Implementation Analyst, Novasyte

  • IQVIA
  • Lexington, KY, USA
  • Sep 20, 2021
Health Care Pharmaceutical Strategy-Planning

Job Description

You will be responsible for collecting data bases, gathering information and assessing potential problems, coordinating logistics, and assisting in the reporting of data for presentation.

Responsibilities:

  • Collect data bases from various Instruments using proprietary gateway solutions and run the data in a tool that will then compile the information for group consumption

  • Assist with the installation and implementation of drug dispensing machines in the acute care setting

  • Contact customers as needed to ask questions and gather information to assess potential problems or challenges within the account.

  • Assist with administrative tasks to help coordinate logistics to support any mitigation plans.

  • Collect, record, and report data to assist with presenting results and findings to team members.

Benefits:

In addition to working with a company that strives to provide employee growth and opportunity, employees have the opportunity to:

• Develop strong leadership and educator skills and interact with peers in the healthcare setting without patient care responsibilities

• Be at the forefront of cutting edge medical device technology

• Gain professional growth and exposure to medical device industry

• Access to continuing education via Novasyte Learning Center

Qualifications and Requirements:

Education and Experience

  • Bachelors in Biology, Medical technology, Biological Sciences or Engineering is preferred. Other degrees will be accepted with relevant work experience.

  • Relevant laboratory experience preferred

  • Experience in a contact center or customer centric environment

  • Must have proficient PC skills (Microsoft Office package).

  • Experience with data acquisition, analysis, and basic statistics is preferred.

  • Must have the ability to multi-task and be adaptable to changing business environments(s). Detail oriented and good communication skills highly preferred

  • Must have effective communication and customer service skills including technical writing and the ability to manage complex technical conversations via telephone.

  • Demonstrate professional teaching skills

  • Ability to work independently and manage time effectively

Knowledge and Skills

  • Demonstrated leadership, motivational and organizational skills with a proven track record of accomplishments in cross-functional projects/teams/programs.

  • Demonstrated effective interpersonal skills; including effective internal and external communications and crisis/conflict resolution skills

  • Demonstrated effective knowledge and use of various computer systems

  • Consistent professionalism in customer, cross-team/functional interactions with high concern for customer needs and expectation