business travel with proof of liability insurance.
Basic knowledge of computer operating systems and software applications with the ability to apply knowledge in the effective use of nursing technology tools to communicate and document care provided.
Travel Requirements: (if required)
Willing to travel up to 100 % of the time for business purposes.
Preferred Qualifications & Interests (PQIs)
Bachelor of Science in Nursing as granted by an accredited school of nursing preferred.
Mar 23, 2020
An Infusion Nurse is a licensed clinician who coordinates and provides direct patient care in the home or alternate treatment site to ensure patient safety with continuity and compliance under a physician’s plan of care. Works under the direct supervision of the designated supervisor.
Job Responsibilities (listed in order of importance and/or time spent)
Initiates, develops and implements nursing plan of treatments; evaluating patient progress towards goals. Organizes and participates in the provision of direct patient care, performs treatments, administers medications, and educates patients and families/caregivers. Modifies plan of treatment in response to changing patient status or physician orders to achieve established or revised patient care goals.
Assesses patient needs and physical status at each skilled visit through health data access and patient interview. Re-evaluates patient needs through physical reassessment, response to therapy, and supplemental physician orders. Obtains and clarifies physician orders for plan of treatment revisions, informs physician promptly of significant changes in patient's condition, and provides written summary to physician within supplemental order.
Provides effective and safe teaching using patient-centered care approach for patient and family to achieve independence with prescribed therapy and care needs through active participation per plan of treatment goals.
Effectively and timely communicates with Option Care’s Clinical team, medical providers, patients and families/caregivers to facilitate continuity of care. Prepares clinical documentation in real-time during visits and submits to the nursing department to comply with established time lines for billing optimization. Completes all documentation legibly, and applies approved abbreviations and documentation error correction practices per Option Care’s policy.
Coordinates discharge planning and prepares discharge summaries with patient instructions and thoroughly reports patient care needs, progress and goals when transferring care.
Demonstrates compliance with agency operations, Option Care’s policies and procedures, professional standards, local, state, federal regulations/guidelines, and accreditation standards.
Maximizes work efficiency through the use of computers and other automation technologies to validate plan of treatment orders, communicates patient care provided, and follows assigned visit schedule. Completes Daily Activity Record paper or electronic (eDAR) accurately and legibly according to agency submission requirements at the end of each work day.
Responds promptly and appropriately to patient requests. Initiates emergency procedures as necessary.
Accepts accountability for own practice through ethical and professional conduct. Follows established programs and practice within policies and procedures reflective of Option Care’s mission, values and objectives.
Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information including adherence to HIPAA regulations.
Speaks knowledgeably about Option Care’s scope of services and effectively instructs patients about related financial obligations for care and service charges.
Attends and completes required training modules, in-services, and continuing education to maintain competency and professional licensure for demonstrated knowledge regarding the care and management of patients in the home and/or alternate care settings. Participates in multidisciplinary team conferences and provides mentoring to other nurses for orientation and supervisory activities as assigned. Effectively provides oversight and coordination of paraprofessionals in the home setting and may act as the Supervisor in the absence of the Supervisor or Nurse Manager as applicable in accordance with state and federal regulations.
Participates in nursing department on-call responsibilities.
Actively participates in facility process improvement program and assists Supervisor or Nurse Manager with chart audit functions as applicable.
Performs other related duties as directed by supervisor.
Supervisory Responsibilities
Does this position have supervisory responsibilities? (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) No
Basic Education and/or Experience
Graduate of an accredited school of nursing and at least 1 year of experience as a registered nurse or recent graduate with prior experience as an IV Certified LVN/LPN with one year professional nursing experience.
Required license in Registered Nursing as granted by the state(s) of practice.
Current CPR certification.
Basic Qualifications
Demonstrated competency in patient care standards required for safe delivery of services and infusion skill sets applicable to agency programs and service needs. Advanced certification and training as applicable.
Required license to operate a motor vehicle in the state of practice with access to a vehicle for business travel with proof of liability insurance.
Basic knowledge of computer operating systems and software applications with the ability to apply knowledge in the effective use of nursing technology tools to communicate and document care provided.
Travel Requirements: (if required)
Willing to travel up to 100 % of the time for business purposes.
