Genentech Scottsdale, AZ, USA
Mar 31, 2020
The Field Reimbursement Manager (FRM) is integral to successfully delivering this vision by minimizing reimbursement barriers for patients and providers to optimize access to Genentech products. Within the context of an integrated ecosystem business plan, the FRM is responsible for addressing access restrictions by strategically working with key decision makers to refine policies, empowering team members and customers to resolve access issues, and solving the most complex patient access cases. They also develop ethical and customer-oriented reimbursement strategies and proactively communicate payer criteria/terms and practices, as these relate to reimbursement for the assigned Genentech products. Within the ecosystem, the FRM works closely with the Director, Healthcare Market (HD), Therapeutic Area Manager (TAM), other FRMs, Clinical Coordinators and Access Solutions internal teams to ensure drug accessibility. The FRM will represent all products within their scope as determined by the ecosystem, which may include up to the full portfolio. Key Accountabilities Work with internal partners to build strategic patient access and reimbursement account plans and review franchise, managed care, and ecosystem field sales business plans and objectives As subject matter expert on the payer landscape relevant to assigned Genentech therapeutic area/products, educate customers and partners on national, regional and local coverage policies and processes Is a conduit between the Field and Home Office Genentech functions for all public and private payer policies and practices that impact patient access to Genentech products Urgently anticipate, navigate and address individual account and patient access (may include patient identifiers) issues that occur by partnering with internal and external stakeholders including Access Solutions teams Proactively communicate and explains Genentech-specific reimbursement programs, policies, procedures and resources so that HCP office staff is fluent in how to use access programs for Genentech products Maintain compliant relationships with relevant state, local, institutional, or other societies Keep abreast of customer and healthcare industry trends. Sees patterns or connections between situations; can envision and articulate possibilities and likelihoods. Initiates development actions to constantly adapt and grow capabilities to increase impact Represent the Genentech products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials Lead, act and live our Operating Principles in all aspects of work Qualifications Bachelor’s Degree required; MBA or other related graduate degree preferred 6 or more years cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry A minimum of 2 or more years direct experience with managed care and reimbursement is required, either directly within/from the pharmaceutical/biotech industry or relevant, large-scale practice management Must demonstrate excellent working knowledge of reimbursement and the practice management environment Demonstrated ability of applying reimbursement knowledge to address/resolve patient access barriers Previous experience with both private & public payers is strongly preferred Previous experience in other functions in the pharmaceutical/biotech industry is preferred, e.g. product marketing, managed care marketing, field sales/sales management, field account management, etc. Proven track record for consistently meeting or exceeding goals and objectives Previous experience in completing & implementing attainable business plans Understanding of external laws, codes and company policies that apply to the healthcare industry.