Clinical Sales Specialist

  • Ironwood Pharmaceutical
  • Syracuse, NY, USA
  • Nov 17, 2022
Consultant Health Care Marketing Pharmaceutical Sales

Job Description

This position will call on gastroenterologists and primary care physicians and will report to a Regional Sales Manager.


  • Develop superior product and disease state knowledge and effectively educate and engage healthcare professionals in dialogue about clinical evidence, approved indications, and product efficacy/safety profiles to support on-label prescribing for appropriate patients.
  • Representative must demonstrate a strong understanding of relevant disease states and possess a solid ability to communicate necessary technical, scientific, and product and disease management information to customers.
  • Ability to effectively engage in product discussions in accordance with Ironwood’s selling approach
  • Drive sales performance in a compliant manner and work to meet or exceed territory sales goals through execution of regional and national marketing strategies
  • Regularly use a variety of analytical tools to understand and evaluate the business in order to best determine how to accomplish sales objectives.
  • Work collaboratively with Ironwood personnel and co-promote to achieve common objectives through coordinated selling efforts.
  • Provide timely and competent administrative management of work hours, sales call data, customer objectives, communication responses, synchronization, sample management, and travel, meal and other expense reporting.
  • Key account management:  Total office call
  • Understands that at Ironwood, compliance is an expectation for which we are all held accountable and this philosophy extends to our sales efforts. We seek sales professionals who understand that we operate in a heavily regulated industry, that as an Ironwood employee we are all owners of the company, and that to protect the company that we own we will only sell our products in a manner that complies with all applicable laws, rules and regulations.

Basic Qualifications:

  • Bachelor’s degree
  • Associate CSS:  Minimum of 1 year of pharmaceutical sales experience
  • CSS:  Minimum of 4 years of pharmaceutical sales experience
  • Senior CSS: Minimum of 10 years of pharmaceutical sales experience
  • Possess a current and valid driver’s license at all times
  • Able to operate a motor vehicle
  • Travel over a broad geography

Preferred Qualifications:

  • Exceptional communication skills (oral and written); ability to articulate and implement tactical product and territory strategies.
  • Specialty sales preferred
  • Ability to prioritize tasks, problem solve and work with co-promote partner(s) to make strategic business decisions.
  • Strong computer skills (Word, Excel and PowerPoint).
  • Strong analytical skills
  • Demonstrated leadership ability