2 jobs found in elkhart

The Medical Support Specialist determines donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, donor notification of unsuitable test results. The Medical Support Specialist works under the direct supervision of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the supervision of the Center Physician for medical issues. Ideally, the Medical Support Specialist will be familiar with regulations of the plasma collection industry and/or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). ACCOUNTABILITIES Donor Eligibility (85%) Determine donor eligibility accurately and in a timely manner, to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements,...

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. A typical day for you may include: Exceptional Customer Service:  Answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.   Medical History Records:  You’ll use your attention to detail to screen new and repeat donors, and take and record donor vital signs and finger stick results. You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. Continuous Improvement:  You will help to identify operational opportunities for continuous improvement, initiate changes to center processes, as needed, through the use of company approved procedures. Supportive Teamwork:  You’ll work in our fast-paced, team environment; ensure a clean and...