The Technical Service Engineer will be responsible for maintaining, repairing and servicing equipment in an assigned geography and other areas as needed. On-going training and support will be provided to the Technical Services Engineer. Our product is positioned to grow and the service organization will be required to mirror that growth with customer support.
Education / Experience / Skills:
Bachelor’s degree preferred in medical technology, biomedical engineering or related field. Military electronics training/certification preferred. Technical certificates considered.
Minimum of 2 or more years’ experience in maintenance of equipment, preferably in the field of Medical Devices
Familiarity with Quality Systems and ISO regulations – (cGMP, ISO) Basic computer skills with proficiency in Microsoft office applications
Writing skill necessary to effectively communicate technical /clinical information to others
Verbal skills to clearly and concisely communicate information to customers
Experience with SAP, Master Control or like database.
Computer literacy is required
Strong customer focus and teamwork aptitude with well-developed interpersonal, communication and listening skills
Analytical and technical mind-set with demonstrated troubleshooting skills Ability to handle multiple activities, with flexibility to adapt to urgent situations
Must be capable of individual initiative to prioritize and coordinate service activities and travels with direct colleagues
Organize and express ideas clearly – both verbal and written Enthusiastic, dedicated and committed approach to work
Experience in a regulated, and/or global environment is highly desired.
Sound organizational and prioritization skills
Ability to work with and establish solid relationships with diverse groups of individuals both inside and outside of the organization.
Ability to work effectively with multi-functional teams
Mallinckrodt Pharmaceuticals is a multibillion dollar specialty pharmaceutical company focused on our mission: Managing Complexity. Improving Lives. We provide medicines to address unmet patient needs, stemming from 150 years of using our unique strengths, experience and expertise to help improve people’s lives. Discover how our rich history of innovation and patient-centered solutions has helped influence our vision for the future.
Our strong ability to master and manage complexity is the key component in making high-quality products that provide value for patients. Mallinckrodt’s growing portfolio of specialty pharmaceuticals help treat a wide variety of health conditions. Mallinckrodt’s strategic vision is an innovation-driven specialty pharmaceutical company focused on improving outcomes for patients with severe and critical conditions.
We invest in our areas of focus that include autoimmune and rare diseases in specialty areas like neurology, rheumatology, nephrology, pulmonology and ophthalmology; immunotherapy and neonatal respiratory critical care therapies; analgesics and gastrointestinal products.
To see what sets Mallinckrodt apart, take a look at our distinctive approach to solving complex challenges with unique solutions.