Preferred Qualifications & Interests (PQIs)
Bachelor of Science in Nursing as granted by an accredited school of nursing preferred.
Qualified RN Registered Nurses, Occupational Therapist or Physical therapist will be tasked with the development, implementation and maintenance of the Advancing Mobility
Practice program at selected hospital/health system, promoting awareness of the Advancing Mobility Practice initiative throughout the hospital/health system. This is a full-time, two year contract with intent to hire after the two years.
Responsibilities:
Areas of responsibility/change management to include, but not limited to:
• Ownership of the full scope of safe patient handling and mobility within the organization,
focusing on achieving optional clinical and safety outcomes
• Strategically align the Advancing Mobility Practice with other hospital initiatives with a
focus on improving clinical outcomes and injury reduction in collaboration with hospital/health system clinical team
• Review and evaluation of SPH problem‐solving solutions as requested
• Assessment of adherence to SPHM policy and procedures
• Assessment of laundry and infection control systems (lift equip/slings)
• Review and evaluation of use of patient assessment criteria (BMAT)
• Review and evaluation of Mobility Champion/ Safe Moves SPHM practices
• Review and evaluation of End User SPHM practices
• Attend and report back to all necessary Task Force and Safety Committee meetings as it
pertains to the progress of the SPHM initiative.
• Conduct unit SPHM reviews or “Huddles” with unit managers and Mobility
Champions/Safe Move Coach to assess current status and areas for improvement
• Work in conjunction with client SPHM subject matter experts to gain in-depth knowledge
of program requirement, sustainment planning for achieving outcomes.
• Coordinate the education/training of new hires and hospital Mobility Champions/Safe Moves Champions
• Collect, analyze and provide timely report out of data related to Advancing Mobility
Practice program and outcomes, process to be completed in conjunction with Mobility
Champions as appropriate
Benefits :
In addition to working with a company that is focused on employee growth and well-being, you can expect:
Leadership and interaction with peers within the medical industry
Opportunity to be at the forefront of cutting edge technology
Professional growth and exposure to medical device industry
Access to continuing education via Novasyte Learning Center
Job Requirements
RN (Registered Nurse) or PT/OT (Physical Therapist or Occupational Therapist)
3-5 years of acute care nursing experience
Excellent communication skills
Professional demeanor
Strong understanding of Safe Patient Handling/Mobility (SPHM) and Fall Prevention
Mar 20, 2020
Qualified RN Registered Nurses, Occupational Therapist or Physical therapist will be tasked with the development, implementation and maintenance of the Advancing Mobility
Practice program at selected hospital/health system, promoting awareness of the Advancing Mobility Practice initiative throughout the hospital/health system. This is a full-time, two year contract with intent to hire after the two years.
Responsibilities:
Areas of responsibility/change management to include, but not limited to:
• Ownership of the full scope of safe patient handling and mobility within the organization,
focusing on achieving optional clinical and safety outcomes
• Strategically align the Advancing Mobility Practice with other hospital initiatives with a
focus on improving clinical outcomes and injury reduction in collaboration with hospital/health system clinical team
• Review and evaluation of SPH problem‐solving solutions as requested
• Assessment of adherence to SPHM policy and procedures
• Assessment of laundry and infection control systems (lift equip/slings)
• Review and evaluation of use of patient assessment criteria (BMAT)
• Review and evaluation of Mobility Champion/ Safe Moves SPHM practices
• Review and evaluation of End User SPHM practices
• Attend and report back to all necessary Task Force and Safety Committee meetings as it
pertains to the progress of the SPHM initiative.
• Conduct unit SPHM reviews or “Huddles” with unit managers and Mobility
Champions/Safe Move Coach to assess current status and areas for improvement
• Work in conjunction with client SPHM subject matter experts to gain in-depth knowledge
of program requirement, sustainment planning for achieving outcomes.
