You will be responsible for collecting data bases, gathering information and assessing potential problems, coordinating logistics, and assisting in the reporting of data for presentation.
Collect data bases from various Instruments using proprietary gateway solutions and run the data in a tool that will then compile the information for group consumption
Assist with the installation and implementation of drug dispensing machines in the acute care setting
Contact customers as needed to ask questions and gather information to assess potential problems or challenges within the account.
Assist with administrative tasks to help coordinate logistics to support any mitigation plans.
Collect, record, and report data to assist with presenting results and findings to team members.
In addition to working with a company that strives to provide employee growth and opportunity, employees have the opportunity to:
• Develop strong leadership and educator skills and interact with peers in the healthcare setting without patient care responsibilities
• Be at the forefront of cutting edge medical device technology
• Gain professional growth and exposure to medical device industry
• Access to continuing education via Novasyte Learning Center
Qualifications and Requirements:
Education and Experience
Bachelors in Biology, Medical technology, Biological Sciences or Engineering is preferred. Other degrees will be accepted with relevant work experience.
Relevant laboratory experience preferred
Experience in a contact center or customer centric environment
Must have proficient PC skills (Microsoft Office package).
Experience with data acquisition, analysis, and basic statistics is preferred.
Must have the ability to multi-task and be adaptable to changing business environments(s). Detail oriented and good communication skills highly preferred
Must have effective communication and customer service skills including technical writing and the ability to manage complex technical conversations via telephone.
Demonstrate professional teaching skills
Ability to work independently and manage time effectively
Knowledge and Skills
Demonstrated leadership, motivational and organizational skills with a proven track record of accomplishments in cross-functional projects/teams/programs.
Demonstrated effective interpersonal skills; including effective internal and external communications and crisis/conflict resolution skills
Demonstrated effective knowledge and use of various computer systems
Consistent professionalism in customer, cross-team/functional interactions with high concern for customer needs and expectation
Healthcare is an industry designed to help humans. As a global community, we continuously invest and commit to advancing human health. To deliver value and real outcomes. To rise to the challenge to find the next breakthrough by making the most of increasingly limited resources.
We are inspired by the potential and propelled by the possibilities. We share the vision to drive healthcare forward. To see how we can help accelerate progress and achievements. Others are developing these medical breakthroughs. We do our part by using breakthroughs in insights, technology and human intelligence to reimagine and deliver ways to help make them a reality.
It’s bigger than better clinical trials. Or advances in technologies and analytics. Or faster insights. It’s about exploring a new path to better health outcomes via Human Data Science. It’s about harnessing the power of the IQVIA CORE™ to channel the insights, commercial and scientific depth, and executional expertise that drive maximum value for our customers.
Motivated by the industry we help, we’re committed to providing solutions that enable life sciences companies to innovate with confidence, maximize opportunities, and, ultimately, drive human health outcomes forward.