This role will report to the Vice President, US Medical Devices Business Unit, and is responsible for managing, supporting, and improving the information technology for the US office and remote US commercial team. This role will also have a dotted line reporting to the Global IT Operations Director. This individual will be a key member of the Group IT team, responsible for contributing to the Group IT strategy and the local implementation of that strategy, and expected to contribute and present ideas, initiatives, improvements, and solutions.
Working within Corporate guidelines and with little direct day to day supervision, the role is very much autonomous and a real opportunity to shape and influence the broader Circassia IT landscape while delivering significant local business and service benefits. Ideally, this individual will be dynamic and personable, who gets things done and readily interacts and communicates exceptionally with colleagues and peers, and works well under pressure. The individual will have had previous experience of managing a small successful IT team and preparing and delivering to the annual budget, managing audits, and inventories to name but a few essential IT activities.
Technically, this person enjoys a challenge and is creative in their solutions, with sufficient grounding in networking, communications, security, and WAN/LAN infrastructure to deliver a high level of continuous operation to the US office. They are an Office 365 product expert and have a familiarity with the broader Azure cloud and how these technologies can deliver added value to the business.
The role can be summarised as encompassing three key areas, that of a local solutions advisor, a local technical advisor, and a service manager for the US team:
As our service specialist, this individual will be responsible for defining and delivering all US IT service & support across all devices, with many being remote commercial users.
Other Responsibilities of Role
Qualifications and/or experience required to perform the role
Circassia is a dynamic, rapidly-growing company and consequently we are recruiting a range of experts to support our expanding activities. We have a number of exciting career opportunities open currently, and are always happy to hear from exceptional individuals who can contribute to Circassia’s success.