Clinical Nurse Consultant

  • Celgene
  • Gainesville, FL, USA
  • Jan 08, 2020
Consultant Health Care Nurse Pharmaceutical

Job Description

Come Join Celgene's Clinical Nurse Consultants (CNC) organization! CNCs function as a Registered Nurse (RN) or an Advanced Practice Provider (APP) delivering direct patient care to Hematology Oncology patients.  CNCs are clinical subject matter experts, identifying opportunities to create disease awareness and provide disease state education and safety related patient management programs related to the current hematology/oncology portfolio and relevant future disease states.   Celgene CNCs educate HCPs, Patients and Caregivers through Patient Support Groups, external collaborating or co-promotion partners, internal cross functional colleagues and field-based sales professionals. 

Through peer to peer engagements, Celgene CNCs:

  • Assess and diagnose the educational needs of HCPs, Patients and Caregivers
  • Set goals to achieve desired outcomes
  • Plan and implement educational interventions
  • Evaluate the effectiveness of these interventions 

Celgene CNCs are committed to excellence and exceptionalism because Patients are Waiting!

***This position will be responsible for institutions within the assigned geographic area covering Minnesota, North Dakota, South Dakota and a limited scope in Iowa, including Sioux City. 

Responsibilities will include:


  • Create awareness through delivery of disease state educational presentations to external customers (nurses, APPs, physicians and other health care providers) in various practice settings
  • Conduct assessments to validate appropriate patient populations, gather insights and identify customer needs in pre-launch disease areas
  • Develop CNC content and tools for use with external customers, patients and caregivers

Launch and ongoing educational support

  • Deliver safety related product education on dosing, administration, product handling/storage, safety and adverse event management
  • Provide disease state education to external customers, patients and caregivers
  • Enhance clinical acumen and therapeutic knowledge
  • Provide subject matter expertise to marketing colleagues, train internal cross functional partners and field-based colleagues
  • Support professional meetings, including staffing exhibits, reporting on scientific sessions, and facilitate interactions with internal partners and key customers

Develop CNC Clinical Education Plans

  • Develop and maintain significant relationships with Nursing leaders and other HCP staff members involved with direct patient care and management to diagnose account educational needs
  • Navigate diverse account environments to understand the clinical needs and issues of various stakeholders at all levels within the account
  • Leverage CNC Analytics and insights gathered from customer interactions to construct account level clinical educational plans
  • Collaborate and regularly communicate with CNC leadership, field-based sales counterparts and managers to ensure alignment with national CNC objectives, quarterly priorities and coordinated interactions with customers
  • Develop tools and resources to aid the CNC team in developing education plans, streamlining administrative tasks and leveraging technology to enable high impact interactions

Evaluate the effectiveness of CNC Clinical education interactions

  • Expand target customer segment reach within assigned geographic footprint to meet launch objectives
  • Actively gain customer insights, providing timely follow-up on commitments and requests
  • Assess impact and effectiveness of customer interactions by monitoring and incorporating feedback
  • Regularly share customer experience and challenges with appropriate Celgene functions and develop custom solutions as needed

Propel Execution of the Commercial Plan

  • Contribute to building strong project teams and partnerships with Corporate Office based functions  
  • Share gathered insights to identify customer needs and align of education opportunities
  • Develop educational content e.g. slide decks, websites, videos and print materials, based on identified and prior customer needs
  • Support CNC colleagues to optimize use and delivery of approved content

Required Skills/Experience Education/Credentials:

  • Bachelor’s Degree in Nursing
  • Adult Hematology/Oncology Clinical experience in hospital or clinic setting: 5 years minimum
  • Current active nursing license
  • Possess expertise within the hematology and oncology landscape
  • Technical depth in Celgene’s priority disease areas; these include AML, Beta Thalassemia, Lymphoma, MDS, MF and MM
  • Direct patient management experience
  • Demonstrated written and verbal communication skills; able to author content; translate and communicate technical/scientific concepts
  • Exceptional organization and time management skills
  • Must possess the ability to operate in compliance with all laws, regulations and policies
  • Travel required and varies by geography. 
  • Ability to work nights & weekends as needed. 

Preferred Skills/Experience Education/Credentials:

  • Nurse Educator experience within the bio/pharmaceutical industry preferred
  • Ability to quickly and comprehensively learn new subject matter
  • Exhibit Emotional Intelligence and maintain positivity in the face of ambiguity
  • Presentation platform skills; ability to present with confidence to groups of all sizes
  • Demonstrated ability to identify, engage and educate appropriate nursing, APP, HCP, patient and caregiver stakeholders
  • Demonstrate drive, initiative and willingness to work with a sense of urgency, in a fast-paced, evolving environment
  • Strong business acumen and ability to evaluate and apply data to analyze issues and inform decision making
  • Collaborative abilities; experience leading and or working on cross-functional teams, coordinating internal resources to share information, develop and execute plans
  • Experience and relationships with health care providers within assigned geography