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The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.   Job Accountabilities (Responsibilities) 1.Collect specimens according to established...

Provides, coordinates, and directs the provision of home nursing care according to physician’s orders based on agency policies and procedures, through the competent application of the nursing process. Demonstrates knowledge of home care and competency in discipline specific patient care skills, required by the care center for the provision of patient care. May be assigned RN visits as member of care team, and/or may be required to supervise a patient caseload, including LPN’s and HHA’s. Performs patient comprehensive assessments, as assigned, and collaborates with patient multi-disciplinary care team (PT, OT, ST, MSW and paraprofessionals) and other health care professionals to develop/modify and implement an individualized plan of care as per physician orders that ensures quality, proper discharge planning and achieves desired outcomes and goals. Helps to achieve and maintain continuity of patient care by communicating information (for...

Provides, coordinates, and directs the provision of home nursing care according to physician’s orders based on agency policies and procedures, through the competent application of the nursing process. Demonstrates knowledge of home care and competency in discipline specific patient care skills, required by the care center for the provision of patient care. May be assigned RN visits as member of care team, and/or may be required to supervise a patient caseload, including LPN’s and HHA’s. Performs patient comprehensive assessments, as assigned, and collaborates with patient multi-disciplinary care team (PT, OT, ST, MSW and paraprofessionals) and other health care professionals to develop/modify and implement an individualized plan of care as per physician orders that ensures quality, proper discharge planning and achieves desired outcomes and goals. Helps to achieve and maintain continuity of patient care by communicating information (for...