• Coordinate the education/training of new hires and hospital Mobility Champions/Safe Moves Champions
• Collect, analyze and provide timely report out of data related to Advancing Mobility
Practice program and outcomes, process to be completed in conjunction with Mobility
Champions as appropriate
Benefits :
In addition to working with a company that is focused on employee growth and well-being, you can expect:
Leadership and interaction with peers within the medical industry
Opportunity to be at the forefront of cutting edge technology
Professional growth and exposure to medical device industry
Access to continuing education via Novasyte Learning Center
Job Requirements
RN (Registered Nurse) or PT/OT (Physical Therapist or Occupational Therapist)
3-5 years of acute care nursing experience
Excellent communication skills
Professional demeanor
Strong understanding of Safe Patient Handling/Mobility (SPHM) and Fall Prevention
Takeda Pharmaceutical Company Ltd
Augusta, GA, USA
POSITION OBJECTIVES:
Deliver Takeda’s partnership aspiration at Priority Accounts including developing and delivering account strategy
Secure and maintain appropriate access for Takeda brands for accounts to include all books of business
Be the interface between sales leadership and managed markets for the northeast territory
POSITION ACCOUNTABILITIES:
Build strategic account plans to deliver on Takeda’s brand payer strategies for access
Quarterback all account interactions and initiatives to include Medical Affairs, HEOR, Managed Markets Strategic Partnerships, Executive Exchanges, etc.
Establish and maintain customer relationships across multiple departments and multiple levels within the account
Map organizational decision-makers and influencers and uncover account needs to identify high potential opportunities for partnerships
Build and present business cases for contracting with all direct accounts and for accounts in which you have built strategic partnership opportunities to include down-stream clients
Negotiate contracts and meet revenue/rebate objectives vs. budget
Ensure Takeda formulary positioning focused on profitability to meet market share objectives; Improved formulary placement and increase patient access
Integrate Advocacy support, diagnose patient assistance/ reimbursement and troubleshoot access barriers as needed.
Utilize all available resources (volume/ claims analytics, reimbursement data, etc.) at the product & payer level to optimize opportunities.
Deliver sales pull-through o Work directly with the sales leadership team to identify market access opportunities and drive pull through of access wins across the region and give strategic payer guidance to minimize access losses and continue to drive market demand
Coordinate and maintain internal partnerships o Collaborate with internal stakeholders to support strategic account planning and brand payer strategy to include MACS, Contracts & Pricing, Payer & Pricing Analytics, Government Affairs, Medical Affairs, Patient Services & Field Reimbursement to support strategic goals o Develop and maintain relationships with other internal support functions (e.g., Legal)
EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS:
Required:
BS/BA degree
3+ years of previous management or account management experience
Knowledge and Skills:
Detailed knowledge of payor/PBM economics: understanding key issues and how these shift given changing US healthcare landscape
In-depth pharma knowledge: including prescribing, regulations, CMS & state policies, supply chain, managed care, sales and legal)
Strategic thinking: understand account priorities and impact on individual decision-makers
Consultative selling: ability to identify emerging stakeholder needs and to problem-solve innovative ways (programs, contracts etc.) for Takeda to help meet those needs
Prioritization: to ensure that effort is directed towards account with greatest potential (e.g., priority accounts)
Coordination across multiple internal stakeholders: leadership and communication skills
Clear understanding of analytics: ability to apply analytical insight to drive account performance and ability to “ask the right questions” of analytical resources
Business planning: develop a robust and challenging business plan for the account, and align Takeda stakeholders against delivery
TRAVEL REQUIREMENTS:
•Approximate 30-40% travel expected within geography
Mar 19, 2020
POSITION OBJECTIVES:
Deliver Takeda’s partnership aspiration at Priority Accounts including developing and delivering account strategy
Secure and maintain appropriate access for Takeda brands for accounts to include all books of business
Be the interface between sales leadership and managed markets for the northeast territory
POSITION ACCOUNTABILITIES:
Build strategic account plans to deliver on Takeda’s brand payer strategies for access
Quarterback all account interactions and initiatives to include Medical Affairs, HEOR, Managed Markets Strategic Partnerships, Executive Exchanges, etc.
Establish and maintain customer relationships across multiple departments and multiple levels within the account
Map organizational decision-makers and influencers and uncover account needs to identify high potential opportunities for partnerships
Build and present business cases for contracting with all direct accounts and for accounts in which you have built strategic partnership opportunities to include down-stream clients
Negotiate contracts and meet revenue/rebate objectives vs. budget
Ensure Takeda formulary positioning focused on profitability to meet market share objectives; Improved formulary placement and increase patient access
Integrate Advocacy support, diagnose patient assistance/ reimbursement and troubleshoot access barriers as needed.
