Phlebotomist II

Customer Service Health Care Nurse Pharmaceutical

Job Description

Our ideal phlebotomist is patient, reliable, and really commits to keep our donors comfortable and happy.

Primary Responsibilities:

  • You assist in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.
  • You establish rapport with donors to ensure overall customer happiness with the center to support long-term donation, all while ensuring donor confidentiality.
  • You respond to and assist with handling donor reactions in accordance with guidelines.
  • Monitors donor and equipment to ensure health of donors and quality of product.
  • Sets up, disconnects, and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc. Ensures the proper calibration and maintenance of autopheresis machines and associated equipment. May be trained to repair plasma equipment.
  • Disconnects and disposes of all contaminated disposable equipment. Ensures proper cleaning of equipment and work area between donors. Maintains accurate and thorough documentation of production records.
  • Learns and maintains thorough familiarity and compliance with all state and federal regulations, FDA-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures. You report all unsafe situations or conditions to area lead, supervisor or manager.