2 jobs found in lake havasu city

The Customer Service Rep aids in all Customer Service functions of order entry, while abiding by the procedures set forth by management. Job Responsibilities: Actively participates in the training of all Customer Service personnel including new hires Monitors the flow of orders to and from the Customer Service Department Deletes, corrects, or re-enters patient orders as deemed necessary Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel Qualifications: Ability to read and analyze documents such as patient orders Ability to effectively communicate with co-workers and patients alike Ability to help with the training of employees Ability to apply common sense understanding to carry out oral and written instructions Education and Experience: High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience...

The position of  Nurse/Trainer/LPN/LVN/Allied Health  is within our Consumer Services Products Group located in Hagerstown, Maryland.  In this role, you will provide personalized Face-2-Face® training to Acelis Connected Health’s home testing customers on obtaining a finger stick blood sample, operating the PT/INR products and reporting responsibilities. The Trainer will: Set up training appointment directly with the customer/caregiver Travel to the customers home setting within the general geographic location of the Trainer's home Demonstrate and instruct the customer and/or their caregiver on the proper use and care of the PT/INR equipment Explain test reporting options Communicate and present themselves in a professional manner Accurately document and submit patient training records Maintain communications with Acelis Connected Health by cell phone, email and internet access Utilize secure encrypted email to communicate...