Utilize all available resources (volume/ claims analytics, reimbursement data, etc.) at the product & payer level to optimize opportunities.
Deliver sales pull-through o Work directly with the sales leadership team to identify market access opportunities and drive pull through of access wins across the region and give strategic payer guidance to minimize access losses and continue to drive market demand
Coordinate and maintain internal partnerships o Collaborate with internal stakeholders to support strategic account planning and brand payer strategy to include MACS, Contracts & Pricing, Payer & Pricing Analytics, Government Affairs, Medical Affairs, Patient Services & Field Reimbursement to support strategic goals o Develop and maintain relationships with other internal support functions (e.g., Legal)
EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS:
Required:
BS/BA degree
3+ years of previous management or account management experience
Knowledge and Skills:
Detailed knowledge of payor/PBM economics: understanding key issues and how these shift given changing US healthcare landscape
In-depth pharma knowledge: including prescribing, regulations, CMS & state policies, supply chain, managed care, sales and legal)
Strategic thinking: understand account priorities and impact on individual decision-makers
Consultative selling: ability to identify emerging stakeholder needs and to problem-solve innovative ways (programs, contracts etc.) for Takeda to help meet those needs
Prioritization: to ensure that effort is directed towards account with greatest potential (e.g., priority accounts)
Coordination across multiple internal stakeholders: leadership and communication skills
Clear understanding of analytics: ability to apply analytical insight to drive account performance and ability to “ask the right questions” of analytical resources
Business planning: develop a robust and challenging business plan for the account, and align Takeda stakeholders against delivery
TRAVEL REQUIREMENTS:
•Approximate 30-40% travel expected within geography
Join Zoetis – and build your career with a global animal health company dedicated to supporting its customers and their businesses.
Why Zoetis
Zoetis has more than 60 years of experience in delivering innovative, high-quality products and services that benefit our customers.
Zoetis work environment
At Zoetis, we take pride in a collaborative spirit and high-performing environment where every colleague is given room to learn and grow.
Your opportunities at Zoetis
We invest in our people and offer diverse and exciting opportunities to make a difference in a growing global industry while shaping the future of animal health.
Results that matter
Our colleagues make an impact by working hand-in-hand with those who raise and care for animals to better understand and address the unique real-world challenges they face.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system.
Mar 18, 2020
Join Zoetis – and build your career with a global animal health company dedicated to supporting its customers and their businesses.
Why Zoetis
Zoetis has more than 60 years of experience in delivering innovative, high-quality products and services that benefit our customers.
Zoetis work environment
At Zoetis, we take pride in a collaborative spirit and high-performing environment where every colleague is given room to learn and grow.
Your opportunities at Zoetis
We invest in our people and offer diverse and exciting opportunities to make a difference in a growing global industry while shaping the future of animal health.
Results that matter
Our colleagues make an impact by working hand-in-hand with those who raise and care for animals to better understand and address the unique real-world challenges they face.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system.
We are currently searching for an entrepreneurial, highly motivated, results focused sales professionals to work as a Pharmaceutical Sales Rep in this territory. In this role, you will deliver sales results to support our pharmaceutical and healthcare products. This position will report to a Sales Manager. The successful Pharmaceutical Sales Rep hired will have a direct impact on the execution of our brand’s growth strategy and demonstrating our commercial values of keeping the patient at center, collaboration, relentless pursuit of excellence and trust in all we do.
Pharmaceutical Sales Rep Job Summary:
This position will act as an integral member of our Commercial Sales team by delivering sales results for all of our products as well as services.
All of our Pharmaceutical Sales Rep Responsibilities will include, but not be limited to:
This direct customer facing role will be responsible for executing our brand and sales strategy to effectively demonstrate our product value to key customers.
Utilizing knowledge and expertise of local market trends, institutions, and key customers to optimize our national strategy to drive business results at the territory level
Executing against team established business and account plans to improve brand usage within key accounts
Collaborating with matrix team members to improve territory performance and elevate brand value.
Utilizing internal resources, such as market data and analysis to shape territory business plans to drive business results and impact patients
Responsible for using our internal systems to work through call planning and record call activity Identifying and seizing opportunities to build organizational efficiency and process improvements to positively impact business results
Qualified Pharmaceutical Sales Rep Required Skills and Qualifications:
A college degree is preferred otherwise must be able to show demonstrated sales abilities
Ability to develop strategic long-term relationships with customers aimed at helping patients and achieving business results
Must be able to communicate pharmacodynamics with physicians as well as other clinical evidence
Proven track record of sales results, commitment to performance excellence
Must be able to obtain vendor credentialing as well as maintain industry certifications
Strong alignment to our corporate values of patient at center, collaboration, relentless pursuit of excellence and trust in all we do Strong organizational and time management skills
Completion of some type of pharmaceutical sales education
Familiarity with databases, statistics, product lines and latest medical issues
Strong business acumen and ability to understand market opportunities
An Equal Opportunity Employer - Females, Minorities, Veterans, and Disabled.
The next step is yours. Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week.
Mar 16, 2020
Full time
We are currently searching for an entrepreneurial, highly motivated, results focused sales professionals to work as a Pharmaceutical Sales Rep in this territory. In this role, you will deliver sales results to support our pharmaceutical and healthcare products. This position will report to a Sales Manager. The successful Pharmaceutical Sales Rep hired will have a direct impact on the execution of our brand’s growth strategy and demonstrating our commercial values of keeping the patient at center, collaboration, relentless pursuit of excellence and trust in all we do.
Pharmaceutical Sales Rep Job Summary:
This position will act as an integral member of our Commercial Sales team by delivering sales results for all of our products as well as services.
All of our Pharmaceutical Sales Rep Responsibilities will include, but not be limited to:
This direct customer facing role will be responsible for executing our brand and sales strategy to effectively demonstrate our product value to key customers.
Utilizing knowledge and expertise of local market trends, institutions, and key customers to optimize our national strategy to drive business results at the territory level
Executing against team established business and account plans to improve brand usage within key accounts
Collaborating with matrix team members to improve territory performance and elevate brand value.
Utilizing internal resources, such as market data and analysis to shape territory business plans to drive business results and impact patients
Responsible for using our internal systems to work through call planning and record call activity Identifying and seizing opportunities to build organizational efficiency and process improvements to positively impact business results
Qualified Pharmaceutical Sales Rep Required Skills and Qualifications:
A college degree is preferred otherwise must be able to show demonstrated sales abilities
Ability to develop strategic long-term relationships with customers aimed at helping patients and achieving business results
Must be able to communicate pharmacodynamics with physicians as well as other clinical evidence
Proven track record of sales results, commitment to performance excellence
Must be able to obtain vendor credentialing as well as maintain industry certifications
Strong alignment to our corporate values of patient at center, collaboration, relentless pursuit of excellence and trust in all we do Strong organizational and time management skills
Completion of some type of pharmaceutical sales education
Familiarity with databases, statistics, product lines and latest medical issues
Strong business acumen and ability to understand market opportunities
An Equal Opportunity Employer - Females, Minorities, Veterans, and Disabled.
The next step is yours. Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week.
JOB RESPONSIBILITIES:
1. Fulfill the responsibilities as listed in CLIA ‘88 (42 C.F.R. §493.1495). Additional responsibilities may be defined by applicable laws and regulations.
2. Fulfill the responsibilities that have been reapportioned by the Laboratory/Medical Director as detailed in CLIA ’88 (42 CFR §493.1407). Additional responsibilities may be defined by applicable laws and regulations.
3. If applicable, perform review of anatomic pathology patient samples and quality control and assurance documents.
4. If applicable, perform review of clinical pathology results and quality control and assurance documents.
5. Participate in departmental professional Quality Control and Quality Assurance activities, e.g. Pathologist Competency Assessment Program.
6. Interact with ordering physicians who request to speak with a pathologist.
7. Comply with all Quest Diagnostics policies including but not limited to the following:
a. Observe all policies in “Your Compliance Policy Handbook”
b. Obtain the minimum Continuing Medical Education credits as required by current policy entitled “Professional Benefits/Continuing Education Policy For Physicians”
c. Adhere to existing and new Standard Operating Procedures and Policies as issued by the Best Practice Teams and local business unit, including any standards that exceed the minimum requirements of federal, state and local laws and regulations.
d. Assist Quest Diagnostics in assuring that applicable Quest Diagnostics policies as well as federal, state, and local laws, rules, and regulations concerning health and safety are met.
Authored by Corporate Anatomic Pathology and AP Best Practices Team page 2 of 3
Reviewed and approved by Corporate Medical and Corporate Human Resources
8. Cooperate with other Quest Diagnostics initiatives and programs that may arise from time to time such as the following:
a. Serve on Quest Diagnostics’ Best Practice Teams, Six Sigma Teams or other specific committees and to participate in and/or direct special projects to meet the professional and business goals of Quest Diagnostics.
b. Maintain timely contact with pathologists and other physicians and scientists, to be responsive to their needs, and to respond in a timely manner to their requests for consultation concerning test methodology and clinical correlation of Quest Diagnostics testing services.
c. Assist in any special project such as test method validation, reference range standardization, safety and quality assurance.
d. Assist Quest Diagnostics in professional liaison with professional societies concerned with clinical laboratory medicine. This includes professional medical associations, governmental agencies, and other regulatory bodies concerned with the nature and scope of clinical laboratory business.
Feb 11, 2020
JOB RESPONSIBILITIES:
1. Fulfill the responsibilities as listed in CLIA ‘88 (42 C.F.R. §493.1495). Additional responsibilities may be defined by applicable laws and regulations.
2. Fulfill the responsibilities that have been reapportioned by the Laboratory/Medical Director as detailed in CLIA ’88 (42 CFR §493.1407). Additional responsibilities may be defined by applicable laws and regulations.
3. If applicable, perform review of anatomic pathology patient samples and quality control and assurance documents.
4. If applicable, perform review of clinical pathology results and quality control and assurance documents.
5. Participate in departmental professional Quality Control and Quality Assurance activities, e.g. Pathologist Competency Assessment Program.
6. Interact with ordering physicians who request to speak with a pathologist.
7. Comply with all Quest Diagnostics policies including but not limited to the following:
a. Observe all policies in “Your Compliance Policy Handbook”
b. Obtain the minimum Continuing Medical Education credits as required by current policy entitled “Professional Benefits/Continuing Education Policy For Physicians”
c. Adhere to existing and new Standard Operating Procedures and Policies as issued by the Best Practice Teams and local business unit, including any standards that exceed the minimum requirements of federal, state and local laws and regulations.
d. Assist Quest Diagnostics in assuring that applicable Quest Diagnostics policies as well as federal, state, and local laws, rules, and regulations concerning health and safety are met.
Authored by Corporate Anatomic Pathology and AP Best Practices Team page 2 of 3
Reviewed and approved by Corporate Medical and Corporate Human Resources
8. Cooperate with other Quest Diagnostics initiatives and programs that may arise from time to time such as the following:
a. Serve on Quest Diagnostics’ Best Practice Teams, Six Sigma Teams or other specific committees and to participate in and/or direct special projects to meet the professional and business goals of Quest Diagnostics.
b. Maintain timely contact with pathologists and other physicians and scientists, to be responsive to their needs, and to respond in a timely manner to their requests for consultation concerning test methodology and clinical correlation of Quest Diagnostics testing services.
c. Assist in any special project such as test method validation, reference range standardization, safety and quality assurance.
d. Assist Quest Diagnostics in professional liaison with professional societies concerned with clinical laboratory medicine. This includes professional medical associations, governmental agencies, and other regulatory bodies concerned with the nature and scope of clinical laboratory business.
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
In Sales you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, our Sales Teams are often the public face of our organization. As a result we make every effort to support and develop their skills. Working across a strong customer base, you’ll find you have the flexibility and autonomy to structure your days while having the confidence that comes from promoting a well-recognized and trusted brand. With lots of opportunities for repeat business and referrals, we also offer outstanding support, plus great pay and benefits.
Know that there are people behind the data. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
In Logistics you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, our Logistics personnel are critical to the people we serve – your fast, safe and efficient transportation is an important step in diagnoses and treatment. As a career, it offers variety and a certain amount of independent working – with the added bonus of meeting and dealing with a variety of people in your day. Joining a diverse team, a Logistics role can offer you a stable, long-term career.
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
Feb 11, 2020
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
In Sales you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, our Sales Teams are often the public face of our organization. As a result we make every effort to support and develop their skills. Working across a strong customer base, you’ll find you have the flexibility and autonomy to structure your days while having the confidence that comes from promoting a well-recognized and trusted brand. With lots of opportunities for repeat business and referrals, we also offer outstanding support, plus great pay and benefits.
Know that there are people behind the data. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
In Logistics you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, our Logistics personnel are critical to the people we serve – your fast, safe and efficient transportation is an important step in diagnoses and treatment. As a career, it offers variety and a certain amount of independent working – with the added bonus of meeting and dealing with a variety of people in your day. Joining a diverse team, a Logistics role can offer you a stable, long-term career.
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
Compensation
$45,000 Annually (plus commission)
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time
We are seeking an Entry Level Pharmaceutical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
Present and sell company products and services to new and existing customers (ortho/podiatry/family practice)
Prospect and contact potential customers
Reach agreed upon sales targets by the deadline (very goal specific)
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Create sales material to present to customers
Qualifications:
Previous experience in sales, customer service, or other related fields
Able to work large geography
Familiarity with CRM platforms
Ability to build rapport with clients
Strong negotiation skills
Deadline and detail-oriented
Willingness to conduct pharmacy sales calls
Reside in your territory
About WraSer Pharmaceuticals:
WraSer Pharmaceuticals is a privately held pharmaceutical company focusing on pain management, specifically NSAID, Migraine, and Opiate Analgesics.
Feb 10, 2020
Full time
Compensation
$45,000 Annually (plus commission)
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time
We are seeking an Entry Level Pharmaceutical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
Present and sell company products and services to new and existing customers (ortho/podiatry/family practice)
Prospect and contact potential customers
Reach agreed upon sales targets by the deadline (very goal specific)
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Create sales material to present to customers
Qualifications:
Previous experience in sales, customer service, or other related fields
Able to work large geography
Familiarity with CRM platforms
Ability to build rapport with clients
Strong negotiation skills
Deadline and detail-oriented
Willingness to conduct pharmacy sales calls
Reside in your territory
About WraSer Pharmaceuticals:
WraSer Pharmaceuticals is a privately held pharmaceutical company focusing on pain management, specifically NSAID, Migraine, and Opiate Analgesics.
We are a growing company that values and rewards our team members, recognizes your special skills and experience and offers opportunities for growth. Join more than 14,000 team members who help change lives every day and share a mission of delivering high quality home health, hospice and private duty care at home. Dynamic culture: Help bring life-changing services to patients through work with referral sources and clinical team Bonuses and recognition: Bonus plan, ongoing training and recognition from leadership Support and tools: Shine on your own, with the support of a clinical and operations team, ongoing training and technology resources Advancement: Professional development to build skills and opportunities to advance Healthcare leader: Progressive, stable company with 30 years of experience in delivering care at home and a commitment to clinical excellence If you’re looking for a home where you can put your skills and experience to work, make a difference every day and pursue your goals for the future, join our team.
Amedisys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.
Feb 10, 2020
We are a growing company that values and rewards our team members, recognizes your special skills and experience and offers opportunities for growth. Join more than 14,000 team members who help change lives every day and share a mission of delivering high quality home health, hospice and private duty care at home. Dynamic culture: Help bring life-changing services to patients through work with referral sources and clinical team Bonuses and recognition: Bonus plan, ongoing training and recognition from leadership Support and tools: Shine on your own, with the support of a clinical and operations team, ongoing training and technology resources Advancement: Professional development to build skills and opportunities to advance Healthcare leader: Progressive, stable company with 30 years of experience in delivering care at home and a commitment to clinical excellence If you’re looking for a home where you can put your skills and experience to work, make a difference every day and pursue your goals for the future, join our team.
Amedisys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.
